Amazon CloudWatch vs Centreon comparison

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Amazon CloudWatch

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Executive SummaryUpdated on Jun 3, 2026

Centreon and Amazon CloudWatch both compete in the IT monitoring space. While both offer robust solutions, Centreon stands out for its flexibility and dashboards in on-premises management, whereas Amazon CloudWatch excels in seamless AWS service integration and cloud management.

Features: Centreon offers centralized monitoring for multiple devices, flexibility in creating detailed dashboards, and integration capabilities, allowing extensive custom views and predictive metrics. Amazon CloudWatch provides comprehensive monitoring within the AWS ecosystem, detailed performance metrics and logs, and real-time alerts, ensuring efficient cloud infrastructure management.

Room for Improvement: Centreon could improve in automating tasks, enhancing cloud monitoring capabilities, and making the reporting features more intuitive. Challenges also include real-time alert reliability. Amazon CloudWatch could benefit from enhanced visualization options, improved traceability, and more intuitive integration with non-AWS services.

Ease of Deployment and Customer Service: Centreon supports on-premises and hybrid deployment, though it sometimes experiences slow support response, with a desire for 24/7 availability. Amazon CloudWatch, integrated within AWS, offers straightforward setup for AWS users, with support aligning with AWS standards for a consistent cloud experience.

Pricing and ROI: Centreon is valued for its open-source roots, making it cost-effective for monitoring needs, with licensing flexibility appreciated. Users see ROI through efficient device management. Amazon CloudWatch pricing is usage-based, potentially becoming expensive with increased data storage, though cost-effective for AWS users appreciating its all-in-one cloud monitoring capabilities.

To learn more, read our detailed Amazon CloudWatch vs. Centreon Report (Updated: September 2026).

Amazon CloudWatch vs. Centreon

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Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

ROI

Sentiment score

7.0

Amazon CloudWatch enhances ROI by automating monitoring, reducing staffing costs, and improving developer productivity with centralized dashboards.

Sentiment score

8.1

Centreon enhances ROI through efficient monitoring, quick issue resolution, cost savings, and minimal impact during outages.

Automated alerts, centralized dashboards, and log analysis reduce troubleshooting time, improve incident response, and minimize manual monitoring.

Senior Engineer at Airy Software Technologies Private Limited

Amazon CloudWatch offers cost-saving advantages by being an inbuilt solution that requires no separate setup or maintenance for monitoring tasks.

For more quotes and insights, download the Amazon CloudWatch report

Digital Services & Engagement Senior Manager at AXA

Centreon provides timesaving and costsaving benefits as it lets us manage multiple devices on a single platform.

Network Engineer at a manufacturing company with 10,001+ employees

It significantly saves time by automating monitoring tasks and reduces costs as it requires fewer resources.

For more quotes and insights, download the Centreon report

System Administrator at a manufacturing company with 10,001+ employees

Customer Service

Sentiment score

7.5

Amazon CloudWatch support is praised for responsiveness and expertise, though resolution speed varies with support tiers and engineer quality.

Sentiment score

7.1

Centreon's customer service is responsive and knowledgeable, though availability limitations and support level improvements are needed.

In recent years, due to business expansion, knowledge levels among support engineers seem to vary.

Digital Services & Engagement Senior Manager at AXA

While using their cloud and cloud resources, if you have an issue with CloudWatch, you must pay additional monthly fees to get time from dedicated tech support.

S K Mishra

founder, ceo at Techrev Solutions Pvt Ltd

Customer support for Amazon CloudWatch has been excellent.

For more quotes and insights, download the Amazon CloudWatch report

Senior Engineer at Airy Software Technologies Private Limited

We do not have direct access to Centreon's technical support.

Network Engineer at a manufacturing company with 10,001+ employees

If issues arise, like services appearing as down in Centreon, technical support helps check the polar-server communication.

System Administrator at a manufacturing company with 10,001+ employees

Technical support from Centreon responds within 24 hours and resolves issues quickly.

For more quotes and insights, download the Centreon report

Monitoring and Operations Pilot at Egis S.A.

Scalability Issues

Sentiment score

7.7

Amazon CloudWatch is praised for seamless scalability, efficient data handling, and stability, despite some cost concerns.

Sentiment score

7.0

Centreon is valued for flexibility and scalability, though improvements in data management and alert scaling are recommended.

It is already there as a managed service from AWS.

Infrastructure Lead at Danat Fz LLC

The scalability of Amazon CloudWatch is very good, providing high throughput and auto-managing applications alongside auto-dashboard support.

Senior Engineer at Airy Software Technologies Private Limited

Amazon CloudWatch's scalability is managed by AWS.

For more quotes and insights, download the Amazon CloudWatch report

Digital Services & Engagement Senior Manager at AXA

Occasionally, for several hours, we do not receive any alerts, causing a business impact.

Network Engineer at a manufacturing company with 10,001+ employees

We use other tools for adding and deploying configured devices, but direct access from Centreon would be beneficial.

For more quotes and insights, download the Centreon report

Monitoring and Operations Pilot at Egis S.A.

Stability Issues

Sentiment score

8.1

Amazon CloudWatch is highly reliable with minimal bugs, though minor delays and some query complexity are occasionally noted.

Sentiment score

7.5

Centreon is stable and reliable, though stability may vary; support resolves issues swiftly, especially with the latest versions.

I sometimes notice slowness when Amazon CloudWatch agents are installed on machines with less capacity, causing me to use other monitoring tools.

For more quotes and insights, download the Amazon CloudWatch report

Digital Services & Engagement Senior Manager at AXA

Sometimes we do not receive alerts, causing business impact, and users ask why no alerts were received.

Network Engineer at a manufacturing company with 10,001+ employees

Centreon is a much more straightforward and stable tool compared to Icinga.

For more quotes and insights, download the Centreon report

System Administrator at a manufacturing company with 10,001+ employees

Room For Improvement

Amazon CloudWatch users desire more intuitive dashboards, cost-effectiveness, better integration, and improved monitoring and scalability features.

Centreon users seek improved customization, monitoring, UI, documentation, integration, mobile features, auto-remediation, multilingual support, and notifications.

When using third-party dashboards such as Kibana or Grafana and other visualization tools, there should be a way to feed CloudWatch's data and logging capabilities into these visualization tools.

S K Mishra

founder, ceo at Techrev Solutions Pvt Ltd

We are in a process of integrating Grafana, Loki, and Prometheus to have better visualization on Amazon CloudWatch.

Infrastructure Lead at Danat Fz LLC

I wish to see simpler pricing, more intuitive dashboards, easier log queries for beginners, richer visualization options, and strong AI-assisted troubleshooting.

For more quotes and insights, download the Amazon CloudWatch report

Senior Engineer at Airy Software Technologies Private Limited

Enhancements are needed in identifying configuration issues, providing real-time alerts in case of issues, and improving the HTTP configuration tasks.

Monitoring and Operations Pilot at Egis S.A.

Reliability is sometimes an issue. Centreon has a developer mode and production mode, but sometimes alerts don't come through in production mode.

Network Engineer at a manufacturing company with 10,001+ employees

While Centreon excels at server-level monitoring, it lacks the ability to track web app availability and latency, unlike Dynatrace, which is efficient in this area.

For more quotes and insights, download the Centreon report

System Administrator at a manufacturing company with 10,001+ employees

Setup Cost

Enterprise buyers report mixed experiences with Amazon CloudWatch pricing, ranging from affordable to expensive, depending on usage and integration.

Centreon provides an open-source solution for SMEs but has a complex pricing model for enterprises needing premium features.

Overall, the pricing of Amazon CloudWatch is very expensive.

S K Mishra

founder, ceo at Techrev Solutions Pvt Ltd

Amazon CloudWatch charges more for custom metrics as well as for changes in the timeline.

Digital Services & Engagement Senior Manager at AXA

It was very easy to set up because it is built into AWS and does not require separate licensing, being billed based on usage.

For more quotes and insights, download the Amazon CloudWatch report

Senior Engineer at Airy Software Technologies Private Limited

Centreon's pricing is not very expensive.

For more quotes and insights, download the Centreon report

Monitoring and Operations Pilot at Egis S.A.

Valuable Features

Amazon CloudWatch offers real-time monitoring, comprehensive logging, AWS integration, and analytics with cost-effectiveness and detailed data insights.

Centreon offers unlimited monitoring, enhanced visualization, and customizable features for efficient oversight with extensive device compatibility and anomaly detection.

We can quickly fix issues at the point of occurrence, and real-time metrics for microservices provide centralized logging and automated alerts that enable fast incident detection, quicker troubleshooting, and better application reliability.

Senior Engineer at Airy Software Technologies Private Limited

Amazon CloudWatch allows me to set up and view even historical logs, which is one of the features I find valuable.

Digital Services & Engagement Senior Manager at AXA

If there is a CPU spike or system issues, we set alarms to notify us if the system is going down or not reachable.

For more quotes and insights, download the Amazon CloudWatch report

Infrastructure Lead at Danat Fz LLC

Monitoring is a fundamental pillar of technical support, and Centreon streamlines this process, reducing the need for extensive manual checks.

System Administrator at a manufacturing company with 10,001+ employees

Centreon's real-time monitoring, despite having some manual aspects, supports us in managing our operations effectively.

Monitoring and Operations Pilot at Egis S.A.

Centreon allows us to monitor all of our devices on one platform.

For more quotes and insights, download the Centreon report

Network Engineer at a manufacturing company with 10,001+ employees

Categories and Ranking

Amazon CloudWatch

Ranking in Cloud Monitoring Software

15th

Average Rating

8.0

Reviews Sentiment

7.2

Number of Reviews

Ranking in other categories

Application Performance Monitoring (APM) and Observability (22nd), Log Management (19th)

Centreon

Ranking in Cloud Monitoring Software

19th

Average Rating

8.4

Reviews Sentiment

7.2

Number of Reviews

Ranking in other categories

Network Monitoring Software (22nd), IT Infrastructure Monitoring (25th)

Mindshare comparison

As of September 2026, in the Cloud Monitoring Software category, the mindshare of Amazon CloudWatch is 1.6%, down from 2.3% compared to the previous year. The mindshare of Centreon is 2.2%, down from 3.2% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Cloud Monitoring Software Mindshare Distribution
Product	Mindshare (%)
Amazon CloudWatch	1.6%
Centreon	2.2%
Other	96.2%

Cloud Monitoring Software

Featured Reviews

Has provided reliable monitoring and alerting through extensive metric tracking and dashboard configuration

Infrastructure Lead at Danat Fz LLC

Amazon CloudWatch itself provides a lot of data. However, for visualization, we need to use third-party tools. We are in a process of integrating Grafana, Loki, and Prometheus to have better visualization on Amazon CloudWatch. We are also integrating Grafana with the application itself to get the application data and logs. Alternatively, there is AWS Kinesis and Glue where you can scrape the logs and have visualization, but a more easy option is Grafana. If you want to get a proper visual representation to see what is happening, then you need to integrate a third-party tool. Amazon CloudWatch has all the data, but to see what is happening, you need some third-party tool.

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Experience enhanced monitoring with real-time alerts and efficient support

Monitoring and Operations Pilot at Egis S.A.

I would like to see automation in the poller features, as currently, the poller is not automated. If we could automate the addition or removal of hosts in the poller, it would improve efficiency. Sometimes, Centreon does not show the status of services as updated, which should be addressed. Additionally, enhancements are needed in identifying configuration issues, providing real-time alerts in case of issues, and improving the HTTP configuration tasks, as Centreon does not currently display issues with HTTP links, requiring manual investigation.

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Top Industries

By visitors reading reviews

Financial Services Firm

14%

Manufacturing Company

Outsourcing Company

Comms Service Provider

10%

Construction Company

10%

Computer Software Company

Financial Services Firm

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

By reviewers
Company Size	Count
Small Business	17
Midsize Enterprise	8
Large Enterprise	26

By reviewers
Company Size	Count
Small Business	11
Midsize Enterprise	5
Large Enterprise	14

Questions from the Community

What is your experience regarding pricing and costs for Amazon CloudWatch?

The experience with pricing, setup cost, and licensing for Amazon CloudWatch has been positive. It was very easy to set up because it is built into AWS and does not require separate licensing, bein...

What needs improvement with Amazon CloudWatch?

For improvements, I think Amazon CloudWatch could enhance certain areas, particularly regarding pricing structure. I wish to see simpler pricing, more intuitive dashboards, easier log queries for b...

What is your primary use case for Amazon CloudWatch?

My main use case for Amazon CloudWatch is the monitoring and analytics of the application servers. I basically use Amazon CloudWatch to monitor the microservices and AWS infrastructure, helping me ...

What is your experience regarding pricing and costs for Centreon?

Centreon's pricing is not very expensive. Initially, I rated it seven, but corrected to five out of ten.

What needs improvement with Centreon?

I have certain concerns with Centreon, such as being unable to set downtime for multiple devices at once due to the limitation of adding only 50 devices in a single go. Increasing this limit would ...

What is your primary use case for Centreon?

We are using Centreon for monitoring devices, both LAN and WAN devices. There are subsidiaries for my company, so if any devices go down or there are any service alerts, we receive alerts through C...

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Product Reports

Amazon CloudWatch

Download Amazon CloudWatch product report

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Overview

Amazon CloudWatch integrates seamlessly with AWS, providing real-time monitoring and alerting features. Its interface supports task automation, enhancing troubleshooting and analytics capabilities, while offering strong security and scalability at a cost-effective rate.

Amazon CloudWatch is an impactful platform for monitoring AWS resources and managing application performance. It simplifies infrastructure performance monitoring by providing comprehensive analytics capabilities, including application insights and event scheduling. Users appreciate CloudWatch for its detailed metrics, dashboards, and support in issuing alerts to detect anomalies. It efficiently tracks performance, optimizes resource utilization, and ensures service availability. CloudWatch is recognized for its robust alerting features and integration with other AWS services, further supporting its resource monitoring capabilities. However, there is room for improvement in dashboard customization, log streaming speed, and integration with non-AWS services. Enhancements in API integration, machine learning features, and support for third-party tools are also desired.

What features does Amazon CloudWatch offer?

Seamless Integration: Works effortlessly with AWS for cohesive service management.
Advanced Metrics: Provides detailed monitoring of CPU, memory, and more.
Real-time Monitoring: Offers up-to-the-minute alerts on infrastructure status.
Dashboards: User-friendly and informative for quick insights.
Automation: Supports task automation for efficient troubleshooting.

What benefits does Amazon CloudWatch provide?

Cost-effectiveness: Efficient resource monitoring without high costs.
Scalability: Easily adapts to growing infrastructure needs.
Security: Strong protocols for safe monitoring activities.
Improved Performance: Enhances application insights and operational efficiency.
Operational Insights: Provides comprehensive logging and performance analysis.

Industries implementing Amazon CloudWatch often focus on optimizing IT infrastructure. Companies in sectors like finance and e-commerce rely on its monitoring and alerting capabilities to ensure service uptime and performance. The platform's automation and analytics features empower teams to proactively manage performance and detect potential issues promptly.

Amazon Web Services (AWS)

Centreon offers a robust IT infrastructure monitoring platform, featuring user-friendly dashboards and real-time monitoring. It excels in scalability and integration, making it suitable for monitoring diverse network environments.

Centreon stands out with its unified monitoring capabilities, providing businesses with user-friendly dashboards and extensive plugins for customization. Its scalability ensures companies can expand monitoring tasks without incurring additional costs. Integration capabilities allow seamless interaction with ticketing systems and automation tools. Centreon offers customizable reporting and effectively manages downtimes, providing real-time feedback and proactive maintenance through Business Activity and Anomaly Detection features. Despite its strengths, users find areas for improvement including downtime scheduling, API functionalities, UI enhancements, end-to-end monitoring, and documentation. Businesses are increasingly demanding better automation, network discovery, cloud monitoring, and notification options.

What are Centreon's standout features?

Unified Monitoring: Delivers a comprehensive monitoring platform for IT infrastructure.
User-Friendly Dashboards: Offers intuitive and customizable dashboards for efficient monitoring.
Extensive Plugins: Enables flexibility and customization through numerous plugins.
Scalability: Allows expansion of monitoring duties without additional costs.
Integration Capabilities: Seamlessly integrates with ticketing systems and other tools.

What benefits should users look for in reviews?

Cost Efficiency: Minimized resolution time through proactive maintenance features.
Ease of Use: Simplifies monitoring with its user-friendly interface.
Proactive Issue Resolution: Real-time monitoring and alerts help prevent service outages.
Customizable Reporting: Adapts reports to meet specific organizational requirements.
Diverse Network Management: Capable of handling diverse IT environments efficiently.

Centreon is implemented across industries to monitor IT infrastructures, including networks, servers, and applications. Companies leverage it to track server performance, manage network devices, and receive timely alerts on device status. Its ability to integrate with ticketing systems and automation tools streamlines operations, enhancing global IT infrastructure monitoring and customer service management with real-time feedback and issue resolution.

Sample Customers

AirAsia, Airbnb, Aircel, APUS, Avazu, Casa & Video, Futbol Club Barcelona (FCBarcelona), National Taiwan University, redBus

Airbus, Bollore, BT, Canal Plus, Kuehne Nagel, Limagrain, LVMH, Oberthur Technologies, Orange, Darty, Addax Petroleum, Plastic Omnium, Auchan, Valeo, Saint Gobin, Clarins, Hugo Boss, JC Decaux, French Government (Defense, Justice, Environment, Agriculture), OptiComm, Thales, Zeiss.

Amazon CloudWatch vs. Centreon