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Adaptiva vs Nexthink comparison

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Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Microsoft Intune
Sponsored
Average Rating
8.2
Reviews Sentiment
6.7
Number of Reviews
377
Ranking in other categories
Configuration Management (1st), Remote Access (2nd), Enterprise Mobility Management (EMM) (1st), Unified Endpoint Management (UEM) (1st), Microsoft Security Suite (1st)
Adaptiva
Average Rating
8.0
Reviews Sentiment
7.4
Number of Reviews
1
Ranking in other categories
Patch Management (24th), Unified Endpoint Management (UEM) (22nd), Autonomous Endpoint Management (8th)
Nexthink
Average Rating
8.6
Reviews Sentiment
6.6
Number of Reviews
47
Ranking in other categories
Digital Experience Monitoring (DEM) (1st)
 

Mindshare comparison

Unified Endpoint Management (UEM) Mindshare Distribution
ProductMindshare (%)
Adaptiva1.8%
Microsoft Intune19.4%
Workspace ONE UEM9.6%
Other69.2%
Unified Endpoint Management (UEM)
Digital Experience Monitoring (DEM) Mindshare Distribution
ProductMindshare (%)
Nexthink13.9%
ThousandEyes11.2%
ControlUp7.8%
Other67.1%
Digital Experience Monitoring (DEM)
 

Featured Reviews

OluwashileAdeniyi - PeerSpot reviewer
Senior Infrastructure Security Engineer at a outsourcing company with 51-200 employees
Centralized endpoint security has improved and supports hybrid work and BYOD policies
Regarding what I dislike about Microsoft Intune and its downsides, I would say that more Mac controls are needed because we have limited Mac and Linux control. When comparing controls and policies between Windows, Mac, and Linux, Windows has almost everything you can think of, while Mac and Linux have limited types of control. You cannot implement certain things on Mac and Linux that you can on Windows. The limited controls are a major issue. Additionally, if Microsoft could find a way to embed servers into Microsoft Intune, that would be beneficial. Microsoft Intune is not really designed for servers or Windows servers. It is more tailored towards Windows 11 and Windows 10 operating systems. Windows servers are not fully supported. Enterprise organizations usually have both servers and endpoints, which are users' workstations. For servers, most people look for other solutions such as SCCM, which is Configuration Manager. However, SCCM is what Microsoft Intune is trying to replace. Both SCCM and Microsoft Intune belong to Microsoft. Microsoft is trying to transition organizations into Microsoft Intune, the native cloud solution. However, because this update is still in process, servers are not fully compatible with Microsoft Intune and cannot be managed by it. The current policy that has emerged from issues with clients is what they call co-management, which is relatively new, and I do not know if adoption is significant. Many legacy or older customers who have been using these products for decades still have SCCM. When it is time for them to manage their Windows devices, they use what is called cloud attach. Cloud attach is a term whereby your SCCM is connected to your Microsoft Intune. Most people do not know about it, but I have deployed it for several organizations. Cloud attach and co-management work together so that your device is in SCCM, but some policies are pushed from Microsoft Intune. It is like two different solutions working hand in hand. That is what they call co-management. Microsoft Intune does not bring all of your endpoint and security management tools into one place, which is the goal and how it should be. However, as I mentioned, servers are not included. If we talk about end users, Microsoft Intune does bring all your devices together. In a typical enterprise environment, you have end users with workstations, laptops, company-issued phones, and bring your own devices. You can create policies for all of these. However, for the backend, your servers do not have much coverage. Servers are not really covered by Microsoft Intune in that way.
Vikram - PeerSpot reviewer
Works at Colgate-Palmolive
Really good in terms of content delivery and network bandwidth optimization
Using Adaptiva is really straightforward. Users need to have some end-user computing and networking knowledge to use the solution. The project or implementation team we worked with had good technical knowledge. I really liked the solution's performance. Adaptiva helped us with network bandwidth optimization and content delivery. Overall, I rate the solution eight and a half out of ten.
PS
Assistant consultant at TCS
Proactive analytics have improved device performance and optimized disk space and support workflows
Nexthink offers many features, with the best being Flow, which encompasses almost everything. We have Nexthink Workspace and Spark, allowing integration with Teams so users can find solutions without going to the service desk, rectifying issues in chat. Nexthink Infinity has brought a lot of benefits to us. There has been a very good change from integration. Integrating ServiceNow with Nexthink automates problem ticket and incident generation, enabling the team to proactively know the kinds of problem statements we are receiving. For the integration with Teams, we have not completed it yet, but we are in the planning phase, and once done, we will observe the results. Nexthink has the capability of integrating with most third-party applications, which is a great feature. With the remediation actions we have in Nexthink, it has provided great self-heal capabilities along with proactiveness. By looking at the dashboards and identifying problem statements, we can share this information with the end-user computing teams to fix issues. Nexthink has significantly helped us enhance our DEX score from 74 to 80. When I talk about features that led to the improvement of our score from 74 to 80, there were earlier issues with device performance and reliability not being addressed. Noting these, we identified devices lacking free disk space and low RAM capacity contributing to high memory usage or excessive CPU usage. Disabling unnecessary startup applications brought us to a new DEX score of almost 80.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"I like that it's very good and very simple. I found that we just needed to have a proper subscription for an Intune tenant, and from the subscription, if we have the right role assigned, like the global admin role or the owner role, we can use Microsoft cloud resources. With the help of that, we can do many things like setting up Microsoft Intune in the cloud to create our virtual machines. All these can be done, and the steps are very simple. I really liked it. I like features like Windows Auto-Enrollment. I like it very much because whenever you supply it to the end-user, it will be ready to use immediately. The end-user only needs to provide the user credentials, and then they are good to go. I also really like Cloud PC, which was recently launched on Azure."
"Autopilot is a feature I really like."
"It is user-friendly, and the performance is also good. It is a convenient product"
"The best part of Intune is application deployment. We can deploy an application to several users with a single click. We can use conditional access, granting access to users based on certain conditions, such as location, platform, etc."
"Intune helps the organization manage access to its internal apps, data, and resources."
"The ability to wipe data from and reset devices is one of the most important and valuable features. If a device is reported stolen, we can freeze it or wipe the data from it, preventing data leakage."
"Since implementing this solution, our company has grown substantially, and our talent pool has significantly expanded."
"The stability is good."
"Adaptiva is really good in terms of content delivery and network bandwidth optimization."
"Nexthink has helped out organizations by reducing the number of level one incidents, which has been the most beneficial outcome because we have been more proactive, contacting users and solving issues before they reach the help desk and identifying major issues before they happen."
"Nexthink allows our customers to have visibility into their whole environment and security. And it lets you install the agent as a package for selected users instead of every user. This helps cut down on the delay involved in a bulk installation."
"I have seen a return on investment, as the time saved by automating processes is significant."
"We have found the combination of analytics and automation in this solution to be very valuable to our organization, as it allows for us to perform auto-resolution on customer issues."
"The initial setup is very simple."
"The DEX scores help because they give an overview of how well an organization is doing across the industry compared to other organizations."
"When we worked on compliance issues, we reduced incidents related to patching and polling by 70%, amounting to around 4,000 incidents per month."
"Nexthink has positively impacted my organization significantly, as I experience considerable time-saving when interacting with users, and the billing is also very effective, making it useful for most of our team members."
 

Cons

"There are items that require improvements. One is the controls from iOS."
"If we can not seem to get even half a dozen users working with the product in a way we consider stable, the scalability is in question."
"Without changing it, you cannot deploy it, so that's a limitation from the Microsoft Intune side."
"One thing I would suggest is that servers are not getting managed through Microsoft Intune."
"The platform is incredibly slow and could be more responsive. Specifically, when making changes to security policies, I would like to see those changes take effect more quickly."
"The current Intune reporting functionality could benefit from some improvements."
"It would be better if I could integrate it with my core group policy. I would like to have a group policy in my current environment, which has strict control, but those things are still missing. Although it has maximum compliance and security, it's not available on-premise."
"The pricing can be expensive if you are not combining it with other products."
"It would be good if Adaptiva had everything on the cloud rather than having one server on-premises."
"I find the reporting and analytics capabilities in Nexthink not really detailed, but they provide what is actually required."
"The solution could use better automation and less coding."
"The product detections could be better."
"We would like better connectivity with SCCM for on-premises infrastructure and autopilot for cloud deployment."
"We have found that the stability of this solution is not particularly good, and can cause issues with record integrity."
"In our company, we can't deploy anything from Nexthink the way we can deploy from any other endpoint solutions. It is not possible to create any dashboard in Nexthink...One should be able to schedule monitoring in Nexthink."
"The UI is hierarchical, which makes navigation complex and isn't user-friendly for those unfamiliar with it."
"The initial setup needs technical knowledge."
 

Pricing and Cost Advice

"With one user base license, we can use Intune for up to five devices. However, with Soti MobiControl, each license is tied to a single device, meaning one license is dedicated to one device only."
"It is reasonable for the features it has."
"The product is relatively pricey, but considering its benefits, I'd say it's fair. The benefits outweigh the expensive licensing fees, especially for large organizations, but medium-sized and smaller businesses may be unable to afford it."
"It's reasonable. They're not giving it away, but it's reasonable."
"I don't have any problem as far as cost is concerned. It is bundled with our license."
"The Intune license model is costly."
"I am satisfied with the pricing."
"Its licensing model is not complex, but it is very expensive compared to other solutions. They can bring more models and reduce the pricing. They should allow customers to select the features they want and price it accordingly."
Information not available
"I have seen it help improve the user experience scores. This helped clients to save costs on another tool that they were trying to deploy in order to improve the user experience by just deploying some scripts. We were able to identify the issues and help them remediate those using our help. The process does not take much time and it provided background on end user performance. Therefore, they were able to save a lot, e.g., for approximately 50,000 endpoints at two dollars per machine per year, that is about $100,000 in savings."
"I would rate the tool's pricing a nine out of ten. The tool's pricing model is pay-as-you-use."
"With this implementation of the Act and Engage module, I believe that there is a one-time fee for a two-month period, which is for the support team to make additional customizations."
"There are certain layers when it comes to pricing. The product has three layers and these layers are associated with certain sources. For example, the top layer have the premium services and the bottom layer has the basic services."
"Nexthink can pay for itself quickly if you identify and complete the most valuable use cases. The tool can do so much that to purely compare the price in a static way to other tools in your arsenal would be a mistake. If you do a more dynamic comparison that’s based on the overall functionality and use cases possible then it comes out cheaper. You need to consider it a relative measurement against potential use cases, size of the organization, maturity of organization, etc."
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Top Industries

By visitors reading reviews
Financial Services Firm
10%
Manufacturing Company
9%
Computer Software Company
8%
Outsourcing Company
7%
Financial Services Firm
11%
Manufacturing Company
10%
Computer Software Company
8%
University
8%
Financial Services Firm
14%
Healthcare Company
13%
Manufacturing Company
12%
Insurance Company
6%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business192
Midsize Enterprise62
Large Enterprise186
No data available
By reviewers
Company SizeCount
Small Business5
Midsize Enterprise3
Large Enterprise45
 

Questions from the Community

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What are the pros and cons of Microsoft Intune?
Microsoft Intune is a great configuration management tool and has a lot of good things going for it. Here are some of...
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What is your experience regarding pricing and costs for Nexthink?
My experience with pricing, setup cost, and licensing is that it was very easy. It was the best option when it comes ...
What needs improvement with Nexthink?
Nexthink is a perfect application for now. It appears to be working very well. No improvements are needed for now. I ...
What is your primary use case for Nexthink?
My main use case for Nexthink is reinstalling SCCM when Software Center is not working. I can obtain insights into ne...
 

Comparisons

 

Also Known As

Intune, MS Intune, Microsoft Endpoint Manager
No data available
No data available
 

Overview

 

Sample Customers

Mitchells and Buzzers, Callaway
Information Not Available
https://www.nexthink.com/custo...
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