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AgilePoint vs Pega Platform comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Apr 20, 2025

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

AgilePoint
Ranking in Business Process Management (BPM)
30th
Ranking in Rapid Application Development Software
26th
Ranking in Low-Code Development Platforms
22nd
Average Rating
8.2
Reviews Sentiment
6.9
Number of Reviews
6
Ranking in other categories
No ranking in other categories
Pega Platform
Ranking in Business Process Management (BPM)
6th
Ranking in Rapid Application Development Software
6th
Ranking in Low-Code Development Platforms
7th
Average Rating
8.2
Reviews Sentiment
7.0
Number of Reviews
82
Ranking in other categories
Business Rules Management (1st), Process Automation (3rd)
 

Mindshare comparison

As of May 2025, in the Business Process Management (BPM) category, the mindshare of AgilePoint is 0.4%, up from 0.3% compared to the previous year. The mindshare of Pega Platform is 5.6%, down from 6.7% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Business Process Management (BPM)
 

Featured Reviews

Ayush S - PeerSpot reviewer
Provides efficient process management features, but it needs more integration capabilities
We use AgilePoint for an idea submission application for our business processes. It allows managers to review and update the approved idea on the dashboard AgilePoint's most valuable feature is process management. We can integrate it with many applications including Microsoft, UiPath, and other…
Mallik-Kesavaraju - PeerSpot reviewer
Significantly improves the overall cycle time, and offers robotic automation, and the BPM workflow
The extensive availability of ready-made gadgets in Pega BPM is a double-edged sword. While it offers convenience, it also leads to a steeper learning curve. Our developers and business analysts need to invest significant time and effort to fully understand and utilize the platform's capabilities. In essence, it's a complex product that demands a deep understanding to be used effectively. So, it cuts both ways. This complexity can be both an advantage and a disadvantage, depending on the user's expertise. So, the learning curve is pretty high! So, it's very good if you are a professional user, but you need to be a really good professional user to use this solution effectively.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"AgilePoint's automation is excellent in managing different user roles and handling data associated with a particular instance of the workflow."
"AgilePoint has improved our organization by making form implementation easier and to plan for future growth."
"I like the design and the integration capacity. It's also easy to use."
"The initial setup of AgilePoint was very easy."
"The solution's workflows are its most useful feature."
"AgilePoint's automation is excellent in managing different user roles and handling data associated with a particular instance of the workflow."
"AgilePoint's most valuable feature is process management."
"Pricing is a little on the high side."
"Case Management, as well as Workflow Automation, are Pega's most powerful capabilities."
"Scalable and stable BPM software with a powerful case management feature. It also has good workflow."
"The most valuable features are case management and integration services."
"The most valuable feature is the situational layer cake."
"Allowed us to develop and quickly release with confidence using cloud technologies."
"Pega is the leader in business process management solutions"
"Pega BPM has a full suite for any enterprise. It is a process orchestration platform. It has detailed features for case management and workflows."
 

Cons

"Some issues with AgilePoint's design, AI and UX are some of the major problems we deal with when handling our company's business models or processes."
"It could be more flexible, but it's already a good solution for the designer."
"The solution should be able to support Docker. This would help make scalability easier."
"Integrations and customizations should be improved in AgilePoint and other low-code solutions."
"While the platform is good and it has a lot of options, I would like to see more alternative features in future versions such as connectors to IDM. Currently, they have only ADFS and Okta."
"They should add more information about functionality."
"Integrations and customizations should be improved in AgilePoint and other low-code solutions."
"The way the IDE works with the chatbox and the taxonomy imports could be a little smoother."
"Compared to other BPM products, the interface is somewhat complex, so the usability could be improved."
"The pricing model needs to be improved. Right now, it's too expensive."
"Customers expect more out-of-the-box solutions."
"Pega should work on redefining their model and creating a demand for their skills."
"The technical support is very low, rated at a one or two out of ten."
"The licensing costs are high, and the cost varies between clients."
"An area for improvement in Pega BPM is security. It's secure, but it still has a lot of vulnerabilities. Pega BPM is robust, but it still needs some improvement performance-wise."
 

Pricing and Cost Advice

"I believe the pricing has changed recently. We had purchased one license per server, and it was about $2,000. It was a one-time payment. It's possible that they have recently implemented a new cost structure and now have yearly subscriptions."
"I think the price is reasonable."
"Price-wise, AgilePoint is a cheap tool and a standard application for running analytics in an IT environment."
"It is more cost-effective than local tools."
"The solution could be less expensive according to my customers. However, I think the price of the solution is fair."
"There are multiple Pega licensing models, including outcome- and revenue-based licensing models"
"The price of PegaRULES is more expensive than other solutions on the market."
"It's a user-based license where, as you scale the numbers of users, the price increases."
"The licensing is on a yearly basis. Because of our special relationship, all the training certifications are free of cost. All our employees can do Pega certifications at zero cost. It is all on Pega."
"The pricing is pretty good, compared to other similar products."
"The licensing model for Pega BPM needs to be improved."
"The product pricing is considered reasonable compared to other solutions in the market."
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Top Industries

By visitors reading reviews
Computer Software Company
20%
Manufacturing Company
8%
Government
7%
University
7%
Financial Services Firm
28%
Computer Software Company
12%
Manufacturing Company
8%
Government
6%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
 

Questions from the Community

What do you like most about AgilePoint?
AgilePoint's most valuable feature is process management.
What is your experience regarding pricing and costs for AgilePoint?
AgilePoint is worth the money, especially for small teams. However, I am not familiar with their enterprise pricing model.
What needs improvement with AgilePoint?
There is room for improvement in integrations and customizations for AgilePoint and other low-code, no-code solutions. Additionally, the marketing of such products should be more honest. They often...
Is Pega BPM easy to work with and can beginners utilize this software?
You do need some preparation to be able to use all functions of Pega BPM. However, all users of this platform are in luck as it comes with good documentation and you can learn pretty much everythin...
Have you encountered any issues while using Pega BPM and were you assisted by the company?
My company has been using this tool for years and the only issue we have had, if you can call it that, was while setting it up. When we were setting it up initially, we had some drawbacks and could...
When you consider the features and benefits of Pega BPM, would you say this product is fairly priced?
Pega BPM can be considered overpriced for some; it all depends on the size of your company and the requirements of your customers. Sure, there are products out there that do the things that Pega B...
 

Comparisons

 

Also Known As

No data available
Pega BPM, Pegasystems, SmartBPM, PegaRULES
 

Overview

 

Sample Customers

Caja Laboral, Elbit Systems, Daisy Brand
The State of Maine, ANZ, Coca-Cola, Department for Environment, Food & Rural Affairs (DEFRA), ME, New South Wales, OptumRx, Texas Department of Transportation, UnitedHealthcare Medicare & Retirement
Find out what your peers are saying about AgilePoint vs. Pega Platform and other solutions. Updated: May 2025.
851,604 professionals have used our research since 2012.