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Alfresco vs DocuShare comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Nov 4, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Alfresco
Ranking in Enterprise Content Management
7th
Average Rating
7.6
Reviews Sentiment
6.8
Number of Reviews
18
Ranking in other categories
Document Management Software (1st)
DocuShare
Ranking in Enterprise Content Management
22nd
Average Rating
7.6
Reviews Sentiment
7.3
Number of Reviews
4
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of June 2026, in the Enterprise Content Management category, the mindshare of Alfresco is 6.7%, down from 7.9% compared to the previous year. The mindshare of DocuShare is 1.1%, up from 0.5% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Enterprise Content Management Mindshare Distribution
ProductMindshare (%)
Alfresco6.7%
DocuShare1.1%
Other92.2%
Enterprise Content Management
 

Featured Reviews

Jaspreet k - PeerSpot reviewer
Head of development at Flash
Streamlined compliance workflows have reduced manual document handling and improved governance
Alfresco offers many features that I value highly. The first is the open architecture that provides extensive REST API and support of open standards such as CMIS, allowing our development team to easily extend their capabilities. The second valuable feature is the activity workflow engine, a powerful BPMN compliant workflow engine that automates complex and multi-step processes natively alongside the content. Another favorite feature is smart document processing. Due to its built-in AI capabilities, Alfresco can automatically classify documents based on our business requirements and tagging. This directly helps us find those documents by tagging them and locating them more easily. The smart document processing in Alfresco has helped us extract information via OCR and identify entities without requiring manual data entry, as it works on a metadata approach that is directly searched via OCR. The text is assigned as a token in the backend, and using the AI capabilities, Alfresco can automatically classify and read via OCR. Alfresco also provides automated lifecycle management that helps us enforce legal holds, retention schedules, and secure disposition of records, keeping the files secure and ensuring that our organization remains compliant with legal requirements.
RW
Software Analyst at Altron
The new releases incorporate significant advancements in artificial intelligence, machine learning, and language processing capabilities
Version control interface is very good. The new releases of DocuShare incorporate significant advancements in artificial intelligence, machine learning, and language processing capabilities. For instance, when you upload a document into DocuShare, you no longer need to set up templates to identify and extract important fields. The system automatically reads the document and identifies key information. For example, in a contract document between two entities, it can recognize the contract start date, end date, reference number, and other relevant details without manual intervention. This automated process streamlines document management. You should know your requirements and understand your environment, as well as the goals you want to achieve. Try out the demo first to see if it fits your needs and objectives before making a decision. Overall, I rate the solution a seven out of ten.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The initial setup was straightforward, because Alfresco also provides a stack installer that includes the required supporting software."
"Alfresco positively impacted my organization by enabling the ability to store hundreds of thousands of documents, helping my team save time and reduce errors, enabling users to find exactly what documents they were looking for in a timely fashion, as well as to export to patients and healthcare members what they needed to do for Medicaid, Medicare, or any other secondary insurance, including the documents they needed to fill out as well as prescriptions."
"The ROI from Alfresco is highly profitable for the company, helping us accelerate operational excellence and decrease compliance risk while increasing compliance mitigation, saving at least seventy to eighty percent in time and forty to forty-five percent in manual labor, cutting processing time by ninety percent, reducing physical storage costs by eighty percent, and protecting us from massive financial penalties associated with compliance failures totaling approximately two million dollars."
"I like the ease of use, sections, and calendar."
"Alfresco's technical support is very fast and professional."
"Document repository."
"The digitalization of workflow, forms, operations, and business processes is also significant."
"The features which are most valuable to us are rapid deployment, ease of installation, ease of use, and Linux platform support."
"The software development kit can be customized."
"Most of our customers experienced a stellar improvement in productivity, as documents are now centralized and user access levels are deployed to prevent users from opening and downloading confidential information."
"For one implementation, the full-text indexing of PDF documents and associated search were the most valuable features."
"Features such as the search engine, workflows and customization are valuable to us."
 

Cons

"Technical Support: Average, this might be because I am quite experienced and the questions I have might be difficult to find an answer to quickly as I have probably already exhausted most solution possibilities before I contact support."
"There is need to improve features such as the record management and case management in the product."
"I would like them to consider document capture functionality."
"I would like them to consider document capture functionality. Currently, for document capture functionality (ocr, read document metadata automatically, automatic document classification), Alfresco needs to be integrated with document capture such as: Kofax, Ephesoft, etc., while other Alfresco competitors already make document capture functionality as their default functionality."
"The setup process for Alfresco was complex."
"The configuration of Alfresco is a big challenge."
"We did encounter some stability issues when there were many simultaneous requests on the server."
"We would like to see improvement in the numbers of documents that can be managed by the repository."
"Technical Support is nonexistent if your licenses have gone beyond the one-year support program."
"Reports and integration with third-party applications can be improved."
"The user interface could be improved."
 

Pricing and Cost Advice

"The license for Alfresco is expensive - not the maximum, but close. There are also extra costs once you start building integrations, as implementation seems to be very costly."
"There are costs for any upgrade or additional functions."
"It is cheaper compared to head-to-head competitors."
"If you buy Alfresco through a partner, there is usually a OEM licensing option."
Information not available
report
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900,644 professionals have used our research since 2012.
 

Top Industries

By visitors reading reviews
Financial Services Firm
15%
Computer Software Company
9%
Comms Service Provider
9%
Government
9%
No data available
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business18
Midsize Enterprise2
Large Enterprise11
No data available
 

Questions from the Community

What is your experience regarding pricing and costs for Alfresco?
My experience with the price, implementation cost, and platform licenses has been that it has been a fair price, the implementation cost stayed within budget, and I consider the platform licenses t...
What needs improvement with Alfresco?
For the moment, I have not had any complaints about how Alfresco could be improved that I could escalate.I could say that it is not a plug-and-play platform. It has a considerable implementation cu...
What is your primary use case for Alfresco?
My main use case for Alfresco is to centralize client records, loan documentation, digital contracts, onboarding processes, internal approval workflows, and evidence for audits.Alfresco works excel...
What needs improvement with DocuShare?
The user interface could be improved.
What is your primary use case for DocuShare?
We use the solution for electronic document filing.
What advice do you have for others considering DocuShare?
Version control interface is very good. The new releases of DocuShare incorporate significant advancements in artificial intelligence, machine learning, and language processing capabilities. For in...
 

Comparisons

 

Overview

 

Sample Customers

Over 1,300 companies from 180 different countries. Including EuroStar, Saks Fifth Avenue, NASA Langley Research Center, and KLM.
Lincoln Public Schools, West Orange School District, Tulane University, Niagara Catholic School District, Arig, Co-operative Financial Services, Mizuho Capital Markets Corporation, Volksbank Romania and Iron Mountain, Hammersmith Hospital, Holman Insurance Brokers Ltd., Kaiser Permanente, Convergys Inc., Honeywell, Universal Pictures, McGraw Hill Construction Information Group
Find out what your peers are saying about Alfresco vs. DocuShare and other solutions. Updated: June 2026.
900,644 professionals have used our research since 2012.