AgilePoint vs OutSystems comparison

Why PeerSpot?

AgilePoint and OutSystems are both solutions in the Low-Code Development Platforms category. AgilePoint is ranked #21 with an average rating of 9.0, while OutSystems is ranked #3 with an average rating of 8.7. Additionally, 100% of AgilePoint users are willing to recommend the solution, compared to 94% of OutSystems users who would recommend it.

Comparison Buyer's Guide

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Executive SummaryUpdated on Sep 18, 2024

AgilePoint and OutSystems are two low-code platforms often compared for their capabilities and user satisfaction. OutSystems appears to be the superior product due to its robust feature set and higher user satisfaction overall.

Features: AgilePoint offers flexibility and adaptability for various business needs, along with robust customer support. OutSystems features extensive integration capabilities, powerful development tools, and a comprehensive set of features that align with user requirements.

Room for Improvement: AgilePoint could improve its documentation, design tools, and overall usability. OutSystems users suggest better pricing transparency, improved support for complex use cases, and further enhancements in pricing and support services.

Ease of Deployment and Customer Service: AgilePoint is praised for swift deployment and responsive customer service. OutSystems also deploys quickly and provides extensive community support and detailed resources.

Pricing and ROI: AgilePoint offers competitive setup costs and flexible pricing models yielding a positive ROI. OutSystems, though more expensive, justifies the cost with features that promise substantial long-term ROI.

To learn more, read our detailed AgilePoint vs. OutSystems Report (Updated: October 2026).

Buyer's Guide

AgilePoint vs. OutSystems

October 2026

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Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

Automation Anywhere

Featured Reviews

Venkat Sivaprakash

Management Consultant at Accenture

Has significantly improved document-driven workflows and reduced processing time across finance and HR functions

Automation Anywhere has evolved significantly and upgraded itself to provide agentic AI and AI-based automation solutions for document automation. The product has matured considerably over time. We can create workflows that can call an API. We can include prompts in particular workflows for ChatGPT-related functions, connecting to an LLM and RAG to perform tasks. For document automation, modern features are available to train documents, ensuring high accuracy and repeatability over time. The system is very easy to use. I recently completed a course in document automation, typically designed for people involved in coding and technical aspects. Though I understand coding comprehensively, I don't do actual coding. The course was very accessible. Currently, extensive coding isn't necessary due to the hybrid model incorporating GenAI aspects, low-code, no-code capabilities, APIs, and numerous pre-built objects in Automation Anywhere. The features include GenAI-driven prompting methods and workflow creation capabilities. In these workflows, we can create decision boxes and call APIs without coding. We simply pull objects, drop them, connect them, and add minimal coding when needed. The most crucial aspect isn't coding but rather sizing the automation and fleshing out the details. Automation Co-pilot takes notes and performs automated analysis. It can extract details from videos, summarize conversations, and provide detailed information. During calls, it identifies instructions and performs tasks such as preparing reports and reconciliation. Automation Anywhere can also connect with Microsoft Co-pilot. Through Co-pilot, real-time operations can be executed, allowing direct interaction between vendors and automation through this component.

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reviewer2649213

Chief Technology Officer at a tech services company with 1-10 employees

Business processes are automated efficiently with a well-designed interface

There is room for improvement in integrations and customizations for AgilePoint and other low-code, no-code solutions. Additionally, the marketing of such products should be more honest. They often claim to solve all process automation needs, but they only handle problems of certain complexity. AgilePoint cannot handle highly complex processes like ERPs.

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Aditya Bhatt

Sr. Project Delivery Lead | Sr. Technical Lead at a manufacturing company with 5,001-10,000 employees

Rapid delivery has transformed complex enterprise apps and supports faster cross-domain projects

Every platform or low-code platform tool is quite good in its own area, but there is always space to groom or enhance or improve. The same is with OutSystems as well. A couple of things from the integration point of view can be enhanced. If your application or the enterprise organization is tackling a huge data application where you have bulk amounts of data, it becomes a challenge for all the technologies and the same with OutSystems. You have to design your architecture in a very magnificent and decent way so that how you process your data so that load can be easily balanced. Data handling and huge data handling is a kind of challenge you may need to face. Then we have some vendor lock-in. If you are trying to migrate your application from OutSystems, then you probably get into this vendor lock-in system. Some organization may face challenges if some organization is on a small scale size. The small scale businesses may find OutSystems costly because of its high cost and pricing due to the licensing cost. Apart from that, OutSystems really plays well, and it needs a learning curve. If a traditional application or programming is there which your developers are skilled into and they are directly deployed into OutSystems, it may take some significant amount of time for them to get comfortable with OutSystems. There is a learning curve. OutSystems community is already in place, but it can more be enhanced regarding some aspects. They did organize lots of bootcamps and other user groups as well, but those can also be improved from the documentation point of view and having some integration guidebook as well. A couple of things which can be improved into OutSystems include the licensing cost, the vendor lock-in side, the learning curve, couple of integration aspects and customizations.

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Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"The MetaBot is a very good feature that allows me to do things that were not available in earlier versions."

"It is easy to automate SAP by using Cloning and Metabot."

"Automate Anywhere can just mimic what a human does."

"It is easily understandable and very well structured."

"I have been using this solution for a while now, and I think that it is a very good platform."

"This solution is valuable because it can automate tasks which would otherwise be left for us to process manually."

"Automation Anywhere has been an integral part of this product's evolution in general. A hindrance that we were faced with was companies who did not have API integrations for Salesforce. This is where RPA and Automation Anywhere came in and helped us with integrating solutions which did not have API integrations within themselves. That's how we've evolved in the past two to three months."

"The cloud implementation is easy, you do not have to install anything, and when we use it in the Automation Anywhere Cloud, it becomes even easier."

More Automation Anywhere pros

"The initial setup of AgilePoint was very easy."

"Anytime companies need any solution with workflow, they can base it on AgilePoint, because AgilePoint allows companies to design and implement workflows very fast using the system's interface."

"The solution's workflows are its most useful feature."

"AgilePoint's most valuable feature is process management."

"AgilePoint's automation is excellent in managing different user roles and handling data associated with a particular instance of the workflow."

"AgilePoint has improved our organization by making form implementation easier and to plan for future growth."

"I like the design and the integration capacity, and it's also easy to use."

"OutSystems is a hybrid framework and supports my mobile and web application development needs. This means I don't have to write separate code for mobile applications. It adapts the UI and functionality, whether I'm developing for web or mobile interfaces. All I need to do is provide the layout during development."

"We can quickly develop an application using the tool."

"Comparatively, I'm able to see OutSystems is very easy to maintain and easily fulfills the business requirements."

"Let's assume a project in .NET, native .NET, or Java takes around 12 months. In OutSystems, we can build that application in four to five months."

"The visual program of OutSystems is one of the major advantages of this solution."

"The tool makes the development process easier."

"The solution is all-encompassing and very easy to use with its drag-and-drop feature."

"OutSystems' best feature is that you can build tests with the flow, so even the tests are made in the PDD framework in a low-code way."

More OutSystems pros

Cons

"I have seen that the South American support is not as good as it should be."

"The AI Sense functionality is what I believe can be improved since when I tried to use it for automating a use case involving a Citrix Virtual Machine, it was unable to capture objects consistently."

"The tools are fundamentally solid. However, when I think of self-healing, such as automation with a new prompt or a new Windows patch occurring, being able to handle those kinds of things on top of what Automation Anywhere already does and that automatically click through and do the reboots that are necessary to just have a clean run would be ideal."

"Automation Anywhere says that you can use this tool for any type of application, but there are some for which it is not compatible."

"While the community provides a platform for interaction and resource sharing, not all training content aligns with the specific needs of developers."

"I would like to see a lot around API integration going forward, like the ability for other systems to talk to the AI better by opening it up. I would like to see more chatbots or anything in the journey of making it truly immersive for human workers working with these bots."

"In the last two years, with the help of IQ Bot, and what I learned today about this Attended Automation 2.0, I think they are addressing vital key challenges that we have faced so far."

"Technical support needs to be worked on as the turnaround time can be around a week, even though we are just using the solution on a pilot basis. We are working in real-time with realistic data. While the process of a logging a ticket is good, the process from logging a ticket to closure needs faster support time."

More Automation Anywhere cons

"Some issues with AgilePoint's design, AI and UX are some of the major problems we deal with when handling our company's business models or processes."

"It could be more flexible, but it's already a good solution for the designer."

"The solution should be able to support Docker. This would help make scalability easier."

"While the platform is good and it has a lot of options, I would like to see more alternative features in future versions such as connectors to IDM. Currently, they have only ADFS and Okta."

"They should add more information about functionality."

"Technical support is very slow to respond and they need to be quicker in getting back to clients when problems arise."

"Integrations and customizations should be improved in AgilePoint and other low-code solutions."

"The technical support is not very good but I still give it a six out of 10."

"The latest version of the app generation tools could be more user-friendly."

"In OutSystems, cloud management is an area of concern where improvements are required."

"Its ability to create and run automated tasks could be better."

"Writing custom code still needs to be done via Integration Studio. This might have been added to the IDE."

"I think OutSystems needs to improve in many areas. First, sometimes Service Studio becomes really slow and even hangs for long periods. Also, if I have not published my module in some time, and some kind of Service Studio exception occurs, I lose my work."

"I like the OutSystems platform. I am working on integrating it with another platform using APIs, however, it has proven to be difficult. The main issue I am facing is obtaining authorization tokens as well as access and refresh tokens. It may be due to my lack of knowledge of APIs as it is new to me."

"The integration Studio could be improved. It needs a tool in which we could develop C# code and then integrate into OutSystems. The application could have a better UI."

More OutSystems cons

Pricing and Cost Advice

"There are a lot of savings in terms of effort and time as well as costs. Automation Anywhere automates a lot of processes. It allows an organization to save the efforts of a lot people. It saves a lot of time because people can't work a whole day (24/7), but Automation Anywhere bots can."

"The pricing model can be a bit more flexible."

"It is reasonable, but it can always be a little bit cheaper."

"We're just starting to renew our license, and we were quoted $115,000 without the IQ Bot. The IQ Bot is another $30,000. This is with very limited pages, as we go through our first projects. The majority of the cost was for ten days of onsite training."

"We were paying approximately $30,000 for a year license."

"I think the pricing is reasonable, but clients often perceive it as expensive."

"I have heard that Automation Anywhere is expensive."

"The price is a little bit high but the support is good."

More Automation Anywhere pricing and cost advice

"It is more cost-effective than local tools."

"Price-wise, AgilePoint is a cheap tool and a standard application for running analytics in an IT environment."

"I believe the pricing has changed recently. We had purchased one license per server, and it was about $2,000. It was a one-time payment. It's possible that they have recently implemented a new cost structure and now have yearly subscriptions."

"I think the price is reasonable."

"OutSystems is a good solution, but it's not cheap."

"There is a free trial to use this solution and other options available, such as enterprise. There are different subscription plans."

"You should contact OutSystems for more details but my opinion is that it is not for small business budgets."

"It is not an expensive product, especially if you have access to more features and deal with more projects."

"There is a need to make yearly payments towards the licensing costs attached to OutSystems. It is an expensive product."

"I believe they have two pricing options. One is approximately $4000 USD a year and the other is approximately $10,000 USD a year."

"The solution is expensive."

"Pricing could be a concern. You have to pay yearly, even after you have completed your development."

More OutSystems pricing and cost advice

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Top Industries

By visitors reading reviews

Outsourcing Company

14%

Comms Service Provider

12%

Financial Services Firm

11%

Manufacturing Company

11%

Manufacturing Company

15%

Construction Company

11%

Financial Services Firm

10%

Outsourcing Company

Financial Services Firm

15%

Outsourcing Company

Manufacturing Company

Construction Company

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

By reviewers
Company Size	Count
Small Business	162
Midsize Enterprise	86
Large Enterprise	565

No data available

By reviewers
Company Size	Count
Small Business	19
Midsize Enterprise	7
Large Enterprise	33

Questions from the Community

How good is Automation Anywhere for RPA processes?

It depends on your use case. Is it simply to automate a couple of processes? Is it to augment a human team? AA is ver...

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How good is Automation Anywhere for RPA processes?

From my experience using AA tool, it depends on the applications that you want to automate, because there some applic...

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How good is Automation Anywhere for RPA processes?

It is a highly preferred RPA tool. You can check my Automation Anywhere Review to know more.

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What is your experience regarding pricing and costs for AgilePoint?

AgilePoint is worth the money, especially for small teams. However, I am not familiar with their enterprise pricing m...

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What needs improvement with AgilePoint?

There is room for improvement in integrations and customizations for AgilePoint and other low-code, no-code solutions...

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What is your primary use case for AgilePoint?

I use AgilePoint for business process automation. Traditionally, approvals and file movements within an organization ...

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Which solution is better for developing non-ITSM applications: OutSystems or Service Now?

The short answer is that OutSystems is far better for 2 main reasons. Firstly, with Service Now you are locked into t...

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What industries do you think OutSystems is most useful for?

I cannot really name an industry in which OutSystems cannot be beneficial. Who does not want to make top-notch applic...

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How did you decide which OutSystems edition was the best one for you?

We started using OutSystems fairly recently, so we are still on the free version of it. My company is still testing ...

See all answers

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Product Reports

Buyer's Guide

Automation Anywhere

October 2026

Download Automation Anywhere product report

Buyer's Guide

Business Process Management (BPM)

October 2026

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Buyer's Guide

OutSystems

October 2026

Download OutSystems product report

Also Known As

Automation Anywhere, Testing Anywhere, Automation Anywhere Enterprise, Agentic Process Automation System (Now Certified for WorkSpaces)

No data available

Interactive Demo

Automation Anywhere

Demo not available

AgilePoint

Demo not available

OutSystems

Overview

Automation Anywhere offers ease of use, robust system connectivity, and GenAI-driven document automation through a cloud-native platform, significantly enhancing productivity across multiple industries with advanced AI features.

Delivering a comprehensive suite of tools designed for easy integration and rapid deployment, Automation Anywhere drives efficiency by reducing costs and automating repetitive tasks. Its cloud-native platform supports broad industry adoption, including advanced AI features like process automation and Co-Pilot, streamlining complex workflows with minimal technical skills required. Users benefit from robust integration capabilities, which facilitate seamless interaction with multiple systems. However, there is room for improvement in areas such as user-friendliness for beginners, stability, flexible licensing, and enhanced OCR functionality. Organizations in sectors such as banking, finance, manufacturing, and healthcare gain from the improved operational efficiency and ROI Automation Anywhere offers.

What are the important features of Automation Anywhere?

Ease of Use: Simplifies automation tasks with a user-centric interface.
Robust Connectivity: Provides seamless integration with multiple systems.
GenAI-Driven Document Automation: Leverages AI to automate document management.
Process Automation & Co-Pilot: Enhances workflow automation with advanced AI.
Cloud-Native Platform: Enables rapid deployment and integration.

What benefits should be evaluated in reviews?

Time Savings: Automation drastically reduces manual processing time.
Cost Efficiency: Decreases overall operational costs by automating tasks.
Productivity Enhancement: Streamlines workflows with AI-driven tools.
Improved Integration: Enhances ability to work with multiple systems.
Scalability: Supports growth with a flexible cloud-native architecture.

In the insurance industry, Automation Anywhere is utilized for automating processes such as enrollment management and compliance checks. Its applications extend to supply chain management, financial transactions, and business performance monitoring across sectors like banking, finance, manufacturing, and healthcare, helping organizations to automate routine tasks, improve efficiency, and reduce costs.

Automation Anywhere

AgilePoint offers rapid app development through automation and digitization with a low-code, no-code approach, integrating seamlessly into business processes.

AgilePoint efficiently automates business workflows, transforming traditional document-based processes into digital applications. With integrations like Dynamics 365 and SharePoint, users automate approvals and workflows involving multiple stakeholders. AgilePoint's intuitive design enables the rapid crafting of workflows, allowing teams to develop forms, reports, and custom portals suitable for complex environments. Its strengths lie in process management, application integration, and ease of use, enabling efficient data management and access through anonymous forms.

What are AgilePoint's key features?

Automation: Simplifies business processes, reducing manual intervention.
Low-Code Development: Allows rapid application design without extensive coding.
Integration: Seamlessly connects with applications like Microsoft and UiPath.
Workflow Management: Streamlines approvals and stakeholder communication.
User-Friendly Interface: Facilitates easy navigation and task execution.

What benefits should users find in reviews?

Efficiency: Quickly transforms workflows into digital applications.
Flexibility: Supports multiple roles, enhancing collaboration.
Scalability: Potentially benefits from Docker compatibility for growth.
Technical Support: Demand for faster response and enhanced AI support.
Knowledge Base: Aids in advanced training and user experience improvement.

In industries like corporate enterprises, AgilePoint is leveraged to automate workflows, creating form-based applications that streamline tasks such as idea submission and file management. Its robust functionality meets complex process needs, ensuring efficient data handling across departments.

AgilePoint

OutSystems is a low-code platform designed for accelerated application development, offering customizable UI with drag-and-drop features and integration options for efficient workflow management.

OutSystems supports rapid project delivery through visual modeling and reusable components, facilitating Agile development across platforms. It integrates seamlessly with databases and external services, offering native mobile capabilities and enterprise scalability. While known for handling complex demands with ease, users suggest enhancements in AI integration, support services, pricing, and documentation. Automation, version control, and learning resources are other areas highlighted for potential improvement. OutSystems is widely used for streamlining processes in banking, healthcare, and insurance industries, with integrations into SAP and ServiceNow, leveraging cloud capabilities on AWS and Azure.

What are the key features of OutSystems?

Drag-and-Drop Development: Simplifies application building with an intuitive UI.
Integration Capabilities: Connects seamlessly with databases and external systems.
Forge: Provides a repository of reusable components for efficiency.
Enterprise Scalability: Supports large-scale application deployment with ease.
Cross-Platform Deployment: Enables deployment across web and mobile platforms effortlessly.

What benefits should users look for in OutSystems?

Rapid Project Delivery: Speeds up development timelines significantly.
Flexible Integration: Offers extensive system and database connectivity.
Quick Learning Curve: Provides ease of use for developers of varying experience levels.
Reduced Maintenance: Lowers ongoing effort and resources required for upkeep.

In industries such as banking, healthcare, and insurance, OutSystems is employed to develop both web and mobile applications for streamlined processes and task automation. Companies use this platform for rapid application development, integrating with systems like SAP and ServiceNow, and employing cloud services from AWS and Azure for optimized deployment.

OutSystems

Sample Customers

Google, Linkedin, Cisco, Juniper Networks, DellEMC, Comcast, Mastercard, Quest Diagnostics

Caja Laboral, Elbit Systems, Daisy Brand

Randstad, Warner Brothers, HP, Intel, ING, Banco Popular, Thrivent Financial, Bacardi, Kent State University, Bacardi, FICO, ING, Vodafone, AbbVie, Estafeta, Siemens, Vopak

Buyer's Guide

AgilePoint vs. OutSystems

October 2026

Free Report: AgilePoint vs. OutSystems

Find out what your peers are saying about AgilePoint vs. OutSystems and other solutions. Updated: October 2026.

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