BMC TrueSight and Amazon CloudWatch are leading products in the IT infrastructure monitoring sector. With its seamless integration into the AWS ecosystem, CloudWatch may have an advantage for AWS users thanks to its strong real-time analytics and integration.
Features: BMC TrueSight offers an integrated platform that consolidates different monitoring tools into a single console, providing a comprehensive view of application and infrastructure health. It supports a wide variety of assets, from hardware to cloud apps, through Knowledge Modules. Amazon CloudWatch, fully integrated with the AWS ecosystem, offers detailed infrastructure and workload monitoring, real-time data analytics, and AWS service compatibility.
Room for Improvement: BMC TrueSight could simplify its deployment and improve cloud and application monitoring capabilities. Users also suggest enhancements in documentation and reducing resource intensity. Amazon CloudWatch could extend its flexibility beyond AWS, improve dashboard offerings, and integrate more APIs to enhance usability across multi-cloud environments. Additionally, it would benefit from better real-time monitoring features.
Ease of Deployment and Customer Service: BMC TrueSight's on-premises deployment can complicate setup, and its customer support has mixed reviews concerning response time and expertise. CloudWatch, a cloud-native tool, is easily integrable with AWS infrastructure, although its technical support also has room for improvement.
Pricing and ROI: BMC TrueSight has high upfront costs due to complex licensing but offers long-term ROI by reducing IT operation expenses. Amazon CloudWatch's pay-as-you-go model is cost-effective for scalable AWS service integration, though costs may rise with extensive custom metrics usage. However, this is often justified for AWS-focused users.
Amazon CloudWatch offers cost-saving advantages by being an inbuilt solution that requires no separate setup or maintenance for monitoring tasks.
While using their cloud and cloud resources, if you have an issue with CloudWatch, you must pay additional monthly fees to get time from dedicated tech support.
In recent years, due to business expansion, knowledge levels among support engineers seem to vary.
Amazon CloudWatch's scalability is managed by AWS.
I sometimes notice slowness when Amazon CloudWatch agents are installed on machines with less capacity, causing me to use other monitoring tools.
When using third-party dashboards such as Kibana or Grafana and other visualization tools, there should be a way to feed CloudWatch's data and logging capabilities into these visualization tools.
Amazon CloudWatch charges extra for custom metrics, which is a significant disadvantage.
Maybe Amazon Web Services can improve by providing a library for CloudWatch with some useful features.
Overall, the pricing of Amazon CloudWatch is very expensive.
Amazon CloudWatch charges more for custom metrics as well as for changes in the timeline.
Being an inbuilt solution from AWS, it saves time on installation, setup, and maintenance.
The best features of Amazon CloudWatch need to improve visibility into the network because when using hundreds of network resources such as transit gateway, VPNs, routers, route tables, and firewalls, it does not give many details in a structured manner.
I like its filtering capability and its ability to give the cyber engine insights.
| Product | Market Share (%) |
|---|---|
| Amazon CloudWatch | 1.6% |
| BMC TrueSight Operations Management | 0.7% |
| Other | 97.7% |
| Company Size | Count |
|---|---|
| Small Business | 17 |
| Midsize Enterprise | 8 |
| Large Enterprise | 24 |
| Company Size | Count |
|---|---|
| Small Business | 23 |
| Midsize Enterprise | 6 |
| Large Enterprise | 24 |
Amazon CloudWatch integrates seamlessly with AWS, providing real-time monitoring and alerting features. Its interface supports task automation, enhancing troubleshooting and analytics capabilities, while offering strong security and scalability at a cost-effective rate.
Amazon CloudWatch is an impactful platform for monitoring AWS resources and managing application performance. It simplifies infrastructure performance monitoring by providing comprehensive analytics capabilities, including application insights and event scheduling. Users appreciate CloudWatch for its detailed metrics, dashboards, and support in issuing alerts to detect anomalies. It efficiently tracks performance, optimizes resource utilization, and ensures service availability. CloudWatch is recognized for its robust alerting features and integration with other AWS services, further supporting its resource monitoring capabilities. However, there is room for improvement in dashboard customization, log streaming speed, and integration with non-AWS services. Enhancements in API integration, machine learning features, and support for third-party tools are also desired.
What features does Amazon CloudWatch offer?Industries implementing Amazon CloudWatch often focus on optimizing IT infrastructure. Companies in sectors like finance and e-commerce rely on its monitoring and alerting capabilities to ensure service uptime and performance. The platform's automation and analytics features empower teams to proactively manage performance and detect potential issues promptly.
BMC TrueSight offers extensive event management and seamless integration, providing comprehensive monitoring across varied infrastructures through its centralized console and Knowledge Modules.
BMC TrueSight delivers robust event management capabilities with seamless integration and comprehensive monitoring of diverse infrastructures. Its single console simplifies management, offering automated triage for standardized alerts, enhancing efficiency. Knowledge Modules support services from hardware to cloud, while proactive monitoring and capacity optimization enhance customization. It efficiently supports mixed environments by providing detailed insights and intelligently routing alerts to reduce noise. While improvements are needed in deployment, integration, AI, automation, reporting, and complexity reduction, it still meets diverse operational needs effectively.
What are BMC TrueSight's key features?BMC TrueSight is widely used in performance and availability monitoring for infrastructure and applications, supporting the monitoring of servers, databases, networks, and IT environments. It is implemented to improve management and reduce downtime, serving needs in data centers and cloud services. Organizations leverage it for event management, comprehensive data center monitoring, and cloud services, using its capabilities for alerting, ticket creation, troubleshooting, and compliance, enhancing operational efficiency globally.
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