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Alfresco vs Newgen OmniDocs comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Nov 4, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Alfresco
Ranking in Enterprise Content Management
7th
Average Rating
7.8
Reviews Sentiment
6.9
Number of Reviews
17
Ranking in other categories
Document Management Software (1st)
Newgen OmniDocs
Ranking in Enterprise Content Management
10th
Average Rating
8.6
Reviews Sentiment
8.2
Number of Reviews
3
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of March 2026, in the Enterprise Content Management category, the mindshare of Alfresco is 7.6%, down from 7.9% compared to the previous year. The mindshare of Newgen OmniDocs is 2.4%, down from 2.8% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Enterprise Content Management Mindshare Distribution
ProductMindshare (%)
Alfresco7.6%
Newgen OmniDocs2.4%
Other90.0%
Enterprise Content Management
 

Featured Reviews

Peter Liam - PeerSpot reviewer
Human Resources Specialist at Unilever Inc.
Unified document workflows have boosted customization, search efficiency, and collaboration
In my experience, some of the best features that Alfresco offers include document management, intelligent process management, and information governance. Out of those features, I find myself relying on document management the most because it helps users to quickly find and access information from anywhere on any device using web-based viewing tools. I presume all the features are very unique, robust, and helpful. Intelligent process management, integrated process, and content service capabilities help to streamline content-centric processes and enable faster, more informed decision-making. Alfresco is very scalable. Alfresco delivers a scalable way to automatically enrich content and metadata and provides key insights by automatically extracting valuable information. I love the full-text search engine, the ability to automate record lifecycle to save time and cost, and storing documentation. Creating rules for documents and folders adds to the overall usability of the features. Alfresco has positively impacted my organization by allowing us to save money by only needing to use one platform to serve our customers, which is Alfresco. The community version is free to use. We charge our customers for customization, so this greatly boosted our sales. Sales engagement and sales were boosted by at least thirty to forty-five percent.
GP
Strategic Relations at Eugen Software
Innovative compression, document management efficiency, and optimizes storage
I work for Newgen Software, and they provide enterprise low-code platforms. It is leading across all verticals, particularly in India, where most banks use this product Newgen's compression technologies for content and document management compress documents to a very small size, which helps plan…

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"Alfresco is a very good product that has very good inbuilt features, and at the same time, it is customizable and we can customize this product the way we want."
"Alfresco has positively impacted my organization by improving information flow to the shop floor, enabling electronic filing of our parts and drawings, and increasing employee efficiency."
"One of Alfresco's strengths is the data modeling, as document domain experts can model type and hierarchical associations and metadata constraints in a declarative way, and a graphical user interface model manager now allows users that don't know XML formalisms to build models."
"You can meet your users' expected features without having Alfresco's involvement."
"Alfresco's technical support is very fast and professional."
"Alfresco is the most widely used open source ECM in the world and it has characteristics that I really like such as a Java based platform, lots of integration points, many protocols for accessing it, advanced workflow support, scripting, easily customizable user interface, a concept of a group/team based working area called site."
"The most valuable feature is the flexibility of the searching elements of the metadata."
"Alfresco has positively impacted my organization as it is open-source with a vibrant community and is very cost-effective compared to other alternatives."
"Our accounts department's invoicing process has been optimized and this has helped us in saving a lot of time."
"The document management system (DMS) has a fast retrieval time regardless of the stored volume."
"The tool's security has improved our management process. Its integration is good. It offers ready APIs that you can customize without developing the code. You don't have to go to the code level to implement the integration parameter."
 

Cons

"One area where Alfresco can be improved is the ability to scan directly using Alfresco."
"Alfresco could improve workflow digitalization and enhance artificial intelligence capabilities."
"Alfresco has a very steep learning curve, and unfortunately, during the learning process, it's very easy to make errors, which often are unforgiving."
"Alfresco can be improved by adding some more APIs, although the existing APIs provide the required features very well."
"If you don't have proper governance, things can go wrong. You have to make rules, such as one folder should not have more than 5,000 subfolders or children."
"Metadata, auto class, disposition log, and legal hold."
"Technical Support: Average, this might be because I am quite experienced and the questions I have might be difficult to find an answer to quickly as I have probably already exhausted most solution possibilities before I contact support."
"I would like them to consider document capture functionality."
"Newgen could open up more to the education segment by making resources easily available to customers, similar to IBM and SAP certifications."
"The Arabic language text search ability needs to be improved."
"We need to work on establishing a stable licensing model. When licensing terms change frequently, customers find it difficult to budget effectively."
 

Pricing and Cost Advice

"It is cheaper compared to head-to-head competitors."
"If you buy Alfresco through a partner, there is usually a OEM licensing option."
"The license for Alfresco is expensive - not the maximum, but close. There are also extra costs once you start building integrations, as implementation seems to be very costly."
"There are costs for any upgrade or additional functions."
"I rate the tool's pricing a seven out of ten."
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Top Industries

By visitors reading reviews
Financial Services Firm
16%
Government
9%
Computer Software Company
9%
Comms Service Provider
8%
Educational Organization
15%
Import And Exporter
10%
Manufacturing Company
9%
Financial Services Firm
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business15
Midsize Enterprise1
Large Enterprise7
No data available
 

Questions from the Community

What is your experience regarding pricing and costs for Alfresco?
The pricing of Alfresco starts at $100,000, which can be expensive for small projects. There is often a transition from the community version to the licensed version, which incurs migration costs. ...
What needs improvement with Alfresco?
Currently, the challenge is the general availability to users. Initially, they had poor documentation, but over the years, their documentation has highly improved. Initially, we had challenges find...
What is your primary use case for Alfresco?
This is mainly for unstructured document management systems with workflow and data classification.
What is your experience regarding pricing and costs for Newgen OmniDocs?
This technology helps reduce the cost of physical document management by storing digital copies, which is also accepted by the government. This compliance with government requirements helps in furt...
What needs improvement with Newgen OmniDocs?
Newgen could open up more to the education segment by making resources easily available to customers, similar to IBM and SAP certifications. This would facilitate the tool's ease of use and reduce ...
What is your primary use case for Newgen OmniDocs?
I work for Newgen Software, and they provide enterprise low-code platforms. It is leading across all verticals, particularly in India, where most banks use this product.
 

Also Known As

No data available
OmniDocs
 

Overview

 

Sample Customers

Over 1,300 companies from 180 different countries. Including EuroStar, Saks Fifth Avenue, NASA Langley Research Center, and KLM.
Coca Cola
Find out what your peers are saying about Alfresco vs. Newgen OmniDocs and other solutions. Updated: March 2026.
884,933 professionals have used our research since 2012.