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Akamai App and API Protector vs NetScaler comparison

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Comparison Buyer's Guide

Executive SummaryUpdated on Jan 1, 2025

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Cloudflare
Sponsored
Average Rating
8.6
Reviews Sentiment
7.1
Number of Reviews
76
Ranking in other categories
CDN (1st), Distributed Denial-of-Service (DDoS) Protection (1st), Managed DNS (1st), Cloud Security Posture Management (CSPM) (13th)
Akamai App and API Protector
Average Rating
8.4
Reviews Sentiment
7.1
Number of Reviews
28
Ranking in other categories
Web Application Firewall (WAF) (9th), Distributed Denial-of-Service (DDoS) Protection (4th), Cloud and Data Center Security (10th)
NetScaler
Average Rating
8.4
Reviews Sentiment
7.0
Number of Reviews
107
Ranking in other categories
Application Delivery Controllers (ADC) (1st), Network Management Applications (6th), Web Application Firewall (WAF) (14th)
 

Featured Reviews

Carlos Alam Hernandez Baruch - PeerSpot reviewer
Fast and secure deployments simplify operations for government and fintech clients
It is a fast and secure DNS. It is very easy to deploy, and my customers are happy with this tool. Additionally, the CDN performance in Mexico is excellent, providing fast service and tools. It offers reliability during high-traffic periods, ensuring no impact on the environment. It helps my clients avoid using on-premise boxes, simplifying operations as they only use the prices on Cloudflare.
Bharat Chandra - PeerSpot reviewer
Exceptional support, protects our sites, and provides visibility into traffic
We did a PoC of Akamai and Cloudflare. One area where Akamai can improve is the captcha part. Cloudflare provides a captcha if there are a certain number of threats. For example, I can assign that if there are 10 requests within a second from a single IP, it should send a captcha to the user. The user should fill in the captcha, and only after that, the user should be able to access our website. This captcha feature should be built into Bot Manager. I love this captcha feature of Cloudflare. Other things are good in Akamai. That is why we are using Akamai. Only the captcha part should be implemented.
DEMİRHAN ÇAVUŞOĞLU - PeerSpot reviewer
A tool for centralized management including inventory and sales tracking
Citrix ADM has the ability to implement policies to tighten security. For instance, you can restrict access to your network from outsiders or lack necessary security measures such as antivirus programs. Additionally, there's the Delivery Controller, which allows for comprehensive monitoring and management tasks such as remote restarts, maintenance, and registration. Another essential component is the Director, which provides detailed insights into sessions, including identifying session failures, connection issues, user lockouts, etc. It presents a list of problems to address, enabling you to click on them and resolve them efficiently.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The most valuable feature is the web application firewall."
"The overall experience with Cloudflare is positive, with a rating of eight out of ten."
"It is a fast and secure DNS."
"The solution is very good at mitigating threats."
"The most valuable feature of Cloudflare is that it has a free version. They give us the free version with the anti-DDoS features and also the load balancing solution."
"The solution is stable, and the DNS servers are simple to use."
"The attacker won't have details since my public IP is anonymous. It offers us good privacy."
"Easier http to https redirect using page rules"
"The product is user-friendly."
"Akamai Web Application Protector is a good solution that provides basic web application protection."
"Features like scalability and uptime are most effective."
"It is scalable for DDoS."
"Everything will be handled by Akamai's system before it reaches our infrastructure."
"Traffic filtering and WAF are valuable."
"It gives us a report of traffic. It gives us a report of the day-to-day URL traffic, and it also gives an individual report. If we reach out to Akamai, they give us the IPs as well."
"I like that the charges are all based on usage and labor costs. For the time that we spend onboarding almost 252020 FQDN, Akamai charges us only for the traffic usage, but it's only charging us for the labor costs for onboarding."
"For NetScaler, our major use cases are database load balancing, PowerVPN VPN access gateway, WAF (Web Application Firewall), and content switching."
"It's very easy to configure."
"It allows students to access required software for their studies."
"I like the ease of use. It's easy to manage. I also like it's ease of use with virtualization technologies with applications."
"We use the solution's IP Reputation and bot protection features."
"The load balancing feature and the fact that you can do context switching in the WAF are the most valuable. We majorly use it for load balancing, but we also use it for context switching in the WAF. It is also robust and very easy to work with and manage."
"The GSLB feature allows us to move services between data centers. We can do this in either a planned or unplanned manner. We have experienced service provider outages at our primary data center and GSLB will kick in to automatically modify DNS records to point to a secondary data center (active/passive). We also make use of GeoIP information to point clients to the closest data center for accessing applications."
"We like the periodic upgrades and backups, also made via ADMs, and it makes our environment much more robust and reliable."
 

Cons

"Even if I wanted to, I wouldn't be able to buy Cloudflare in my country."
"The product needs to improve its automation."
"Sometimes their more advanced caching tools can cause higher first-byte times and problems with JavaScript."
"There might be helpful if there was some web application firewall feature."
"The tool needs to improve caching of servers. The product needs to include PFX certificate as well."
"Cloudflare does not have an on-premise solution. If they had different approaches they could be better suited to accommodate more customers, such as on-premise and hybrid deployments. For example, hybrid deployments would be useful where you could move the traffic from the enterprise to the cloud."
"There could be more courses with engineers. I like e-learning, however, having a specialist in a classroom is more comfortable for me."
"Cloudflare's free plan is limited to 5,000 records for their free plan. They should increase that. For example, if I create a domain called abc.com and a subdomain called a.abc.com, my record count will be two. I can make a maximum of 5,000 subdomains. However, if we use our own DNS hosted on another provider, there is no limit. Their free plan also lacks name server customization."
"It's fine for a simple tool, but as I recall, if you encounter a lot of bots, scrapers, and other things, you'll need this tool bot and this other thing they offer called Bot Manager."
"We are experimenting with EdgeWorkers to write our own code at the Edge level. It could grow to be much better."
"Akamai needs to focus on quickly responding to risks, even those that may potentially be of zero threat..Maybe some of the documentation is a little confusing. They have a lot of different places where you can go to get information, and some of the information is quite out of date."
"Could integrate more features for each security."
"Akamai App and API Protector is very new to me, so I do not have any insights on improvement areas for the product. However, when we ask for some help, it can take some time. We understand that the job is done by professionals, but if that time can be reduced, it would be great."
"One area where Akamai can improve is the captcha part. Cloudflare provides a captcha if there are a certain number of threats. For example, I can assign that if there are 10 requests within a second from a single IP, it should send a captcha to the user. The user should fill in the captcha, and only after that, the user should be able to access our website. This captcha feature should be built into Bot Manager. I love this captcha feature of Cloudflare."
"It could have better analytics and reporting visibility in the OEM console."
"The WAF features definitely have a lot of room for improvement. A lot of the WAF is really basic. For some products or some of our solutions, we need to run a second layer of more advanced WAF. If it had better layer seven protection then we would not need a second WAF."
"Technical support could be improved."
"We had some bugs in the previous firmware. These were not big issues, but more testing on the firmware would be key to happier customers."
"The technical support could be improved. They do not respond or assist customers in a timely manner."
"Integration with other third party providers and third party applications could be better because it can be a bit complex at present."
"Quality assurance could improve by ironing out security vulnerabilities before releasing upgrades."
"Finding relevant documentation for learning NetScaler can be challenging, especially for beginners who prefer a web interface over command-line interfaces."
"The SLB could be better, and they should improve it."
"Citrix NetScaler has been recently acquired by another company and the support has been negatively impacted, the solution is at its end of life. The support for the solution could improve. The sales team needs to be improved."
 

Pricing and Cost Advice

"In terms of licensing costs, we don't pay for licensing for Cloudflare. We only establish communication, then for peering, Cloudflare takes care of the cross-connection in different data centers."
"We are using the free tier of the solution."
"That is one of the great features. I was able to access the majority of the features and services for free."
"I believe their performance has improved, but I'd like to refrain from discussing the pricing aspect related to the cloud. The pricing, in my opinion, could be simplified, and I think they should consider reevaluating the pricing for support, as it can be quite high. At times, this cost can make it challenging to choose CARFAGuard or opt for the support."
"We are using the free version."
"The tool is a premium product, so it is very expensive."
"We don't have any issues with the price."
"It's a premium model. You can start at zero and work your way up to the enterprise model, which has a very high pricing level."
"Based on the billing discussions in the DevOps team, Akamai's cost does not seem to be a major thing. However, LOE is an issue. When it comes to support, we know that even all the competitors do this. For a 30-minute issue, they give us a LOE of one or two hours. That is a basic practice, but that is something we worry about."
"The solution is not expensive."
"Cost depends on the volume of traffic."
"There is no license at all for Akamai. They are going to charge us only for the usage."
"Akamai Web Application Protector is an expensive product."
"Its price is slightly high. Every company has a justification for the high price. Overall, it feels worth the money based on how the service has been structured, but we do negotiate it."
"The product’s price is high."
"If you want quality, you have to pay the price. Its price is fair. Their account managers are also very helpful. They help you a lot with pricing even though they are working with Akamai."
"Costly product and complicated licensing."
"The license for Citrix NetScaler is on an annual basis and it is reasonably priced."
"I give the price of the solution a seven out of ten."
"The firewall license is included by default, with no additional costs."
"I rate the pricing an eight out of ten since it is expensive."
"It is an enterprise solution. Thus, its costs are reasonable."
"When compared to other solutions, the cost is high."
"Citrix NetScaler's pricing is slightly above average but not overly expensive. I would consider F5 BIG IP to be the most expensive, Citrix NetScaler to be the second most expensive, and then Kemp Load Balancer to be the third."
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Top Industries

By visitors reading reviews
Computer Software Company
15%
Comms Service Provider
11%
Financial Services Firm
9%
Manufacturing Company
7%
Financial Services Firm
20%
Computer Software Company
11%
Manufacturing Company
8%
Performing Arts
5%
Computer Software Company
15%
Financial Services Firm
10%
Government
9%
Manufacturing Company
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

Which is the best DDoS protection solution for a big ISP for monitoring and mitigating?
Cloudflare. We are moving from Akamai prolexic to Cloudflare. Cloudflare anycast network outperforms Akamai static GR...
Which would you choose - Cloudflare DNS or Quad9?
Cloudflare DNS is a very fast, very reliable public DNS resolver. It is an enterprise-grade authoritative DNS service...
What do you like most about Cloudflare?
Cloudflare offers CDN and DDoS protection. We have the front end, API, and database in how you structure applications.
What is your experience regarding pricing and costs for Akamai Web Application Protector?
The price is higher than others. It could be about 80% to 70% more expensive than other tools. So, it’s not just a sl...
What needs improvement with Akamai Web Application Protector?
It could have better analytics and reporting visibility in the OEM console.
What do you like most about Citrix ADC?
The most valuable feature for us is the application firewalling in Citrix NetScaler, ensuring only valid traffic ente...
What is your experience regarding pricing and costs for Citrix ADC?
After deployment, Citrix Netscaler shifted to a subscription-based license scheme for support, which is slightly more...
What needs improvement with Citrix ADC?
Citrix NetScaler is a robust product, but mastering it requires significant learning and training due to its complexi...
 

Also Known As

Cloudflare DNS
Akamai Web Application Protector, Akamai Kona Site Defender, Akamai Kona DDoS Defender
Citrix ADC, Citrix NetScaler VPX, NetScaler Console, NetScaler Web Application Firewall
 

Overview

 

Sample Customers

Trusted by over 9,000,000 Internet Applications and APIs, including Nasdaq, Zendesk, Crunchbase, Steve Madden, OkCupid, Cisco, Quizlet, Discord and more.
Douglas Omaha Technology Commission, ZALORA, PrintPlanet
ABB Schweiz, Aer Lingus, AIDS Healthcare Foundation, Amnet Technology Solutions, Aramex International, Ascenty, Atos, Autodesk
Find out what your peers are saying about Akamai App and API Protector vs. NetScaler and other solutions. Updated: July 2025.
865,295 professionals have used our research since 2012.