

Auth0 and Amazon Cognito are leading competitors in the identity and access management category. Auth0 holds an upper hand in user satisfaction due to its flexible features and strong customer support, while Amazon Cognito excels in scalability and integration within AWS.
Features: Auth0 is known for its extensive social media integration, offering over 30 social logins and the ability to create custom connections. It provides robust single-page application authentication workflows and is complemented by developer-friendly documentation. Amazon Cognito delivers seamless integration with AWS services, strong user management features, and flexible options like OTP and pre/post-token generation, enhancing its utility in AWS-intensive environments.
Room for Improvement: Auth0 could enhance its authorization management flexibility and reduce pricing complexity, with users suggesting improvements in machine-to-machine authentication flows and multi-tenancy support. Amazon Cognito is encouraged to improve its documentation and user onboarding, as well as advance customization options for developers and refine its handling of user profile enrichment.
Ease of Deployment and Customer Service: Both platforms offer deployment on public cloud infrastructures. Auth0 receives high praise for its superior customer service, with quick and effective support praised by users. In contrast, Amazon Cognito faces criticism due to delayed support responses, especially when dealing with complex issues, affecting user satisfaction despite its pricing model.
Pricing and ROI: Auth0 is viewed as costly, with enterprise users often facing confusing pricing models, yet it offers substantial ROI and long-term cost savings on in-house development. In comparison, Amazon Cognito adopts a variable pricing model based on user count, appreciated for its scalability and affordable basic features, though additional functionality can lead to significant pricing increases.
| Product | Market Share (%) |
|---|---|
| Auth0 Platform | 8.0% |
| Amazon Cognito | 4.8% |
| Other | 87.2% |

| Company Size | Count |
|---|---|
| Small Business | 8 |
| Midsize Enterprise | 4 |
| Large Enterprise | 4 |
| Company Size | Count |
|---|---|
| Small Business | 8 |
| Midsize Enterprise | 4 |
| Large Enterprise | 8 |
Amazon Cognito is a simple user identity and data synchronization service that helps you securely manage and synchronize app data for your users across their mobile devices. You can create unique identities for your users through a number of public login providers (Amazon, Facebook, and Google) and also support unauthenticated guests. You can save app data locally on users’ devices allowing your applications to work even when the devices are offline. With Amazon Cognito, you can save any kind of data in the AWS Cloud, such as app preferences or game state, without writing any backend code or managing any infrastructure. This means you can focus on creating great app experiences instead of having to worry about building and managing a backend solution to handle identity management, network state, storage, and sync.
Auth0 Platform utilizes JWT-based authentication and supports over 30 social logins, enabling integration with various codebases. Known for robust security, compliance, and scalability, it's tailored for enterprises needing customizable, efficient authentication solutions.
Auth0 Platform is a comprehensive identity management system used for customer, business-to-business, and API authentication across cloud infrastructures like AWS, Azure, and GCP. It simplifies user logins and identity management with features like Single Sign-On, identity federation, and multi-tenancy. Enterprises rely on it for its dynamic authentication capabilities and efficient management of user roles. However, areas for enhancement include authorization features, flexible pricing for small developers, and enhanced documentation for machine-to-machine authentication. Improving multi-tenancy support and customizable login experiences could elevate its appeal.
What are the key features of Auth0 Platform?In industries deploying Auth0 Platform, such as cloud-based service providers and enterprises using API-driven architectures, its implementation focuses on secure and seamless user logins. Many leverage its readiness for scaling authentication processes and its extensibility, including support for Single Sign-On and identity federation, to create streamlined user experiences across businesses. Expanding multi-factor authentication beyond traditional methods and refining social login integrations are common approaches to address specific industry needs.
We monitor all Access Management reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.