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Adaptiva vs Nexthink comparison

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Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Microsoft Intune
Sponsored
Average Rating
8.2
Reviews Sentiment
6.7
Number of Reviews
384
Ranking in other categories
Configuration Management (3rd), Remote Access (3rd), Enterprise Mobility Management (EMM) (1st), Unified Endpoint Management (UEM) (1st), Microsoft Security Suite (1st)
Adaptiva
Average Rating
8.0
Reviews Sentiment
7.4
Number of Reviews
1
Ranking in other categories
Patch Management (24th), Unified Endpoint Management (UEM) (22nd), Autonomous Endpoint Management (10th)
Nexthink
Average Rating
8.6
Reviews Sentiment
6.6
Number of Reviews
48
Ranking in other categories
Digital Experience Monitoring (DEM) (1st)
 

Mindshare comparison

Unified Endpoint Management (UEM) Mindshare Distribution
ProductMindshare (%)
Adaptiva1.7%
Microsoft Intune17.8%
IBM MaaS3608.8%
Other71.7%
Unified Endpoint Management (UEM)
Digital Experience Monitoring (DEM) Mindshare Distribution
ProductMindshare (%)
Nexthink11.4%
ThousandEyes11.6%
Splunk Observability Cloud7.0%
Other70.0%
Digital Experience Monitoring (DEM)
 

Featured Reviews

HA
Senior Business Development Executive at Digitaltrack
Centralized device management has automated onboarding and improves remote security compliance
One thing I feel Microsoft Intune could improve is troubleshooting visibility. In many cases, when a policy or application deployment fails, the error messages are a bit generic. So, admins still spend time checking logs manually or testing on devices one by one. Compared to the simplicity of deployment, troubleshooting sometimes feels less mature. I also think reporting and real-time monitoring could be stronger. The dashboard gives useful information, but in large environments, many teams still depend on additional tools or scripts for deeper reporting and analytics. If I had to focus on one area first, I would probably choose troubleshooting and reporting. Deployment through Microsoft Intune is generally straightforward, but when something fails, identifying the exact root cause can still take more time than expected. Error messages are sometimes too generic, and admins often have to dig through logs, sync status, or multiple portals to understand what actually happened. I think user experience and policy management could also improve further. Microsoft Intune has become much better over the years, but sometimes the admin portal still feels fragmented because certain configurations open in different sections or redirect to older interfaces. For new admins, especially, it can take time to understand where everything is located. Another thing is policy conflict handling. In larger organizations, multiple device policies, compliance rules, and configuration profiles can overlap. When conflicts happen, the visibility is not always very clear, so admins spend time figuring out which policy actually won or caused the issue.
Vikram - PeerSpot reviewer
Works at Colgate-Palmolive
Really good in terms of content delivery and network bandwidth optimization
Using Adaptiva is really straightforward. Users need to have some end-user computing and networking knowledge to use the solution. The project or implementation team we worked with had good technical knowledge. I really liked the solution's performance. Adaptiva helped us with network bandwidth optimization and content delivery. Overall, I rate the solution eight and a half out of ten.
PS
Assistant consultant at TCS
Proactive analytics have improved device performance and optimized disk space and support workflows
Nexthink offers many features, with the best being Flow, which encompasses almost everything. We have Nexthink Workspace and Spark, allowing integration with Teams so users can find solutions without going to the service desk, rectifying issues in chat. Nexthink Infinity has brought a lot of benefits to us. There has been a very good change from integration. Integrating ServiceNow with Nexthink automates problem ticket and incident generation, enabling the team to proactively know the kinds of problem statements we are receiving. For the integration with Teams, we have not completed it yet, but we are in the planning phase, and once done, we will observe the results. Nexthink has the capability of integrating with most third-party applications, which is a great feature. With the remediation actions we have in Nexthink, it has provided great self-heal capabilities along with proactiveness. By looking at the dashboards and identifying problem statements, we can share this information with the end-user computing teams to fix issues. Nexthink has significantly helped us enhance our DEX score from 74 to 80. When I talk about features that led to the improvement of our score from 74 to 80, there were earlier issues with device performance and reliability not being addressed. Noting these, we identified devices lacking free disk space and low RAM capacity contributing to high memory usage or excessive CPU usage. Disabling unnecessary startup applications brought us to a new DEX score of almost 80.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"Autopilot is the most valuable feature of Microsoft Intune."
"One of the standout features of Intune is its seamless accessibility to work data, eliminating the need to be tied to an office or a desktop."
"The most valuable features in Microsoft Intune for me are application deployment, Defender deployment, and asset management."
"For Windows services, there are multiple options within Intune to modernize it to be more internet-facing and dynamic."
"I have no issues with the scalability and ability to expand Microsoft Intune."
"This product works very well for companies already using the full Microsoft suite."
"Using this product has completely stopped DLP, so people cannot take material off of corporate machines or corporate imagines, and that's a huge benefit."
"We can manage and standardize security across your environment, identify problems, receive alerts, and so on. That's its purpose, and that's also why it's so good."
"Adaptiva is really good in terms of content delivery and network bandwidth optimization."
"My advice to others looking into using Nexthink is to not hesitate and go for it, as it is an absolute powerhouse of a tool."
"Nexthink is valuable because it's enabled us to reduce the time it takes to resolve any issues."
"This solution is improved each time there is a version update."
"Nexthink has positively impacted my organization by reducing handle times, reducing ticket volumes, improving employee experience of software, workstation replacements, battery replacements, alerting users about password expiration, any upcoming changes, project changes, targeted campaigns, and more."
"The best thing is the remote actions that we can play on all the devices."
"Nexthink is a great tool for device analytics, providing complete insight into devices and great solutions with many integrations that simplify work."
"Nexthink has positively impacted my organization because we work very fast, faster than previously, since we do not have to connect with users directly."
"Nexthink has helped out organizations by reducing the number of level one incidents, which has been the most beneficial outcome because we have been more proactive, contacting users and solving issues before they reach the help desk and identifying major issues before they happen."
 

Cons

"If we can not seem to get even half a dozen users working with the product in a way we consider stable, the scalability is in question."
"A feature I would want to see added in Microsoft Intune is the ability to manage other non-Microsoft devices."
"The major problem with this product is that there can be delays in the deployment of new policies."
"When pushing anything from Microsoft Intune, the sync timing is 48 hours. While sometimes it takes 5 to 10 minutes, the official period given by Microsoft is within 48 hours, which can be time-consuming for policies, applications, or patches."
"The reports aren't complete, and it's not easy to build custom reports. For example, Windows Autopilot isn't working well in cases where the computers don't have a good internet connection. Then the option is not good enough."
"In the future, I would like to see improvements in Microsoft Intune, especially related to policies and GPU."
"There needs to be more support for Mac operating systems."
"When you have a pressing issue, there is a lack of response. I believe Microsoft support needs to work on the response aspect."
"It would be good if Adaptiva had everything on the cloud rather than having one server on-premises."
"I feel there is some gap in the application interfaces of Nexthink."
"Customer support is good and could be better."
"There could be improvements in monitoring user sentiments. Currently, user sentiment is not being monitored, meaning if a user faces multiple issues, their sentiments cannot be captured through the tool."
"Nexthink can improve by incorporating multiple tools."
"It would be good to have a more controlled way to access their cloud environment."
"I think Nexthink could be improved regarding its proprietary query language, as it sometimes makes it difficult to create queries."
"They were having some limitations on the number of alerts that you can generate. This definitely needs to be increased."
"There could be a streamlined NQL and SQL query functionality, as it can be complex. An easier way to modify queries would be beneficial for the product."
 

Pricing and Cost Advice

"It is reasonable. When you have Microsoft 365 E3 or E5 license, it is already licensed in that license. So, you could say it is free."
"There is a license needed to use the solution and we are on an annual license."
"The price could be better."
"We are partners, so we receive some discount. However, from the customer's perspective, Microsoft Intune's pricing is competitive with non-Microsoft technology, and the price is good compared to other market competitors."
"We have a limited budget for security investments, so Microsoft should consider reducing pricing in our region. This would make investment more viable, especially since larger businesses in other countries can afford it easily."
"Consider the Microsoft Enterprise Mobility Suite rather than choosing specific sub-components, e.g. only Microsoft Intune."
"Most of our clients come to us with licensing already in place. On average, it costs $6 per device per month to add Intune to an Office 365 subscription, but I am not sure."
"Microsoft Intune has a user-based subscription model. You can go for a monthly or a yearly payment."
Information not available
"Nexthink can pay for itself quickly if you identify and complete the most valuable use cases. The tool can do so much that to purely compare the price in a static way to other tools in your arsenal would be a mistake. If you do a more dynamic comparison that’s based on the overall functionality and use cases possible then it comes out cheaper. You need to consider it a relative measurement against potential use cases, size of the organization, maturity of organization, etc."
"I have seen it help improve the user experience scores. This helped clients to save costs on another tool that they were trying to deploy in order to improve the user experience by just deploying some scripts. We were able to identify the issues and help them remediate those using our help. The process does not take much time and it provided background on end user performance. Therefore, they were able to save a lot, e.g., for approximately 50,000 endpoints at two dollars per machine per year, that is about $100,000 in savings."
"With this implementation of the Act and Engage module, I believe that there is a one-time fee for a two-month period, which is for the support team to make additional customizations."
"There are certain layers when it comes to pricing. The product has three layers and these layers are associated with certain sources. For example, the top layer have the premium services and the bottom layer has the basic services."
"I would rate the tool's pricing a nine out of ten. The tool's pricing model is pay-as-you-use."
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Top Industries

By visitors reading reviews
Manufacturing Company
10%
Financial Services Firm
10%
Outsourcing Company
10%
Computer Software Company
7%
Manufacturing Company
13%
Financial Services Firm
12%
Comms Service Provider
9%
University
7%
Financial Services Firm
14%
Healthcare Company
13%
Manufacturing Company
12%
Outsourcing Company
8%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business195
Midsize Enterprise64
Large Enterprise190
No data available
By reviewers
Company SizeCount
Small Business5
Midsize Enterprise3
Large Enterprise47
 

Questions from the Community

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Ask a question
Earn 20 points
What is your experience regarding pricing and costs for Nexthink?
My experience with pricing, setup cost, and licensing is that it was very easy. It was the best option when it comes ...
What needs improvement with Nexthink?
Nexthink has a very strong feature set, and I am still continuing to expand my experience with some of its more advan...
What is your primary use case for Nexthink?
My main use case for Nexthink is supporting the digital employee experience and proactively identifying and resolving...
 

Comparisons

 

Also Known As

Intune, MS Intune, Microsoft Endpoint Manager
No data available
No data available
 

Overview

 

Sample Customers

Mitchells and Buzzers, Callaway
Information Not Available
https://www.nexthink.com/custo...
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