Try our new research platform with insights from 80,000+ expert users

Control-M vs Sterling Commerce Connect:Direct comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Jun 15, 2025

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Control-M
Ranking in Managed File Transfer (MFT)
3rd
Average Rating
8.8
Reviews Sentiment
7.0
Number of Reviews
123
Ranking in other categories
Process Automation (2nd), Workload Automation (1st)
Sterling Commerce Connect:D...
Ranking in Managed File Transfer (MFT)
8th
Average Rating
8.0
Reviews Sentiment
6.5
Number of Reviews
11
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of July 2025, in the Managed File Transfer (MFT) category, the mindshare of Control-M is 4.8%, up from 3.0% compared to the previous year. The mindshare of Sterling Commerce Connect:Direct is 7.7%, down from 8.0% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Managed File Transfer (MFT)
 

Featured Reviews

Ujjwal Sachdeva - PeerSpot reviewer
Efficient automation and boosted workflow but needs better integration methods
Control-M is a bit faster compared to other solutions. The job and coding are easier. Also, my DevOps and Ops teams work collaboratively with it, enhancing its efficiency. The workflow is much easier compared to the ACS services we were using. Automation is more advanced, deployment is fast, and version control has been simplified.
Sumit Mundik - PeerSpot reviewer
Has good file transfer speed, but licensing cost is too high
The initial setup of the solution is not straightforward because it's not GUI-based. If you are installing the solution on a UNIX server, you should have a basic understanding of UNIX. You should know how to go from one directory to another, what the config files are, how to edit those files, and how to get the backup of those files. You need a little technical knowledge for it. The developers working on the solution are very costly for the organization. Also, the complexity of having this kind of setup is very difficult. This solution is only used by giant financial companies like BNY Mellon, Barclays, and JPMorgan Chase. They cannot replace the solution because they have several files transferred internally using it. It is very difficult and cost-consuming for them to change, migrate, or upgrade their system. That's the reason they are not able to do it very easily.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"We can tie together all the workloads across the estate and make the whole process reactive to events."
"Control-M has enabled true enterprise batch automation, which combined with the other BMC Control products on our mainframe platform, allows us to run a 24/7 site with the lights out."
"The most valuable features are the Advanced File Transfer and the manage file transfer. They make transferring files securely seamless. It's very easy to set up, get deployed, and have it transferred to and from vendors. As long as we can get our firewall rules implemented at a decent time, it's very easy and seamless to get important files transferred in a secure manner."
"Technical support is very helpful and available 24/7."
"If they have ad hoc requirements, then they can theoretically schedule their own file transfers with the Self Service. We are trying to push as much work back to the customers or developers that have that requirement, because they prefer to help themselves, if possible. We try empowering them and enabling them through Control-M, especially for file transfers, because it is a much broader base of the business then just with batch scheduling. Typically, with SAP batch scheduling, it would work with dedicated teams. With file transfers, the entire business is involved. There are business users, end users, etc. It definitely needs to be as simple as possible and as managed as well as possible. They need to manage it themselves, if possible, because our team is not growing but the number of customers, applications, and jobs are growing. We need to hand back some of the responsibility to the customer for them to resolve and action it."
"In Helix Control-M, we have the automation API that allows us to customize and do integrations easily in any script, such as Java or Python. It is all integrated within the integration API."
"Automation of the batch jobs is the most valuable feature."
"The Automation API has opened up a world of possibilities for us, including the ability to create workflows on-demand using traditional DevOps tools."
"For Sterling Commerce Connect:Direct, my overall rating is ten out of ten."
"Offers secure file transfers with a fast and efficient protocol for very large files."
"The most valuable feature of Sterling Commerce Connect:Direct is its flexibility with encryption."
"Connect Direct offers Check Point functionality to ensure data integrity during transfers."
"Sterling Commerce Connect:Direct is a solution that is on the market for a very long time. There is an integrator that has been developed and evolves every year. On the roadmap, there is always a new integration. For example, it's one of the solutions in the market that out of the box can handle EBICS protocol. The file processing is done very well. By default, there are a lot of configurations that can be customized."
"Automation is the most valuable feature."
"The most valuable feature is that it provides 100% reliability for file transmission. It ensures that files get delivered in a secure manner. When you use Connect:Direct, your file 100% gets delivered to the next delivery location. If the log shows that a file got delivered, it will have all the transmitted data without truncation or other data issues."
"The solution's file transfer speed is quite high."
 

Cons

"It is a very strong product, but the reporting could be better."
"A smartphone interface would be welcome."
"The infrastructure updates could use improvement. Some of the previous updates that we have run to get to version nineteen were troublesome. So, a more seamless upgrade path for the infrastructure components would be useful. I don't know if they have replaced that in version 20 or if version 20 has an easier path, but I would like to see the upgrade from one version to the next version be a little smoother."
"Integration with some applications and platforms is complex and requires development. We have done some integration with the application integrator, but it was more like a manual solution. This is an area that can be improved."
"The main area that could be improved would be documentation, just like every other software product out there!"
"But for some issues, BMC will suggest to upgrade to new version which will not be feasible to standards of the organisation. Hence some work around should be shown to run the business until new version was upgraded."
"I talked to Control-M guys back in October or November when they had a gathering here in Atlanta. We talked about not being able to go back in history in Helix Control-M for more than two weeks. We submitted a request for enhancement. They told us that they are working on it, and they are thinking of expanding that to 30 days. We would like to see it expand to 90 days, but they are working on it."
"Reporting in Control-M could use improvement."
"The resources required for this tool are costly and not easily available in the market."
"User interface is not user friendly."
"Sometimes we face issues and can't figure out the cause of failures."
"They have File Agent, which is an additional utility and a component of Connect:Direct, for automated file transmission. In that utility, there is some issue with the file name. There is a limitation on the file name, and that is being fixed by IBM."
"This solution cannot be deployed on a root_squash NFS, which limits superuser privileges."
"Sterling Commerce Connect:Direct could improve by adding some of the functionality that some other vendors have. For example, GoAnywhere has call agents, which are small clients that can be installed on the endpoints and can be handled by the central point on the server. If I want to do this with the IBM solution, I have to sell a lot of account addresses. The price could be unprofitable for the customer. There is some small functionality that could be implemented and could be easily done to improve this solution."
"I do not have any notes for improvement."
"The user interface needs to be improved."
 

Pricing and Cost Advice

"One of the restrictions that we had was with some of the licensing, and not having any insight on the financials part of the product. I don't know what the licensing on the product is, but we don't have an unlimited enterprise license. So, there might be a limitation on either the cost of the licensing or the number of seats."
"The pricing of Control-M is reasonable."
"This is an expensive product compared to other solutions, although I think that it is a good one. We are in a good position with licensing, as we can run 10,000 jobs."
"The annual licensing within BMC Control-M is on a per task basis. Three- and five-year contracts are also offered. The customer usually buys a bundle of tasks, e.g., 5,000 tasks, then my team configures Control-M for their usage."
"We have a five-year contract with task-based licensing."
"we are more looking for a better cost/license/performance model because BMC, while we could say it's the best, is also the most expensive. That is what we are probably most annoyed with. We are paying something like €1,000,000 over three years for having 4,000 jobs running. That's expensive."
"There are human costs in addition to the standard pricing and licensing of this solution."
"The product price is reasonable. I rate the pricing an eight."
"The solution's licensing cost is too high."
"The price and licensing of Sterling Commerce Connect:Direct is expensive."
"Annual licensing fee."
report
Use our free recommendation engine to learn which Managed File Transfer (MFT) solutions are best for your needs.
860,592 professionals have used our research since 2012.
 

Top Industries

By visitors reading reviews
Financial Services Firm
28%
Computer Software Company
12%
Manufacturing Company
7%
Insurance Company
6%
Financial Services Firm
41%
Manufacturing Company
6%
Computer Software Company
6%
Insurance Company
5%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

How does Control-M compare with AutoSys Workload Automation?
Control-M acts as a single, centralized interface for monitoring and managing all batch processes, which is helpful because nothing gets left unattended since it is all visible in one place, and th...
What do you like most about Control-M?
First of all, the shift from manual to automation has been valuable. We have a tool that can automate.
What is your experience regarding pricing and costs for Control-M?
Its cost can be more competitive. One of the main things customers look at is the cost. It's not affordable. The cost is very high, according to my customers. The licensing cost is very high, and t...
What needs improvement with Sterling Commerce Connect:Direct?
I do not find anything that needs improvement in Sterling Commerce Connect:Direct as a product. I have been supporting this solution, and it serves billions of customers well. Capgemini, in collabo...
What is your primary use case for Sterling Commerce Connect:Direct?
The primary use case of Sterling Commerce Connect:Direct is to transmit data. It offers two modes of transfers: SFTP, which is straightforward, and FTPS, which provides secure file transfer. A sign...
 

Also Known As

Control M
No data available
 

Overview

 

Sample Customers

CARFAX, Tampa General Hospital, Navistar, Amadeus, Raymond James, Railinc
HZMO, Bank of Communications
Find out what your peers are saying about Control-M vs. Sterling Commerce Connect:Direct and other solutions. Updated: June 2025.
860,592 professionals have used our research since 2012.