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Amazon WorkDocs vs ShareFile comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Amazon WorkDocs
Ranking in Content Collaboration Platforms
12th
Average Rating
8.0
Reviews Sentiment
2.1
Number of Reviews
2
Ranking in other categories
No ranking in other categories
ShareFile
Ranking in Content Collaboration Platforms
11th
Average Rating
8.4
Reviews Sentiment
7.8
Number of Reviews
11
Ranking in other categories
eSignature (Electronic Signature) (10th), Cloud Data Exchange Services (6th)
 

Mindshare comparison

As of August 2026, in the Content Collaboration Platforms category, the mindshare of Amazon WorkDocs is 2.7%, down from 8.5% compared to the previous year. The mindshare of ShareFile is 5.4%, down from 9.6% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Content Collaboration Platforms Mindshare Distribution
ProductMindshare (%)
ShareFile5.4%
Amazon WorkDocs2.7%
Other91.9%
Content Collaboration Platforms
 

Featured Reviews

reviewer1212129 - PeerSpot reviewer
Senior Software Engineer at a tech vendor with 501-1,000 employees
Collaboration works seamlessly and automation supports efficient file sharing
I work as a software engineer in fraud prevention projects where I function primarily as a data engineer. I work with data warehouses, which are centralized storage systems where transactions through databases occur and data from various client sources is consolidated. Amazon WorkDocs can be integrated with AWS Lambda and used with step functions. If publishing with SNS, WorkDocs can subscribe to SNS as well. The integration capabilities of WorkDocs with other AWS services are strong. For access, we use Okta with our AWS account, and we can only log in through our laptops. We authenticate and access whatever services we are authorized to use from the company. Mobile access is not allowed. On a scale of 1-10, I rate Amazon WorkDocs an 8.
David Donaldson - PeerSpot reviewer
Regional Information Technology Director at a real estate/law firm with 10,001+ employees
Flexible plans, stable, and scalable
I used another solution at the same time, which was far worse. The American company I worked for used a similar file-sharing solution called LeapFile, a secure file transfer service. Personally, I found Citrix ShareFile to be much better than LeapFile, which was quite clunky. I later used a solution called Egnyte, which my company used as its main file transfer solution, though I'm not sure if it's still in use. The company moved to Egnyte because it is more of an enterprise-level solution. Egnyte was expensive, but it worked. I believe Citrix ShareFile is aimed at smaller to medium-sized organizations, making it a more appropriate solution than Egnyte due to its pricing.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"For content sharing, it provides automation features that can be customized according to needs, which are some of the best features that I appreciate."
"This solution is great for inviting and sharing documents with other users."
"We implement this solution at many customer sites which directly affects productivity and gives the customer a very flexible solution."
"We recommend ShareFile to any of our customers who are looking for file sharing capabilities because it's very compatible, flexible, easy to manage, with encryption and good security."
"For a few hundred dollars a month, my entire organization (42 users) can effectively share unlimited files with external partners."
"This provides us with a secure way of sending tax returns without having to use passwords."
"It's user-friendly for end users."
"Citrix has a very good file auditing features and security features."
"ShareFile gives you all of the features of cloud providers, but in an on-premises solution."
"It's an enterprise-scalable product with security."
 

Cons

"The auditing features of Amazon WorkDocs have not helped meet compliance needs."
"I had a very bitter experience with their mobile app."
"The configuration on the mobile devices is a little clunky, in terms of setting up the application."
"Some of our customers are facing issues when sending files outside their company."
"My only issue with this solution is the cost, which should be improved."
"Some of our customers are facing issues if they've deployed in hybrid mode."
"There are sometimes scalability issues after updates."
"Deployment by vendor was not done right. We were looking for a HA solution but it is not configured like that."
"DLP features are lacking and required because, especially with everyone working from home, security is now paramount when the data is on BYOD devices."
"Would like more granular folder ownership administration."
 

Pricing and Cost Advice

"It's cheaper compared to similar products available"
"If you are already a Citrix customer, I recommend having the Platinum licensing level, as it provides licensing for a number of various features that all integrate together."
"I give the cost of the solution a five out of five."
"Citrix has a very good file auditing features and security features."
"You have to work hard in order to get the suitable licenses."
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Top Industries

By visitors reading reviews
Manufacturing Company
14%
Comms Service Provider
9%
Outsourcing Company
8%
Financial Services Firm
7%
Manufacturing Company
11%
Construction Company
10%
Financial Services Firm
10%
Comms Service Provider
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
By reviewers
Company SizeCount
Small Business4
Midsize Enterprise3
Large Enterprise3
 

Questions from the Community

What needs improvement with Amazon WorkDocs?
Data encryption with Amazon WorkDocs can be improved. Security can be enhanced with more robust data encryption capabilities. File migration is another area for improvement. If an organization is n...
What is your primary use case for Amazon WorkDocs?
We use Amazon WorkDocs for file sharing at our workplace.
What advice do you have for others considering Amazon WorkDocs?
I work as a software engineer in fraud prevention projects where I function primarily as a data engineer. I work with data warehouses, which are centralized storage systems where transactions throu...
Ask a question
Earn 20 points
 

Also Known As

No data available
Citrix RightSignature, Citrix ShareFile
 

Overview

 

Sample Customers

Delhivery
SecondMarket, KBC Partners, Twilio, You Know Who Design, oDesk Corporation, CMT Agency, Townhog
Find out what your peers are saying about Amazon WorkDocs vs. ShareFile and other solutions. Updated: June 2026.
908,834 professionals have used our research since 2012.