Altaro VM Backup for MSPs vs MSP360 Backup comparison

Hornetsecurity and MSP360 are both solutions in the MSP Backup category. Hornetsecurity is ranked #9, while MSP360 is ranked #7. Hornetsecurity holds a 6.4% mindshare in MB, compared to MSP360’s 10.7% mindshare. Additionally, 50% of Hornetsecurity users are willing to recommend the solution, compared to 100% of MSP360 users who would recommend it.

Altaro VM Backup for MSPs

Read 1 Altaro VM Backup for MSPs review

359 Views
244 Comparison Views

50% willing to recommend

MSP360 Backup

Read 15 MSP360 Backup reviews

2,414 Views
362 Comparison Views

100% willing to recommend

Altaro VM Backup for MSPs

MSP360 Backup

Comparison Buyer's Guide

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Executive Summary

We performed a comparison between Altaro VM Backup for MSPs and MSP360 Backup based on real PeerSpot user reviews.

Find out what your peers are saying about NinjaOne, Vembu Technologies, N-able and others in MSP Backup.

To learn more, read our detailed MSP Backup Report (Updated: February 2026).

Buyer's Guide

MSP Backup

February 2026

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Helped 884,933 peers since 2012

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

Altaro VM Backup for MSPs

Ranking in MSP Backup

9th

Average Rating

9.0

Reviews Sentiment

7.6

Number of Reviews

Ranking in other categories

No ranking in other categories

MSP360 Backup

Ranking in MSP Backup

7th

Average Rating

8.0

Reviews Sentiment

7.2

Number of Reviews

Ranking in other categories

Backup and Recovery (58th), Cloud Backup (47th), Disaster Recovery (DR) Software (33rd)

Mindshare comparison

As of March 2026, in the MSP Backup category, the mindshare of Altaro VM Backup for MSPs is 6.4%, up from 6.3% compared to the previous year. The mindshare of MSP360 Backup is 10.7%, down from 15.3% compared to the previous year. It is calculated based on PeerSpot user engagement data.

MSP Backup Mindshare Distribution
Product	Mindshare (%)
MSP360 Backup	10.7%
Altaro VM Backup for MSPs	6.4%
Other	82.9%

MSP Backup

Featured Reviews

Anthony Linder

Information Technology Application Specialist at a government with 10,001+ employees

An incredibly stable product with a great user interface

Improvements are needed in the solution since it might get difficult if you just drop a technical person who doesn't necessarily have a lot of experience with Altaro VM Backup for MSPs. A technical person who hasn't received any dedicated training or hasn't gone through the documentation part of the solution may find the product to be a little non-intuitive at times. In Altaro VM Backup for MSPs, if you expect something to be somewhere else or when you expect a certain part of the user interface to function in a specific way, it doesn't happen so since the functionality that you expect to be there in the product isn't present on that screen and you need to go somewhere else for that piece. I think that is the case with the most complex tech products. I would like to be able to store a full cluster environment inside of Altaro VM and make sure that the cluster communicates inside of the product, presuming that we have the necessary backup drive in our company. Altaro VM already can test individual VM restores, but one can't really go beyond that scope, at least with the version of the solution that we have in our company right now.

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CONRAD FORREST

President at MTS Consulting Group, Inc.

The solution provides the ability to backup all types of cloud drives, is inexpensive, and has decent support

MSP360 Backup provides the backup functionality, but we need to provide the storage component. We can use Azure, AWS, or another provider, but we need to choose the storage provider and create a bucket to store our data. The vendor is making changes to improve the functionality of the service and the separation of storage, but I would like to see more integration and a knowledge base of the tool. Currently trying to understand why the storage is separated and how to implement the storage properly is a challenge. Using the solution incurs additional charges for the device storage and backup which are not included in the service. Unlike other solutions such as Kohl which includes everything at one price. MSP360 Backup can be improved by adding inclusive pricing.

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Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"Granular restoration is extremely useful in Altaro VM Backup for MSPs since it is something that we make use of the most in our company."

"The most valuable feature of MSP360 Backup is its reliability."

"It has allowed me to implement a cost effective, highly configurable solution."

"The initial setup is very easy. It's not overly complex."

"The feature that I have found most valuable is its online backup capacity because you don't have to do an entire backup again and again, it just does whatever you type in, you type a, it goes a, you type b, it goes b. It doesn't take an entire site up again and again. So that incremental and bit by bit backup is important, it is a nice feature here."

"Block level transfers have significantly reduced the amount of time for transfers over some other solutions"

"The solution is simple to use and easy to configure."

"Supports peer-to-peer backup using Minio, which has allowed us to easily pre-seed and maintain an off-site backup within driving distance, making tactical recovery of accidental file deletions easy."

"The UI is pretty good. It's very simple. That is one thing that we like about this. It's very user-friendly."

More MSP360 Backup pros

Cons

"A technical person who hasn't received any dedicated training or hasn't gone through the documentation part of the solution may find the product to be a little non-intuitive at times."

"The solution needs a better graphical user interface. It's a graphical user interface that is very old-school right now. They could give it a little more modern feel."

"Maybe implement an easier interface for basic users. For example, a set-up wizard with all the commonly used features as default."

"We could basically use just a more concise visual dashboard reporting on the status of the various machines."

"Maybe implement an easier interface for basic users. For example, a set-up wizard with all the commonly used features as default."

"They can add some production backup capabilities and the ability to do single instance back up. At the moment, it doesn't do deduplication on the standard backup. So, the issue is backing up PSG files for customers who have limited bandwidth. The other issue is that I don't like the implementation of the SQL backup. We do use SQL ourselves using a PowerShell script with the VDA tools as a module. That's how we back up. The rotation feature would be nice to have, but I know that they've got it on their dashboard or on their list to look at. They can also do a few tweaks to the dashboard. I would like the reporting capabilities on the portal to be much more granular. Normally, I export it to a text file, and then I run it through a pivot table in order to look at it from a cost-recovery point of view and to see when the backup last ran and if it was successful when it ran two or three days ago. Such a feature would work really well for my market. They can also add a cost-effective backup for Android and Apple cellphones. I've had one or two customers who were looking for this feature. I haven't found this functionality at the moment. I've been looking for a product that does that."

"The restore time could improve. When we had an issue the restore time was lengthy."

"The product could be more user-friendly."

"The interface could use some updating."

More MSP360 Backup cons

Pricing and Cost Advice

Information not available

"I rate the price of MSP360 Backup a seven out of ten."

"We have a very good return on investment."

"It includes a standard licensing fee. Once a year, there is a rebranding fee. The licensing costs are available on the internet for MSP360 Backup. There is a discount structure where if you have over 50 devices, you get a 50% discount. So, my cost is $2 a license per month."

"The solution is expensive."

"The cost is pretty inexpensive. Around four to five dollars per device, per workstation on each server."

"Its pricing needs improvement."

"It provides a good cost savings compared to our previous cloud backup."

"MSP360 is vastly cheaper than its competitors and has almost all the same features."

More MSP360 Backup pricing and cost advice

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Top Industries

By visitors reading reviews

No data available

Manufacturing Company

10%

Comms Service Provider

Financial Services Firm

Computer Software Company

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

No data available

By reviewers
Company Size	Count
Small Business	11
Midsize Enterprise	2
Large Enterprise	2

Comparisons

N-able Cove Data Protection vs Altaro VM Backup for MSPs

Compared 29% of the time

Axcient x360 Platform vs Altaro VM Backup for MSPs

Compared 25% of the time

Commvault Cloud vs Altaro VM Backup for MSPs

Compared 12% of the time

Comet Backup vs Altaro VM Backup for MSPs

Compared 11% of the time

More Altaro VM Backup for MSPs Competitors

Veeam Data Platform vs MSP360 Backup

Compared 5% of the time

Acronis Cyber Protect vs MSP360 Backup

Compared 4% of the time

BDRShield vs MSP360 Backup

Compared 3% of the time

Backup4all vs MSP360 Backup

Compared 2% of the time

More MSP360 Backup Competitors

Product Reports

Buyer's Guide

MSP Backup

February 2026

Download Altaro VM Backup for MSPs product report

Buyer's Guide

MSP360 Backup

March 2026

Download MSP360 Backup product report

Also Known As

No data available

Cloudberry Backup

Overview

Altaro VM Backup for MSPs is a comprehensive backup solution designed specifically for Managed Service Providers (MSPs). Its primary use case is to provide reliable and efficient backup and recovery for virtual machines (VMs) in multi-tenant environments.

The most valuable functionality of Altaro VM Backup for MSPs is its centralized management console, which allows MSPs to easily monitor and manage backups for all their clients from a single interface. This streamlines operations and saves time, enabling MSPs to efficiently handle large-scale deployments.

Altaro VM Backup for MSPs offers a range of powerful features, including flexible scheduling, granular restore options, and support for both Hyper-V and VMware environments. It also includes advanced features like Augmented Inline Deduplication, which significantly reduces storage requirements and speeds up backup and restore processes.

By providing reliable and efficient backup and recovery, Altaro VM Backup for MSPs helps organizations ensure business continuity and minimize downtime in the event of data loss or system failures. It also enables MSPs to offer value-added services to their clients, enhancing their reputation and increasing customer satisfaction.

Hornetsecurity

MSP360 Backup is a comprehensive data protection solution designed for businesses of all sizes. It offers a wide range of features and capabilities to ensure the safety and security of critical data.

With support for various storage destinations, including local drives, network shares, and cloud storage providers, MSP360 Backup provides flexibility and scalability. It also offers advanced scheduling options, allowing users to automate backups based on specific time intervals or events.

The solution supports both full and incremental backups, minimizing storage requirements and optimizing backup speed. MSP360 Backup also includes built-in encryption and compression, ensuring data privacy and reducing storage costs. Additionally, it offers easy file and folder recovery, allowing users to quickly restore lost or corrupted data.

With its intuitive user interface and robust set of features, MSP360 Backup is a reliable and efficient solution for businesses looking to protect their valuable data.

MSP360

Sample Customers

Alpha & Omega Computer Consultants, Chorus

StratX

Find out what your peers are saying about NinjaOne, Vembu Technologies, N-able and others in MSP Backup. Updated: February 2026.

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