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Amazon WorkDocs vs Dropbox Business - Enterprise comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Nov 2, 2025

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Amazon WorkDocs
Ranking in Content Collaboration Platforms
8th
Average Rating
8.0
Reviews Sentiment
2.1
Number of Reviews
2
Ranking in other categories
No ranking in other categories
Dropbox Business - Enterprise
Ranking in Content Collaboration Platforms
3rd
Average Rating
8.2
Reviews Sentiment
6.7
Number of Reviews
91
Ranking in other categories
Cloud Storage (2nd)
 

Mindshare comparison

As of January 2026, in the Content Collaboration Platforms category, the mindshare of Amazon WorkDocs is 4.4%, down from 13.5% compared to the previous year. The mindshare of Dropbox Business - Enterprise is 8.8%, up from 8.8% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Content Collaboration Platforms Market Share Distribution
ProductMarket Share (%)
Dropbox Business - Enterprise8.8%
Amazon WorkDocs4.4%
Other86.8%
Content Collaboration Platforms
 

Featured Reviews

reviewer1212129 - PeerSpot reviewer
Senior Software Engineer at a tech vendor with 501-1,000 employees
Collaboration works seamlessly and automation supports efficient file sharing
I work as a software engineer in fraud prevention projects where I function primarily as a data engineer. I work with data warehouses, which are centralized storage systems where transactions through databases occur and data from various client sources is consolidated. Amazon WorkDocs can be integrated with AWS Lambda and used with step functions. If publishing with SNS, WorkDocs can subscribe to SNS as well. The integration capabilities of WorkDocs with other AWS services are strong. For access, we use Okta with our AWS account, and we can only log in through our laptops. We authenticate and access whatever services we are authorized to use from the company. Mobile access is not allowed. On a scale of 1-10, I rate Amazon WorkDocs an 8.
NancyHartman - PeerSpot reviewer
Business Process Manager/ Educational Technologist at a educational organization with 1,001-5,000 employees
Family sharing and personal backups have improved how I manage and access my files anywhere
I am not fond of their syncing. Their file syncing is very clunky, so I am not a real fan of the file syncing. I think Box does a much better job of the syncing of data onto desktops and laptops. When you try to sync the files in Dropbox, it actually puts a copy of the file on your laptop, so it sucks up all of your memory. Whereas with Box, I can sync files into my file explorer and it is still cloud-based. They have not saved the file physically onto my laptop. They save it in the cloud and it just does a temporary download and then it uploads again, but that file is not saved on my laptop. Whereas with Dropbox, anytime you want to sync on your laptop, it actually does save it. There is a way to set it up, but it takes a lot more work and effort and I have never been able to get it to work the way I want it to work. So I just do not sync my files with Dropbox on my laptop. That limits my ability to use Dropbox from my work laptop because my work laptop just does not have any memory at all on it. They give the bare minimum of memory and say that it should all be in the cloud anyway, so you do not need to have that much storage space. So I cannot even access Dropbox from my work laptop and have to use the browser version of Dropbox if I need to access my Dropbox from my work laptop. Within the company, it is a personal choice. Our company has not dictated what cloud service to use. As long as it has all the security measures that meet the standards of our IT department, anyone can use whatever cloud service they want. For example, our company is not allowed to use Google because Google is not a secure cloud service in the estimation of our IT department. So there are cloud services that we are not allowed to use, but from the five to seven different services that they give us to choose from, we all can find what meets our needs.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"This solution is great for inviting and sharing documents with other users."
"For content sharing, it provides automation features that can be customized according to needs, which are some of the best features that I appreciate."
"For me, the biggest thing is version history. I can easily go back and view older versions."
"Setting up DropBox is straightforward, and one person can do it in less than five minutes."
"The search functionality and the ability to preview images are quite good."
"I had a good experiment with the technical support from Dropbox."
"Irrespective of the geographical location that you are present in, and even if you don't have any storage devices, you can access your data and files with the help of Dropbox."
"The security features of the product for data protection are good. I rate the security part a ten out of ten."
"The solution is reliable and user-friendly."
"It is definitely stable. The main advantage of Dropbox is that you can see the files, and you can easily share them with all the team members. They can be accessed by whoever you give access to, and it is all secure. Dropbox is a seamless product. It provides you the privacy that you're looking for. Privacy is a major factor for my company, and Dropbox provides you that."
 

Cons

"I had a very bitter experience with their mobile app."
"The auditing features of Amazon WorkDocs have not helped meet compliance needs."
"I would like to have a document flow. S"
"There could be better integration with other solutions, such as Microsoft Office 365 for more collaboration. At the present time, it is more focused on its own internal systems."
"I would like to be able to unarchive my files online."
"The solution lacks sufficient storage capabilities."
"The price is expensive for individual users."
"Dropbox could make the installation and the log of what has changed in a file easier. Showing logs could be more accessible."
"The product's high price is an area of concern where improvements are required."
"I'd rate the scalability maybe a seven out of ten. Once I stop paying, it is an issue."
 

Pricing and Cost Advice

"It's cheaper compared to similar products available"
"We are using the unlicensed free version of Dropbox."
"It has some free features, but for some of the features, you need to pay. If you need more storage, then you need to pay. Its licensing probably is on a monthly basis."
"One area that has been a big issue for me is when I tried to close my accounts, it is difficult. We had small personal accounts, and we then wanted to consolidate everything to the business account, but then to cancel and close those smaller accounts, it's a big issue. I still haven't done it and it's quite a long process."
"The solution is purchased on a subscription basis, and there are purchasing options. If you purchase annually there is a discount."
"Dropbox could be less expensive, and I pay monthly."
"We are using the free version of Dropbox which has approximately two gigabytes of data capacity."
"Dropbox offers a freemium model which is very convenient and affordable. Beyond that, the pricing is favorable."
"There is a subscription-based pricing model and I pay monthly."
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Top Industries

By visitors reading reviews
Comms Service Provider
9%
Manufacturing Company
9%
Educational Organization
7%
Computer Software Company
7%
Performing Arts
10%
Manufacturing Company
9%
Financial Services Firm
6%
University
6%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
By reviewers
Company SizeCount
Small Business40
Midsize Enterprise19
Large Enterprise34
 

Questions from the Community

What needs improvement with Amazon WorkDocs?
Data encryption with Amazon WorkDocs can be improved. Security can be enhanced with more robust data encryption capabilities. File migration is another area for improvement. If an organization is n...
What is your primary use case for Amazon WorkDocs?
We use Amazon WorkDocs for file sharing at our workplace.
What advice do you have for others considering Amazon WorkDocs?
I work as a software engineer in fraud prevention projects where I function primarily as a data engineer. I work with data warehouses, which are centralized storage systems where transactions throu...
What do you like most about Dropbox?
For me, the biggest thing is version history. I can easily go back and view older versions.
What needs improvement with Dropbox?
One area of improvement would be to allow multiple users to edit a file simultaneously and see edits in real time, similar to OneDrive. In Dropbox, once a file is opened on one system, it locks the...
 

Overview

 

Sample Customers

Delhivery
Vita Coco, BCBGMAXAZRIA Group, Centric Project, Kayak, FourSquare, Asana, Huge Adversting , USA Gymnastics, Appen, Valliant, Radio Lab
Find out what your peers are saying about Amazon WorkDocs vs. Dropbox Business - Enterprise and other solutions. Updated: December 2025.
881,082 professionals have used our research since 2012.