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Amazon AWS vs IBM SoftLayer comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Amazon AWS
Average Rating
8.4
Reviews Sentiment
7.1
Number of Reviews
259
Ranking in other categories
Infrastructure as a Service Clouds (IaaS) (2nd), PaaS Clouds (2nd)
IBM SoftLayer
Average Rating
8.6
Number of Reviews
2
Ranking in other categories
Public Cloud Storage Services (22nd)
 

Mindshare comparison

While both are Cloud Services solutions, they serve different purposes. Amazon AWS is designed for Infrastructure as a Service Clouds (IaaS) and holds a mindshare of 17.2%, up 16.2% compared to last year.
IBM SoftLayer, on the other hand, focuses on Public Cloud Storage Services, holds 1.2% mindshare, up 0.2% since last year.
Infrastructure as a Service Clouds (IaaS) Market Share Distribution
ProductMarket Share (%)
Amazon AWS17.2%
Microsoft Azure10.8%
Akamai Connected Cloud (Linode)9.5%
Other62.5%
Infrastructure as a Service Clouds (IaaS)
Public Cloud Storage Services Market Share Distribution
ProductMarket Share (%)
IBM SoftLayer1.2%
Amazon S313.2%
Amazon S3 Glacier11.5%
Other74.1%
Public Cloud Storage Services
 

Featured Reviews

Asif  Meem - PeerSpot reviewer
Senior Machine Learning Engineer at sportsbet
Managed cloud services have helped accelerate experiments with flexible configuration options
Sometimes the costs associated with spinning up a service, especially managed services, have implications. For example, if I create a Glue job, that will create S3 buckets and other resources that have cost implications, but once I clean up a Glue job, it does not delete the other accessory resources. Sometimes, I have to go hunting for what resources Amazon AWS might have provisioned and how it is costing behind the scenes. It can be complex depending on your level of expertise. It is not as easy to get started, especially when it comes to secure practices. Amazon AWS is more hands-on than other platforms.
reviewer1032702 - PeerSpot reviewer
Global Principal Cloud Architect at a computer software company with 10,001+ employees
Stable with excellent speed and agility
The most valuable aspect of the solution is simply to have the ability to host in a cloud form and out of the data center - the IBM big iron solution. It's the speed and the agility that really sell SoftLayer. The ELT versus ETL extract, transform and load versus extract, load, and then transform, the ELT method is what really sells SoftLayer. The ability to extract act from your current location, load into your future location, with limited change, and then be able to take the transfer actions slowly and methodically after you're in your new location is the part that really makes this awesome. The stability and scalability are quite good.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The features with Amazon AWS that I have found most valuable are its flexibility and high availability. These are the most important and attractive points for me."
"There are a lot of features that I really like including ease of deployment, ease of build and release, and also that it is heavily focused on a PaaS or SaaS model."
"The most valuable feature is the backup ability. Most people are used to one type of backup solution that they're using, but most of these solutions have features that make it difficult to transfer to the cloud. I know that Veeam now gives people the opportunity to backup some on-premises solutions to the cloud. This feature is something that a lot of people are looking for."
"Newly introduced features advance capabilities."
"The tool's most valuable features are AWS Security Hub and AWS GuardDuty."
"I am happy with the dashboard."
"I like that the products are specific and objective. We can resolve a problem using a simple configuration. It's so easy to implement a solution and solve a problem using AWS solutions. AWS has a lot of specific solutions for different use cases. I think that this is the most important thing that made us consider using AWS."
"The most valuable features of Amazon AWS are ease of use, deployment, and short lead time. If you are using an on-premise solution, you need to wait for the hardware, and nowadays it is very difficult, the lead time becomes very long. We propose to our customers to use Amazon AWS because it is very easy, no need to wait for hardware delivery."
"The stability is the solution's most valuable aspect for our organization."
"The ELT versus ETL extract, transform and load versus extract, load, and then transform, the ELT method is what really sells SoftLayer."
 

Cons

"I'm not an expert on the product, but if I had to suggest one improvement, I know a feature that would allow a person to backup his on-premise solution to the cloud directly with one click would be useful. This solution should be agnostic because sometimes a product that was backed up with Veeam is highly compatible with Commvault. I think it would be better if these backup features were agnostic. Viewing a build could also be improved. It's not easy to follow up on your consumption and see how much you're paying and how much you will be paying. Viewing the build could be more clear."
"Requires better integration with other cloud products."
"I'd like to see AWS implement consolidated billing for businesses operating under one group. We want to consolidate the functionalities but keep the billing separate. That is a challenge we've faced, and I feel it's something they can improve on. For example, maybe you have three businesses that are operating under one group, and you want each entity to have a separate bill for the respective workload that they're using."
"The technical support package for free trial users should be built on and improved."
"I have trouble with the AWS command-line interface."
"Amazon AWS should integrate AI capabilities."
"A person with no AWS experience might find it overwhelming at first."
"Amazon AWS could improve by being more secure and adding more features."
"For us, the versioning was an issue."
"The interface is hard to use for us. It should be simplified."
 

Pricing and Cost Advice

"Licensing fees depend on the contract. It can be monthly or on-demand resources."
"We have a monthly subscription for Amazon AWS."
"Its pricing can be simplified a little bit more. Even though they have been reducing it, I still believe they can do better as compared to GCP, Google Cloud."
"If I was going to compare the cost of Amazon AWS to Microsoft Azure, they are approximately the same."
"It is very expensive, you have to be very cautious."
"We pay a monthly licensing fee. It's below $100 a month."
"Its price is kind of okay. When we do a migration from on-premises to the cloud, we typically use the lift-and-shift model. Based on the studies that we have done, cost savings are definitely there when we moved from on-premises to the cloud."
"When I first started using the solution I used a free trial, and then we upgraded to a pay-as-you-go subscription. We have an allocated budget of $50."
Information not available
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Comparison Review

it_user8586 - PeerSpot reviewer
Engineer at a tech consulting company with 51-200 employees
Aug 14, 2013
Amazon vs Rackspace vs Microsoft vs Google: Cloud Hosting Services Comparison
Amazon Web Services, Rackspace OpenStack, Microsoft Windows Azure and Google are the major cloud hosting and storage service providers. Athough Amazon is top of them and is oldest in cloud market, Rackspace, Microsoft and Google are giving tough competition to each other and to Amazon also for…
 

Top Industries

By visitors reading reviews
Financial Services Firm
14%
Manufacturing Company
9%
Computer Software Company
8%
University
7%
No data available
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business131
Midsize Enterprise48
Large Enterprise114
No data available
 

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Also Known As

Amazon Web Services, AWS
CloudLayer
 

Overview

 

Sample Customers

Pinterest, General Electric, Pfizer, Netflix, and Nasdaq.
Whogohost Ltd., Skypicker, Infinity Computers and Communications Company, Grace Co. Ltd., Keyword, Uvionics Tech, Tennis Australia, immixGroup, Salesbox, Cxense ASA, Avnet Inc., Komsomolskaya Pravda, Seekr
Find out what your peers are saying about Microsoft, Amazon Web Services (AWS), Akamai and others in Infrastructure as a Service Clouds (IaaS). Updated: January 2026.
881,082 professionals have used our research since 2012.