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AgilePoint vs Pega Platform comparison

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Comparison Buyer's Guide

Executive SummaryUpdated on Feb 8, 2026

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Automation Anywhere
Sponsored
Ranking in Business Process Management (BPM)
2nd
Ranking in Business Orchestration and Automation Technologies
2nd
Average Rating
8.4
Reviews Sentiment
6.8
Number of Reviews
668
Ranking in other categories
Robotic Process Automation (RPA) (2nd), Process Mining (1st), Intelligent Document Processing (IDP) (1st), Agentic Automation (1st), AI Legal & Compliance (1st), AI Finance & Accounting (2nd), AI Procurement & Supply Chain (1st)
AgilePoint
Ranking in Business Process Management (BPM)
18th
Ranking in Business Orchestration and Automation Technologies
24th
Average Rating
8.2
Reviews Sentiment
6.9
Number of Reviews
6
Ranking in other categories
Rapid Application Development Software (22nd), Low-Code Development Platforms (21st)
Pega Platform
Ranking in Business Process Management (BPM)
3rd
Ranking in Business Orchestration and Automation Technologies
11th
Average Rating
8.2
Reviews Sentiment
6.9
Number of Reviews
87
Ranking in other categories
Business Rules Management (1st), Process Automation (3rd), Rapid Application Development Software (12th), Low-Code Development Platforms (7th), AI Software Development (12th)
 

Mindshare comparison

As of November 2026, in the Business Process Management (BPM) category, the mindshare of Automation Anywhere is 1.0%, up from 0.3% compared to the previous year. The mindshare of AgilePoint is 2.1%, up from 1.0% compared to the previous year. The mindshare of Pega Platform is 3.4%, down from 4.9% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Business Process Management (BPM) Mindshare Distribution
ProductMindshare (%)
Automation Anywhere1.0%
Pega Platform3.4%
AgilePoint2.1%
Other93.5%
Business Process Management (BPM)
 

Featured Reviews

Venkat Sivaprakash - PeerSpot reviewer
Management Consultant at Accenture
Has significantly improved document-driven workflows and reduced processing time across finance and HR functions
Automation Anywhere has evolved significantly and upgraded itself to provide agentic AI and AI-based automation solutions for document automation. The product has matured considerably over time. We can create workflows that can call an API. We can include prompts in particular workflows for ChatGPT-related functions, connecting to an LLM and RAG to perform tasks. For document automation, modern features are available to train documents, ensuring high accuracy and repeatability over time. The system is very easy to use. I recently completed a course in document automation, typically designed for people involved in coding and technical aspects. Though I understand coding comprehensively, I don't do actual coding. The course was very accessible. Currently, extensive coding isn't necessary due to the hybrid model incorporating GenAI aspects, low-code, no-code capabilities, APIs, and numerous pre-built objects in Automation Anywhere. The features include GenAI-driven prompting methods and workflow creation capabilities. In these workflows, we can create decision boxes and call APIs without coding. We simply pull objects, drop them, connect them, and add minimal coding when needed. The most crucial aspect isn't coding but rather sizing the automation and fleshing out the details. Automation Co-pilot takes notes and performs automated analysis. It can extract details from videos, summarize conversations, and provide detailed information. During calls, it identifies instructions and performs tasks such as preparing reports and reconciliation. Automation Anywhere can also connect with Microsoft Co-pilot. Through Co-pilot, real-time operations can be executed, allowing direct interaction between vendors and automation through this component.
reviewer2649213 - PeerSpot reviewer
Chief Technology Officer at a tech services company with 1-10 employees
Business processes are automated efficiently with a well-designed interface
There is room for improvement in integrations and customizations for AgilePoint and other low-code, no-code solutions. Additionally, the marketing of such products should be more honest. They often claim to solve all process automation needs, but they only handle problems of certain complexity. AgilePoint cannot handle highly complex processes like ERPs.
VS
Quality Assurance Team Lead at HCLSoftware
Process automation has improved case handling and now saves half of our daily manual work
Pega Platform has improved my business process overall. The manager confirmed that manual statuses are automated and manual evaluations are automated. For eight hours of work, it automates four hours of work. Pega Platform has features for operational efficiency that are significant. It provides a business security texture app, which is a valuable feature, and it also offers report definitions such as bar charts, pie charts, and operational help. In terms of management capabilities, Pega Platform provides dashboards and tools that help with management and categories. Pega Platform has good integration features, as integration can be done in many ways, and even for legacy systems, it is a strong feature. I did not encounter any problems with legacy systems. Pega Platform has good scalability. It is not difficult to scale up or down if there is a need.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The most valuable feature of Automation Anywhere is the ease with which it integrates with our existing APIs."
"By automating processes we give back valuable hours to business stakeholders, which can be spent on value-adding activities instead of repetitive tasks."
"When considering all the facts, this is one of the most user-friendly RPA tools that I have worked with."
"Automation Anywhere has a uniqueness with respect to the IQ Bot."
"It helps in improving employee productivity, morale, and retention, as automation removes the tedious parts of work and frees up often stretched-thin employees for more meaningful and creative work."
"Automating back-office processes and automation workflows has positively impacted my organization, as before automating, the human effort has been significantly reduced, and we can cut off three to four hours of their work per day and reduce it by using this bot, reducing the daily task from four hours to 30 minutes and saving three and a half hours per day or 70 hours over 20 working days."
"Customers also are looking for the kinds of solutions that help enable their workforces to be more effective."
"The most valuable feature of this solution is the automation of manual tasks, which save us time."
"Anytime companies need any solution with workflow, they can base it on AgilePoint, because AgilePoint allows companies to design and implement workflows very fast using the system's interface."
"The initial setup of AgilePoint was very easy."
"AgilePoint's automation is excellent in managing different user roles and handling data associated with a particular instance of the workflow."
"I like the design and the integration capacity, and it's also easy to use."
"AgilePoint's most valuable feature is process management."
"The solution's workflows are its most useful feature."
"AgilePoint has improved our organization by making form implementation easier and to plan for future growth."
"The solution is operating well overall."
"The most valuable features of Pega BPM are low code, no code, functionality, and easy development."
"PegaRules is a very powerful rule engine."
"The most valuable feature is the situational layer cake."
"We can use the rules as per the class."
"Pricing is a little on the high side."
"Easy to implement and it's built for change, so that any rapid changes in process can be configured easily."
"Allowed us to develop and quickly release with confidence using cloud technologies."
 

Cons

"I would suggest going with Microsoft Power Automate rather than Automation Anywhere because Power Automate's cloud flow is easier to use."
"I really appreciate the user interface of Automation Anywhere, but I would like to see some improvement on some of the automation around screen processing. This includes adding some artificial intelligence on the way that bots actually can read the screen and know when things change and be able to adapt to those changes."
"The bot scaling process was painful, when you go beyond a few bots, and because we had stability issues. We had to work through the issues, and they took us a long time."
"The control room itself is easy to use. One area that could potentially be improved is adding additional widget capability within the main dashboard in the control room itself."
"In the learning track, I was looking at the latest feature which is coming in A2019, which is very nice, because it is a web-based. So, we can do our development while sitting from anywhere. We don't need any type of installation. It's a web-based. Nowadays, everyone has the Internet."
"I would like to see a bot button."
"Off the top of my head, I cannot think of anything that they would need to improve on, but there are probably opportunities to explore some potential use cases where maybe there is a feature that is not yet available. We can discover and pioneer something together."
"With our current version, we are experiencing issues with the access of the Control Room. Therefore, at the moment, we cannot really scale."
"Some issues with AgilePoint's design, AI and UX are some of the major problems we deal with when handling our company's business models or processes."
"The solution should be able to support Docker. This would help make scalability easier."
"While the platform is good and it has a lot of options, I would like to see more alternative features in future versions such as connectors to IDM. Currently, they have only ADFS and Okta."
"Technical support is very slow to respond and they need to be quicker in getting back to clients when problems arise."
"Integrations and customizations should be improved in AgilePoint and other low-code solutions."
"It could be more flexible, but it's already a good solution for the designer."
"They should add more information about functionality."
"Pega BPM could be improved by including token-based authentication and extending its integration options."
"An area for improvement in Pega BPM is security. It's secure, but it still has a lot of vulnerabilities. Pega BPM is robust, but it still needs some improvement performance-wise."
"The UI needs improvement."
"The initial setup can take a while. You need to have the right people in place to handle it effectively."
"The UI layer is a concern since it is native to them and embedded into the code."
"I believe they simplify the application development. It is still complex. The learning is not easy, it takes time compared to other products on the market."
"Robotics could improve, as my learning curve in robotics has been challenging."
"Lack of stronger cloud support is somewhat inconvenient for users and implementation."
 

Pricing and Cost Advice

"Pricing is a bit high when compared to other available tools; however, the tool is worth the cost."
"We are restricted to use one license on one PC. However, if my license is not working, I want to be able to use it somewhere else. This would be a nice improvement to the licensing, as other competitors in the market have better licensing terms."
"Automation Anywhere is flexible in terms of costing and licensing."
"We would like to use Citrix going forward. We use Bot Runners to scale up, and it gets to be expensive. Using Citrix, it can mitigate costs."
"It is not cheap, with costs ranging between 700 to 800 dollars per month. While Power Automate is cheaper at 15 dollars per month, Automation Anywhere offers superior features, user-friendliness, and smoothness."
"This solution costs approximately $3,500 USD per license."
"The licensing fees are approximately $10,000 USD for between five and ten users."
"We have seen about a 10 percent monetary savings."
"Price-wise, AgilePoint is a cheap tool and a standard application for running analytics in an IT environment."
"I think the price is reasonable."
"It is more cost-effective than local tools."
"I believe the pricing has changed recently. We had purchased one license per server, and it was about $2,000. It was a one-time payment. It's possible that they have recently implemented a new cost structure and now have yearly subscriptions."
"This upgrade process is very expensive; although I haven't been on the sales team responsible for the pricing, I know it costs millions of dollars."
"I rate Pega BPM a seven out of ten."
"It's a user-based license where, as you scale the numbers of users, the price increases."
"Users have to pay a yearly license cost for Pega BPM, which is expensive."
"The licensing model from Pega BPM is too complex and is more expensive than other solutions, such as SAP. The overall price of the solution depends on the use case."
"Pega BPM is expensive because it's a leading product, but it also delivers a good return on investment (ROI)."
"We do not have to purchase any licenses for the product."
"The licensing model for Pega BPM needs to be improved."
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Top Industries

By visitors reading reviews
Outsourcing Company
14%
Comms Service Provider
12%
Financial Services Firm
11%
Manufacturing Company
11%
Manufacturing Company
15%
Construction Company
11%
Financial Services Firm
10%
Outsourcing Company
9%
Financial Services Firm
19%
Manufacturing Company
9%
Outsourcing Company
9%
Construction Company
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business162
Midsize Enterprise86
Large Enterprise565
No data available
By reviewers
Company SizeCount
Small Business11
Midsize Enterprise16
Large Enterprise70
 

Questions from the Community

How good is Automation Anywhere for RPA processes?
It depends on your use case. Is it simply to automate a couple of processes? Is it to augment a human team? AA is ver...
How good is Automation Anywhere for RPA processes?
From my experience using AA tool, it depends on the applications that you want to automate, because there some applic...
How good is Automation Anywhere for RPA processes?
It is a highly preferred RPA tool. You can check my Automation Anywhere Review to know more.
What is your experience regarding pricing and costs for AgilePoint?
AgilePoint is worth the money, especially for small teams. However, I am not familiar with their enterprise pricing m...
What needs improvement with AgilePoint?
There is room for improvement in integrations and customizations for AgilePoint and other low-code, no-code solutions...
What is your primary use case for AgilePoint?
I use AgilePoint for business process automation. Traditionally, approvals and file movements within an organization ...
Is Pega BPM easy to work with and can beginners utilize this software?
You do need some preparation to be able to use all functions of Pega BPM. However, all users of this platform are in ...
Have you encountered any issues while using Pega BPM and were you assisted by the company?
My company has been using this tool for years and the only issue we have had, if you can call it that, was while sett...
When you consider the features and benefits of Pega BPM, would you say this product is fairly priced?
Pega BPM can be considered overpriced for some; it all depends on the size of your company and the requirements of y...
 

Also Known As

Automation Anywhere, Testing Anywhere, Automation Anywhere Enterprise, Agentic Process Automation System (Now Certified for WorkSpaces)
No data available
Pega BPM, Pegasystems, SmartBPM, PegaRULES
 

Interactive Demo

Demo not available
Demo not available
 

Overview

 

Sample Customers

Google, Linkedin, Cisco, Juniper Networks, DellEMC, Comcast, Mastercard, Quest Diagnostics
Caja Laboral, Elbit Systems, Daisy Brand
The State of Maine, ANZ, Coca-Cola, Department for Environment, Food & Rural Affairs (DEFRA), ME, New South Wales, OptumRx, Texas Department of Transportation, UnitedHealthcare Medicare & Retirement
Find out what your peers are saying about AgilePoint vs. Pega Platform and other solutions. Updated: November 2026.
920,769 professionals have used our research since 2012.