Appian and BizTalk Server both operate in the business process management and integration field. Appian appears to have the upper hand due to its modern low-code platform and cloud capabilities, which are favored in today's rapidly changing business environment.
Features: Appian offers a low-code platform for rapid application development, supports browser and mobile devices, and includes process modeling with integration features. BizTalk Server focuses on integration with various systems, providing a robust framework for developing complex business logic, orchestration, and mapping tools for effective data transformations.
Room for Improvement: Appian could enhance UI customization, offline functionality, and integration flexibility. It also needs to address scalability and reporting issues. BizTalk should improve performance with large data volumes, modernize interfaces, and provide a more intuitive deployment process.
Ease of Deployment and Customer Service: Appian provides flexible deployment options across cloud environments, known for strong customer service with responsive support. BizTalk Server, being mostly on-premises, faces challenges with cloud adaptability. Its technical support, while generally satisfactory, can be slow in resolving legacy system issues.
Pricing and ROI: Appian's pricing is perceived as high, but flexible licensing options offer long-term cost-effectiveness, with quick ROI through process efficiency improvements. BizTalk's expensive licensing structure poses challenges in ROI calculation, especially with cloud alternatives offering modern pricing.
They see return on investment in terms of cost savings, time savings, more efficient processes, and more efficient employees.
Appian is very efficient, allowing us to build a lot of applications within a financial year, making it cost-effective.
Now the direction is to move away from BizTalk Server to IBM WebMethods, which has more features compared to BizTalk Server.
The technical support for Appian rates as 10 out of 10 because they have a great support team.
Their customer service is responsive, and the team is very prompt for support.
The technical support is generally good.
On a scale of one to 10, Appian rates as a nine for scalability.
Initially, without much coding, I can easily handle five thousand records.
Appian is scalable, but it depends on how you build your applications.
It depends on how it has been designed and how it has been configured.
The stability of Appian would rate as nine, as it's a stable environment.
BizTalk Server's stability rates about eight or nine out of ten.
BizTalk Server is good for small companies but not for big companies.
It has room to improve for use cases where the users are public facing, where anonymous users could come to a site and run a business workflow or interact with some data.
I would like to see more enhancement in the user interface to allow more freedom in designing the sites and pages.
If there is a very complex process that includes a lot of data transitioning and memory-centric processes, it consumes a lot of memory.
BizTalk Server needs improvements, especially because we use it for EDI messaging, and it would be very useful to have enhanced tracking capabilities for message tracking and archiving of messages.
On the pricier side, both Appian and Pega are enterprise-level solutions, placing them on the slightly higher side.
The pricing of Appian is based on the number of users and generally ranges from 70 to 100 USD per user per month.
The price of Appian, on a competitive landscape, is a little bit on the higher side for companies, rating maybe a 6.5.
The only thing I heard is that it's not inexpensive.
The zero-code integration feature is remarkable, allowing for ease of data transfer and workflow enhancement.
Appian also utilizes AI for business users, providing a feature called process each view, enabling business users to create their own dashboards, reports, and gain insights from their data and processes using artificial intelligence.
I can create tables, perform database-related activities, and create multiple tables.
BizTalk Server offers workflow functionality that I find very effective for process automation.
Appian is a unified low-code platform and solution used by businesses to build enterprise applications and workflows. This product adapts to the needs of clients and the technologies they are already using to combine their data in a single workflow and maximize resources. The platform has four main components through which it transforms the work process for companies of various sizes. They are:
Appian is utilized across a diverse set of industries, including automotive and manufacturing, energy and utilities, education, financial services, telecom and media, transportation, retail, insurance, healthcare, and life sciences. The most frequent use cases of Appian are customer journey, governance, risk and compliance, operational efficiency, supply chain, distributed order management, and environmental, social, and governance (ESG) management.
Appian Features
Appian has various features that allow users to create solutions for their businesses. These features can be separated into a few groups according to function, including automation, low-code application development, and integrations and data. Some of the most frequently used features of Appian include:
Appian Benefits
The benefits of using Appian include:
Reviews from Real Users
A practice leader - digital process automation at a computer software company values Appian highly because the product is easy to develop, low-code, and has a good user interface.
Alan G., an advisory board member at Codecon VR, Appian offers a clear application life cycle, easy to learn documentation, and comes with a fundamentals course.
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