The credential injection feature is highly valued, particularly for RDP sessions.
Symantec Privileged Access Manager offers A2A integration, robust API, scalable architecture, and strong security through two-factor authentication with PIV and CAC. However, it faces stability issues post-patch, complex setup, and poor technical support. Enhancements are needed in service account management, automation, and management console simplicity. The platform secures DevOps pipelines, supports concurrent sessions, and provides identity governance, but requires better response times and features post-Broadcom acquisition. Maintenance costs are lowered by its API.
