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ADP Workforce Now vs Oracle E-Business Suite comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

ADP Workforce Now
Ranking in Benefits Administration
10th
Average Rating
7.6
Reviews Sentiment
7.5
Number of Reviews
12
Ranking in other categories
Talent Management (13th), Cloud HCM (12th), HR Analytics Software (5th)
Oracle E-Business Suite
Ranking in Benefits Administration
6th
Average Rating
7.8
Reviews Sentiment
7.0
Number of Reviews
153
Ranking in other categories
Field Service Management (1st), ERP (6th), Activity Based Costing Software (1st), Enterprise Resource Planning for Manufacturing (1st), Product Configuration and Quoting (3rd)
 

Mindshare comparison

As of April 2025, in the Benefits Administration category, the mindshare of ADP Workforce Now is 2.9%, down from 3.8% compared to the previous year. The mindshare of Oracle E-Business Suite is 4.7%, down from 5.2% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Benefits Administration
 

Featured Reviews

Vineeth John - PeerSpot reviewer
Custom reporting tool with field grabber, easy modules for recruitment and provides numerous options for integration
The complexity is the key challenge with a tool like ADP because it has all the bells and whistles and all the key features you can possibly think of. If it isn't there, there's always a third-party vendor you can integrate that way. But the only issue is that because it's complex, there needs to be some sort of system, at least on the back end, for the admins to understand what leads to what. We expect AI to improve multiple things with HR processes. The most obvious and common one would be the self-service function for employees, like a chatbot to help with FAQs. We are also building an AI tool that can possibly help managers make better talent management decisions. This tool will pull from the performance management tool, the talent profile, and the reports that we generally have to score employees across all different dimensions.
James Balbach - PeerSpot reviewer
Centralizes our enterprise-wide functions but could benefit from cloud migration
We have dealt with customer service, and it was awful. For a system this size, it felt like we were merely buying software from them. They weren't really partnered with us on it. Reporting bugs and getting feedback, as well as having engineers work on issues, was very transactional. There was no real ownership on Oracle's part. During several support cases, it became difficult to determine ownership at Oracle and get status updates. The on-premises Oracle support is not great in my experience, and I think this is true in the industry. We've read about their software as a solution, and theoretically, their SaaS portal support is a lot better.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"It is a scalable solution."
"In my day-to-day work, attendance tracking would be most important. That's because I have a really diverse group of employees, and I have a subset of younger folks who are struggling with their attendance. So, that's the thing that I'm most involved with currently."
"The most interesting feature for me on ADP is the custom reporting tool. It's got something called a field grabber, which makes it so much easier to generate your own custom reports simply by pulling tabs from any feature."
"The platform is on a private cloud that is fully secure with no way for hacker penetration."
"The most valuable features are the reporting and benefits piece."
"The most valuable feature to me is performance management because we just started using that."
"The way that ADP helped us improve our organization is by making the payroll process clean and efficient because if you make a mistake there, you're in big trouble."
"Its drag-and-drop features make data distribution a breeze."
"It handles all my financial functions, including the entire process of financial transactions"
"Oracle E-Business Suite has over 20 different modules to choose from, it is comprehensive. Additionally, the integration is very good."
"The most valuable feature is its flexibility."
"There is essentially one solution for every industry within Oracle — you won't require a third-party solution."
"On-Time Payroll and its features are user-friendly."
"Financials, which are essential to all ERPs, and manufacturing and sales models are among the most valuable features. The specific features implemented depend on the company's needs."
"As we have been using this for the past nine years we have had the opportunity to explore the product. Really everything has worked well and all the modules are very good."
 

Cons

"The ease of developing and creating reports could definitely use some improvement."
"The complexity is the key challenge with a tool like ADP ."
"When I'm not working with the implementation team and I'm just talking to customer service or something, they're just not a lot of help. They don't understand how it works. They'll tell you to do something that I know would affect something else. So, it's less about the software and more about just training their folks to a higher level."
"The report functionality is not as good as competitive products."
"Its benefits portal could be user-friendly."
"I would like to see the payroll side improved and there are a few kinks that need to be worked out."
"Pricing is the biggest disadvantage of Oracle."
"Movement to the cloud should be supported. Product support still needs to be improved."
"The main challenge has been the annual maintenance cost."
"It's difficult for some customers to understand in the beginning. A user really has to understand the processes."
"The initial setup was a little complex."
"We are moving to the cloud and are looking at the cloud version of it for the cost of ownership and a more modernized integrated platform."
"It requires training before you can easily use this product, so it should be easier to use."
"There are some cycles in HR that are not straightforward."
 

Pricing and Cost Advice

"It is expensive."
"I give the pricing a seven out of ten."
"I know some of what we're currently paying. Most customers would say it's too high, but I don't have a comparison to know that."
"The solution is expensive."
"The solution is expensive and everyone complains about the price."
"The pricing is expensive and I would say it is below average for the value it provides based on the high cost."
"This is a highly-priced application and would not be affordable for small or medium business domains."
"Licensing and costing of Oracle EBS is very complex. We recommend to use a system integrator during the negotiation process since Oracle sales representatives sometime do not know the actual minimum requirements and may oversell the necessary licenses through ignorance."
"The licensing cost of Oracle E-Business Suite is quite competitive. It's quite flexible, so it can be adapted to the requirements of my company. For confidentiality purposes, I'm unable to disclose how much Oracle E-Business Suite costs, but I'm rating its cost as eight out of ten."
"The price would be better if it were lower."
"Products concerning areas like CRM and ERP should provide value at lesser costs to customers, especially if you consider that the initial cost of implementation is high."
"Oracle scales the pricing, but E-Business Suite is still very expensive for small to mid-sized businesses."
"Oracle's pricing is lower than that of its competitors."
"I would rate the pricing a nine out of ten, with ten being very expensive."
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Top Industries

By visitors reading reviews
Computer Software Company
12%
Financial Services Firm
10%
Manufacturing Company
8%
Healthcare Company
8%
Educational Organization
67%
Computer Software Company
5%
Manufacturing Company
4%
Financial Services Firm
3%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

What is your experience regarding pricing and costs for ADP Workforce Now?
The licensing is on the pricer side, given that there aren't a lot of other tools out there that are applicable, we just decided to go ahead with ADP anyway. I would definitely recommend ADP to oth...
What needs improvement with ADP Workforce Now?
The complexity is the key challenge with a tool like ADP because it has all the bells and whistles and all the key features you can possibly think of. If it isn't there, there's always a third-part...
What do you like most about Oracle E-Business Suite?
It was very easy to integrate the product into our existing infrastructure.
What needs improvement with Oracle E-Business Suite?
Oracle E-Business Suite should be more detailed and user-friendly. I should be able to customize the screen or application without needing technical support. The configuration and setup process is ...
 

Also Known As

No data available
Oracle EBS, OEBS
 

Overview

 

Sample Customers

Lawrence and Schiller, The Children's Center, The Kansas City Royals
Colab, Portobello, Saudi Telecom Company, DG Khan Cement, Dubai Holding
Find out what your peers are saying about ADP Workforce Now vs. Oracle E-Business Suite and other solutions. Updated: April 2025.
848,716 professionals have used our research since 2012.