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Control-M vs Sterling Commerce Connect:Direct comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Jun 15, 2025

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Control-M
Ranking in Managed File Transfer (MFT)
4th
Average Rating
8.6
Reviews Sentiment
7.0
Number of Reviews
134
Ranking in other categories
Process Automation (2nd), Workload Automation (1st)
Sterling Commerce Connect:D...
Ranking in Managed File Transfer (MFT)
6th
Average Rating
8.2
Reviews Sentiment
6.4
Number of Reviews
12
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of October 2025, in the Managed File Transfer (MFT) category, the mindshare of Control-M is 4.6%, up from 3.9% compared to the previous year. The mindshare of Sterling Commerce Connect:Direct is 6.9%, down from 8.1% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Managed File Transfer (MFT) Market Share Distribution
ProductMarket Share (%)
Control-M4.6%
Sterling Commerce Connect:Direct6.9%
Other88.5%
Managed File Transfer (MFT)
 

Featured Reviews

Mark_Francome - PeerSpot reviewer
Easily connects to different platforms and ties everything together in a centralized screen
Areas of Control-M that have room for improvement include the reporting feature. The reporting on Control-M hasn't changed much over the years, although it is in a different internal format. It used to be Crystal Reports, and now they've upgraded that. It would be better if that was really flexible where you could define your own reports. You can customize it a little bit, but when people come in with complex questions, you should be able to use that tool and access anything in the database. Control-M has two internal databases that are core to the product. You can go in and do your own SQL queries against the database, but this reporting tool should really be able to do everything that you can do with SQL, and give you good information. Instead, you end up having to export to spreadsheets and then change and update them. It can be very labor-intensive to get this information out. Other than the reporting, they've addressed most things over the years. Control-M is a tool that's been around for more than 30 years, so they have actually fixed most issues that you would encounter. They have a request for enhancement process that most users have sent requests to, but it doesn't move very quickly. The other challenge is they're supporting so many different platforms; BMC just wants it to be a trouble-free release. When users request new features, such as improved reporting, BMC's priority remains maintaining a clean-running system.
Caio Nascimento - PeerSpot reviewer
Transform encrypted files with enhanced flexibility and very robust
The package that IBM delivers does not come with many premade tools or templates. This means we have to create a lot of things by ourselves, which requires more work. We have a team of four to five people just to develop map-based programs. Additionally, the initial setup could be simpler and better.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The initial setup is straightforward."
"We have a better picture of our auditability. When someone comes to us, and asks for sources, "How did the deltas occur?" We can provide answers quickly, or at least quicker than what we used to. We are actually sure of the information that we provide, where before it was like, "Hmm, I think it comes from over there. Let me double check, but it gets really convoluted over here and I think that is where it comes from." Now, if it is within the Control-M environment, it has a straightforward answer that we can provide with confidence."
"The pressure on our operations and our maintenance has been reduced."
"We value Control-M mainly for the ability to control multiple nodes in a coordinated manner. Control-M has the ability to really coordinate across a lot of nodes."
"If they have ad hoc requirements, then they can theoretically schedule their own file transfers with the Self Service. We are trying to push as much work back to the customers or developers that have that requirement, because they prefer to help themselves, if possible. We try empowering them and enabling them through Control-M, especially for file transfers, because it is a much broader base of the business then just with batch scheduling. Typically, with SAP batch scheduling, it would work with dedicated teams. With file transfers, the entire business is involved. There are business users, end users, etc. It definitely needs to be as simple as possible and as managed as well as possible. They need to manage it themselves, if possible, because our team is not growing but the number of customers, applications, and jobs are growing. We need to hand back some of the responsibility to the customer for them to resolve and action it."
"It has certainly helped speed things up."
"I think the administration part is much more valuable than any other feature."
"Cross-platform support: A Linux job can be dependent on a Windows job, which can be dependent on many other flavours of hardware/software. Your batch is therefore managed by a single tool, allowing you to monitor your entire flow."
"The product has been very stable."
"Offers secure file transfers with a fast and efficient protocol for very large files."
"Connect Direct offers Check Point functionality to ensure data integrity during transfers."
"Automation is the most valuable feature."
"The Security Plus feature of this solution is excellent, and allows you to send encrypted files very securely to remote destinations."
"For Sterling Commerce Connect:Direct, my overall rating is ten out of ten."
"The most valuable feature of Sterling Commerce Connect:Direct is its flexibility with encryption."
"Connect Direct offers Check Point functionality to ensure data integrity during transfers."
 

Cons

"A smartphone interface would be welcome."
"The performance could be better. Control-M Enterprise Manager tends to slow the system down even on a server with a six-core processor and 32 gigabytes RAM. The console is Java-based, so maybe OpenJDK 16 or 17 would be a performance improvement."
"With the current version update, I'm not sure why we needed a separate database upgrade. Why not put it all in one package? Previously, you could do it either via a manual upgrade or an in-place upgrade but it wasn't separate."
"There is definitely room for improvement. Version 9.0.20 actually comes with a web-based interface, but there are still a lot of things unavailable with it. There will eventually be more inclusions added into the web interface, but there is still a long way to go."
"The main area that could be improved would be documentation, just like every other software product out there!"
"The UI can be challenging for new users due to its learning curve. Additionally, there are some errors during automation. More detailed logs would be helpful."
"When it comes to supporting cloud services, Control-M is a bit slow. We are not advancing with the technology because we don't have the modules that can interact or use the new application services provided by the cloud technologies."
"While they have a very good reporting facility, the reports that I'm asked to produce, a lot of times aren't necessarily what we need."
"I do not have any notes for improvement."
"The user interface needs to be improved."
"This solution cannot be deployed on a root_squash NFS, which limits superuser privileges."
"The initial setup could be simpler and better."
"The resources required for this tool are costly and not easily available in the market."
"They have File Agent, which is an additional utility and a component of Connect:Direct, for automated file transmission. In that utility, there is some issue with the file name. There is a limitation on the file name, and that is being fixed by IBM."
"Sometimes we face issues and can't figure out the cause of failures."
"User interface is not user friendly."
 

Pricing and Cost Advice

"The price is right because of the licensing schema, which is based on nodes and processes. You purchase what you use, no more and no less, and you can grow with time."
"As we increase the number of tasks or jobs on the system, there are concerns about cost."
"The cost of the hardware is high. Because you need to license each job, it is costly."
"There are two different types of licenses available. The first is based on the number of jobs that we run per day, and the other is based on the number of agents that we install. My current project has a contract for five years."
"This product saves hours in a day based on my experience working here versus other companies with manually operations."
"Pricing varies depending on which components and modules you are using."
"This is now from my previous years as support for banks and big companies. If it's not enterprise scale, I find that it's too expensive for smaller companies. You really have to be quite big and need to have a dedicated support staff to run it, then you'll be fine. What we've seen at smaller companies, it's too expensive because they want to automate everything. Now, stuff that can literally run once a day for the rest of their lives is costing them $3 a job a day. It becomes too expensive, eventually. They are not seeing the return on investment because it's not business critical. Nobody is going to die or they're going to lose money if that job didn't run exactly at 11 minutes past 4:00. It's definitely for bigger enterprise companies, especially banks or healthcare providers. We have had an instance where Control-M was unavailable due to external factors for 20 minutes and there was a loss of almost a million euros because the solution involved logistics."
"Compare to other tools Pricing and licensing was more. It should be decrease."
"Annual licensing fee."
"The price and licensing of Sterling Commerce Connect:Direct is expensive."
"The solution's licensing cost is too high."
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Top Industries

By visitors reading reviews
Financial Services Firm
26%
Computer Software Company
11%
Manufacturing Company
7%
Insurance Company
7%
Financial Services Firm
36%
Manufacturing Company
7%
Computer Software Company
7%
Media Company
5%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business26
Midsize Enterprise12
Large Enterprise113
By reviewers
Company SizeCount
Small Business1
Midsize Enterprise1
Large Enterprise10
 

Questions from the Community

How does Control-M compare with AutoSys Workload Automation?
Control-M acts as a single, centralized interface for monitoring and managing all batch processes, which is helpful because nothing gets left unattended since it is all visible in one place, and th...
What do you like most about Control-M?
First of all, the shift from manual to automation has been valuable. We have a tool that can automate.
What needs improvement with Sterling Commerce Connect:Direct?
Based on experience, the one area IBM can improve for Sterling Commerce Connect:Direct is the support mechanism. While support is available 24/7 whenever required, the solution time during American...
What is your primary use case for Sterling Commerce Connect:Direct?
The majority use case for Sterling Commerce Connect:Direct is for file transfer, specifically secure file transfer.
 

Also Known As

Control M
No data available
 

Interactive Demo

Demo not available
 

Overview

 

Sample Customers

CARFAX, Tampa General Hospital, Navistar, Amadeus, Raymond James, Railinc
HZMO, Bank of Communications
Find out what your peers are saying about Control-M vs. Sterling Commerce Connect:Direct and other solutions. Updated: September 2025.
868,787 professionals have used our research since 2012.