Try our new research platform with insights from 80,000+ expert users

AgilePoint vs Pega Platform comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Apr 20, 2025

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

AgilePoint
Ranking in Business Process Management (BPM)
30th
Ranking in Rapid Application Development Software
23rd
Ranking in Low-Code Development Platforms
21st
Average Rating
8.2
Reviews Sentiment
6.9
Number of Reviews
6
Ranking in other categories
No ranking in other categories
Pega Platform
Ranking in Business Process Management (BPM)
5th
Ranking in Rapid Application Development Software
9th
Ranking in Low-Code Development Platforms
7th
Average Rating
8.2
Reviews Sentiment
7.0
Number of Reviews
82
Ranking in other categories
Business Rules Management (1st), Process Automation (4th)
 

Mindshare comparison

As of July 2025, in the Business Process Management (BPM) category, the mindshare of AgilePoint is 0.5%, up from 0.3% compared to the previous year. The mindshare of Pega Platform is 5.4%, down from 6.6% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Business Process Management (BPM)
 

Featured Reviews

Ayush S - PeerSpot reviewer
Provides efficient process management features, but it needs more integration capabilities
We use AgilePoint for an idea submission application for our business processes. It allows managers to review and update the approved idea on the dashboard AgilePoint's most valuable feature is process management. We can integrate it with many applications including Microsoft, UiPath, and other…
Mallik-Kesavaraju - PeerSpot reviewer
Significantly improves the overall cycle time, and offers robotic automation, and the BPM workflow
The extensive availability of ready-made gadgets in Pega BPM is a double-edged sword. While it offers convenience, it also leads to a steeper learning curve. Our developers and business analysts need to invest significant time and effort to fully understand and utilize the platform's capabilities. In essence, it's a complex product that demands a deep understanding to be used effectively. So, it cuts both ways. This complexity can be both an advantage and a disadvantage, depending on the user's expertise. So, the learning curve is pretty high! So, it's very good if you are a professional user, but you need to be a really good professional user to use this solution effectively.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The solution's workflows are its most useful feature."
"AgilePoint's automation is excellent in managing different user roles and handling data associated with a particular instance of the workflow."
"The initial setup of AgilePoint was very easy."
"AgilePoint has improved our organization by making form implementation easier and to plan for future growth."
"I like the design and the integration capacity. It's also easy to use."
"AgilePoint's most valuable feature is process management."
"AgilePoint's automation is excellent in managing different user roles and handling data associated with a particular instance of the workflow."
"The workflow designing and integration are the most valuable features. Also, the UI design was pretty easy."
"Pega BPM's most valuable features are case management, integration, the convenience of using REST APIs, and the ease of changing things at the UI level."
"They're pretty easy to create, and they're pretty easy to deploy."
"The most valuable feature is the situational layer cake."
"The most valuable aspect of the solution is the various workflows."
"The most valuable feature of the product is that it's very customer-centric. It's easy to use for a customer or a user. It's also easy for someone who is developing an application. You can develop different features in just one place. You don't have to go to different places."
"Offers a unique environment where its entire architecture is very unified"
"The solution has very helpful technical support."
 

Cons

"It could be more flexible, but it's already a good solution for the designer."
"Integrations and customizations should be improved in AgilePoint and other low-code solutions."
"They should add more information about functionality."
"Some issues with AgilePoint's design, AI and UX are some of the major problems we deal with when handling our company's business models or processes."
"The solution should be able to support Docker. This would help make scalability easier."
"While the platform is good and it has a lot of options, I would like to see more alternative features in future versions such as connectors to IDM. Currently, they have only ADFS and Okta."
"Integrations and customizations should be improved in AgilePoint and other low-code solutions."
"The product's artificial intelligence capabilities could be improved. More advanced AI features could further optimize process automation and decision-making."
"Pega is claiming they're into low code but as per Gartner Magic Quadrant, Pega is not there now."
"It's called a local platform but on the other hand, it needs a lot of experience. It's not all that easy to click and plug and play. If you really want to use all the features out of this platform, you definitely need a lot of experience and a lot of training to get there."
"The solution's pricing model or licensing model could be a little better."
"The UI part needs improvement."
"The initial setup takes time."
"From a technical point of view, it would be helpful to have some advanced analytics to help with configuration. We have a lot of unwanted features and it would be good to configure it more appropriately so that we are using just exactly what we need."
"To learn Pega, you need to be a partner. If someone just wants to learn Pega for the sake of learning, they won't be able to do so as they don't give access to that."
 

Pricing and Cost Advice

"I believe the pricing has changed recently. We had purchased one license per server, and it was about $2,000. It was a one-time payment. It's possible that they have recently implemented a new cost structure and now have yearly subscriptions."
"Price-wise, AgilePoint is a cheap tool and a standard application for running analytics in an IT environment."
"I think the price is reasonable."
"It is more cost-effective than local tools."
"May be somewhat more expensive than other solutions initially, but should have enhanced return on investment."
"Licensing is expensive. You need to wisely select between per user and per case."
"The price of Pega BPM falls on the higher side of the spectrum if I were to compare it with other solutions in the market."
"I am not aware of the cost. But, considering the licenses, user licenses, and infrastructure, I'd guess around a million USD."
"Its pricing is on the higher side, but they have come up with different plans and different small products that can be used by smaller organizations that don't have that much money to spend. They have different pricing packages depending on the number of users or depending upon the number of cases created in the production or live environment."
"I rate Pega BPM a seven out of ten."
"We mostly have a yearly license."
"Pega is expensive."
report
Use our free recommendation engine to learn which Business Process Management (BPM) solutions are best for your needs.
860,592 professionals have used our research since 2012.
 

Top Industries

By visitors reading reviews
Computer Software Company
22%
Manufacturing Company
10%
Government
7%
University
6%
Financial Services Firm
27%
Computer Software Company
12%
Manufacturing Company
8%
Government
6%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
 

Questions from the Community

What do you like most about AgilePoint?
AgilePoint's most valuable feature is process management.
What is your experience regarding pricing and costs for AgilePoint?
AgilePoint is worth the money, especially for small teams. However, I am not familiar with their enterprise pricing model.
What needs improvement with AgilePoint?
There is room for improvement in integrations and customizations for AgilePoint and other low-code, no-code solutions. Additionally, the marketing of such products should be more honest. They often...
Is Pega BPM easy to work with and can beginners utilize this software?
You do need some preparation to be able to use all functions of Pega BPM. However, all users of this platform are in luck as it comes with good documentation and you can learn pretty much everythin...
Have you encountered any issues while using Pega BPM and were you assisted by the company?
My company has been using this tool for years and the only issue we have had, if you can call it that, was while setting it up. When we were setting it up initially, we had some drawbacks and could...
When you consider the features and benefits of Pega BPM, would you say this product is fairly priced?
Pega BPM can be considered overpriced for some; it all depends on the size of your company and the requirements of your customers. Sure, there are products out there that do the things that Pega B...
 

Comparisons

 

Also Known As

No data available
Pega BPM, Pegasystems, SmartBPM, PegaRULES
 

Overview

 

Sample Customers

Caja Laboral, Elbit Systems, Daisy Brand
The State of Maine, ANZ, Coca-Cola, Department for Environment, Food & Rural Affairs (DEFRA), ME, New South Wales, OptumRx, Texas Department of Transportation, UnitedHealthcare Medicare & Retirement
Find out what your peers are saying about AgilePoint vs. Pega Platform and other solutions. Updated: May 2025.
860,592 professionals have used our research since 2012.