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Amazon Cognito vs Ping Identity Platform comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Amazon Cognito
Ranking in Access Management
10th
Average Rating
7.4
Reviews Sentiment
6.9
Number of Reviews
15
Ranking in other categories
No ranking in other categories
Ping Identity Platform
Ranking in Access Management
3rd
Average Rating
8.2
Reviews Sentiment
7.1
Number of Reviews
29
Ranking in other categories
Single Sign-On (SSO) (3rd), Authentication Systems (7th), Data Governance (8th), Identity and Access Management as a Service (IDaaS) (IAMaaS) (5th), Customer Identity and Access Management (CIAM) (2nd), Directory Servers (1st)
 

Mindshare comparison

As of October 2025, in the Access Management category, the mindshare of Amazon Cognito is 6.3%, up from 5.6% compared to the previous year. The mindshare of Ping Identity Platform is 7.3%, down from 8.7% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Access Management Market Share Distribution
ProductMarket Share (%)
Ping Identity Platform7.3%
Amazon Cognito6.3%
Other86.4%
Access Management
 

Featured Reviews

Wojciech Doganowski - PeerSpot reviewer
International setup localization challenges drive custom development while outsourcing credential management enhances security
We are using it in an international setup where we have multiple services running in multiple countries. Cognito localizes only regarding language, but the service is localized in each country. Cognito has the possibility to render the login screen and all the customer flows related to managing the account. Still, it's useless in an international setup. They are unable to localize these screens, so we had to write our own screens and just use the Cognito API. I hope they will fix this soon because it's useful to rely on already prepared flows for all the account management. As it doesn't work with different languages, rewriting it is quite complicated. Additionally, maybe they could find another step in the price so there is not such a significant jump from the basic to extended functionality. Some flexibility would be helpful.
MAHESHKUMAR7 - PeerSpot reviewer
Offers multi-factor authentication and application support side of PingFederate but application only supports specific protocols
A lot of teams work with technical support, but I work with it for user issues only. You might need support with things like application swaps, application names, and application URLs. I didn't know where to find those in Ping Identity, so I contacted technical support for those issues. The support team is very clever and active. They provide end-to-end support once an issue is created. I have worked with most of the support team. I also work with the support team because I work with the operations team. I provide 24/7 support to production and non-production environments. I coordinate with application and network teams to troubleshoot critical tickets and issues related to Ping Identity solutions.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"I rate Amazon Cognito nine out of ten."
"The features most valuable to us are the ability to integrate with various IDPs and the capability to sync with multiple applications."
"This is a scalable solution. If our app or general usage increases, this solution can support it."
"The federation is one of the most efficient features as the pricing is competitive."
"One of the key benefits of this software is its ease of integration with a wide range of applications, including mobile apps and web applications. This simplifies the process of integration, and it can be seamlessly incorporated with Azure, Kubernetes, and other software systems."
"The most valuable features of Amazon Cognito are OTP validation and email validation."
"What is quite valuable is that we can outsource storage of the credentials to AWS, and they manage it quite securely."
"I appreciate Amazon Cognito's ability to scale with demand and its seamless user verification features."
"The solution is stable. We haven't experienced any bugs or glitches."
"The solution has a smooth and configurable user interface for single sign-on capabilities."
"It's convenient for users to log in through Ping using the Kerberos adapter because it doesn't require them to authenticate again."
"Setting up the infrastructure with Ping Identity Platform is very easy compared to other IAM products."
"PingFederate is very flexible. We can do many customizations, and it also provides an SDK to tailor it to our specific requirements. There are also numerous plugins available. I've worked with tools like ForgeRock and Okta, but I find PingFederate to be the most customizable."
"From a security perspective, I highly value the product's biometric authentication methods such as FIDO, FaceID, YubiKey, and the mobile app."
"I like the self-service feature. The 502 and UBP systems are also excellent. PingID's ability to authenticate with SSH, RDP, and Windows login is pretty handy. It covers the entire spectrum of use."
"The soundness of the solution is its most valuable feature. For example, if you are in our corporate network, you can log on without any traffic interfering."
 

Cons

"The setup and configuration can be complex, especially for advanced use cases."
"Amazon Cognito could be improved by making it easier for us to add more data to the token, allowing customization of JWT."
"There is room for improvement in Amazon Cognito."
"You need to evaluate the export users. The multifactor authentication, much less this room for improving the configuration setup of that."
"In a future release, we would like to have different methods to validate the characteristic of a user. For example, we would like to use biometric data to analyze the behavior of users."
"Amazon Cognito’s UI needs improvement while onboarding new users."
"The MFA related to the solution's side is nonexistent."
"Amazon Cognito could improve by simplifying the configuration."
"They could use some bio-certification. It's just more user-friendly and more convenient than entering the one time passes. That would be an improvement."
"We had issues with the stability."
"The product's community has certain shortcomings that require improvement."
"They could enhance the product's device tracking for better zero-trust security would be beneficial. Currently, it tracks IPs well but lacks detailed device information, which is crucial from a security standpoint."
"There is room for improvement in the solution, particularly in security."
"PingAccess can only have one token provider, and you cannot enable two different token providers simultaneously."
"Sometimes, there are issues with its stability."
"Currently, the main integration is SAML-based, but other integration methodologies need to be supported."
 

Pricing and Cost Advice

"The price of the solution depends on the number of users using it."
"The product is relatively inexpensive compared to other tools."
"We pay $600 monthly per user for licences and there are no other additional costs."
"The pricing is bad so I rate it a two out of ten."
"On a scale from one to ten, where one is cheap and ten is expensive, I rate the solution's pricing a five out of ten."
"The pricing of this solution is good compared to other solutions on the market."
"The price of Amazon Cognito is expensive. We are on an annual subscription."
"The price of Amazon Cognito is low. The pricing model is based on the users."
"The product is costly."
"PingID pricing is a ten out of ten because it's a little bit cheaper than other tools, such as Okta and ForgeRock, and supports multiple tools."
"PingID's pricing is pretty competitive."
"The tool is quite affordable."
"Compared to some SaaS-based solutions, the platform is relatively cost-effective."
"Ping offers flexible pricing that's not standardized."
"The platform's value justifies the pricing, especially considering its security features and scalability."
"The pricing is neither too expensive nor too cheap."
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Top Industries

By visitors reading reviews
Computer Software Company
13%
Comms Service Provider
11%
Manufacturing Company
7%
Healthcare Company
6%
Financial Services Firm
24%
Computer Software Company
9%
Manufacturing Company
9%
Retailer
9%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business7
Midsize Enterprise4
Large Enterprise4
By reviewers
Company SizeCount
Small Business8
Midsize Enterprise2
Large Enterprise20
 

Questions from the Community

What do you like most about Amazon Cognito?
The most valuable feature of the solution is its swift authentication.
What is your experience regarding pricing and costs for Amazon Cognito?
The basic functionality is reasonably priced, but the extended functionalities, especially the extended security, are quite expensive. There is a significant jump from the basic to the extended fun...
What needs improvement with Amazon Cognito?
We are using it in an international setup where we have multiple services running in multiple countries. Cognito localizes only regarding language, but the service is localized in each country. Cog...
What do you like most about PingID?
The mobile biometric authentication option improved user experience. It's always about security because, with two-factor authentication, it's always a separate device verifying the actual user logg...
What is your experience regarding pricing and costs for PingID?
The pricing is neither too expensive nor too cheap.
What needs improvement with PingID?
The management console needs to be improved. PingID should revise it.
 

Also Known As

No data available
Ping Identity (ID), PingFederate, PingAccess, PingOne, PingDataGovernance, PingDirectory, OpenDJ
 

Overview

 

Sample Customers

Expedia, Intuit, Royal Dutch Shell, Brooks Brothers
Equinix, Land O'Lakes, CDPHP, Box, International SOS, Opower, VSP, Chevron, Truist, Academy of Art University, Northern Air Cargo, Repsol
Find out what your peers are saying about Amazon Cognito vs. Ping Identity Platform and other solutions. Updated: September 2025.
868,787 professionals have used our research since 2012.