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Adaptiva vs Nexthink comparison

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Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Microsoft Intune
Sponsored
Average Rating
8.2
Reviews Sentiment
6.7
Number of Reviews
334
Ranking in other categories
Configuration Management (2nd), Remote Access (2nd), Enterprise Mobility Management (EMM) (1st), Unified Endpoint Management (UEM) (1st), Microsoft Security Suite (1st)
Adaptiva
Average Rating
8.0
Reviews Sentiment
7.4
Number of Reviews
1
Ranking in other categories
Patch Management (26th), Unified Endpoint Management (UEM) (17th)
Nexthink
Average Rating
8.6
Reviews Sentiment
6.9
Number of Reviews
33
Ranking in other categories
Digital Experience Monitoring (DEM) (1st)
 

Mindshare comparison

Unified Endpoint Management (UEM) Mindshare Distribution
ProductMindshare (%)
Adaptiva1.7%
Microsoft Intune26.0%
Workspace ONE UEM11.3%
Other61.0%
Unified Endpoint Management (UEM)
Digital Experience Monitoring (DEM) Mindshare Distribution
ProductMindshare (%)
Nexthink18.5%
ThousandEyes12.2%
SysTrack10.4%
Other58.9%
Digital Experience Monitoring (DEM)
 

Featured Reviews

AkashKamble - PeerSpot reviewer
Sr MacOS specialist engineer at Cyber24
Enables management of multiple operating systems with a single license
The best feature is that it's a Microsoft product, so if anything goes wrong, we get quick support for anything required. Remote system functionality allows us to sit anywhere and take control of any device via remote management. We can enhance security for clients' laptops with built-in Microsoft Defender, which is available with the Microsoft Intune license. We use it for reporting purposes through endpoint analytics. When pushing scripting, there are two types available: remediation script and reservation script. Through endpoint analytics, you can push defender policies to clients. It helps with reporting, inventory updates, and monitoring tenant status health.
Vikram - PeerSpot reviewer
Works at Colgate-Palmolive
Really good in terms of content delivery and network bandwidth optimization
Using Adaptiva is really straightforward. Users need to have some end-user computing and networking knowledge to use the solution. The project or implementation team we worked with had good technical knowledge. I really liked the solution's performance. Adaptiva helped us with network bandwidth optimization and content delivery. Overall, I rate the solution eight and a half out of ten.
PS
Assistant consultant at TCS
Proactive analytics have improved device performance and optimized disk space and support workflows
Nexthink offers many features, with the best being Flow, which encompasses almost everything. We have Nexthink Workspace and Spark, allowing integration with Teams so users can find solutions without going to the service desk, rectifying issues in chat. Nexthink Infinity has brought a lot of benefits to us. There has been a very good change from integration. Integrating ServiceNow with Nexthink automates problem ticket and incident generation, enabling the team to proactively know the kinds of problem statements we are receiving. For the integration with Teams, we have not completed it yet, but we are in the planning phase, and once done, we will observe the results. Nexthink has the capability of integrating with most third-party applications, which is a great feature. With the remediation actions we have in Nexthink, it has provided great self-heal capabilities along with proactiveness. By looking at the dashboards and identifying problem statements, we can share this information with the end-user computing teams to fix issues. Nexthink has significantly helped us enhance our DEX score from 74 to 80. When I talk about features that led to the improvement of our score from 74 to 80, there were earlier issues with device performance and reliability not being addressed. Noting these, we identified devices lacking free disk space and low RAM capacity contributing to high memory usage or excessive CPU usage. Disabling unnecessary startup applications brought us to a new DEX score of almost 80.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"Comparing this to having an endpoint management solution, the efficiency gain may be up to 80%."
"The most valuable features in Microsoft Intune for me are application deployment, Defender deployment, and asset management."
"It is a stable solution."
"Dynamic groups allow us to set conditions for automatic membership, eliminating the need for user intervention or manual review and ensuring a seamless workflow."
"The mobile application management, MAM, is the most useful aspect of the solution."
"One of the most valuable aspects of Microsoft Intune is its seamless integration with Azure Active Directory, offering capabilities akin to Group Policy Objects."
"The ability to send configurations to our systems is valuable, particularly as we don't have a regular Windows AD server. Our current environment doesn't have a Windows AD, which limits our ability to push GPOs. However, this is where the solution can step in and help us push policies."
"The most valuable feature of Intune is the ability to reset a lost device and remove all the data."
"Adaptiva is really good in terms of content delivery and network bandwidth optimization."
"Nexthink is valuable for showing real-time data."
"Nexthink has positively impacted my organization by helping our service desk in many different ways."
"This is a proactive management tool and we make use of the metrics, dashboard creation and complete remote actions on end user machines."
"With this solution we are able to link issues to automatic actions that will solve the problem."
"Although limited to 100,000,000 events per engine, it is suffice to do investigations for more than 30 days."
"The solution is stable."
"The search engine functionality that Nexthink has on the finder is terrific."
"Nexthink allows our customers to have visibility into their whole environment and security. And it lets you install the agent as a package for selected users instead of every user. This helps cut down on the delay involved in a bulk installation."
 

Cons

"The user interface should be more user-friendly, as it can sometimes be challenging to navigate. Microsoft often relocates features, making it difficult to consistently find what I need."
"It should be easier to define policies and comply with those policies."
"A more incisive reporting tool with automated progress updates and graphical representation would be beneficial, as the current manual method lacks efficiency and visual clarity."
"Intune's server management could be better. If it could incorporate more features from System Center into Intune's Configuration Manager, it would be beneficial."
"Intune is not the most user-friendly mobile device management platform available."
"They should improve its compatibility with other operating systems such as iOS and Linux. It supports Linux but they still need to work on the iOS part."
"I would like to see better integration with Microsoft. There are a few things I can still do with Jamf that I am unable to do with Intune yet."
"Intune's third-party patch management could be better. It should be easier for the average system admin to keep non-Microsoft applications updated."
"It would be good if Adaptiva had everything on the cloud rather than having one server on-premises."
"They were having some limitations on the number of alerts that you can generate. This definitely needs to be increased."
"I have not seen a return on investment from Nexthink, as I cannot share any relevant metrics from my training or certification experience."
"It lacks a library for standard EXEs to be named automatically."
"The solution could provide more training. There should be proper documentation on the solution because even for small issues we have needed to reach out to the support team. The person who is doing all the administration work should have the proper information, but the problem is the documentation is lacking. There is no proper training or documentation available. Nexthink is holding all the information. We want to learn, but you can not without the information."
"I would rate Nexthink an eight out of ten because it is truly helpful, and not higher because it needs some improvement in the integration with our products that would benefit me in my work."
"Customer support is one thing which needs to be improved; support team members are slow to respond, and they take a lot of time to get back to us, even if it is an urgent case."
"We would like to see the reporting in this solution improved. At present there are gaps in the data it reports."
"It lacks support for IoT and most network equipment."
 

Pricing and Cost Advice

"Intune is included with our F3 and E5 licenses."
"The E5 license is expensive."
"Microsoft Intune is more expensive than other solutions, but it offers a wider range of features and control."
"No one can compete with Microsoft when it comes to price, and the features it is offering."
"Pricing depends on the features. Microsoft offers special packages if there are more than 10,000 users, and you may be able to get a reduced rate."
"Based on the features that it gives, it is cost-efficient. It is not necessarily on the expensive side of the scale. It provides a hefty number of features that any organization would want. It is in a good price range."
"We spend a lot of money on Intune licensing, and some of our users have to be double licensed just because of how our dev and corporate environments are segmented."
"Previously the price was $4 per month per user. Now it's $2.25 per user per month."
Information not available
"Nexthink can pay for itself quickly if you identify and complete the most valuable use cases. The tool can do so much that to purely compare the price in a static way to other tools in your arsenal would be a mistake. If you do a more dynamic comparison that’s based on the overall functionality and use cases possible then it comes out cheaper. You need to consider it a relative measurement against potential use cases, size of the organization, maturity of organization, etc."
"I have seen it help improve the user experience scores. This helped clients to save costs on another tool that they were trying to deploy in order to improve the user experience by just deploying some scripts. We were able to identify the issues and help them remediate those using our help. The process does not take much time and it provided background on end user performance. Therefore, they were able to save a lot, e.g., for approximately 50,000 endpoints at two dollars per machine per year, that is about $100,000 in savings."
"There are certain layers when it comes to pricing. The product has three layers and these layers are associated with certain sources. For example, the top layer have the premium services and the bottom layer has the basic services."
"I would rate the tool's pricing a nine out of ten. The tool's pricing model is pay-as-you-use."
"With this implementation of the Act and Engage module, I believe that there is a one-time fee for a two-month period, which is for the support team to make additional customizations."
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Top Industries

By visitors reading reviews
Manufacturing Company
10%
Computer Software Company
10%
Financial Services Firm
9%
Government
8%
Manufacturing Company
11%
Computer Software Company
9%
University
9%
Financial Services Firm
7%
Financial Services Firm
15%
Healthcare Company
13%
Manufacturing Company
12%
Computer Software Company
8%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business124
Midsize Enterprise53
Large Enterprise167
No data available
By reviewers
Company SizeCount
Small Business4
Midsize Enterprise3
Large Enterprise32
 

Questions from the Community

How does Microsoft Intune compare with VMware Workspace One?
Microsoft Intune is a great tool for managing a mobile device fleet while keeping access control. The solution makes ...
What are the pros and cons of Microsoft Intune?
Microsoft Intune is a great configuration management tool and has a lot of good things going for it. Here are some of...
How does Google Cloud Identity compare with Microsoft Intune?
Microsoft Intune offers not only an easy-to-deploy data protection and productivity management solution, but also ...
What do you like most about Adaptiva?
Adaptiva is really good in terms of content delivery and network bandwidth optimization.
What needs improvement with Adaptiva?
We had to install one server in our infrastructure at the data center. It would be good if Adaptiva had everything on...
What is your primary use case for Adaptiva?
We tested the solution's software delivery capability during POC and got good results. We tested it in collaboration ...
What is your experience regarding pricing and costs for Nexthink?
I did not receive any insights into pricing, setup cost, and licensing during my certification or training.
What needs improvement with Nexthink?
Nexthink can be improved by offering more solutions. Everything appears to be there regarding the needed improvements.
What is your primary use case for Nexthink?
My main use case for Nexthink is access remote control. I use Nexthink for remote control in my day-to-day work by se...
 

Comparisons

 

Also Known As

Intune, MS Intune, Microsoft Endpoint Manager
No data available
No data available
 

Overview

 

Sample Customers

Mitchells and Buzzers, Callaway
Information Not Available
https://www.nexthink.com/custo...
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