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Alluvio Aternity vs OpenText Business Process Monitoring comparison

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Comparison Buyer's Guide

Executive SummaryUpdated on Jul 24, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Alluvio Aternity
Ranking in Application Performance Monitoring (APM) and Observability
35th
Average Rating
8.4
Reviews Sentiment
7.3
Number of Reviews
39
Ranking in other categories
Mobile APM (5th), Digital Experience Monitoring (DEM) (8th)
OpenText Business Process M...
Ranking in Application Performance Monitoring (APM) and Observability
43rd
Average Rating
7.8
Reviews Sentiment
6.7
Number of Reviews
6
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of November 2026, in the Application Performance Monitoring (APM) and Observability category, the mindshare of Alluvio Aternity is 0.9%, up from 0.5% compared to the previous year. The mindshare of OpenText Business Process Monitoring is 0.6%, up from 0.3% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Application Performance Monitoring (APM) and Observability Mindshare Distribution
ProductMindshare (%)
Alluvio Aternity0.9%
OpenText Business Process Monitoring0.6%
Other98.5%
Application Performance Monitoring (APM) and Observability
 

Featured Reviews

Akhilesh Mishra - PeerSpot reviewer
Technical Lead Pre-Sales at M.TECH Solutions India Pvt. Ltd.
Monitoring end-user activity has improved visibility into device and application performance
In my opinion, Riverbed can make Alluvio Aternity better by having the same Aternity agent help in security, such as antivirus or EDR, which would be useful, allowing customers to avoid having multiple agents installed on their endpoint machines. Deploying multiple agents can use the processor and utilize memory, so it's better to go with one agent. If one agent can do end-user activity monitoring and act as an EDR, then it would be better for the end-user, allowing easy avoidance of installing multiple agents on their machines.
Aphiwat Leetavorn. - PeerSpot reviewer
CTO at Marco Technology
Proactive monitoring boosts system reliability but requires improved protocol support and script customization
Improvements can be made to OpenText Business Process Monitoring, especially since we have faced issues with protocol support and creating scripts in past implementations. Creating a proactive request requires a specific skill set, so a template for scripts that work across various protocols should be recommended. The dashboard of OpenText Business Process Monitoring is good enough, but in my operational environment, it is not sufficient. Therefore, I have had to customize everything beyond the package, utilizing Prometheus and Grafana to render more dashboards.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"We're now able to get a real measurement of user productivity."
"DEM-Q (Digital Experience Management Quadrant) is very useful. This is where they stand out with their dashboard, because it gives us a picture of how our company is doing compared to the other businesses out there."
"Aternity's Digital Experience Management Quadrant (DEM-Q) has been a game changer for us."
"From my experience, this reduces the troubleshooting time by 70 or 80 percent."
"The product is phenomenal; I really can't speak highly enough about how powerful the product is, and recently they cleared the one major hurdle with the product in that it wasn't very user friendly."
"All of it, but it depends on who the end user is. The folks that support the applications, like the signatures that we've developed, it gives them feedback on their application performance."
"Overall, I would rate Aternity a 10 out of 10."
"The item we use the most and what upper management wants is the SLA reports, as they provide a good summary of how the applications are performing over time from month to month."
"The tool team was sort of aware of those tools to deal with. And, that helped us to deliver the project on time."
"Automates processes and allows reports and statistics to improve the speed at which changes and assets are managed."
"What I find most valuable is that it has synthetic monitoring that you can run from different geographies and identify, as it’s more proactive monitoring than reactive monitoring, so it'll alert customers before they find out things are not working, and proactive monitoring is very helpful to most of our customers."
"Ability to monitor multiple application protocols."
"The solution is very good at showing users ways to use a user action on a website and to see the performance."
"The stability has been very good over the years."
"Product allows business analysts to create the application with very little software development time needed."
"The main benefits of using OpenText Business Process Monitoring for my company include anomaly detection and proactive analysis, which enhance our monitoring capabilities."
 

Cons

"I would improve the dashboard, the presentation player."
"Riverbed is costly in the Indian market; I would rate the pricing for Alluvio Aternity as a higher price."
"The solution's downloadable reports could be improved."
"The only thing I can say which has been frustrating are the Tableau workspace/dashboard options out-of-the-box, at least prior to version 8."
"Aternity doesn't currently provide metrics about actual employee experience of all business-critical apps. It's something you have to build out. It's not 'canned' that way and there is a lot of configuration that you have to do to the environment to collect the data you want to collect and that is important to you."
"We haven't had any outages of the SaaS environment, but what we're struggling with now is the stability of the agent."
"Their technical support structure is terrible. I would give them a rating of 2/5."
"Being able to add custom monitoring to dashboards would be nice. Right now, if you want to monitor the value of a registry key on your systems, to get that added into the dashboard you have to reach out to Aternity so they can start looking for that value. It would be interesting if that were more of a self-serve function."
"Support has experienced high turnover recently due to HP acqusition of the former Mercury Interactive product."
"The solution should offer better integration with other tools from a service management perspective."
"Customer support is pretty average and can use some improvement."
"It doesn't have SNMP, the standard communication protocol for sending alerts."
"Product documentation is lacking, and sometimes, incorrect. Having better documentation will allow business analysts and data center personnel to rely on the Micro Focus help desk less."
"Improvements can be made to OpenText Business Process Monitoring, especially since we have faced issues with protocol support and creating scripts in past implementations."
"The product has been discontinued."
"Product documentation is lacking, and sometimes, incorrect."
 

Pricing and Cost Advice

"The pricing is reasonable for the value that it gives because it does allow you to measure the cost ramifications of direct productivity loss for spends in both your infrastructure and on endpoints."
"It is definitely a premium solution; it is not an inexpensive product. We have to ensure that we are getting the most out of it in order to justify the cost. However, it is not cheap, especially when you want to install it on all your endpoints."
"In my opinion they are asking a lot for their SaaS solution, but I also know that that's the direction they're going... The current, on-prem solution is probably a fair price."
"Our management squeezed Aternity pretty hard on the pricing, in my opinion a little too much. I advise negotiating for sure, but I do think it left kind of a sour taste in Aternity’s mouth that we were being so pushy despite the fact that we were only purchasing a small number of licenses."
"The solution's price is pretty comparable to the industry."
"The pricing for the users and agents is reasonable compared to other solutions and vendors."
"Regarding cost, compared to other solutions, Aternity is pretty low. It's definitely lower-cost than others that we looked at, like Nexthink."
"It’s a little on the costly side, but if you license intelligently, accounting for your various hosts connecting in through VDI or terminal servers, you can make it well worth your money."
"On a three-year license package, it was a good deal."
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Top Industries

By visitors reading reviews
Outsourcing Company
12%
Financial Services Firm
11%
Manufacturing Company
9%
Construction Company
8%
Manufacturing Company
13%
Outsourcing Company
11%
Comms Service Provider
10%
Financial Services Firm
9%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business1
Midsize Enterprise5
Large Enterprise32
No data available
 

Questions from the Community

What is your experience regarding pricing and costs for Aternity?
Riverbed is costly in the Indian market; I would rate the pricing for Alluvio Aternity as a higher price.
What needs improvement with Aternity?
In my opinion, Riverbed can make Alluvio Aternity better by having the same Aternity agent help in security, such as antivirus or EDR, which would be useful, allowing customers to avoid having mult...
What is your primary use case for Aternity?
The main use case for Alluvio Aternity is end-user activity monitoring, which is the process I'm mainly using currently.
What is your experience regarding pricing and costs for Micro Focus Business Process Monitor?
I find OpenText Business Process Monitoring quite expensive, and while it feels expensive, I see it as an affordable investment overall.
What needs improvement with Micro Focus Business Process Monitor?
Improvements can be made to OpenText Business Process Monitoring, especially since we have faced issues with protocol support and creating scripts in past implementations. Creating a proactive requ...
What is your primary use case for Micro Focus Business Process Monitor?
The idea behind OpenText Business Process Monitoring since the beginning is very good, as it is proactive. We do not wait until the system crashes or misbehaves; we put the application request into...
 

Also Known As

Aternity, Workforce APM, Aternity Frontline, Riverbed SteelCenter Aternity
Micro Focus Business Process Monitor, HPE Business Process Monitor
 

Overview

 

Sample Customers

Maersk, SwissRe, Travis Perkins, Michelin, National Instruments, Simmons & Simmons, Lighthouse Guild
United Airlines, Vodafone Ireland, TEB, The Australian Red Cross Blood Service
Find out what your peers are saying about Alluvio Aternity vs. OpenText Business Process Monitoring and other solutions. Updated: November 2026.
920,769 professionals have used our research since 2012.