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AgilePoint vs IBM BPM comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Dec 18, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

AgilePoint
Ranking in Business Process Management (BPM)
19th
Average Rating
8.2
Reviews Sentiment
6.9
Number of Reviews
6
Ranking in other categories
Rapid Application Development Software (21st), Low-Code Development Platforms (18th), Business Orchestration and Automation Technologies (23rd)
IBM BPM
Ranking in Business Process Management (BPM)
5th
Average Rating
7.8
Reviews Sentiment
6.6
Number of Reviews
113
Ranking in other categories
Application Infrastructure (6th), Process Automation (5th)
 

Mindshare comparison

As of January 2026, in the Business Process Management (BPM) category, the mindshare of AgilePoint is 1.1%, up from 0.4% compared to the previous year. The mindshare of IBM BPM is 4.1%, down from 7.3% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Business Process Management (BPM) Market Share Distribution
ProductMarket Share (%)
IBM BPM4.1%
AgilePoint1.1%
Other94.8%
Business Process Management (BPM)
 

Featured Reviews

reviewer2649213 - PeerSpot reviewer
Chief Technology Officer at a tech services company with 1-10 employees
Business processes are automated efficiently with a well-designed interface
There is room for improvement in integrations and customizations for AgilePoint and other low-code, no-code solutions. Additionally, the marketing of such products should be more honest. They often claim to solve all process automation needs, but they only handle problems of certain complexity. AgilePoint cannot handle highly complex processes like ERPs.
Ateeq Rehman - PeerSpot reviewer
Unit Head System Implementor at Allied Bank Limited
Automation platforms streamline processes and offer flexibility, but AI integration and version upgrades pose challenges
In the technology world, there is always room for improvement. Technologies evolve day by day, especially with the emergence of artificial intelligence and generative AI models. Although IBM BPM is a substantial product, adopting and integrating new technologies quickly is not easy due to the migration and upgrade paths involved. Every time new versions are released, we face business and production challenges that make rapid adoption challenging. The main concern bothering me today regarding IBM BPM is the integration of AI components.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"AgilePoint's automation is excellent in managing different user roles and handling data associated with a particular instance of the workflow."
"The solution's workflows are its most useful feature."
"AgilePoint has improved our organization by making form implementation easier and to plan for future growth."
"I like the design and the integration capacity. It's also easy to use."
"AgilePoint's automation is excellent in managing different user roles and handling data associated with a particular instance of the workflow."
"The initial setup of AgilePoint was very easy."
"AgilePoint's most valuable feature is process management."
"The solution is more customizable than IBM FileNet."
"It is efficient in reducing costs."
"With the Process Center, I can go to one place and view what all the environments are doing."
"It helps maintain, and in many instances, lower costs, as well as to maintain those costs, keeping them stable."
"The platform's most valuable features are its process automation capabilities and its ability to provide a comprehensive view of business operations."
"The integration capabilities of IBM BPM are excellent."
"Process Modelling, simulation and optimization, integration, UI components."
"Everything is coupled together and comes as one solution."
 

Cons

"It could be more flexible, but it's already a good solution for the designer."
"Integrations and customizations should be improved in AgilePoint and other low-code solutions."
"The solution should be able to support Docker. This would help make scalability easier."
"Integrations and customizations should be improved in AgilePoint and other low-code solutions."
"While the platform is good and it has a lot of options, I would like to see more alternative features in future versions such as connectors to IDM. Currently, they have only ADFS and Okta."
"They should add more information about functionality."
"Some issues with AgilePoint's design, AI and UX are some of the major problems we deal with when handling our company's business models or processes."
"The business would like to use the product with a lot less IT and equipment involvement."
"One area for improvement is the scripting languages used within the solution. They could integrate other languages such as GoMango or Python than JavaScript."
"We had hoped that the product would provide us with plug-ins like Salesforce. Its development environment needs to improve. We expect to see elastic features like containerization. We don't just need an on-prem virtual machine."
"The people working on the front desk are having some problem with managing the documentation. For instance, they get a picture, and if the picture comes rotated 90 degrees, together with a picture that is not rotated, they have some problems dealing with that, technically. There are some minor aspects that on the usability side that are still lacking. That has to do with FileNet, too, I'm talking about the suite together."
"Stability wavers. We have some opportunities for improvement in this space, especially as we approach our target volume of a million transactions a day. It is tough, because it is not necessarily the product. It is more around the platform and infrastructure to support it, so the connectivity to the database, web sessions, and reverse proxies in front of that."
"IBM BPM is stable, but sometimes there are issues with the server."
"The solution can improve integration with SAP, CRM, and Salesforce, which is not capital-intensive."
"We have had to use Mule as an alternative integration tool because it is more flexible than IBM BPM."
 

Pricing and Cost Advice

"Price-wise, AgilePoint is a cheap tool and a standard application for running analytics in an IT environment."
"It is more cost-effective than local tools."
"I believe the pricing has changed recently. We had purchased one license per server, and it was about $2,000. It was a one-time payment. It's possible that they have recently implemented a new cost structure and now have yearly subscriptions."
"I think the price is reasonable."
"Licensing is managed by the client, but we know it is yearly. Camunda is relatively cheaper. There is not much difference in pricing of IBM and PEGA. For large licensing, there are discounts as well."
"The product is expensive considering the hardware and software costs."
"Our customers do see ROI. They'll identify some particularly painful or uncoordinated processes to start with, then build out from there, picking off low hanging fruit."
"The price of the solution is fair for an enterprise solution that has both cloud and on-premise deployments and when comparing to competitors. Recently IBM has introduced Cloud Pak which allows for more flexible licensing options for automation and other features."
"On a scale of one to ten, where one is cheap, and ten is expensive, I rate the pricing a ten."
"I rate the tool's pricing a seven out of ten."
"I already compared some solutions related to business process management, and I saw that the cost of IBM BPM is more expensive compared with that of Camunda, for example."
"​We have definitely seen ROI. When we first kicked it off, we said it had to pay for itself within three years, and it did."
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Top Industries

By visitors reading reviews
Computer Software Company
21%
Manufacturing Company
15%
University
8%
Insurance Company
7%
Financial Services Firm
25%
Manufacturing Company
8%
Computer Software Company
8%
Insurance Company
6%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
By reviewers
Company SizeCount
Small Business30
Midsize Enterprise19
Large Enterprise72
 

Questions from the Community

What is your experience regarding pricing and costs for AgilePoint?
AgilePoint is worth the money, especially for small teams. However, I am not familiar with their enterprise pricing model.
What needs improvement with AgilePoint?
There is room for improvement in integrations and customizations for AgilePoint and other low-code, no-code solutions. Additionally, the marketing of such products should be more honest. They often...
What is your primary use case for AgilePoint?
I use AgilePoint for business process automation. Traditionally, approvals and file movements within an organization would require physical documents. AgilePoint digitizes these processes by conver...
Which is better, IBM BPM or IBM Business Automation Workflow?
We researched both IBM solutions and in the end, we chose Business Automation Workflow. IBM BPM has a good user interface and the BPM coach is a helpful tool. The API is very useful in providing en...
What is your experience regarding pricing and costs for IBM BPM?
Once it is installed, maintaining it is not a big issue.
 

Comparisons

 

Also Known As

No data available
WebSphere Lombardi Edition, IBM Business Process Manager, IBM WebSphere Process Server
 

Overview

 

Sample Customers

Caja Laboral, Elbit Systems, Daisy Brand
Barclays, EmeriCon, Banca Popolare di Milano, CST Consulting, KeyBank, KPMG, Prolifics, Sandhata Technologies Ltd., State of Alaska, Humana S.A., Saperion, esciris, Banco Espirito Santo
Find out what your peers are saying about AgilePoint vs. IBM BPM and other solutions. Updated: December 2025.
881,082 professionals have used our research since 2012.