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ARCON Privileged Access Management vs Symantec Privileged Access Manager comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Oct 6, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

ARCON Privileged Access Man...
Ranking in Privileged Access Management (PAM)
12th
Average Rating
7.8
Reviews Sentiment
7.6
Number of Reviews
36
Ranking in other categories
No ranking in other categories
Symantec Privileged Access ...
Ranking in Privileged Access Management (PAM)
16th
Average Rating
7.8
Reviews Sentiment
7.0
Number of Reviews
53
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of June 2026, in the Privileged Access Management (PAM) category, the mindshare of ARCON Privileged Access Management is 2.2%, down from 4.2% compared to the previous year. The mindshare of Symantec Privileged Access Manager is 1.7%, up from 1.6% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Privileged Access Management (PAM) Mindshare Distribution
ProductMindshare (%)
ARCON Privileged Access Management2.2%
Symantec Privileged Access Manager1.7%
Other96.1%
Privileged Access Management (PAM)
 

Featured Reviews

DS
System and DBA at a energy/utilities company with 1,001-5,000 employees
Enhanced security through session monitoring and activity recording
From an end-user point of view, it would be beneficial if the system could provide information about the last login. This would help identify if the server was accessed by me or if someone has potentially stolen my credentials. It would provide a clearer picture of whether ARCON Privileged Access Management is accessed by an authentic user.
Muzi Lubisi - PeerSpot reviewer
Senior technical Consultant at CA Africa
Secure management of sensitive servers and seamless applications with direct linking
The credential injection feature is highly valued, particularly for RDP sessions. A majority of customers use it for RDP, and a couple for Linux servers. The broader capabilities, including access to multiple systems, web-based applications, and clustering, have never posed an issue. The threat analytics aspect is also a robust feature that analyzes all pertinent information.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The deployment process for the solution was easy...The solution's technical support team was good."
"All features are available and cover all the use cases, like database, thin clients, file sharing clients, etc."
"They don't just stick to a base version; instead, they actively enhance and improve it based on client feedback and industry trends."
"The session management capabilities are helpful. The session recording feature for system handling is good. It also eliminates the need to open many ports for end-users, simplifying access."
"ARCON will give you all the features in a very cost-effective solution."
"The most valuable feature is it is easy to use and the interface is intuitive."
"For that reason we introduced the PAM solution and it's working extremely well."
"Pricing and licensing are good, very aggressive."
"The best features are the comprehensive coverage of the required features for the PAM solution like a credential vault, a session recording, an endpoint agent, security analytics."
"The most valuable feature is the general concept of securing privileged passwords."
"It's easy to use and easy to configure."
"Symantec PAM is easier to deploy compared to its competitors, such as BeyondTrust."
"It has been reliable down the line with new features and updates."
"The RDP-gateway: For limiting which server an operator can access."
"The key benefits are we improve our governance. We ensure we can build more trust in the way we run and operate our environment, and most of all is the accountability."
"The credential injection feature is highly valued, particularly for RDP sessions."
 

Cons

"We would like to see support for privileged accounts used in web-based systems like Blue Coat Secure Web Gateway, VMware ESXI management tools, etc."
"Currently, along with the upgrade of the ARCON solution, we have to consider the desktops and the endpoints from where the solution will have to be accessed. We have to upgrade those endpoints and desktops as well. So upgrades are not smooth."
"Currently, we can manage only the SSH or RDP connections, but there are many more devices that are present, apart from our SSH and RDP. We want all this to be part of the ARCON solution. For the password management, they should increase the pool of supported devices, they should have more connectors."
"There is often a slow response when logging into routers, switches, or servers compared to direct access."
"Anti-bridging should be built into product."
"Managing users is difficult, so that is something that can be improved."
"It would be helpful to have a "Favorites" list. For example, if I have 100 servers but I only go to 10 servers frequently, a Favorites list would allow me to go through those ten servers only."
"They they should focus on support. The support needs to be very strong. Since the product is becoming stronger, their support team also should be equally strong. They should respond to open queries within the time limit they have set. Their support team should be more technical, to understand the issue or the set up."
"The live session recording is still not in the features."
"Technical support is average. They took a long time to provide good answers, only recommended to upgrade SW version which in some environments is not an option and they don’t even know if that will fix the problem."
"The response time for support could be faster. Some features should be added: cloud-based, VPN-less, more secure, and it should be adjusted in a hybrid environment."
"They need to do a little bit more on the mainframe side.​"
"Technical support was good when CA handled it. After Broadcom took over, it's not as good."
"Be prepared to call tech support a lot because the documentation is almost worthless."
"The demonstration and consideration portion does not work the best. It's not that intuitive."
"The user interface and dependence on applets and Windows could use some improvement."
 

Pricing and Cost Advice

"Their licensing model is very simple, as it is based on the number of endpoints which you want to manage along with the number of users and administrators which you want to use."
"The cost of this product is very cheap, comparatively in the global market."
"The solution’s pricing is neither cheap nor expensive."
"ARCON Privileged Access Management's pricing is reasonable."
"It is good value for our business. According to me, their competitors are more costly. Therefore, it is quite affordable. I find the ARCON to be much cheaper than the other products in the market."
"Pricing is low and licensing is flexible."
"The product is available with competitive pricing. Licensing is not complex. We calculated the license requirements by counting the number of admins and the number of devices which were going to integrate with it."
"There are no major concerns with licensing because we can handle multiple servers in our kiosk system."
"Pricing is fair compared to other top vendors."
"I would prefer better licensing options for the 20-100 users we have at a given time."
"They offer per-device, per-user, or monthly and yearly licensing models."
"Don’t go with an agent model. Don’t go with a model that has you buying a thousand different parts. Go with PAM that gives you everything, or you’ll just be paying costs of implementing another tool that PAM would have just given you up front."
"It is more expensive than other solutions on the market."
"The prices are not low, but one can ask for a discount. It’s not the cheapest PAM solution."
"It is reasonably priced."
"The version we are using is affordable compared to BeyondTrust, which is maybe three to four times as expensive, but it depends on the features."
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Top Industries

By visitors reading reviews
Financial Services Firm
11%
Outsourcing Company
9%
Manufacturing Company
9%
Construction Company
8%
Construction Company
14%
Outsourcing Company
9%
Financial Services Firm
9%
Manufacturing Company
8%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business9
Midsize Enterprise11
Large Enterprise17
By reviewers
Company SizeCount
Small Business14
Midsize Enterprise6
Large Enterprise30
 

Questions from the Community

What needs improvement with ARCON Privileged Access Management?
From an end-user point of view, it would be beneficial if the system could provide information about the last login. This would help identify if the server was accessed by me or if someone has pote...
What is your primary use case for ARCON Privileged Access Management?
Currently, I access our server through the R-Course application, which serves as a part of RDP, Remote ( /products/remote-reviews ) Desktop. However, I connect to my RDP server through the ARCON Pr...
What is your experience regarding pricing and costs for Symantec Privileged Access Manager?
Due to the nature of the solution, it is hard to gauge, but compared to competitors, the pricing is very good. I would rate it as an eight and a half out of ten.
What needs improvement with Symantec Privileged Access Manager?
Recent releases need improvement in webpage management. For instance, navigating through a webpage that acts like a wizard, where I proceed to the next page and enter more information, is not handl...
What is your primary use case for Symantec Privileged Access Manager?
With the customers that I have so far, I help them broker RDP sessions to sensitive servers, particularly those that manage aspects like physical access. I have also done it for backend databases, ...
 

Also Known As

ARCON ARCOS, ARCON PAM
CA PAM, Xceedium Xsuite, CA Privileged Access Manager
 

Overview

 

Sample Customers

RAK Bank, AXIS Bank, Reliance Capital, Kotak Life Insurance, MTS
NEOVERA, Telesis, eSoft
Find out what your peers are saying about ARCON Privileged Access Management vs. Symantec Privileged Access Manager and other solutions. Updated: June 2026.
900,747 professionals have used our research since 2012.