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Amazon AWS vs IBM SoftLayer comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Amazon AWS
Average Rating
8.4
Reviews Sentiment
7.2
Number of Reviews
255
Ranking in other categories
Infrastructure as a Service Clouds (IaaS) (2nd), PaaS Clouds (2nd)
IBM SoftLayer
Average Rating
8.6
Number of Reviews
2
Ranking in other categories
Public Cloud Storage Services (21st)
 

Mindshare comparison

While both are Cloud Services solutions, they serve different purposes. Amazon AWS is designed for Infrastructure as a Service Clouds (IaaS) and holds a mindshare of 13.6%, down 22.9% compared to last year.
IBM SoftLayer, on the other hand, focuses on Public Cloud Storage Services, holds 0.2% mindshare, up 0.2% since last year.
Infrastructure as a Service Clouds (IaaS)
Public Cloud Storage Services
 

Featured Reviews

Arun Srivastav - PeerSpot reviewer
Allows for automatic scaling of resources and provides built-in firewalls and security features, eliminating the need for external security solutions
One thing that's a bit different is that we're still accustomed to speaking to someone directly. AWS doesn't offer that kind of support. It's only through bots. You're speaking to chatbots, and that can sometimes be frustrating because there's no person on the other side. AI is not a substitute for a person. AWS marketplace is very strong, but somehow AWS doesn't promote it much. They have a huge customer base across the globe, and if products were launched in their marketplace, they could sell like hotcakes. They should improve their marketplace and promote the same product across the globe. They can take a cut, but they should promote it. That's something they don't do very much. So, AWS should promote its marketplace software. The company should promote it aggressively. Currently, they keep it very subtle. If you ask for it, they'll help you out. But they don't seem to advertise, "You're building a product on our platform? Why don't you sell it in our marketplace?" Improvement in AI: AWS is a little behind Microsoft Azure in terms of AI. AWS is still getting there, but the kind of examples and help files available in Azure for AI are much better. So AWS still needs to work on its AI functionality.
reviewer1032702 - PeerSpot reviewer
Stable with excellent speed and agility
The most valuable aspect of the solution is simply to have the ability to host in a cloud form and out of the data center - the IBM big iron solution. It's the speed and the agility that really sell SoftLayer. The ELT versus ETL extract, transform and load versus extract, load, and then transform, the ELT method is what really sells SoftLayer. The ability to extract act from your current location, load into your future location, with limited change, and then be able to take the transfer actions slowly and methodically after you're in your new location is the part that really makes this awesome. The stability and scalability are quite good.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The AWS feature that I most enjoy is Lambda functions. I primarily use serverless components because they allow you to process things without having to compromise on resources like when running EC2 instances or virtual machines. With minimal effort, you can scale up an unlimited number of processes, even concurrently, to process things. I frequently work with web APIs, so I use Lambda a lot in this area."
"The installation is quite straightforward."
"The interface of the solution is good."
"We've built several AI ML solutions and done lots of work on the GPUs available on Amazon servers. We did a lot of work around web spidering, natural language processing, and machine learning or deep learning workloads."
"AWS has large community support."
"It's a very flexible and customizable service"
"Technical support is quite helpful."
"There are a lot of features that I really like including ease of deployment, ease of build and release, and also that it is heavily focused on a PaaS or SaaS model."
"The stability is the solution's most valuable aspect for our organization."
"The ELT versus ETL extract, transform and load versus extract, load, and then transform, the ELT method is what really sells SoftLayer."
 

Cons

"The response time of technical support could be better."
"Its subscription model or pricing model is too complex, which should be improved."
"This solution could be improved by a better licensing model, especially for third-party software. Amazon AWS could also potentially be improved by more free storage, but I think that it's okay when compared to competitors' products."
"Amazon AWS could be improved with cheaper licensing costs."
"I have trouble with the AWS command-line interface."
"Our API Management solution is integrated with Lambda, and last year, we had an issue while upgrading Lambda from version 8.0 to version 10. It seemed like Lambda runtime was changed by AWS, and there was a bug that caused the downtime. The loading of the dashboard is slow. It could be because I am located in China."
"Not all of the functionality is available in Europe and our customers in France want to be able to use features that are only available in the US."
"The technical support should be better than what is on offer right now."
"For us, the versioning was an issue."
"The interface is hard to use for us. It should be simplified."
 

Pricing and Cost Advice

"The pricing is fair."
"Maintain a good budget, plan the consumption"
"Licensing can be purchased on a yearly basis, which is an auto-renewal. We also have an on-demand on-pay purchase."
"One of the best-kept ways to reduce costs is to develop it on serverless technologies with AWS Lambda, SNS, DynamoDB, and S3."
"Reasonably priced and comparable to similar services."
"It could be cheaper, and Amazon could also be more transparent with its pricing. I would first expect any product vendor to give me the utmost transparency on pricing information. There shouldn't be any hidden costs. Their service offerings have a bit of segmentation, and they focus more on SMBs. They brought them onto the cloud and encouraged them to use solutions on the cloud. But strategically, they should probably improve that and offer some credits."
"It's an expensive product."
"When compared to GCP, Google, or Azure, the price could be lower."
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Comparison Review

it_user8586 - PeerSpot reviewer
Aug 14, 2013
Amazon vs Rackspace vs Microsoft vs Google: Cloud Hosting Services Comparison
Amazon Web Services, Rackspace OpenStack, Microsoft Windows Azure and Google are the major cloud hosting and storage service providers. Athough Amazon is top of them and is oldest in cloud market, Rackspace, Microsoft and Google are giving tough competition to each other and to Amazon also for…
 

Top Industries

By visitors reading reviews
Educational Organization
26%
Financial Services Firm
13%
Computer Software Company
11%
Manufacturing Company
7%
No data available
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
 

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Comparisons

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Also Known As

Amazon Web Services, AWS
CloudLayer
 

Overview

 

Sample Customers

Pinterest, General Electric, Pfizer, Netflix, and Nasdaq.
Whogohost Ltd., Skypicker, Infinity Computers and Communications Company, Grace Co. Ltd., Keyword, Uvionics Tech, Tennis Australia, immixGroup, Salesbox, Cxense ASA, Avnet Inc., Komsomolskaya Pravda, Seekr
Find out what your peers are saying about Microsoft, Amazon Web Services (AWS), Oracle and others in Infrastructure as a Service Clouds (IaaS). Updated: March 2025.
845,406 professionals have used our research since 2012.