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Alfresco vs Newgen OmniDocs comparison

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Comparison Buyer's Guide

Executive SummaryUpdated on Nov 4, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Alfresco
Ranking in Enterprise Content Management
4th
Average Rating
7.6
Reviews Sentiment
6.1
Number of Reviews
20
Ranking in other categories
Document Management Software (1st)
Newgen OmniDocs
Ranking in Enterprise Content Management
12th
Average Rating
8.6
Reviews Sentiment
8.2
Number of Reviews
3
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of September 2026, in the Enterprise Content Management category, the mindshare of Alfresco is 5.9%, down from 8.9% compared to the previous year. The mindshare of Newgen OmniDocs is 2.4%, down from 2.5% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Enterprise Content Management Mindshare Distribution
ProductMindshare (%)
Alfresco5.9%
Newgen OmniDocs2.4%
Other91.7%
Enterprise Content Management
 

Featured Reviews

Jaspreet k - PeerSpot reviewer
Head Of The Operations at Flash AI
Streamlined compliance workflows have reduced manual document handling and improved governance
Alfresco offers many features that I value highly. The first is the open architecture that provides extensive REST API and support of open standards such as CMIS, allowing our development team to easily extend their capabilities. The second valuable feature is the activity workflow engine, a powerful BPMN compliant workflow engine that automates complex and multi-step processes natively alongside the content. Another favorite feature is smart document processing. Due to its built-in AI capabilities, Alfresco can automatically classify documents based on our business requirements and tagging. This directly helps us find those documents by tagging them and locating them more easily. The smart document processing in Alfresco has helped us extract information via OCR and identify entities without requiring manual data entry, as it works on a metadata approach that is directly searched via OCR. The text is assigned as a token in the backend, and using the AI capabilities, Alfresco can automatically classify and read via OCR. Alfresco also provides automated lifecycle management that helps us enforce legal holds, retention schedules, and secure disposition of records, keeping the files secure and ensuring that our organization remains compliant with legal requirements.
GP
Strategic Relations at Eugen Software
Innovative compression, document management efficiency, and optimizes storage
I work for Newgen Software, and they provide enterprise low-code platforms. It is leading across all verticals, particularly in India, where most banks use this product Newgen's compression technologies for content and document management compress documents to a very small size, which helps plan…

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The ROI from Alfresco is highly profitable for the company, helping us accelerate operational excellence and decrease compliance risk while increasing compliance mitigation, saving at least seventy to eighty percent in time and forty to forty-five percent in manual labor, cutting processing time by ninety percent, reducing physical storage costs by eighty percent, and protecting us from massive financial penalties associated with compliance failures totaling approximately two million dollars."
"The most valuable features of Alfresco include its integration with the scanning solution, the ability to search, and the capability to store and index to capture metadata."
"The features which are most valuable to us are rapid deployment, ease of installation, ease of use, and Linux platform support."
"Alfresco is a very good product that has very good inbuilt features, and at the same time, it is customizable and we can customize this product the way we want."
"One of Alfresco's strengths is the data modeling, as document domain experts can model type and hierarchical associations and metadata constraints in a declarative way, and a graphical user interface model manager now allows users that don't know XML formalisms to build models."
"Alfresco has impacted my organization and my customers' organizations positively by enabling them to have a very flexible solution that could meet their requirements."
"If you are looking for a product which has all the common functionalities such as document and media management, record management, workflows, document indexing and searching, then in that case, Alfresco is the platform that you need."
"Alfresco allows broad searches with many index fields that you can search on, although the created fields and their values may not be intuitive."
"Our accounts department's invoicing process has been optimized and this has helped us in saving a lot of time."
"The tool's security has improved our management process. Its integration is good. It offers ready APIs that you can customize without developing the code. You don't have to go to the code level to implement the integration parameter."
"The document management system (DMS) has a fast retrieval time regardless of the stored volume."
 

Cons

"Metadata, auto class, disposition log, and legal hold."
"If you don't have proper governance, things can go wrong. You have to make rules, such as one folder should not have more than 5,000 subfolders or children."
"Alfresco could improve workflow digitalization and enhance artificial intelligence capabilities."
"The areas where Alfresco can be improved include perhaps the interface, which is not very modern, as you can find other solutions with a more attractive design."
"I choose eight out of ten because I have dealt with the system being down at times and not having access, which keeps it from being a perfect score."
"There is need to improve features such as the record management and case management in the product."
"Some of the user interface could be more intuitive, such as the new record category, where the expression is a term and not really a dynamically evaluated expression as it might imply."
"Technical Support: Average, this might be because I am quite experienced and the questions I have might be difficult to find an answer to quickly as I have probably already exhausted most solution possibilities before I contact support."
"The Arabic language text search ability needs to be improved."
"Newgen could open up more to the education segment by making resources easily available to customers, similar to IBM and SAP certifications."
"We need to work on establishing a stable licensing model. When licensing terms change frequently, customers find it difficult to budget effectively."
 

Pricing and Cost Advice

"It is cheaper compared to head-to-head competitors."
"The license for Alfresco is expensive - not the maximum, but close. There are also extra costs once you start building integrations, as implementation seems to be very costly."
"There are costs for any upgrade or additional functions."
"If you buy Alfresco through a partner, there is usually a OEM licensing option."
"I rate the tool's pricing a seven out of ten."
report
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913,924 professionals have used our research since 2012.
 

Top Industries

By visitors reading reviews
Financial Services Firm
12%
Comms Service Provider
11%
Computer Software Company
8%
Government
8%
Comms Service Provider
39%
Financial Services Firm
11%
Educational Organization
8%
Import And Exporter
5%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business17
Midsize Enterprise2
Large Enterprise14
No data available
 

Questions from the Community

What is your experience regarding pricing and costs for Alfresco?
Pricing, setup costs, and licensing are interesting aspects of Alfresco for our organization. We do not rely solely on licensing as it is based on a billing model rather than just licensing. Since ...
What needs improvement with Alfresco?
Alfresco could be improved in terms of maintenance and could have a simpler architecture regarding search functionality. If I change the metadata, I have to perform re-indexing of all the content f...
What is your primary use case for Alfresco?
My main use case for Alfresco is as a content management system at an enterprise level. A specific example of how I use Alfresco as an enterprise level content management system is for sharing docu...
What is your experience regarding pricing and costs for Newgen OmniDocs?
This technology helps reduce the cost of physical document management by storing digital copies, which is also accepted by the government. This compliance with government requirements helps in furt...
What needs improvement with Newgen OmniDocs?
Newgen could open up more to the education segment by making resources easily available to customers, similar to IBM and SAP certifications. This would facilitate the tool's ease of use and reduce ...
What is your primary use case for Newgen OmniDocs?
I work for Newgen Software, and they provide enterprise low-code platforms. It is leading across all verticals, particularly in India, where most banks use this product.
 

Also Known As

No data available
OmniDocs
 

Overview

 

Sample Customers

Over 1,300 companies from 180 different countries. Including EuroStar, Saks Fifth Avenue, NASA Langley Research Center, and KLM.
Coca Cola
Find out what your peers are saying about Alfresco vs. Newgen OmniDocs and other solutions. Updated: September 2026.
913,924 professionals have used our research since 2012.