AgilePoint vs Pega Platform comparison

Why PeerSpot?

AgilePoint and Pega are both solutions in the Business Process Management (BPM) category. AgilePoint is ranked #17 with an average rating of 9.0, while Pega is ranked #4 with an average rating of 8.6. AgilePoint holds a 1.7% mindshare in BPM, compared to Pega’s 3.3% mindshare. Additionally, 100% of AgilePoint users are willing to recommend the solution, compared to 91% of Pega users who would recommend it.

Comparison Buyer's Guide

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Executive SummaryUpdated on Feb 8, 2026

Pega Platform and AgilePoint are competing products in business process management and automation. Pega Platform has an upper hand in advanced features and scalability, while AgilePoint is recognized for cost-effectiveness and ease of implementation.

Features: Pega Platform offers sophisticated automation capabilities, decisioning tools, and AI-driven analytics. AgilePoint provides extensive integration options and flexibility, allowing customizable workflows for varied business processes.

Room for Improvement:Pega Platform requires enhancements in user interface design and reducing deployment complexity. AgilePoint could benefit from improved scalability for larger enterprises, expanding its feature set, and optimizing for more complex processes.

Ease of Deployment and Customer Service: AgilePoint's cloud-centric model emphasizes rapid installation and simplicity, backed by strong customer support. Pega Platform, despite its robust infrastructure, demands more resources due to its complexity, potentially delaying deployment.

Pricing and ROI: AgilePoint appeals with a budget-friendly setup cost and quicker ROI, making it ideal for small to mid-sized enterprises. Pega Platform, while involving higher initial expenses, offers substantial returns for organizations needing extensive automation capabilities.

To learn more, read our detailed AgilePoint vs. Pega Platform Report (Updated: August 2026).

Buyer's Guide

AgilePoint vs. Pega Platform

August 2026

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Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

Automation Anywhere

Mindshare comparison

As of September 2026, in the Business Process Management (BPM) category, the mindshare of Automation Anywhere is 0.9%, up from 0.2% compared to the previous year. The mindshare of AgilePoint is 1.7%, up from 0.8% compared to the previous year. The mindshare of Pega Platform is 3.3%, down from 5.2% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Business Process Management (BPM) Mindshare Distribution
Product	Mindshare (%)
Automation Anywhere	0.9%
Pega Platform	3.3%
AgilePoint	1.7%
Other	94.1%

Business Process Management (BPM)

Featured Reviews

Venkat Sivaprakash

Management Consultant at Accenture

Has significantly improved document-driven workflows and reduced processing time across finance and HR functions

Automation Anywhere has evolved significantly and upgraded itself to provide agentic AI and AI-based automation solutions for document automation. The product has matured considerably over time. We can create workflows that can call an API. We can include prompts in particular workflows for ChatGPT-related functions, connecting to an LLM and RAG to perform tasks. For document automation, modern features are available to train documents, ensuring high accuracy and repeatability over time. The system is very easy to use. I recently completed a course in document automation, typically designed for people involved in coding and technical aspects. Though I understand coding comprehensively, I don't do actual coding. The course was very accessible. Currently, extensive coding isn't necessary due to the hybrid model incorporating GenAI aspects, low-code, no-code capabilities, APIs, and numerous pre-built objects in Automation Anywhere. The features include GenAI-driven prompting methods and workflow creation capabilities. In these workflows, we can create decision boxes and call APIs without coding. We simply pull objects, drop them, connect them, and add minimal coding when needed. The most crucial aspect isn't coding but rather sizing the automation and fleshing out the details. Automation Co-pilot takes notes and performs automated analysis. It can extract details from videos, summarize conversations, and provide detailed information. During calls, it identifies instructions and performs tasks such as preparing reports and reconciliation. Automation Anywhere can also connect with Microsoft Co-pilot. Through Co-pilot, real-time operations can be executed, allowing direct interaction between vendors and automation through this component.

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reviewer2649213

Chief Technology Officer at a tech services company with 1-10 employees

Business processes are automated efficiently with a well-designed interface

There is room for improvement in integrations and customizations for AgilePoint and other low-code, no-code solutions. Additionally, the marketing of such products should be more honest. They often claim to solve all process automation needs, but they only handle problems of certain complexity. AgilePoint cannot handle highly complex processes like ERPs.

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Venkat Sriram

Quality Assurance Team Lead at HCLSoftware

Process automation has improved case handling and now saves half of our daily manual work

Pega Platform has improved my business process overall. The manager confirmed that manual statuses are automated and manual evaluations are automated. For eight hours of work, it automates four hours of work. Pega Platform has features for operational efficiency that are significant. It provides a business security texture app, which is a valuable feature, and it also offers report definitions such as bar charts, pie charts, and operational help. In terms of management capabilities, Pega Platform provides dashboards and tools that help with management and categories. Pega Platform has good integration features, as integration can be done in many ways, and even for legacy systems, it is a strong feature. I did not encounter any problems with legacy systems. Pega Platform has good scalability. It is not difficult to scale up or down if there is a need.

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Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"Because of this product's features, I would rate Automation Anywhere as a game changer."

"The way it integrates with subsystems is impressive. When automating business processes, there might be multiple systems in use. Automation Anywhere provides various ways to connect, such as by directly using backend APIs or using the frontend. This is incredibly useful."

"Automation Anywhere includes IQ Bots. So, IQ Bots is the key part of Automation Anywhere. You can work on any type of PDF, images, invoices, or billing things in any company. You can just upload it and extract the data, then use it as you require. It is a key part of Automation Anywhere: the best part."

"It improves accuracy and reduces manpower. It is easy to learn."

"Automation Anywhere is excellent for integrating with other solutions. It provides the ability to leverage the APIs of third-party solutions. We use some of the already built-in MetaBots to then scrape the data and manipulate independent data that we need in order to integrate with other third-party solutions."

"The features of Automation Anywhere are quite impressive; one aspect I particularly appreciate is the integration of AI, which has reached a mature level in its capability for agentic processes, greatly enhancing product usability and enabling adaptation to complex use cases."

"Automation Anywhere is frequently releasing new features to their product. I find this amazing as they provide frequent product updates, introducing new features to the frameworks and similar aspects."

"A valuable feature of Automation Anywhere for my needs is IQ Bot because it covers most of the semi-structured and structure data. That's where we are struggling a lot. So, IQ Bot is a very good solution to know and bring onboard for the automation of unstructured and semi-structured data."

More Automation Anywhere pros

"The solution's workflows are its most useful feature."

"AgilePoint's automation is excellent in managing different user roles and handling data associated with a particular instance of the workflow."

"AgilePoint's most valuable feature is process management."

"The initial setup of AgilePoint was very easy."

"AgilePoint has improved our organization by making form implementation easier and to plan for future growth."

"I like the design and the integration capacity, and it's also easy to use."

"Anytime companies need any solution with workflow, they can base it on AgilePoint, because AgilePoint allows companies to design and implement workflows very fast using the system's interface."

"The most valuable feature of the product is that it's very customer-centric. It's easy to use for a customer or a user. It's also easy for someone who is developing an application. You can develop different features in just one place. You don't have to go to different places."

"Scalable and stable BPM software with a powerful case management feature. It also has good workflow."

"Although the solution might be too big for our purposes, as of now we are continuing with Pega because we don't know of any such tools which have the scalability, as well as the ease of use that this solution provides."

"The solution has very helpful technical support."

"We can use the rules as per the class."

"Case Management is the most valuable feature of PegaRULES, which is not found in other BPM tools."

"Allowed us to develop and quickly release with confidence using cloud technologies."

"It is quite configurable, which is the most exciting feature, and we can easily configure it as per our needs."

More Pega Platform pros

Cons

"It is nice being able to develop and manage/schedule scripts from the same web browser interface, but there are times I wish that the bot developer screen was made more user friendly."

"In Automation Anywhere, the logging process is manual."

"AA should include more features in the mobile app, such as monitoring and debugging bots."

"Though the courses in the certification's learning hub are great and awesome, there is some more space for adding more explained contents."

"I would like to see more bots available right out-of-the-box in the SAP area. For example, if you take the overall OTC in our organization, we have to contact 15 teams. Even if we provide one big bot for the OTC, it won't work. It will not be used by one person. So if there could be more specific bots out-of-the-box, that would be really helpful."

"In the next release, I think it has to be more compatible when deployed with the Citrix environment."

"Bringing a DevOps model for bot implementation integrated through private bot store might be a good idea to improve the tool."

"The technical support has been a little slow to respond to our inquiries."

More Automation Anywhere cons

"While the platform is good and it has a lot of options, I would like to see more alternative features in future versions such as connectors to IDM. Currently, they have only ADFS and Okta."

"The solution should be able to support Docker. This would help make scalability easier."

"They should add more information about functionality."

"Some issues with AgilePoint's design, AI and UX are some of the major problems we deal with when handling our company's business models or processes."

"Technical support is very slow to respond and they need to be quicker in getting back to clients when problems arise."

"It could be more flexible, but it's already a good solution for the designer."

"Integrations and customizations should be improved in AgilePoint and other low-code solutions."

"I've spent some hands-on time with the platform, and you can do those things, and it is all low code, but is it as easy as they make it sound? No. That's my two cents. For example, if I want to do something, there is no way to switch from low code. I just want to do a simple If-Then-Else rule, but I have to go through their low-code tool and do dragging and dropping. I'm a development person, and in my opinion, even some business users could do this easier. There is no way to go back and forth to an editor where I can just type in an If-Then-Else rule, which would be much faster than drawing in their low-code editor. They don't support that. They lead you too much."

"The local development approach is good in Pega, however, cost-wise, it's getting expensive. That needs to be addressed."

"The product's artificial intelligence capabilities could be improved. More advanced AI features could further optimize process automation and decision-making."

"Pricing is a little on the high side. One of the challenges where a certain lower level of cases was unable to justify the cost."

"One of the areas of this solution that could be improved would be to advance the low code features of the application itself. We would also like to use the same platform to build any application, even if it is not necessarily defined as a functionality needed by a BPM."

"PegaRULES should provide a more drag-and-drop interface to make it a low-code, no-code product."

"PegaRULES need to improve its JVM. It needs to enhance the operation speed and memory size."

"The unit testing needs to improve, as well as the user interface."

More Pega Platform cons

Pricing and Cost Advice

"Additional costs will be for the machines and the number of machines that you are using. You can deploy virtually as well as on physical machines. In both the situations, you do need to allocate a certain budget for securing the machines and where the software will be installed and running. The machines cannot be used for anything else, because only a certain bot can run at a certain time. You need to be very particular about your scheduling of running the bots, and while the bot is running nobody can use the machine. You cannot have an agent working on a machine and the bot running in the background. It has to be completely dedicated. Then there are the network bandwidth requirements and space requirements, which are additional costs apart from the licensing and software costs. The developer is also going to charge you for their coding time too."

"We purchase on a bot basis. Our costs are approximately $5,000."

"I do not know the price, but I am told that it is cheaper than UiPath."

"Based on what I've heard, it's costly, but I don't know much about its pricing."

"Our company is investing a lot of money in Automation Anywhere. They have saved money wherever humans are working. They invest a lot of money in FTEs and other logistics, so the money saving is very pretty good with Automation Anywhere. While I don't know the exact figure, the tool is saving us millions of dollars as well as saving about 40,000 hours in the last year."

"Our annual licensing costs are around $100,000 a year."

"I am not involved in the pricing, but based on what I hear from our central RPA team, it is not very expensive; it is also not cheap. Its price is in the midrange."

"It is not cheap, with costs ranging between 700 to 800 dollars per month. While Power Automate is cheaper at 15 dollars per month, Automation Anywhere offers superior features, user-friendliness, and smoothness."

More Automation Anywhere pricing and cost advice

"I think the price is reasonable."

"It is more cost-effective than local tools."

"Price-wise, AgilePoint is a cheap tool and a standard application for running analytics in an IT environment."

"I believe the pricing has changed recently. We had purchased one license per server, and it was about $2,000. It was a one-time payment. It's possible that they have recently implemented a new cost structure and now have yearly subscriptions."

"The price of Pega BPM is in the middle range compared to other solutions."

"There are multiple Pega licensing models, including outcome- and revenue-based licensing models"

"They need to come up with licensing options. Right now they do have a cloud-based option, but the cloud prices I've seen are much more expensive compared to competing products."

"We mostly have a yearly license."

"PegaRULES is a good product, but its pricing is a bit on the premium side, especially for professionals."

"The licensing is on a yearly basis. Because of our special relationship, all the training certifications are free of cost. All our employees can do Pega certifications at zero cost. It is all on Pega."

"The licensing fees are based on the number of users."

"It's a user-based license where, as you scale the numbers of users, the price increases."

More Pega Platform pricing and cost advice

See which vendors are best for you

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Top Industries

By visitors reading reviews

Outsourcing Company

15%

Financial Services Firm

12%

Comms Service Provider

10%

Manufacturing Company

10%

Manufacturing Company

15%

Financial Services Firm

12%

Construction Company

11%

Computer Software Company

Financial Services Firm

19%

Manufacturing Company

Outsourcing Company

Construction Company

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

By reviewers
Company Size	Count
Small Business	161
Midsize Enterprise	82
Large Enterprise	558

No data available

By reviewers
Company Size	Count
Small Business	11
Midsize Enterprise	16
Large Enterprise	70

Questions from the Community

How good is Automation Anywhere for RPA processes?

It depends on your use case. Is it simply to automate a couple of processes? Is it to augment a human team? AA is ver...

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How good is Automation Anywhere for RPA processes?

From my experience using AA tool, it depends on the applications that you want to automate, because there some applic...

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How good is Automation Anywhere for RPA processes?

It is a highly preferred RPA tool. You can check my Automation Anywhere Review to know more.

See all answers

What is your experience regarding pricing and costs for AgilePoint?

AgilePoint is worth the money, especially for small teams. However, I am not familiar with their enterprise pricing m...

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What needs improvement with AgilePoint?

There is room for improvement in integrations and customizations for AgilePoint and other low-code, no-code solutions...

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What is your primary use case for AgilePoint?

I use AgilePoint for business process automation. Traditionally, approvals and file movements within an organization ...

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Is Pega BPM easy to work with and can beginners utilize this software?

You do need some preparation to be able to use all functions of Pega BPM. However, all users of this platform are in ...

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Have you encountered any issues while using Pega BPM and were you assisted by the company?

My company has been using this tool for years and the only issue we have had, if you can call it that, was while sett...

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When you consider the features and benefits of Pega BPM, would you say this product is fairly priced?

Pega BPM can be considered overpriced for some; it all depends on the size of your company and the requirements of y...

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Comparisons

UiPath Platform vs Automation Anywhere

Compared 11% of the time

Blue Prism vs Automation Anywhere

Compared 6% of the time

Microsoft Power Automate vs Automation Anywhere

Compared 5% of the time

AutomationEdge vs Automation Anywhere

Compared 3% of the time

Informatica Intelligent Data Management Cloud (IDMC) vs Automation Anywhere

Compared 1% of the time

More Automation Anywhere Competitors

Camunda vs AgilePoint

Compared 34% of the time

Microsoft Power Apps vs AgilePoint

Compared 4% of the time

OutSystems vs AgilePoint

Compared 4% of the time

Nintex Process Platform vs AgilePoint

Compared 3% of the time

Appian vs AgilePoint

Compared 1% of the time

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Appian vs Pega Platform

Compared 5% of the time

Camunda vs Pega Platform

Compared 5% of the time

ServiceNow vs Pega Platform

Compared 4% of the time

Informatica Intelligent Data Management Cloud (IDMC) vs Pega Platform

Compared 2% of the time

Bizagi vs Pega Platform

Compared 2% of the time

More Pega Platform Competitors

Product Reports

Buyer's Guide

Automation Anywhere

September 2026

Download Automation Anywhere product report

Buyer's Guide

Business Process Management (BPM)

September 2026

Download AgilePoint product report

Buyer's Guide

Pega Platform

September 2026

Download Pega Platform product report

Also Known As

Automation Anywhere, Testing Anywhere, Automation Anywhere Enterprise, Agentic Process Automation System (Now Certified for WorkSpaces)

No data available

Pega BPM, Pegasystems, SmartBPM, PegaRULES

Interactive Demo

Automation Anywhere

Demo not available

AgilePoint

Demo not available

Pega

Overview

Automation Anywhere offers ease of use, robust system connectivity, and GenAI-driven document automation through a cloud-native platform, significantly enhancing productivity across multiple industries with advanced AI features.

Delivering a comprehensive suite of tools designed for easy integration and rapid deployment, Automation Anywhere drives efficiency by reducing costs and automating repetitive tasks. Its cloud-native platform supports broad industry adoption, including advanced AI features like process automation and Co-Pilot, streamlining complex workflows with minimal technical skills required. Users benefit from robust integration capabilities, which facilitate seamless interaction with multiple systems. However, there is room for improvement in areas such as user-friendliness for beginners, stability, flexible licensing, and enhanced OCR functionality. Organizations in sectors such as banking, finance, manufacturing, and healthcare gain from the improved operational efficiency and ROI Automation Anywhere offers.

What are the important features of Automation Anywhere?

Ease of Use: Simplifies automation tasks with a user-centric interface.
Robust Connectivity: Provides seamless integration with multiple systems.
GenAI-Driven Document Automation: Leverages AI to automate document management.
Process Automation & Co-Pilot: Enhances workflow automation with advanced AI.
Cloud-Native Platform: Enables rapid deployment and integration.

What benefits should be evaluated in reviews?

Time Savings: Automation drastically reduces manual processing time.
Cost Efficiency: Decreases overall operational costs by automating tasks.
Productivity Enhancement: Streamlines workflows with AI-driven tools.
Improved Integration: Enhances ability to work with multiple systems.
Scalability: Supports growth with a flexible cloud-native architecture.

In the insurance industry, Automation Anywhere is utilized for automating processes such as enrollment management and compliance checks. Its applications extend to supply chain management, financial transactions, and business performance monitoring across sectors like banking, finance, manufacturing, and healthcare, helping organizations to automate routine tasks, improve efficiency, and reduce costs.

Automation Anywhere

AgilePoint offers rapid app development through automation and digitization with a low-code, no-code approach, integrating seamlessly into business processes.

AgilePoint efficiently automates business workflows, transforming traditional document-based processes into digital applications. With integrations like Dynamics 365 and SharePoint, users automate approvals and workflows involving multiple stakeholders. AgilePoint's intuitive design enables the rapid crafting of workflows, allowing teams to develop forms, reports, and custom portals suitable for complex environments. Its strengths lie in process management, application integration, and ease of use, enabling efficient data management and access through anonymous forms.

What are AgilePoint's key features?

Automation: Simplifies business processes, reducing manual intervention.
Low-Code Development: Allows rapid application design without extensive coding.
Integration: Seamlessly connects with applications like Microsoft and UiPath.
Workflow Management: Streamlines approvals and stakeholder communication.
User-Friendly Interface: Facilitates easy navigation and task execution.

What benefits should users find in reviews?

Efficiency: Quickly transforms workflows into digital applications.
Flexibility: Supports multiple roles, enhancing collaboration.
Scalability: Potentially benefits from Docker compatibility for growth.
Technical Support: Demand for faster response and enhanced AI support.
Knowledge Base: Aids in advanced training and user experience improvement.

In industries like corporate enterprises, AgilePoint is leveraged to automate workflows, creating form-based applications that streamline tasks such as idea submission and file management. Its robust functionality meets complex process needs, ensuring efficient data handling across departments.

AgilePoint

Pega Platform provides flexible business process management with a focus on rapid application development and automation through a low-code approach, enhancing efficiency across sectors.

Pega Platform is renowned for its ability to streamline operations with robust automation features, including robotic process automation and decision-making capabilities. Its intuitive interface and workflow management contribute to a reputation for enhancing business processes. Although users face challenges with integration limitations and high licensing costs, they benefit from rapid deployment and efficient process adaptations. The unified architecture reduces complexity, while case management and integration services support digital transformations in sectors such as banking, insurance, and healthcare.

What are the key features of Pega Platform?

Low-Code Development: Facilitates rapid application development with minimal coding.
Case Management: Efficiently manages complex workflows and cases.
Integration Services: Offers seamless connectivity with diverse systems.
Robotic Process Automation: Automates repetitive tasks for increased productivity.
Decision-Making Capabilities: Enhances process accuracy with advanced decision tools.
Intuitive Interface: Simplifies user interaction and workflow management.

What benefits and ROI should users expect?

Enhanced Efficiency: Streamlines operations, reducing time and resource usage.
Quick Deployment: Facilitates rapid implementation and adaptability.
Improved Customer Experience: Integrates seamlessly with customer service solutions.
Increased Flexibility: Adapts to changing business requirements effectively.

In industries like insurance, banking, healthcare, and government, Pega Platform is implemented to automate diverse workflows, supporting initiatives from claims processing to customer onboarding. Enterprises use Pega for case management and digital transformations, valuing its out-of-the-box integrations and real-time reporting capabilities to boost operational automation and enhance customer experiences.

Pega

Sample Customers

Google, Linkedin, Cisco, Juniper Networks, DellEMC, Comcast, Mastercard, Quest Diagnostics

Caja Laboral, Elbit Systems, Daisy Brand

The State of Maine, ANZ, Coca-Cola, Department for Environment, Food & Rural Affairs (DEFRA), ME, New South Wales, OptumRx, Texas Department of Transportation, UnitedHealthcare Medicare & Retirement

Buyer's Guide

AgilePoint vs. Pega Platform

August 2026

Free Report: AgilePoint vs. Pega Platform

Find out what your peers are saying about AgilePoint vs. Pega Platform and other solutions. Updated: August 2026.

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