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Aternity AppInternals [EOL] vs Dynatrace comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Aternity AppInternals [EOL]
Average Rating
8.2
Number of Reviews
10
Ranking in other categories
No ranking in other categories
Dynatrace
Average Rating
8.8
Reviews Sentiment
7.0
Number of Reviews
358
Ranking in other categories
Application Performance Monitoring (APM) and Observability (2nd), Log Management (6th), Mobile APM (2nd), Container Monitoring (1st), AIOps (2nd), AI Observability (3rd)
 

Q&A Highlights

JS
Pre-Sales at a tech consulting company with 11-50 employees
Nov 13, 2017
 

Featured Reviews

PJ
Security & Performance Analytics Technical Specialist at a manufacturing company with 10,001+ employees
Points out the relevant problems in the enterprise and it's easy to understand
The most valuable aspect of this solution is the integration with their other systems. It's easy to understand and it points out the relevant problems in the enterprise I would like for it to have automated updates, the way the product updates itself should be all automated, as opposed to what it…
Manish Indupuri - PeerSpot reviewer
senior DevOps engineer at a tech services company with 10,001+ employees
AI-driven insights have reduced downtime and improved cross-team collaboration
We encountered some challenges while using Dynatrace. Although the initial setup was smooth, fine-tuning alert thresholds and custom metrics took some time. Another challenge was that Dynatrace charges based on host units, so we had to carefully plan our agent deployments. The licensing model is expensive. Additionally, the complexity of setup is an issue. While OneAgent and auto-discover services are powerful, the setup is more complex compared to other tools such as Prometheus and Grafana. These integrations are simple and basic, but Dynatrace setup requires more complexity based on the environment. For new users wanting to use Dynatrace, it is difficult. However, the AI-related solutions and metrics took us to the next level for identifying and fixing things. Dynatrace requires an agent for operation. OneAgent is powerful, but it is also resource-heavy. On lightweight nodes or older systems, the agent can slightly impact performance. If Dynatrace could implement a lightweight agent behavior, we could make things faster. Additionally, if Dynatrace could add a long-term retention policy so that we could store more data and find fine-grained details, that would help us. While Dynatrace managed edition supports on-premises deployment, the SaaS version depends on cloud connectivity. For highly regulated or air-gapped environments, setup and updates can be challenging. Although the initial setup is smooth, if someone wants to fine-tune it and fully understand the tool end-to-end, it could be tricky.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"I like it that one can match IPs with the application name."
"Synthetic transactions, WMI and SNMP query capability."
"The product is very useful to find problems in middleware for the application servers, especially agent instrumentation and management is user friendly."
"Browsermetrix, which is real-user monitoring via JS injection and linked back to TTW via cookie. It allows us to see the experience of every user hitting our sites and analyze performance by region, browser, etc."
"The most valuable aspect of this solution is the integration with their other systems. It's easy to understand and it points out the relevant problems in the enterprise."
"Transaction Tracing is the most useful. Being able to have the transaction stitched together so we can see where the problem is has proven invaluable."
"The capability of analysing each individual transaction captured to a very low level detail (method call/line of code)."
"We just control on the backend of AppInternals what we want to instrument and what we don't want to instrument."
"The most valuable feature is the ability to perform synthetic checks for monitoring sites using click paths."
"We are able to fix issues rather quickly, by identifying then fixing them. Therefore, the efficiency of the organization has improved. We are spending less time fixing issues."
"Improves the ability to isolate issues and determine root cause with the same tool."
"The deployment itself is very easy and straightforward."
"We have identified some critical issues, which are not available or recreatable in the Dev or QA environment."
"PurePath gives a lot of flexibility in identifying issues and finding the flow of execution."
"The user interface is like a type of dashboard. You can use the tool as an end user into the tool interface, which is good."
"The solution's ability to assess the severity of anomalies based on the actual impact to users and business KPIs is great. It's exactly what we need. The severity impact is based on the users, the availability, and the impact it has on your business."
 

Cons

"Deployment and agent patch management is not managed centrally, resulting in a large level of effort to update."
"I would like for it to have automated updates, the way the product updates itself should be all automated, as opposed to what it is now."
"Support for PHP, DB and other applications need to be supported."
"The recording mechanism for synthetic transactions could be improved as well."
"They should find a way for report generation from TTW to run quicker."
"It would be great if the solution could offer fixed bundles and more features."
"We'd like to be able to find out performance problems on application class and methods."
"We have put in a request as an enhancement that we would like to search for items. If we're searching for a URL and we want to know was it a get or was it a post."
"I would love to see Dynatrace get more involved in the security realm. I get badgered by so many endpoint protection companies. It seems like a natural fit to me, that Dynatrace should be playing in that space."
"Dynatrace can be improved by fine-tuning AI-based settings."
"SSO options are missing."
"Perhaps there is a FAQ which explains the metrics and how to interpret them, and I just haven't seen it. This would be beneficial in providing context to allow sharing the daily metrics reported within the company."
"The GUI has the most room for improvement. Sometimes, it can be a little cumbersome to find things and be able to create your own views, or be able to dig in and understand where things are."
"We need extended support for some of the agents, the one-agent technologies under Managed. We've got some old legacy platforms that don't have one-agent support yet."
"There is still a certain amount of technical skills needed to be able to understand what you are seeing on it. You also need a large amount of technical or infrastructure skills to understand how and where to install it."
"I am unable to use Synthetic to automate user login."
 

Pricing and Cost Advice

"The licensing model is expensive compared to its competitors, but the service it gives to your business, and the data quality, means that it's worth it."
"The licensing model for v9 is better where it is an individual license per server, while v10 licenses are per JVM/ .NET and server instance. The latter model appears to be the model that other APM vendors are using."
"There are additional Professional Services costs which ensure the solution is configured with meaningful names so you're getting the most money for your investment."
"We have not fully been able to get the full value out of the product. It is expensive compared to other things that we have had in the past. Paying that much and not being able to get the full return on the product is a downgrade. ​"
"​A Dynatrace partner will always be willing to give you a trial. Go through the trial to see if there is a benefit for your company."
"If there are no corporate requirements to run Dynatrace Managed (operating it yourself), I would definitely go for the size option. For small and medium-sized companies, the size option is probably the cheapest one. You don't need to look into operating it. You don't need to run hardware. It is pay as you go."
"Dynatrace is still kind of an expensive solution compared to others. But I recognize that they are ahead of the competition when we do a feature by feature comparison."
"You get a really well-planned out monitoring suite for the money spent."
"Its licensing is complicated or not transparent."
"Dynatrace is very good and it's provided a lot of information, it plays a positive role in making your application up to date in the market. If you want to monitor some applications only, it would be cheaper if you did cloud monitoring, but the price benefit depends on the use case."
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Answers from the Community

JS
Pre-Sales at a tech consulting company with 11-50 employees
Nov 13, 2017
Nov 13, 2017
i don't 100% agree what @Scott mention. 1st - Please refer to the latest Magic Quadrant NPM & APM Dynatrace is good in APM space but Riverbed is offering end to end monitoring in NPM & APM space and the latest acquisition Aternity expands Riverbed’s SteelCentral offerings up to the end users performance monitoring level wish i personally love it. Traditional solutions base in DC to a...
2 out of 7 answers
it_user758499 - PeerSpot reviewer
Network Engineer IT with 501-1,000 employees
Nov 9, 2017
Riverbed is more of an NPM probe-based offering and only has a moderate level of application awareness. It is more aligned with Dynatrace’s DCRUM offering competitively. https://www.dynatrace.com/topics/performance-test/data-center-monitoring/ At some point our DCRUM will be integrated into the Dynatrace product, so one great thing coming is you will truly have a single platform/pane of glass for everyone down to the full network detail. For now, it is still a separate entity. Although Riverbed offers strong NETWORK analytics, it is not going to provide the application layer detail and provide a holistic all in one offering like Dynatrace does with RUM, webchecks, cloud, containers, network, infrastructure. It also samples and doesn’t provide a high fidelity of data. Dynatrace looks at every transaction, so we offer gap-free visibility into performance, bottlenecks, and issues. This is also important if you want to understand user and performance trends and understand where to align resources and focus on areas of development. With Riverbed, you’ll be making a lot of assumptions based on their sampling/averages output. It’s going to take you a month plus to evaluate it…minimum. It takes weeks to set it up and configure. And the cost of services to get installed and trained is costly. So ease of use with what you evaluated is not comparable. Dynatrace installs in 3 mins or less and our ROI is typically within 2-3 months. Maintenance of Riverbed is huge. Dynatrace is automatic in providing releases and upgrades, zero maintenance. Riverbed is going to require taking things off line, doing the updates, and putting things back on line. Lots of manual effort. Riverbed strongly emphasizes packet capture capabilities so it’s appealing to the network team. It captures and records everything from the wire and applies very light weight analytics. It’s a very reactive approach. If you want to apply the application layer information into the networking piece, you will be purchasing and managing multiple components instead of just one with Dynatrace. Dynatrace is application centric however it does provide some network analytics in relation to the performance of the applications it’s monitoring; This is like comparing an apple to a banana. So, for me, the top areas in which Dynatrace is better: • Ease of use, zero maintenance • Higher fidelity of data with Dynatrace-no sampling, aggregates or averages like you’d get from Riverbed. • Quicker ROI and user adoption • We show you every user, every app, everywhere. We provide gap free data from end-user, code, infrastructure, network. No blind spots, no samples, no averages. So no matter what device you are operating on, we’ll provide gap free visibility into performance. • Zero manual configuration. Just install one agent per host, we monitor everything. • AI gives you auto-everything. Automates, discovery, modelling, analysis, troubleshooting and stops you from having to figure this all out manually. • Automated root cause analysis. Avoid alert storms, get one single notification. • Seamless integration for cloud and containers.
it_user381273 - PeerSpot reviewer
Principal Consultant at a tech services company with 1,001-5,000 employees
Nov 9, 2017
I am not familiar with these two anymore. I'm sure you can Google around as well as I can for general impressions, pricing, etc. I'll offer a bit of process guidance, though: Read the Release Notes for the latest version of each product. That will indicate what each company finds significant, and you can judge how well that aligns with the needs of your platform and your mgmt.
 

Top Industries

By visitors reading reviews
No data available
Financial Services Firm
22%
Manufacturing Company
8%
Computer Software Company
8%
Government
6%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business1
Midsize Enterprise2
Large Enterprise7
By reviewers
Company SizeCount
Small Business78
Midsize Enterprise50
Large Enterprise298
 

Questions from the Community

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Any advice about APM solutions?
The key is to have a holistic view over the complete infrastructure, the ones you have listed are great for APM if you need to monitor applications end to end. I have tested them all and have not f...
What cloud monitoring software did you choose and why?
While the environment does matter in the selection of an APM tool, I prefer to use Dynatrace to manage the entire stack. Both production and Dev/Test. I find it to be quite superior to anything els...
Any advice about APM solutions?
There are many factors and we know little about your requirements (size of org, technology stack, management systems, the scope of implementation). Our goal was to consolidate APM and infra monitor...
 

Also Known As

SteelCentral AppInternals, OPNET ACE, AppInternals Xpert
No data available
 

Overview

 

Sample Customers

National Instruments, Allianz
Audi, Best Buy, LinkedIn, CISCO, Intuit, KRONOS, Scottrade, Wells Fargo, ULTA Beauty, Lenovo, Swarovsk, Nike, Whirlpool, American Express
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