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Alluvio Aternity vs Aternity AppInternals [EOL] comparison

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Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Alluvio Aternity
Average Rating
8.4
Reviews Sentiment
7.3
Number of Reviews
39
Ranking in other categories
Application Performance Monitoring (APM) and Observability (34th), Mobile APM (5th), Digital Experience Monitoring (DEM) (7th)
Aternity AppInternals [EOL]
Average Rating
8.2
Number of Reviews
10
Ranking in other categories
No ranking in other categories
 

Featured Reviews

Akhilesh Mishra - PeerSpot reviewer
Technical Lead Pre-Sales at M.TECH Solutions India Pvt. Ltd.
Monitoring end-user activity has improved visibility into device and application performance
In my opinion, Riverbed can make Alluvio Aternity better by having the same Aternity agent help in security, such as antivirus or EDR, which would be useful, allowing customers to avoid having multiple agents installed on their endpoint machines. Deploying multiple agents can use the processor and utilize memory, so it's better to go with one agent. If one agent can do end-user activity monitoring and act as an EDR, then it would be better for the end-user, allowing easy avoidance of installing multiple agents on their machines.
reviewer1374792 - PeerSpot reviewer
IT Support Specialist at a real estate/law firm with 1,001-5,000 employees
Great for visibility but lacks many features and difficult to update
We're customers. We don't have a special relationship with the company. I am the operation's application administrator. At the moment, the solution is monitoring the applications that we want it to monitor. We're not looking at it on a daily basis. We just use it here and there. The challenge we have is that we believe that Dynatrace can address some tasks we'd like done that are not possible to execute on this solution. Dynatrace includes monitoring of not just the logs, but the applications as well. Dynatrace also makes us include firewalls, etc. We could have it so there are end to end solutions or identifications within the process. What we have right now is only the app server as well as the database server and its connectivity. The solution does save time that's caused when creating SQL coding. However, there are some issues around AppInternals changing the code and giving us issues. From the point of view of the top management, we want a more permanent solution. We want to identify what causes issues and we are looking for a more end-to-end solution. That is why we are looking at Dynatrace. I don't know if I have any advice for other organizations. The experience I have is only based on my own limited experience. However, I believe that the application has the potential to be really good if it identifies what is really important to an organization. It's still sort of half-baked without AppResponse. Without the other key features in infrastructure, like the network, firewalls, and proxies, it's lacking. It's not fully complete. I'd rate the solution six out of ten. It addresses some of our needs, but there's a lot lacking that could be added to make it a fuller, more interesting product.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The most valuable thing that you get from Aternity is very broad visibility. You get visibility of your network, of your endpoints, of your software usage, your application performance, capacity, in one pane of glass. We had 20 to 30 IT tools, including application performance monitoring, network monitoring, security, endpoint detection, network protection, capacity management, service management — every kind of monitoring you can imagine. But Aternity was always the first place that I turned for anything, because you can see everything in it."
"The data collected by the agents on each end point is the most valuable feature for us."
"The most useful function in Alluvio Aternity is that it allows the customer to easily track and get visibility of whether the application an end-user is accessing is performing well or not."
"The ability to monitor crash and health event issues at a user level"
"From my experience, this reduces the troubleshooting time by 70 or 80 percent."
"As a financial institution, we have a lot of applications that are either written internally or bought from a vendor and customized for us. Having a tool that lets us monitor specific transactions in those applications allows us to focus on the transactions that are important to the business."
"We are dependent on Aternity; we get daily alerts and they help my administration team and my support team a lot because they get to know things in advance and can isolate the problem and start working on it."
"The introspection into the desktops, there's nothing else that we have that will do that."
"My advice to others would be to use this solution for monitoring."
"Mean time to isolate a problem has dropped by 50-75% in each region since we've deployed the Riverbed SteelCentral suite."
"The most valuable aspect of this solution is the integration with their other systems. It's easy to understand and it points out the relevant problems in the enterprise."
"Transaction Tracing is the most useful. Being able to have the transaction stitched together so we can see where the problem is has proven invaluable."
"From the experience I had with these three tools, I realized that Riverbed was superior in all aspects (performance, user experience, and features)."
"Clicks to root cause - fast & easy to diagnose and deep-dive"
"By going to v10 it made our lives a whole lot easier because prior to v10, we had to put all of these assets, these Riverbed arguments, basically JVM start up itself."
"The product is very useful to find problems in middleware for the application servers, especially agent instrumentation and management is user friendly."
 

Cons

"I would say the reporting capabilities of this product could use room for improvement."
"When it comes to a lot of the features that I would want, they will tell you they are in their SaaS version, which we don't use... They put all the new features on the SaaS solution and that's where you get the latest and greatest stuff... Why not have those features available for on-prem users?"
"The biggest improvement would be the ease with which you monitor applications. It's a little clunky right now; it takes a little bit of time."
"For me, the biggest problem is the price. It is about Aternity only giving you 12 months upfront, and a lot of our customers are on a per-user-per-month type billing."
"I would like to get more granular detail. In regards to defining the applications and activities upfront, that can be challenging. Simplifying that would be a big win. One of the things that I know they are already working on is a verbose mode."
"It is definitely a premium solution; it is not an inexpensive product. We have to ensure that we are getting the most out of it in order to justify the cost."
"The licensing model doesn't suit the market we are in and has room for improvement."
"We haven't had any outages of the SaaS environment, but what we're struggling with now is the stability of the agent."
"We had issues with the end-to-end view of unique customer: reviewing end-to-end customer problems to see where a problem is about customer, code, DB or network."
"They should find a way for report generation from TTW to run quicker."
"There are some functional bugs when using TTW and making report queries (to generate graphs)."
"The technical support is not very good and should be improved."
"It would be great if the solution could offer fixed bundles and more features."
"We have put in a request as an enhancement that we would like to search for items. If we're searching for a URL and we want to know was it a get or was it a post."
"Deployment and agent patch management is not managed centrally, resulting in a large level of effort to update."
"The admin dashboard could be easier as it takes a little bit of time to get used to it."
 

Pricing and Cost Advice

"Our management squeezed Aternity pretty hard on the pricing, in my opinion a little too much. I advise negotiating for sure, but I do think it left kind of a sour taste in Aternity’s mouth that we were being so pushy despite the fact that we were only purchasing a small number of licenses."
"In my opinion they are asking a lot for their SaaS solution, but I also know that that's the direction they're going... The current, on-prem solution is probably a fair price."
"We always try to reduce costs and purchase the Alluvio Aternity Essentials license."
"It is definitely a premium solution; it is not an inexpensive product. We have to ensure that we are getting the most out of it in order to justify the cost. However, it is not cheap, especially when you want to install it on all your endpoints."
"The pricing is fair."
"Pricing is a bit high. Don't take that as the "be all, end all"."
"Regarding cost, compared to other solutions, Aternity is pretty low. It's definitely lower-cost than others that we looked at, like Nexthink."
"Its licensing cost is very low. That's one of the reasons why we have kept it for so long. We get more than a 70% discount on the maintenance licenses. Its cost is very low for us, but if you buy it new, it would be much more expensive at the retail price."
"The licensing model is expensive compared to its competitors, but the service it gives to your business, and the data quality, means that it's worth it."
"The licensing model for v9 is better where it is an individual license per server, while v10 licenses are per JVM/ .NET and server instance. The latter model appears to be the model that other APM vendors are using."
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Top Industries

By visitors reading reviews
Outsourcing Company
12%
Financial Services Firm
10%
Construction Company
9%
Manufacturing Company
8%
Outsourcing Company
19%
Performing Arts
11%
Manufacturing Company
9%
Transportation Company
8%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business1
Midsize Enterprise5
Large Enterprise32
By reviewers
Company SizeCount
Small Business1
Midsize Enterprise2
Large Enterprise7
 

Questions from the Community

What is your experience regarding pricing and costs for Aternity?
Riverbed is costly in the Indian market; I would rate the pricing for Alluvio Aternity as a higher price.
What needs improvement with Aternity?
In my opinion, Riverbed can make Alluvio Aternity better by having the same Aternity agent help in security, such as antivirus or EDR, which would be useful, allowing customers to avoid having mult...
What is your primary use case for Aternity?
The main use case for Alluvio Aternity is end-user activity monitoring, which is the process I'm mainly using currently.
Ask a question
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Also Known As

Aternity, Workforce APM, Aternity Frontline, Riverbed SteelCenter Aternity
SteelCentral AppInternals, OPNET ACE, AppInternals Xpert
 

Overview

 

Sample Customers

Maersk, SwissRe, Travis Perkins, Michelin, National Instruments, Simmons & Simmons, Lighthouse Guild
National Instruments, Allianz
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