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Appian vs Flowable comparison

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Comparison Buyer's Guide

Executive SummaryUpdated on Jan 25, 2026

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Automation Anywhere
Sponsored
Ranking in Business Orchestration and Automation Technologies
2nd
Average Rating
8.4
Reviews Sentiment
6.9
Number of Reviews
661
Ranking in other categories
Business Process Management (BPM) (2nd), Robotic Process Automation (RPA) (2nd), Process Mining (1st), Intelligent Document Processing (IDP) (1st), Agentic Automation (1st), AI Legal & Compliance (1st), AI Finance & Accounting (2nd), AI Procurement & Supply Chain (1st)
Appian
Ranking in Business Orchestration and Automation Technologies
16th
Average Rating
8.4
Reviews Sentiment
7.1
Number of Reviews
65
Ranking in other categories
Business Process Management (BPM) (7th), Process Automation (8th), Rapid Application Development Software (14th), Low-Code Development Platforms (9th), Process Mining (6th)
Flowable
Ranking in Business Orchestration and Automation Technologies
27th
Average Rating
7.0
Reviews Sentiment
7.3
Number of Reviews
1
Ranking in other categories
Process Automation (25th)
 

Featured Reviews

Venkat Sivaprakash - PeerSpot reviewer
Management Consultant at Accenture
Has significantly improved document-driven workflows and reduced processing time across finance and HR functions
Automation Anywhere has evolved significantly and upgraded itself to provide agentic AI and AI-based automation solutions for document automation. The product has matured considerably over time. We can create workflows that can call an API. We can include prompts in particular workflows for ChatGPT-related functions, connecting to an LLM and RAG to perform tasks. For document automation, modern features are available to train documents, ensuring high accuracy and repeatability over time. The system is very easy to use. I recently completed a course in document automation, typically designed for people involved in coding and technical aspects. Though I understand coding comprehensively, I don't do actual coding. The course was very accessible. Currently, extensive coding isn't necessary due to the hybrid model incorporating GenAI aspects, low-code, no-code capabilities, APIs, and numerous pre-built objects in Automation Anywhere. The features include GenAI-driven prompting methods and workflow creation capabilities. In these workflows, we can create decision boxes and call APIs without coding. We simply pull objects, drop them, connect them, and add minimal coding when needed. The most crucial aspect isn't coding but rather sizing the automation and fleshing out the details. Automation Co-pilot takes notes and performs automated analysis. It can extract details from videos, summarize conversations, and provide detailed information. During calls, it identifies instructions and performs tasks such as preparing reports and reconciliation. Automation Anywhere can also connect with Microsoft Co-pilot. Through Co-pilot, real-time operations can be executed, allowing direct interaction between vendors and automation through this component.
SB
Finance Specialist at a government with 5,001-10,000 employees
Automated remittance workflows have boosted speed and accuracy but still need geo-tagging improvements
Remittance is a crucial part of my integral operation, so any disruption would majorly impact our clients. After switching to Appian, we never faced any disruption as it is reliable and we can generate data at any point in time, quite faster than other tools in my personal opinion. Regulators can ask for data from us at any time, and with Appian, we download data from our Appian tools to share it with them whenever they ask. I would share a real-life example: a customer's transaction processed more than a year ago. Suddenly the customer came back asking for all the details. In our previous tool, it was quite difficult to generate transaction details from over a year ago; however, while using Appian, we can pull up data using different key search fields, such as a customer's cell phone number, remittance tracking number, or MT103 reference number. We shared it with the customer instantly, and the customer was surprised we could provide all the details in such a short time. It added reputational value for our organization, thanks to Appian.You have pointed out two major things: time-saving and reduction of error, which are key points while processing remittance. Previously, while using another tool, it was quite time-consuming to process remittance, but after switching to Appian, it can extract data from MT103, eliminating the need for manual data entry. The process has become fully automated. Previously we could process only five to ten transactions within an hour, but now, after switching to Appian, we can process about 100 transactions in an hour, making it 10 times faster. In terms of error detection, since Appian extracts data from MT103, the extraction rate is quite good, and the error rate is negligible, lower than 0.001%. We can share accurate, error-free data with the regulator, which is essential for us. Appian benefits us significantly. After receiving an MT103, we check what the remitter is, the amount, if it is under threshold for processing, and if it is from a high-priority remitter or client. Since Appian extracts data from MT103 messages and identifies top-level clients from the database, it can notify us to process their transactions with priority. Due to automated data extraction, there are fewer instances of error. In our previous tool, we reported regulatory data to the central bank manually and often received complaints about invalid purpose codes due to manual data entry. Appian handles this automatically, and after switching, our error rate has dropped significantly, resulting in positive feedback from the Central Bank of Bangladesh regarding our reduced error rates. This has greatly enhanced our organization's reputation. Appian is fully on-premises, and we have our own system.
Simon Greener - PeerSpot reviewer
Solutions Architect at Cohga Pty Ltd
Helps to control the workflow and business process components of customers' operations but OSGi integration can be challenging
I'd rate my experience with the initial setup of Flowable at about a three out of ten, but for our developers, it's probably closer to a six. I found it challenging due to the complexity of the user and help documents and the fact that much of the Flowable documentation and tutorials are focused on cloud-based implementations. Since we're primarily interested in basic components like BPMN models and form design, which aren't included in the product, the learning process was more difficult for me. In contrast, our developers are more comfortable diving into the code and technology stack, which allows them to be more proactive in their approach. The deployment took three months to complete. We're still in the deployment process. Our main challenge is integrating the Flowable process engine into our product, which uses OSGi. This has led to complexity in managing the Java versions and dependencies, as the tool has around 150 Java files. We could have chosen to interact with Flowable via a Docker container and the REST API, which would have isolated the OSGi Java dependencies, but we decided to integrate it directly. This has required resolving Java version control issues and upgrades, leading to various development challenges that must be addressed. It is a learning process for all of us. As an integrated solutions architect, I would have probably opted for the Docker route rather than the direct OSGi integration chosen by the developers. However, since they went with the OSGi integration, it's taking us longer to complete the deployment. Currently, we have one full-time developer dedicated to deployment, along with one part-time developer, and my involvement at about a quarter of my time. So, we have about two people working on deployment. As for maintenance, we're not entirely sure yet. Given our direct OSGi integration choice instead of Docker and REST, maintenance may be more challenging. However, we'll have a clearer picture once deployment is complete.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The most valuable feature of Automation Anywhere right now is its low-code, no-code framework, which allows us to build a lot of templates that are both repeatable and reusable over time."
"This solution allows for the letter generation to take place within seconds, improving the experience for the employees."
"It most benefitted us in converting daily routine tasks into automated processes at minimal cost with available infrastructure."
"It helps in improving employee productivity, morale, and retention, as automation removes the tedious parts of work and frees up often stretched-thin employees for more meaningful and creative work."
"The saving of efforts within my project has been to the tune of 20% as of now and I am sure that it will improve as we explore the tool more and automate many more processes."
"Overall, I would rate Automation Anywhere a nine out of ten."
"Even as we were getting into RPA for the first time, I found it easy to understand this tool."
"Compared to other tools like NICE and Blue Prism, Automation Anywhere is the only tool that gets your work completed in half the time."
"Customer Service: Excellent. Smaller companies like Appian tend to value customer service as a competitive advantage."
"Overall, the features of the product are very helpful."
"When you consider the capability, what it can do, consider the price, consider the different advantages that it has, I think it's a superior product."
"If you are looking for a fast, rapid rollout of applications and you have multiple medium-scale and small-scale processes that you want to roll out at a faster pace, with ease of maintenance, then Appian is a good product to go with."
"The most valuable features of Appian are the VPN engine, it is fast, lightweight, and easy to set up business rules. Business teams can do it by themselves. That is a very good feature."
"It's a stable product."
"Appian has enabled us to automate business processes much faster so that our users can replicate them and use them on a daily basis to improve their productivity."
"Recently, we added Appian Process Mining, Appian Portals, and now Appian RPA."
"The tool's most valuable feature is the process engine. It allows us to define BPM-based workflows, deploy them into our process engine, and interact with them within our product."
 

Cons

"Looking at the POC's requirements and use cases, our customers are asking us for the OCRing of handwritten documents."
"When we are moving from one version to another version, it's very difficult because most of the features stop working."
"Automation Anywhere can be improved with better documentation."
"The support and user community need improvement. For example, it would be nice to have a place for those who create bots to have a place to share information and success stories."
"Getting the bot design into the developer's hands is taking longer than we initially anticipated."
"The implementation process is complex, as there is integration with other applications."
"I would like to have a bot as a service platform on AA Cloud. This would minimize the installation process, and we wouldn't need to have all the hardware to support the platform in-house."
"I would like to be able to look at the steps that are completed as a process is running."
"The solution needs more features. For example, a way to connect to our viewing database, to record, and more interface and component design."
"​Appian is easy to set up, but JBoss is complex. JBoss is the application server for running Appian."
"It would be nice if you could create your own customized apps when the business needed them.​"
"It is also not easy to learn. Training tutorials could be improved."
"I wouldn't say their response time is long, but it could be quicker."
"I'd like to see the ability of the software itself to integrate with the core systems. It's a gap that Appian hasn't fulfilled."
"There is no UI customization possible."
"The UI of Appian is more internal."
"In my opinion, areas of improvement for Flowable include the management and creation of forms within the open-source components and the documentation and examples provided. While the cloud-based Flowable implementation with no-code features is attractive, we prefer more control over integration, especially since we deploy our product onto AWS. We also want to avoid additional licensing fees for Flowable runtime user components on top of our software development and implementation charges."
 

Pricing and Cost Advice

"I find the license pricing to be competitive and reflective of the pricing models throughout the RPA space, and I believe there is a lot of value in continuing to maintain the free community edition platform."
"It is somewhere in the middle. The price and value of Automation Anywhere are better than UiPath. The pricing is good globally. It could be a little bit cheaper, but it is good."
"The product’s pricing is reasonable."
"We are restricted to use one license on one PC. However, if my license is not working, I want to be able to use it somewhere else. This would be a nice improvement to the licensing, as other competitors in the market have better licensing terms."
"It's cheapest among the competition, although bargaining is a must."
"The pricing for Automation Anywhere is reasonable."
"Annual licensing costs would be about $100,000."
"If I compare it with Blue Prism, Automation Anywhere is cheaper. Blue Prism is very costly. Automation Anywhere's pricing follows the market, not less and not more."
"It's good value for the price."
"Product pricing compared to some of the earlier vendors, like IBM, CA, and Oracle, is quite well-priced. Although, we do feel that as we increase the number of users and the workload increases, we will have to spend more."
"The licensing will be on a monthly basis. We are estimating that cost to be around $2000 to maybe $3,000 per month. We don't foresee any costs above that."
"The price of the solution is reasonable and is paid annually. The price of the solution depends on how many users use the solution. It can range from $50,000 to $200,000. For example, for 20,000 users the price can be approximately $200,000."
"I'm sure it is cost-effective, but right now, we're just toying around with it. So, I don't have any hard numbers."
"The tool is quite costly."
"When it comes to pricing, it's definitely not affordable. However, it really depends on the requirements that you're seeking from the solution."
"The license is not very cheap. It's on the expensive side."
"Since the tool is open-source, we don't have to pay anything for it. It's free to download and use, which is great for us. If Flowable hadn't been available as open source and required a license fee for us to integrate it into our product, we might not have chosen it."
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Top Industries

By visitors reading reviews
Outsourcing Company
15%
Financial Services Firm
12%
Comms Service Provider
10%
Manufacturing Company
10%
Financial Services Firm
17%
Outsourcing Company
8%
Manufacturing Company
7%
Government
7%
Financial Services Firm
30%
Computer Software Company
11%
Comms Service Provider
6%
Manufacturing Company
6%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business161
Midsize Enterprise82
Large Enterprise558
By reviewers
Company SizeCount
Small Business20
Midsize Enterprise9
Large Enterprise46
No data available
 

Questions from the Community

How good is Automation Anywhere for RPA processes?
It depends on your use case. Is it simply to automate a couple of processes? Is it to augment a human team? AA is ver...
How good is Automation Anywhere for RPA processes?
From my experience using AA tool, it depends on the applications that you want to automate, because there some applic...
How good is Automation Anywhere for RPA processes?
It is a highly preferred RPA tool. You can check my Automation Anywhere Review to know more.
Which do you prefer - Appian or Camunda Platform?
Appian is fast when building simple to medium solutions. This solution offers simple drag-and-drop functionality with...
Is Appian a suitable solution for beginners who have no additional preparation?
Appian is actually pretty big on educating its users, including with courses that reward you with certifications. The...
Is it easy to set up Appian or did you have to resort to professional help?
We had some issues when we were setting up Appian. It was quite surprising, since this is a low-code tool which, in i...
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Comparisons

 

Also Known As

Automation Anywhere, Testing Anywhere, Automation Anywhere Enterprise, Agentic Process Automation System (Now Certified for WorkSpaces)
Appian BPM, Appian AnyWhere, Appian Enterprise BPMS
No data available
 

Interactive Demo

Demo not available
Demo not available
 

Overview

 

Sample Customers

Google, Linkedin, Cisco, Juniper Networks, DellEMC, Comcast, Mastercard, Quest Diagnostics
Hansard Global plc, Punch Taverns, Pirelli, Crawford & Company, EDP Renewables, Queensland Government Department of State Development, Infrastructure and Planning (, Bank of Tennessee
1. Adobe 2. BMW 3. Cisco 4. Dell 5. Ericsson 6. Ford 7. General Electric 8. Honda 9. IBM 10. Johnson & Johnson 11. Kia Motors 12. LG Electronics 13. Microsoft 14. Nike 15. Oracle 16. PepsiCo 17. Qualcomm 18. Red Bull 19. Samsung 20. Toyota 21. Uber 22. Visa 23. Walmart 24. Xerox 25. Yahoo 26. Zara 27. Accenture 28. Bank of America 29. Citigroup 30. Deutsche Bank 31. ExxonMobil 32. Facebook
Find out what your peers are saying about Camunda, BMC, PagerDuty and others in Process Automation. Updated: August 2026.
913,806 professionals have used our research since 2012.