IBM FileNet vs Newgen OmniDocs comparison

IBM and Newgen are both solutions in the Enterprise Content Management category. IBM is ranked #4 with an average rating of 8.0, while Newgen is ranked #11 with an average rating of 9.0. IBM holds a 10.5% mindshare in ECM, compared to Newgen’s 3.0% mindshare. Additionally, 91% of IBM users are willing to recommend the solution, compared to 100% of Newgen users who would recommend it.

IBM FileNet

Read 101 IBM FileNet reviews

3,501 Views
2,225 Comparison Views

91% willing to recommend

Newgen OmniDocs

Read 3 Newgen OmniDocs reviews

594 Views
512 Comparison Views

100% willing to recommend

IBM FileNet

Newgen OmniDocs

Comparison Buyer's Guide

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Executive SummaryUpdated on Nov 4, 2024

IBM FileNet and Newgen OmniDocs are enterprise content management solutions. Newgen OmniDocs seems to have an edge due to its comprehensive features and quicker deployment process despite its higher price.

Features: IBM FileNet offers scalability, robust content management, and suitability for large organizations with complex workflows. Newgen OmniDocs provides advanced document management, intelligent automation, and tighter integration, which enhance operational efficiency.

Ease of Deployment and Customer Service: IBM FileNet can require significant IT involvement for deployment, but its customer service is reliable. Newgen OmniDocs offers a more agile deployment process with exceptional customer support, including proactive assistance and customized solutions.

Pricing and ROI: IBM FileNet has a substantial initial setup cost but provides long-term ROI through high reliability and scalability in large-scale environments. Newgen OmniDocs, while more expensive, is seen as offering a stronger ROI due to its advanced features and quicker deployment, leading to immediate productivity gains.

To learn more, read our detailed IBM FileNet vs. Newgen OmniDocs Report (Updated: March 2025).

Buyer's Guide

IBM FileNet vs. Newgen OmniDocs

March 2025

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Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

IBM FileNet

Ranking in Enterprise Content Management

4th

Average Rating

8.2

Reviews Sentiment

7.1

Number of Reviews

101

Ranking in other categories

No ranking in other categories

Newgen OmniDocs

Ranking in Enterprise Content Management

11th

Average Rating

8.6

Reviews Sentiment

8.2

Number of Reviews

Ranking in other categories

No ranking in other categories

Mindshare comparison

As of April 2025, in the Enterprise Content Management category, the mindshare of IBM FileNet is 10.5%, up from 9.7% compared to the previous year. The mindshare of Newgen OmniDocs is 3.0%, up from 1.6% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Enterprise Content Management

Featured Reviews

Emad Rizki

System integrator at Indépendant

Facilitates seamless integration for large enterprises with strong deployment capabilities

FileNet was scalable and could be implemented into big multinational organizations. However, it has become very expensive recently. Compared to low-code solutions such as Appian and outsystems, FileNet has gaps, mainly because it requires coding, which is not preferred by clients due to pricing concerns in Pakistan. We transitioned clients to cloud solutions, although FileNet has been strongly integrated with on-prem deployments.

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GopalakrishnaParimi

Strategic Relations at Eugen Software

Innovative compression, document management efficiency, and optimizes storage

I work for Newgen Software, and they provide enterprise low-code platforms. It is leading across all verticals, particularly in India, where most banks use this product Newgen's compression technologies for content and document management compress documents to a very small size, which helps plan…

Read full review

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"It is used by large enterprises. It has to be scalable and robust for them to use. We have seen that on multiple projects over the years."

"Streamlined our business processes."

"FileNet provides a compact solution for midsized companies."

"IBM provides good support since it's a big company."

"The usability is very good. We like the Content Navigator. It's very easy to use the search and retrieve for documents and has a lot of options for the user to download documents or send an email."

"It has increased our productivity."

"IBM FileNet was more scalable."

"It puts governance in place around the content and processes. Access levels can be set to certain parts of the document based on role level."

More IBM FileNet pros

"The document management system (DMS) has a fast retrieval time regardless of the stored volume."

"The tool's security has improved our management process. Its integration is good. It offers ready APIs that you can customize without developing the code. You don't have to go to the code level to implement the integration parameter."

Cons

"I would like to see it able to capture NLP in an advanced search. It would also be good if it could capture images and segregate them in categories within a span of seconds."

"We would like to see, in FileNet, the ability to manage video and audio."

"We do have some individuals that do need to come up to speed on it technically, and the only onsite training for Case Manager is in Europe, there is not a lot of US-based training. So they have to do all their training online rather than being able to go and have a good bootcamp-style training somewhere nearby."

"It was complex. There were a lot of dependencies depending on the product. It had to be compatible with the Windows matching."

"I think some of the technical pieces, when implementing it ourselves, were something of a roadblock until we discovered the Concierge. Those are some things they have to work on."

"The initial setup is complex. It is complex because there are several pieces of software that have to be installed in the right order to make it work alright."

"The initial setup was pretty complex. There are too many options, and it can get a bit confusing."

"It would be nice to have additional integration features, which could be integration with IoOT-based products and solutions that also have automation requirements on the IOT side. Anything can be integrated from a Gateway or API perspective would be a plus."

More IBM FileNet cons

"Newgen could open up more to the education segment by making resources easily available to customers, similar to IBM and SAP certifications."

"We need to work on establishing a stable licensing model. When licensing terms change frequently, customers find it difficult to budget effectively."

Pricing and Cost Advice

"The licensing cost of FileNet is comparable."

"1. It will be more expensive than estimated to setup. 2. You will need to double the staff while you are running the old system and installing the new system. 3. Depending on the number of documents to be migrated, make sure you understand the potentially massive amount of time and effort required to migrate the existing content to the new platform."

"The tool is expensive, and I rate its pricing a ten out of ten."

"Yearly, we pay for the maintenance, which is $20,000."

"FileNet is not cheap, but you absolutely get what you pay for. "

"FileNet is quite expensive, although Documentum is expensive too."

"Talking about the cost is difficult because IBM has offers that combine different products, and each of these offers has different types of licensing. IBM also has a policy that the actual price for a given customer may be very different from the stated book price. It's hard to say whether it's expensive or not."

"The platform is inexpensive."

More IBM FileNet pricing and cost advice

"I rate the tool's pricing a seven out of ten."

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Top Industries

By visitors reading reviews

Financial Services Firm

23%

Computer Software Company

12%

Government

10%

Insurance Company

Computer Software Company

15%

Real Estate/Law Firm

13%

Financial Services Firm

12%

Manufacturing Company

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

No data available

Questions from the Community

What do you like most about IBM FileNet?

The product is robust and can process a lot of documents for enterprise content management.

See all answers

What is your experience regarding pricing and costs for IBM FileNet?

The product has become more expensive and requires significant investment for enterprise solutions.

See all answers

What needs improvement with IBM FileNet?

FileNet needs improvement in pricing as it has become very expensive. Also, in comparison to local solutions, the need for coding is a disadvantage.

See all answers

What is your experience regarding pricing and costs for Newgen OmniDocs?

This technology helps reduce the cost of physical document management by storing digital copies, which is also accepted by the government. This compliance with government requirements helps in furt...

See all answers

What needs improvement with Newgen OmniDocs?

Newgen could open up more to the education segment by making resources easily available to customers, similar to IBM and SAP certifications. This would facilitate the tool's ease of use and reduce ...

See all answers

What is your primary use case for Newgen OmniDocs?

I work for Newgen Software, and they provide enterprise low-code platforms. It is leading across all verticals, particularly in India, where most banks use this product.

See all answers

Comparisons

OpenText Extended ECM vs IBM FileNet

Compared 17% of the time

SharePoint vs IBM FileNet

Compared 16% of the time

OpenText Documentum vs IBM FileNet

Compared 16% of the time

Hyland OnBase vs IBM FileNet

Compared 9% of the time

M-Files vs IBM FileNet

Compared 5% of the time

More IBM FileNet Competitors

SharePoint vs Newgen OmniDocs

Compared 24% of the time

OpenText Extended ECM vs Newgen OmniDocs

Compared 18% of the time

Alfresco vs Newgen OmniDocs

Compared 14% of the time

OpenText Documentum vs Newgen OmniDocs

Compared 9% of the time

Box vs Newgen OmniDocs

Compared 6% of the time

More Newgen OmniDocs Competitors

Product Reports

Buyer's Guide

IBM FileNet

March 2025

Download IBM FileNet product report

Buyer's Guide

Enterprise Content Management

March 2025

Download Newgen OmniDocs product report

Also Known As

No data available

OmniDocs

Overview

IBM FileNet is a leading IBM enterprise content management product family. IBM FileNet is one of the ECM solutions that can change the way a company does business by enabling users to capture, activate, socialize, analyze, and govern content throughout its lifecycle.

There are many IBM FileNet products available, all of which are integrated and based on the FileNet P8 Platform.

IBM

An Enterprise Document Management (EDM) platform for creating, capturing, managing, delivering and archiving large volumes of documents and contents. Also integrates seamlessly with other enterprise applications. OmniDocs handles Scanned Document Images, Electronic Documents, Emails and Electronic Data Output from other applications with equal efficiency and ease. OmniDocs powers seamlessly collaborate, communicate and share knowledge across and beyond the Enterprise.

Newgen

Sample Customers

Suncorp Group Limited, St. Vincent Health, Citigroup, SRCSD, and UK Dept for Work and Pensions.

Coca Cola

Buyer's Guide

IBM FileNet vs. Newgen OmniDocs

March 2025

Free Report: IBM FileNet vs. Newgen OmniDocs

Find out what your peers are saying about IBM FileNet vs. Newgen OmniDocs and other solutions. Updated: March 2025.

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