AgilePoint vs Pega Platform comparison

AgilePoint and Pega are both solutions in the Business Process Management (BPM) category. AgilePoint is ranked #18 with an average rating of 9.0, while Pega is ranked #3 with an average rating of 8.5. AgilePoint holds a 1.6% mindshare in BPM, compared to Pega’s 3.4% mindshare. Additionally, 100% of AgilePoint users are willing to recommend the solution, compared to 91% of Pega users who would recommend it.

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Executive SummaryUpdated on Feb 8, 2026

Pega Platform and AgilePoint are competing products in business process management and automation. Pega Platform has an upper hand in advanced features and scalability, while AgilePoint is recognized for cost-effectiveness and ease of implementation.

Features: Pega Platform offers sophisticated automation capabilities, decisioning tools, and AI-driven analytics. AgilePoint provides extensive integration options and flexibility, allowing customizable workflows for varied business processes.

Room for Improvement:Pega Platform requires enhancements in user interface design and reducing deployment complexity. AgilePoint could benefit from improved scalability for larger enterprises, expanding its feature set, and optimizing for more complex processes.

Ease of Deployment and Customer Service: AgilePoint's cloud-centric model emphasizes rapid installation and simplicity, backed by strong customer support. Pega Platform, despite its robust infrastructure, demands more resources due to its complexity, potentially delaying deployment.

Pricing and ROI: AgilePoint appeals with a budget-friendly setup cost and quicker ROI, making it ideal for small to mid-sized enterprises. Pega Platform, while involving higher initial expenses, offers substantial returns for organizations needing extensive automation capabilities.

To learn more, read our detailed AgilePoint vs. Pega Platform Report (Updated: July 2026).

Buyer's Guide

AgilePoint vs. Pega Platform

July 2026

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Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

Automation Anywhere

Mindshare comparison

As of August 2026, in the Business Process Management (BPM) category, the mindshare of Automation Anywhere is 0.9%, up from 0.2% compared to the previous year. The mindshare of AgilePoint is 1.6%, up from 0.5% compared to the previous year. The mindshare of Pega Platform is 3.4%, down from 5.6% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Business Process Management (BPM) Mindshare Distribution
Product	Mindshare (%)
Automation Anywhere	0.9%
Pega Platform	3.4%
AgilePoint	1.6%
Other	94.1%

Business Process Management (BPM)

Featured Reviews

Venkat Sivaprakash

Management Consultant at Accenture

Has significantly improved document-driven workflows and reduced processing time across finance and HR functions

Automation Anywhere has evolved significantly and upgraded itself to provide agentic AI and AI-based automation solutions for document automation. The product has matured considerably over time. We can create workflows that can call an API. We can include prompts in particular workflows for ChatGPT-related functions, connecting to an LLM and RAG to perform tasks. For document automation, modern features are available to train documents, ensuring high accuracy and repeatability over time. The system is very easy to use. I recently completed a course in document automation, typically designed for people involved in coding and technical aspects. Though I understand coding comprehensively, I don't do actual coding. The course was very accessible. Currently, extensive coding isn't necessary due to the hybrid model incorporating GenAI aspects, low-code, no-code capabilities, APIs, and numerous pre-built objects in Automation Anywhere. The features include GenAI-driven prompting methods and workflow creation capabilities. In these workflows, we can create decision boxes and call APIs without coding. We simply pull objects, drop them, connect them, and add minimal coding when needed. The most crucial aspect isn't coding but rather sizing the automation and fleshing out the details. Automation Co-pilot takes notes and performs automated analysis. It can extract details from videos, summarize conversations, and provide detailed information. During calls, it identifies instructions and performs tasks such as preparing reports and reconciliation. Automation Anywhere can also connect with Microsoft Co-pilot. Through Co-pilot, real-time operations can be executed, allowing direct interaction between vendors and automation through this component.

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reviewer2649213

Chief Technology Officer at a tech services company with 1-10 employees

Business processes are automated efficiently with a well-designed interface

There is room for improvement in integrations and customizations for AgilePoint and other low-code, no-code solutions. Additionally, the marketing of such products should be more honest. They often claim to solve all process automation needs, but they only handle problems of certain complexity. AgilePoint cannot handle highly complex processes like ERPs.

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reviewer4848291

Global Head of Digital, Process Automation at a computer software company with 51-200 employees

Pega is a low-code platform that enables organizations to build, automate, and optimize business processes and customer experiences through AI-powered decisioning and workflow automation.

Here are the key areas where Pega Platform could be improved: 1. User Interface (UI) & User Experience (UX) Customization Limitations: The UI layer is tightly coupled with the platform, limiting flexibility for custom front-end development. Constellation Architecture: While it improves consistency, it restricts advanced UI customizations compared to older section-based designs. Learning Curve: Non-technical users find the UI unintuitive despite the low-code promise. 2. Integration & Extensibility Limited Out-of-the-Box Integrations: Users report challenges integrating with non-relational databases and legacy systems. Robotics Integration: Pega RPA (formerly OpenSpan) is not seamlessly integrated with BPM, creating silos in automation. 3. AI & Decisioning AI Capabilities Need Maturity: Users expect more advanced, native AI features without relying on external tools. CDH & Decision Hub: While powerful, these components require deep expertise to configure effectively. 4. Cost & Licensing High Licensing Costs: Pega is often seen as expensive, especially for small and mid-sized enterprises. Lack of Flexible Pricing Models: Calls for subscription-based or usage-based pricing to improve accessibility. 5. Performance & Scalability Scalability Concerns: Some users report performance degradation with large user bases or complex workflows. Upgrade Complexity: Platform upgrades can be time-consuming and disruptive if not planned well. 6. Documentation & Community Support Insufficient Learning Resources: Especially for advanced features, documentation is limited and community support is not as strong as competitors. Talent Availability: Finding skilled Pega professionals remains a challenge in many regions. 7. Low-Code/No-Code Experience Not Fully No-Code: Despite branding, some tasks still require technical intervention, and the drag-and-drop interface can be restrictive 2. Conflict Management: Simultaneous development by multiple users can lead to rule conflicts.

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Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"Automation Anywhere has helped my customers save time and costs, especially in card settlements, where a task that used to take about fourteen days to refund the user now takes the next day or at the same time using Robotic Process Automation."

"It gives us the capability of leveraging our investments in different applications. I can use Automation Anywhere to tie a number of applications or processes together, without having to do in-depth coding to automate something."

"Since it is AI-powered, it automates our work; initially, we had many manual interventions, but now with the AI-powered capabilities, we are saving time and our productivity has increased."

"I strongly believe that the UI which we have is a good advantage for Automation Anywhere, as it is easy to understand, so a person who is new to Automation Anywhere can easily understand and start their journey with it."

"We've noticed time savings of up to 40 minutes, based on wait time and verification delays."

"The best feature is the Capture action. If we want to capture the whole process, we can do it in a single shot."

"The tech support for Automation Anywhere has been really good, so far. We haven't had to call them very much, but when we have, we have received a good response."

"It saves us man-hours, headcount, and processing time, and we have automated the equivalent headcount of 500 FTEs since we started, with those people doing different types of work activities instead of being laid off."

More Automation Anywhere pros

"AgilePoint's automation is excellent in managing different user roles and handling data associated with a particular instance of the workflow."

"AgilePoint has improved our organization by making form implementation easier and to plan for future growth."

"The initial setup of AgilePoint was very easy."

"AgilePoint's most valuable feature is process management."

"I like the design and the integration capacity, and it's also easy to use."

"Anytime companies need any solution with workflow, they can base it on AgilePoint, because AgilePoint allows companies to design and implement workflows very fast using the system's interface."

"The solution's workflows are its most useful feature."

"The latest releases of PegaRULES are scalable, advanced, and can be easily integrated into your environment."

"The marketing automation is very good."

"With Pega, you can quickly understand the customer and therefore be able to present the right, most personalized offer to them."

"The workflows are the most valuable features, particularly for us, because we were attempting to automate processes by utilizing workflows to provide a hands-off comparison between the bot and the human."

"Using Pega Platform has saved me time during development, as it takes significantly less time to create example use cases compared to other platforms."

"Scalable and stable BPM software with a powerful case management feature. It also has good workflow."

"The feature that I find most valuable in Pega Platform is the focus on customer experience, which is evident and supports initiatives that improve the user journey."

"Case Management, as well as Workflow Automation, are Pega's most powerful capabilities."

More Pega Platform pros

Cons

"An additional feature we would like to see is the inclusion of a particular kind of scripting in the development environment itself."

"Some things that I do not see as of today are interactive chat or video interface. These are things that I will look for in future. I saw something like picture recognition, but something like a video or voice recognition is something that I'm looking for in the Automation Anywhere platform as an end user and even as a reseller."

"Automation Anywhere is a tool. It is not able to go ahead and extract the hand-written documents."

"However, there is a problem that arises with accuracy in the newer version."

"Another feature that would be cool to see in Automation Anywhere is more use of artificial intelligence."

"There is room for improvement when this application is used in a Citrix-based environment."

"Their support also needs improvement."

"Commands in Excel, Outlook, and Word automation are very limited and hence facing difficulties automating complex requirements for the above applications with V11 version."

More Automation Anywhere cons

"Technical support is very slow to respond and they need to be quicker in getting back to clients when problems arise."

"The solution should be able to support Docker. This would help make scalability easier."

"It could be more flexible, but it's already a good solution for the designer."

"Integrations and customizations should be improved in AgilePoint and other low-code solutions."

"Some issues with AgilePoint's design, AI and UX are some of the major problems we deal with when handling our company's business models or processes."

"While the platform is good and it has a lot of options, I would like to see more alternative features in future versions such as connectors to IDM. Currently, they have only ADFS and Okta."

"They should add more information about functionality."

"What should be included is some UI features and maybe some integrations. This includes documentation on how the UI works."

"The UI part needs improvement."

"In terms of improvement, we would see a benefit in Pega having better availability on the cloud side."

"The unit testing needs to improve, as well as the user interface."

"The solution could be more scalable. It has some DevOps limitations."

"There is a scarcity of resources who have worked with this solution before."

"Implementing Pega solutions is a bit of a challenge due to the way code is handled, and in general the quality of partners available with Pega specialisation could be improved."

"Customers expect more out-of-the-box solutions."

More Pega Platform cons

Pricing and Cost Advice

"Initially, they charged a premium, but now the rest of the vendors have increased their overall pricing and Automation Anywhere is not that high at this time. It's pretty viable."

"It is expensive. I would rate Automation Anywhere an eight out of ten in terms of pricing."

"The setup cost depends on multiple factors, so you need to get details before choosing."

"It costs up to $1,200 per license."

"Automation Anywhere's price is considerably better than UiPath's."

"As far as costs, it depends on your use. We started with a basic department pack, which is over 10K. The additional costs depend on the scale of the engagement and how it pans out. We customize to our needs on the go."

"Automation Anywhere is expensive, making it more suitable for enterprise organizations."

"Whatever investment, licensing, and resource costs together are put in for development and delivery, we are still at an ROI of 250 percent."

More Automation Anywhere pricing and cost advice

"Price-wise, AgilePoint is a cheap tool and a standard application for running analytics in an IT environment."

"I think the price is reasonable."

"It is more cost-effective than local tools."

"I believe the pricing has changed recently. We had purchased one license per server, and it was about $2,000. It was a one-time payment. It's possible that they have recently implemented a new cost structure and now have yearly subscriptions."

"They're very cagey in giving out prices, and it is very difficult to find out the real price any organization is going to get. It is almost never their list price, if you can find it, and there are a lot of factors that go into the whole pricing."

"Users have to pay a yearly license cost for Pega BPM, which is expensive."

"The price could be lower."

"The costing model for Pega BPM is different. One is a license that you can pay yearly. Another licensing model for Pega BPM is based on the number of cases you create in production in a year. Costing based on use cases is also available for Pega BPM. I don't have information on its exact pricing or costs, though."

"The licensing fees are based on the number of users."

"Its pricing is on the higher side, but they have come up with different plans and different small products that can be used by smaller organizations that don't have that much money to spend. They have different pricing packages depending on the number of users or depending upon the number of cases created in the production or live environment."

"We mostly have a yearly license."

"The solution could be less expensive according to my customers. However, I think the price of the solution is fair."

More Pega Platform pricing and cost advice

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Top Industries

By visitors reading reviews

Financial Services Firm

14%

Construction Company

11%

Manufacturing Company

11%

Outsourcing Company

10%

Manufacturing Company

16%

Construction Company

11%

Financial Services Firm

11%

Computer Software Company

10%

Financial Services Firm

22%

Manufacturing Company

Construction Company

Computer Software Company

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

By reviewers
Company Size	Count
Small Business	157
Midsize Enterprise	81
Large Enterprise	558

No data available

By reviewers
Company Size	Count
Small Business	11
Midsize Enterprise	16
Large Enterprise	70

Questions from the Community

How good is Automation Anywhere for RPA processes?

It depends on your use case. Is it simply to automate a couple of processes? Is it to augment a human team? AA is ver...

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How good is Automation Anywhere for RPA processes?

From my experience using AA tool, it depends on the applications that you want to automate, because there some applic...

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How good is Automation Anywhere for RPA processes?

It is a highly preferred RPA tool. You can check my Automation Anywhere Review to know more.

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What is your experience regarding pricing and costs for AgilePoint?

AgilePoint is worth the money, especially for small teams. However, I am not familiar with their enterprise pricing m...

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What needs improvement with AgilePoint?

There is room for improvement in integrations and customizations for AgilePoint and other low-code, no-code solutions...

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What is your primary use case for AgilePoint?

I use AgilePoint for business process automation. Traditionally, approvals and file movements within an organization ...

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Is Pega BPM easy to work with and can beginners utilize this software?

You do need some preparation to be able to use all functions of Pega BPM. However, all users of this platform are in ...

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Have you encountered any issues while using Pega BPM and were you assisted by the company?

My company has been using this tool for years and the only issue we have had, if you can call it that, was while sett...

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When you consider the features and benefits of Pega BPM, would you say this product is fairly priced?

Pega BPM can be considered overpriced for some; it all depends on the size of your company and the requirements of y...

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Comparisons

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Compared 12% of the time

Microsoft Power Automate vs Automation Anywhere

Compared 9% of the time

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Compared 6% of the time

AutomationEdge vs Automation Anywhere

Compared 2% of the time

IBM Robotic Process Automation (RPA) vs Automation Anywhere

Compared 2% of the time

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Camunda vs AgilePoint

Compared 32% of the time

Microsoft Power Apps vs AgilePoint

Compared 5% of the time

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Compared 5% of the time

Nintex Process Platform vs AgilePoint

Compared 4% of the time

Appian vs AgilePoint

Compared 2% of the time

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Compared 6% of the time

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Product Reports

Buyer's Guide

Automation Anywhere

August 2026

Download Automation Anywhere product report

Buyer's Guide

Business Process Management (BPM)

July 2026

Download AgilePoint product report

Buyer's Guide

Pega Platform

July 2026

Download Pega Platform product report

Also Known As

Automation Anywhere, Testing Anywhere, Automation Anywhere Enterprise, Agentic Process Automation System (Now Certified for WorkSpaces)

No data available

Pega BPM, Pegasystems, SmartBPM, PegaRULES

Interactive Demo

Automation Anywhere

Demo not available

AgilePoint

Demo not available

Pega

Overview

Automation Anywhere offers ease of use, robust system connectivity, and GenAI-driven document automation through a cloud-native platform, significantly enhancing productivity across multiple industries with advanced AI features.

Delivering a comprehensive suite of tools designed for easy integration and rapid deployment, Automation Anywhere drives efficiency by reducing costs and automating repetitive tasks. Its cloud-native platform supports broad industry adoption, including advanced AI features like process automation and Co-Pilot, streamlining complex workflows with minimal technical skills required. Users benefit from robust integration capabilities, which facilitate seamless interaction with multiple systems. However, there is room for improvement in areas such as user-friendliness for beginners, stability, flexible licensing, and enhanced OCR functionality. Organizations in sectors such as banking, finance, manufacturing, and healthcare gain from the improved operational efficiency and ROI Automation Anywhere offers.

What are the important features of Automation Anywhere?

Ease of Use: Simplifies automation tasks with a user-centric interface.
Robust Connectivity: Provides seamless integration with multiple systems.
GenAI-Driven Document Automation: Leverages AI to automate document management.
Process Automation & Co-Pilot: Enhances workflow automation with advanced AI.
Cloud-Native Platform: Enables rapid deployment and integration.

What benefits should be evaluated in reviews?

Time Savings: Automation drastically reduces manual processing time.
Cost Efficiency: Decreases overall operational costs by automating tasks.
Productivity Enhancement: Streamlines workflows with AI-driven tools.
Improved Integration: Enhances ability to work with multiple systems.
Scalability: Supports growth with a flexible cloud-native architecture.

In the insurance industry, Automation Anywhere is utilized for automating processes such as enrollment management and compliance checks. Its applications extend to supply chain management, financial transactions, and business performance monitoring across sectors like banking, finance, manufacturing, and healthcare, helping organizations to automate routine tasks, improve efficiency, and reduce costs.

Automation Anywhere

AgilePoint offers rapid app development through automation and digitization with a low-code, no-code approach, integrating seamlessly into business processes.

AgilePoint efficiently automates business workflows, transforming traditional document-based processes into digital applications. With integrations like Dynamics 365 and SharePoint, users automate approvals and workflows involving multiple stakeholders. AgilePoint's intuitive design enables the rapid crafting of workflows, allowing teams to develop forms, reports, and custom portals suitable for complex environments. Its strengths lie in process management, application integration, and ease of use, enabling efficient data management and access through anonymous forms.

What are AgilePoint's key features?

Automation: Simplifies business processes, reducing manual intervention.
Low-Code Development: Allows rapid application design without extensive coding.
Integration: Seamlessly connects with applications like Microsoft and UiPath.
Workflow Management: Streamlines approvals and stakeholder communication.
User-Friendly Interface: Facilitates easy navigation and task execution.

What benefits should users find in reviews?

Efficiency: Quickly transforms workflows into digital applications.
Flexibility: Supports multiple roles, enhancing collaboration.
Scalability: Potentially benefits from Docker compatibility for growth.
Technical Support: Demand for faster response and enhanced AI support.
Knowledge Base: Aids in advanced training and user experience improvement.

In industries like corporate enterprises, AgilePoint is leveraged to automate workflows, creating form-based applications that streamline tasks such as idea submission and file management. Its robust functionality meets complex process needs, ensuring efficient data handling across departments.

AgilePoint

Pega Platform provides flexible business process management with a focus on rapid application development and automation through a low-code approach, enhancing efficiency across sectors.

Pega Platform is renowned for its ability to streamline operations with robust automation features, including robotic process automation and decision-making capabilities. Its intuitive interface and workflow management contribute to a reputation for enhancing business processes. Although users face challenges with integration limitations and high licensing costs, they benefit from rapid deployment and efficient process adaptations. The unified architecture reduces complexity, while case management and integration services support digital transformations in sectors such as banking, insurance, and healthcare.

What are the key features of Pega Platform?

Low-Code Development: Facilitates rapid application development with minimal coding.
Case Management: Efficiently manages complex workflows and cases.
Integration Services: Offers seamless connectivity with diverse systems.
Robotic Process Automation: Automates repetitive tasks for increased productivity.
Decision-Making Capabilities: Enhances process accuracy with advanced decision tools.
Intuitive Interface: Simplifies user interaction and workflow management.

What benefits and ROI should users expect?

Enhanced Efficiency: Streamlines operations, reducing time and resource usage.
Quick Deployment: Facilitates rapid implementation and adaptability.
Improved Customer Experience: Integrates seamlessly with customer service solutions.
Increased Flexibility: Adapts to changing business requirements effectively.

In industries like insurance, banking, healthcare, and government, Pega Platform is implemented to automate diverse workflows, supporting initiatives from claims processing to customer onboarding. Enterprises use Pega for case management and digital transformations, valuing its out-of-the-box integrations and real-time reporting capabilities to boost operational automation and enhance customer experiences.

Pega

Sample Customers

Google, Linkedin, Cisco, Juniper Networks, DellEMC, Comcast, Mastercard, Quest Diagnostics

Caja Laboral, Elbit Systems, Daisy Brand

The State of Maine, ANZ, Coca-Cola, Department for Environment, Food & Rural Affairs (DEFRA), ME, New South Wales, OptumRx, Texas Department of Transportation, UnitedHealthcare Medicare & Retirement

Buyer's Guide

AgilePoint vs. Pega Platform

July 2026

Free Report: AgilePoint vs. Pega Platform

Find out what your peers are saying about AgilePoint vs. Pega Platform and other solutions. Updated: July 2026.

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