AgilePoint vs Pega Platform comparison

AgilePoint and Pega are both solutions in the Business Process Management (BPM) category. AgilePoint is ranked #18 with an average rating of 9.0, while Pega is ranked #3 with an average rating of 8.3. AgilePoint holds a 1.5% mindshare in BPM, compared to Pega’s 3.4% mindshare. Additionally, 100% of AgilePoint users are willing to recommend the solution, compared to 91% of Pega users who would recommend it.

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Executive SummaryUpdated on Feb 8, 2026

Pega Platform and AgilePoint are competing products in business process management and automation. Pega Platform has an upper hand in advanced features and scalability, while AgilePoint is recognized for cost-effectiveness and ease of implementation.

Features: Pega Platform offers sophisticated automation capabilities, decisioning tools, and AI-driven analytics. AgilePoint provides extensive integration options and flexibility, allowing customizable workflows for varied business processes.

Room for Improvement:Pega Platform requires enhancements in user interface design and reducing deployment complexity. AgilePoint could benefit from improved scalability for larger enterprises, expanding its feature set, and optimizing for more complex processes.

Ease of Deployment and Customer Service: AgilePoint's cloud-centric model emphasizes rapid installation and simplicity, backed by strong customer support. Pega Platform, despite its robust infrastructure, demands more resources due to its complexity, potentially delaying deployment.

Pricing and ROI: AgilePoint appeals with a budget-friendly setup cost and quicker ROI, making it ideal for small to mid-sized enterprises. Pega Platform, while involving higher initial expenses, offers substantial returns for organizations needing extensive automation capabilities.

To learn more, read our detailed AgilePoint vs. Pega Platform Report (Updated: June 2026).

Buyer's Guide

AgilePoint vs. Pega Platform

June 2026

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Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

Automation Anywhere

Mindshare comparison

As of June 2026, in the Business Process Management (BPM) category, the mindshare of Automation Anywhere is 0.8%, up from 0.1% compared to the previous year. The mindshare of AgilePoint is 1.5%, up from 0.4% compared to the previous year. The mindshare of Pega Platform is 3.4%, down from 5.5% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Business Process Management (BPM) Mindshare Distribution
Product	Mindshare (%)
Automation Anywhere	0.8%
Pega Platform	3.4%
AgilePoint	1.5%
Other	94.3%

Business Process Management (BPM)

Featured Reviews

Venkat Sivaprakash

Management Consultant at Accenture

Has significantly improved document-driven workflows and reduced processing time across finance and HR functions

Automation Anywhere has evolved significantly and upgraded itself to provide agentic AI and AI-based automation solutions for document automation. The product has matured considerably over time. We can create workflows that can call an API. We can include prompts in particular workflows for ChatGPT-related functions, connecting to an LLM and RAG to perform tasks. For document automation, modern features are available to train documents, ensuring high accuracy and repeatability over time. The system is very easy to use. I recently completed a course in document automation, typically designed for people involved in coding and technical aspects. Though I understand coding comprehensively, I don't do actual coding. The course was very accessible. Currently, extensive coding isn't necessary due to the hybrid model incorporating GenAI aspects, low-code, no-code capabilities, APIs, and numerous pre-built objects in Automation Anywhere. The features include GenAI-driven prompting methods and workflow creation capabilities. In these workflows, we can create decision boxes and call APIs without coding. We simply pull objects, drop them, connect them, and add minimal coding when needed. The most crucial aspect isn't coding but rather sizing the automation and fleshing out the details. Automation Co-pilot takes notes and performs automated analysis. It can extract details from videos, summarize conversations, and provide detailed information. During calls, it identifies instructions and performs tasks such as preparing reports and reconciliation. Automation Anywhere can also connect with Microsoft Co-pilot. Through Co-pilot, real-time operations can be executed, allowing direct interaction between vendors and automation through this component.

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reviewer2649213

Chief Technology Officer at a tech services company with 1-10 employees

Business processes are automated efficiently with a well-designed interface

There is room for improvement in integrations and customizations for AgilePoint and other low-code, no-code solutions. Additionally, the marketing of such products should be more honest. They often claim to solve all process automation needs, but they only handle problems of certain complexity. AgilePoint cannot handle highly complex processes like ERPs.

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reviewer4848291

Global Head of Digital, Process Automation at a computer software company with 51-200 employees

Pega is a low-code platform that enables organizations to build, automate, and optimize business processes and customer experiences through AI-powered decisioning and workflow automation.

Here are the key areas where Pega Platform could be improved: 1. User Interface (UI) & User Experience (UX) Customization Limitations: The UI layer is tightly coupled with the platform, limiting flexibility for custom front-end development. Constellation Architecture: While it improves consistency, it restricts advanced UI customizations compared to older section-based designs. Learning Curve: Non-technical users find the UI unintuitive despite the low-code promise. 2. Integration & Extensibility Limited Out-of-the-Box Integrations: Users report challenges integrating with non-relational databases and legacy systems. Robotics Integration: Pega RPA (formerly OpenSpan) is not seamlessly integrated with BPM, creating silos in automation. 3. AI & Decisioning AI Capabilities Need Maturity: Users expect more advanced, native AI features without relying on external tools. CDH & Decision Hub: While powerful, these components require deep expertise to configure effectively. 4. Cost & Licensing High Licensing Costs: Pega is often seen as expensive, especially for small and mid-sized enterprises. Lack of Flexible Pricing Models: Calls for subscription-based or usage-based pricing to improve accessibility. 5. Performance & Scalability Scalability Concerns: Some users report performance degradation with large user bases or complex workflows. Upgrade Complexity: Platform upgrades can be time-consuming and disruptive if not planned well. 6. Documentation & Community Support Insufficient Learning Resources: Especially for advanced features, documentation is limited and community support is not as strong as competitors. Talent Availability: Finding skilled Pega professionals remains a challenge in many regions. 7. Low-Code/No-Code Experience Not Fully No-Code: Despite branding, some tasks still require technical intervention, and the drag-and-drop interface can be restrictive 2. Conflict Management: Simultaneous development by multiple users can lead to rule conflicts.

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Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"We saw a 70 percent decrease in manual steps. If something took 10 steps to do, we are doing it in three steps today."

"The recorder capture tools, specifically the AISense Recorder and Universal Recorder, are valuable. We use these tools in almost every automation. These tools are very effective in capturing data from various applications. We can get data from a web page or an application."

"My experience with the deployment of the solution is positive; it's fast, and we have not encountered any problems related to that."

"My experience with Automation Anywhere over three years has shown tremendous growth in operational efficiency and business processes, as it helps to automate repetitive and rule-based tasks such as report generation and data entry quite faster and efficiently, reducing errors by about thirty to forty percent from what I observed a few years back and improving SLA-related compliance."

"Using the Automation Anywhere University, you can go and train yourself to be an expert in the tool."

"The application replaced about three employees for the OFAC verification processes, thus eliminating the need to hire more people for those tasks."

"Business users utilize Bot Insight dashboards to get analysis."

"We used to set up 150 to 250 products in a week; that has come down to a day, and now I initiate the bot, go home, and by the time I am back it is done, so time is something that we are saving, we are becoming more efficient, and our partners are happy."

More Automation Anywhere pros

"AgilePoint's most valuable feature is process management."

"The initial setup of AgilePoint was very easy."

"AgilePoint has improved our organization by making form implementation easier and to plan for future growth."

"AgilePoint's automation is excellent in managing different user roles and handling data associated with a particular instance of the workflow."

"The solution's workflows are its most useful feature."

"Anytime companies need any solution with workflow, they can base it on AgilePoint, because AgilePoint allows companies to design and implement workflows very fast using the system's interface."

"I like the design and the integration capacity, and it's also easy to use."

"The feature that I find most valuable in Pega Platform is the focus on customer experience, which is evident and supports initiatives that improve the user journey."

"Pega BPM has a full suite for any enterprise; it is a process orchestration platform with detailed features for case management and workflows, very strong customer service across multiple channels, and a really powerful UI, providing a single platform for customer service automation for any enterprise."

"The processes are much faster now in Pega BPM, in particular, almost ten times faster."

"The new PEGA underwriting platform replaced the former underwriting system and helped to integrate other legacy systems and functionalities in one application. It also helped to save licence costs for other legacy systems."

"The case management functionality of this solution has been most valuable."

"The tool reduces our costs."

"The most valuable feature is the ease of deployment."

"Pega Platform is so dynamic and can take on any business demand, challenges, and solve issues."

More Pega Platform pros

Cons

"Now, it is a big complex to download the product and install it, then again to install the patches. So, it takes a lot of time to download it."

"IQ Bot does have some limitations."

"More interactions with PDFs would be great for Automation Anywhere."

"Having some more pre-mapping and pre-setup analysis of what you're going to be doing with it would be helpful."

"The process discovery side needs improvement."

"Technical support needs to be worked on as the turnaround time can be around a week, even though we are just using the solution on a pilot basis. We are working in real-time with realistic data. While the process of a logging a ticket is good, the process from logging a ticket to closure needs faster support time."

"The Automation Anywhere community is less active than the UiPath community, which is a downside. When I ask questions in the Automation Anywhere community, responses take a longer time."

"We have a third bot which takes longer being automated than it did with the human process."

More Automation Anywhere cons

"They should add more information about functionality."

"Technical support is very slow to respond and they need to be quicker in getting back to clients when problems arise."

"While the platform is good and it has a lot of options, I would like to see more alternative features in future versions such as connectors to IDM. Currently, they have only ADFS and Okta."

"It could be more flexible, but it's already a good solution for the designer."

"The solution should be able to support Docker. This would help make scalability easier."

"Some issues with AgilePoint's design, AI and UX are some of the major problems we deal with when handling our company's business models or processes."

"Integrations and customizations should be improved in AgilePoint and other low-code solutions."

"This is an expensive solution."

"From a technical point of view, it would be helpful to have some advanced analytics to help with configuration. We have a lot of unwanted features and it would be good to configure it more appropriately so that we are using just exactly what we need."

"Business specific functionality is needed."

"There is room for improvement in the user interface area."

"Lack of stronger cloud support is somewhat inconvenient for users and implementation."

"Customers expect more out-of-the-box solutions."

"PegaRULES should provide a more drag-and-drop interface to make it a low-code, no-code product."

"To learn Pega, you need to be a partner. If someone just wants to learn Pega for the sake of learning, they won't be able to do so as they don't give access to that."

More Pega Platform cons

Pricing and Cost Advice

"Automation Anywhere University is pretty good. They make it available free for everyone."

"The pricing model can be a bit more flexible."

"The pricing is a bit higher."

"On a yearly basis, our licensing costs are about $80,000. There are no additional costs beyond the standard licensing fees."

"While calculating the setup cost you should account for the server, virtual machines, product licenses, maintenance costs, and running costs."

"Automation Anywhere has an advantage in terms of licensing. It is more cost-efficient compared to all other RPA platforms. It is a recommended solution when clients need a cost-efficient automation tool to perform unattended automation."

"I don't know exactly what the pricing schemes are for the product as this type of negotiation is not my responsibility, but I think the basic pricing comes to $15,000."

"We're just starting to renew our license, and we were quoted $115,000 without the IQ Bot. The IQ Bot is another $30,000. This is with very limited pages, as we go through our first projects. The majority of the cost was for ten days of onsite training."

More Automation Anywhere pricing and cost advice

"I think the price is reasonable."

"It is more cost-effective than local tools."

"Price-wise, AgilePoint is a cheap tool and a standard application for running analytics in an IT environment."

"I believe the pricing has changed recently. We had purchased one license per server, and it was about $2,000. It was a one-time payment. It's possible that they have recently implemented a new cost structure and now have yearly subscriptions."

"The solution could be less expensive according to my customers. However, I think the price of the solution is fair."

"The costing model for Pega BPM is different. One is a license that you can pay yearly. Another licensing model for Pega BPM is based on the number of cases you create in production in a year. Costing based on use cases is also available for Pega BPM. I don't have information on its exact pricing or costs, though."

"The licensing model from Pega BPM is too complex and is more expensive than other solutions, such as SAP. The overall price of the solution depends on the use case."

"We do not have to purchase any licenses for the product."

"It's a user-based license where, as you scale the numbers of users, the price increases."

"They're very cagey in giving out prices, and it is very difficult to find out the real price any organization is going to get. It is almost never their list price, if you can find it, and there are a lot of factors that go into the whole pricing."

"In terms of the price, if I were to compare Pega to other tools, it would be more expensive, but it would also provide you with the same features."

"I am not aware of the cost. But, considering the licenses, user licenses, and infrastructure, I'd guess around a million USD."

More Pega Platform pricing and cost advice

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Top Industries

By visitors reading reviews

Financial Services Firm

17%

Manufacturing Company

12%

Construction Company

11%

Computer Software Company

Manufacturing Company

16%

Financial Services Firm

12%

Construction Company

11%

Computer Software Company

11%

Financial Services Firm

23%

Manufacturing Company

Computer Software Company

Construction Company

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

By reviewers
Company Size	Count
Small Business	154
Midsize Enterprise	82
Large Enterprise	536

No data available

By reviewers
Company Size	Count
Small Business	11
Midsize Enterprise	16
Large Enterprise	70

Questions from the Community

How good is Automation Anywhere for RPA processes?

It depends on your use case. Is it simply to automate a couple of processes? Is it to augment a human team? AA is ver...

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How good is Automation Anywhere for RPA processes?

From my experience using AA tool, it depends on the applications that you want to automate, because there some applic...

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How good is Automation Anywhere for RPA processes?

It is a highly preferred RPA tool. You can check my Automation Anywhere Review to know more.

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What is your experience regarding pricing and costs for AgilePoint?

AgilePoint is worth the money, especially for small teams. However, I am not familiar with their enterprise pricing m...

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What needs improvement with AgilePoint?

There is room for improvement in integrations and customizations for AgilePoint and other low-code, no-code solutions...

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What is your primary use case for AgilePoint?

I use AgilePoint for business process automation. Traditionally, approvals and file movements within an organization ...

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Is Pega BPM easy to work with and can beginners utilize this software?

You do need some preparation to be able to use all functions of Pega BPM. However, all users of this platform are in ...

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Have you encountered any issues while using Pega BPM and were you assisted by the company?

My company has been using this tool for years and the only issue we have had, if you can call it that, was while sett...

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When you consider the features and benefits of Pega BPM, would you say this product is fairly priced?

Pega BPM can be considered overpriced for some; it all depends on the size of your company and the requirements of y...

See all answers

Comparisons

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Compared 13% of the time

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Compared 28% of the time

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Compared 5% of the time

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Compared 4% of the time

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Compared 2% of the time

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Compared 7% of the time

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Product Reports

Buyer's Guide

Automation Anywhere

June 2026

Download Automation Anywhere product report

Buyer's Guide

Business Process Management (BPM)

June 2026

Download AgilePoint product report

Buyer's Guide

Pega Platform

June 2026

Download Pega Platform product report

Also Known As

Automation Anywhere, Testing Anywhere, Automation Anywhere Enterprise, Agentic Process Automation System (Now Certified for WorkSpaces)

No data available

Pega BPM, Pegasystems, SmartBPM, PegaRULES

Interactive Demo

Automation Anywhere

Demo not available

AgilePoint

Demo not available

Pega

Overview

Automation Anywhere offers ease of use, robust system connectivity, and GenAI-driven document automation through a cloud-native platform, significantly enhancing productivity across multiple industries with advanced AI features.

Delivering a comprehensive suite of tools designed for easy integration and rapid deployment, Automation Anywhere drives efficiency by reducing costs and automating repetitive tasks. Its cloud-native platform supports broad industry adoption, including advanced AI features like process automation and Co-Pilot, streamlining complex workflows with minimal technical skills required. Users benefit from robust integration capabilities, which facilitate seamless interaction with multiple systems. However, there is room for improvement in areas such as user-friendliness for beginners, stability, flexible licensing, and enhanced OCR functionality. Organizations in sectors such as banking, finance, manufacturing, and healthcare gain from the improved operational efficiency and ROI Automation Anywhere offers.

What are the important features of Automation Anywhere?

Ease of Use: Simplifies automation tasks with a user-centric interface.
Robust Connectivity: Provides seamless integration with multiple systems.
GenAI-Driven Document Automation: Leverages AI to automate document management.
Process Automation & Co-Pilot: Enhances workflow automation with advanced AI.
Cloud-Native Platform: Enables rapid deployment and integration.

What benefits should be evaluated in reviews?

Time Savings: Automation drastically reduces manual processing time.
Cost Efficiency: Decreases overall operational costs by automating tasks.
Productivity Enhancement: Streamlines workflows with AI-driven tools.
Improved Integration: Enhances ability to work with multiple systems.
Scalability: Supports growth with a flexible cloud-native architecture.

In the insurance industry, Automation Anywhere is utilized for automating processes such as enrollment management and compliance checks. Its applications extend to supply chain management, financial transactions, and business performance monitoring across sectors like banking, finance, manufacturing, and healthcare, helping organizations to automate routine tasks, improve efficiency, and reduce costs.

Automation Anywhere

AgilePoint offers rapid app development through automation and digitization with a low-code, no-code approach, integrating seamlessly into business processes.

AgilePoint efficiently automates business workflows, transforming traditional document-based processes into digital applications. With integrations like Dynamics 365 and SharePoint, users automate approvals and workflows involving multiple stakeholders. AgilePoint's intuitive design enables the rapid crafting of workflows, allowing teams to develop forms, reports, and custom portals suitable for complex environments. Its strengths lie in process management, application integration, and ease of use, enabling efficient data management and access through anonymous forms.

What are AgilePoint's key features?

Automation: Simplifies business processes, reducing manual intervention.
Low-Code Development: Allows rapid application design without extensive coding.
Integration: Seamlessly connects with applications like Microsoft and UiPath.
Workflow Management: Streamlines approvals and stakeholder communication.
User-Friendly Interface: Facilitates easy navigation and task execution.

What benefits should users find in reviews?

Efficiency: Quickly transforms workflows into digital applications.
Flexibility: Supports multiple roles, enhancing collaboration.
Scalability: Potentially benefits from Docker compatibility for growth.
Technical Support: Demand for faster response and enhanced AI support.
Knowledge Base: Aids in advanced training and user experience improvement.

In industries like corporate enterprises, AgilePoint is leveraged to automate workflows, creating form-based applications that streamline tasks such as idea submission and file management. Its robust functionality meets complex process needs, ensuring efficient data handling across departments.

AgilePoint

Pega Platform provides flexible business process management with a focus on rapid application development and automation through a low-code approach, enhancing efficiency across sectors.

Pega Platform is renowned for its ability to streamline operations with robust automation features, including robotic process automation and decision-making capabilities. Its intuitive interface and workflow management contribute to a reputation for enhancing business processes. Although users face challenges with integration limitations and high licensing costs, they benefit from rapid deployment and efficient process adaptations. The unified architecture reduces complexity, while case management and integration services support digital transformations in sectors such as banking, insurance, and healthcare.

What are the key features of Pega Platform?

Low-Code Development: Facilitates rapid application development with minimal coding.
Case Management: Efficiently manages complex workflows and cases.
Integration Services: Offers seamless connectivity with diverse systems.
Robotic Process Automation: Automates repetitive tasks for increased productivity.
Decision-Making Capabilities: Enhances process accuracy with advanced decision tools.
Intuitive Interface: Simplifies user interaction and workflow management.

What benefits and ROI should users expect?

Enhanced Efficiency: Streamlines operations, reducing time and resource usage.
Quick Deployment: Facilitates rapid implementation and adaptability.
Improved Customer Experience: Integrates seamlessly with customer service solutions.
Increased Flexibility: Adapts to changing business requirements effectively.

In industries like insurance, banking, healthcare, and government, Pega Platform is implemented to automate diverse workflows, supporting initiatives from claims processing to customer onboarding. Enterprises use Pega for case management and digital transformations, valuing its out-of-the-box integrations and real-time reporting capabilities to boost operational automation and enhance customer experiences.

Pega

Sample Customers

Google, Linkedin, Cisco, Juniper Networks, DellEMC, Comcast, Mastercard, Quest Diagnostics

Caja Laboral, Elbit Systems, Daisy Brand

The State of Maine, ANZ, Coca-Cola, Department for Environment, Food & Rural Affairs (DEFRA), ME, New South Wales, OptumRx, Texas Department of Transportation, UnitedHealthcare Medicare & Retirement

Buyer's Guide

AgilePoint vs. Pega Platform

June 2026

Free Report: AgilePoint vs. Pega Platform

Find out what your peers are saying about AgilePoint vs. Pega Platform and other solutions. Updated: June 2026.

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See our list of best Business Process Management (BPM) vendors, best Rapid Application Development Software vendors, and best Low-Code Development Platforms vendors.

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