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Aternity AppInternals [EOL] vs Broadcom DX Application Performance Management comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Aternity AppInternals [EOL]
Average Rating
8.2
Number of Reviews
10
Ranking in other categories
No ranking in other categories
Broadcom DX Application Per...
Average Rating
8.0
Reviews Sentiment
7.3
Number of Reviews
162
Ranking in other categories
Application Performance Monitoring (APM) and Observability (29th), Container Monitoring (7th)
 

Featured Reviews

reviewer1374792 - PeerSpot reviewer
IT Support Specialist at a real estate/law firm with 1,001-5,000 employees
Great for visibility but lacks many features and difficult to update
We're customers. We don't have a special relationship with the company. I am the operation's application administrator. At the moment, the solution is monitoring the applications that we want it to monitor. We're not looking at it on a daily basis. We just use it here and there. The challenge we have is that we believe that Dynatrace can address some tasks we'd like done that are not possible to execute on this solution. Dynatrace includes monitoring of not just the logs, but the applications as well. Dynatrace also makes us include firewalls, etc. We could have it so there are end to end solutions or identifications within the process. What we have right now is only the app server as well as the database server and its connectivity. The solution does save time that's caused when creating SQL coding. However, there are some issues around AppInternals changing the code and giving us issues. From the point of view of the top management, we want a more permanent solution. We want to identify what causes issues and we are looking for a more end-to-end solution. That is why we are looking at Dynatrace. I don't know if I have any advice for other organizations. The experience I have is only based on my own limited experience. However, I believe that the application has the potential to be really good if it identifies what is really important to an organization. It's still sort of half-baked without AppResponse. Without the other key features in infrastructure, like the network, firewalls, and proxies, it's lacking. It's not fully complete. I'd rate the solution six out of ten. It addresses some of our needs, but there's a lot lacking that could be added to make it a fuller, more interesting product.
EG
Director of Technical Part at NOS SGPS
Dashboards facilitate prompt alerts but discovery feature needs enhancement
I would recommend Broadcom DX Application Performance Management if a customer doesn't have any existing performance solution. However, ten years ago, the solution was better, and now there are many competitive options. My overall rating would be between six and seven. The product rating I would give is 6.5 out of 10.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"By going to v10 it made our lives a whole lot easier because prior to v10, we had to put all of these assets, these Riverbed arguments, basically JVM start up itself."
"As an Administrator, before we bought this AppInternals, I didn't have visibility on why items were slow or why an application was not running, and this gives us the ability to see what's going on."
"Transaction Tracing is the most useful. Being able to have the transaction stitched together so we can see where the problem is has proven invaluable."
"The most valuable aspect of this solution is the integration with their other systems, it's easy to understand and it points out the relevant problems in the enterprise."
"From the experience I had with these three tools, I realized that Riverbed was superior in all aspects (performance, user experience, and features)."
"As an Administrator, before we bought this AppInternals, I didn't have visibility on why items were slow or why an application was not running. This gives us the ability to see what's going on. The application is load balancing. We can now see if its own server has issues or just one specific server has issues."
"Synthetic transactions, WMI and SNMP query capability."
"Mean time to isolate a problem has dropped by 50-75% in each region since we've deployed the Riverbed SteelCentral suite."
"The CA UIM is a very solid product; we love the simplicity of the robots and the agent installation and upgrading, because you can just do it right at your central station without rebooting the remote workstations or servers."
"We look forward to new features, because as technology grows we look to incorporate some of that newer technology in our monitoring solutions as well."
"APM 10 Team Center provides a faster way to diagnose environmental issues and complements the existing APM WebView."
"CA Introscope Workstation is the first tool that was quickly embraced by our developers and became one of the tools they use on a daily basis."
"Now, different teams can get info even before the system crashes and can take proactive steps and find the exact point to focus their efforts to fix it."
"Support from CA has been really, really phenomenal."
"MTTR has greatly improved, and teams are now better focused on the cause of application performance issues much earlier into any event."
"We are using the on-premise and cloud versions of Broadcom DX Application Performance Management."
 

Cons

"The recording mechanism for synthetic transactions could be improved as well."
"Deployment and agent patch management is not managed centrally, resulting in a large level of effort to update."
"We'd like to be able to find out performance problems on application class and methods."
"It's not as good as it was three years ago before meddling by an activist investor, privatization, and subsequent layoffs hurt support."
"The technical support is not very good and should be improved."
"It wasn't a critical issue, but it was hot enough to where it would have been nice to get some guidance from Riverbed, but they went ahead and let us down, but that was only one occasion."
"It would be great if the solution could offer fixed bundles and more features."
"We have put in a request as an enhancement that we would like to search for items. If we're searching for a URL and we want to know was it a get or was it a post."
"Team Center requires a number of tweaks to allow per-user/group configuration to customize the interface for groups of users, though I believe these are already in the product roadmap."
"Improve the targeting interface is to make it more user-friendly and current."
"You can sell licenses and install the full tool on service, you can show customers how to install, but how to use it and solve issues cannot be done without the experience."
"The one thing that needs improving is the uplift of dashboards capabilities to HTML5 and flash based widgets."
"Compared to other tools, the technical support is not good."
"Right now, if I need to run some reports, I need to run some manual queries, which is very time consuming."
"They tried to streamline the organization, that was the initial point of using APM. It led to so many internal changes, but it didn’t affect the organization much at all in the end."
"Unfortunately, my application is Java version 6, and CA has removed support for Java 6 starting with CA APM, Version 10.5, where the Digital Experience Collector is available."
 

Pricing and Cost Advice

"The licensing model is expensive compared to its competitors, but the service it gives to your business, and the data quality, means that it's worth it."
"The licensing model for v9 is better where it is an individual license per server, while v10 licenses are per JVM/ .NET and server instance. The latter model appears to be the model that other APM vendors are using."
"Negotiate a lot, but do not forget to buy the product because it is worth it."
"All discounts are case by case to accommodate the client's budgets."
"There is some research needed to determine licensing costs, based on the number of DataPower instances for the Nastel agent, for example."
"The licensing costs are expensive."
"Depends on the size of the product you need."
"It is definitely expensive for what we get, but there isn't an alternate option at the moment."
"On pricing, CA is very competitive. I think that's going to help in the long run."
"I'm unable to give information on Broadcom DX Application Performance Management licensing costs, but all Application Performance Management products have expensive pricing. This means that it's not only Broadcom that's expensive, and it would be an advantage if the cost would be a little bit cheaper."
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Top Industries

By visitors reading reviews
No data available
Financial Services Firm
14%
Marketing Services Firm
11%
Manufacturing Company
10%
Performing Arts
9%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business1
Midsize Enterprise2
Large Enterprise7
By reviewers
Company SizeCount
Small Business26
Midsize Enterprise24
Large Enterprise124
 

Questions from the Community

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What is your experience regarding pricing and costs for Broadcom DX Application Performance Management?
The initial pricing is reasonable and competitive compared to other solutions. The challenge arises during annual renewals, as the price increase can be significant, around twenty percent or more, ...
What needs improvement with Broadcom DX Application Performance Management?
The first area for improvement is the discovery feature, which should be enhanced to collect comprehensive information from applications and services. This includes using agents or scripts to gathe...
What is your primary use case for Broadcom DX Application Performance Management?
Our primary use case involves having a large dashboard with significant information for alerts, alarms, and metrics to summarize the state of critical businesses and applications. When an issue ari...
 

Also Known As

SteelCentral AppInternals, OPNET ACE, AppInternals Xpert
DX APM, CA APM, CA NetQoS Performance Center, Wily Introscope, CA Wily APM, CA App Experience Analytics, CA AXA
 

Overview

 

Sample Customers

National Instruments, Allianz
Lexmark, Intermountain Healthcare, National Australia Bank, BBVA Compass Bank, Innovapost, Dansk Supermarked Group, U.S. Cellular, Orange, Cetip
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893,221 professionals have used our research since 2012.