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Arcserve Backup vs Dell Avamar comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Arcserve Backup
Ranking in Backup and Recovery
44th
Average Rating
9.0
Reviews Sentiment
6.2
Number of Reviews
1
Ranking in other categories
No ranking in other categories
Dell Avamar
Ranking in Backup and Recovery
22nd
Average Rating
7.6
Reviews Sentiment
6.7
Number of Reviews
90
Ranking in other categories
Deduplication Software (7th)
 

Mindshare comparison

As of August 2026, in the Backup and Recovery category, the mindshare of Arcserve Backup is 0.4%, up from 0.1% compared to the previous year. The mindshare of Dell Avamar is 1.9%, down from 3.1% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Backup and Recovery Mindshare Distribution
ProductMindshare (%)
Dell Avamar1.9%
Arcserve Backup0.4%
Other97.7%
Backup and Recovery
 

Featured Reviews

MohammadFahim - PeerSpot reviewer
IT Specialist at Futuresoft Solutions Pvt. Ltd.
Enabling efficient management with quick deployment and cost-effective solutions while needing improved support
I assess the value of Arcserve Backup's integration with multiple operating systems to be effective only for deploying the agent, as we deploy the agent and take the backup from the backup server only. I face no issues in terms of integration with Arcserve Backup. I do use Arcserve Backup's deduplication and compression features. These features help optimize storage resources by erasing duplicate data from the storage, so if we have two or three TB storage, it will take backup around three to four months. Regarding the disaster recovery feature of Arcserve Backup, we only do a simple one server disaster recovery feature. In terms of hybrid deployment scenarios, we have mostly done this in a Windows environment, with a small amount done in Linux. On a scale from one to ten, I rate Arcserve Backup a nine.
SamuelThomas - PeerSpot reviewer
Consultant at Key Information Technology L.L.C.
Have supported critical environments despite room for improvement in legacy backup options
It is very efficient in cyber resilience. Deduplication, automation, and everything is very efficient. It is multi-cloud enabled and has broad protections. The software delivers flexible and efficient backup and recovery options through its cyber resiliency features. Dell PowerProtect Manager provides insights in managing backup processes. Its encryption mechanisms are very efficient, helping to secure sensitive data. Its integration with Dell EMC Data Domain is very good. It is easy to integrate with Data Domain. Multi-cloud options are enabled, and backup in cloud options exist in Dell Avamar.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"Arcserve Backup positively impacts the organization by providing a simple managed backup solution that is not complex, making it easy to manage and configure; that is the best feature I can describe."
"I think the brand is very good. Support is also very nice for end users and integration with EMC products for businesses."
"Avamar has long been the best in its class, but that's changing as new solutions emerge. However, Dell has traditionally been a leader in deduplication and compression. Avamar enabled us to shift data from on-premise local appliances to data centers and multi-tenant infrastructure. That's a powerful feature. because customers can back up to the cloud without upgrading o high-capacity links or congesting their backups."
"Customer Service: Very good."
"Very reliable tool."
"The solution is always coming up with new features year over year, consistently updating their offering to continuously offer better and broader functionality in their product."
"Compared to the solution we are looking at now, it seems pretty straightforward to implement."
"The fast backup and recovery and the Full Backup features are valuable."
"We sell Avamar with Data Domain. Data Domain and Avamar work really well together and their compression ratios are very high compared to Veeam, Commvault, and all the other backup software on the market."
 

Cons

"I have noticed that support needs to improve in Arcserve Backup."
"It would be helpful if the product offered more integration potential."
"It's really a nightmare if you want to tape out with Avamar."
"If you don't have DPA, the reporting features are not as user-friendly, so reporting is something that they can improve on."
"The system was sold on the premise that it was going to reduce man-hours and not require having to work with tape. I don't think it was a cost saving."
"The technical support should be improved. They could be more responsive in the future."
"Like any other company, many of the support calls go to places on the other side of the world. It is sometimes difficult to understand them."
"The initial setup is a bit complex and could be simpler."
"The technical support from Dell is very poor, especially in terms of response time."
 

Pricing and Cost Advice

Information not available
"The current pricing is generally satisfactory."
"There are licensing costs for Dell EMC Avamar and it is paid annually."
"It was very expensive before, but after integrating it with Dell EMC Avamar Data Protection suite licensing, we are getting better discounts."
"It was approximately $70-80,000 when it was under support, but right now EMC has not been supporting this product for two years."
"It's an expensive tool"
"On a scale of one to five, I would rate the pricing policy of Dell Avamar as five. The solution has a very good price, and a lot of improvements were done to it."
"Dell EMC needs to lower Avamar's price and add more features to stay competitive."
"This solution is less expensive than Veeam for us, although it depends on the customer because we get a great discount."
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Top Industries

By visitors reading reviews
No data available
Manufacturing Company
12%
Construction Company
10%
Comms Service Provider
9%
Financial Services Firm
9%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
By reviewers
Company SizeCount
Small Business27
Midsize Enterprise18
Large Enterprise47
 

Questions from the Community

What is your experience regarding pricing and costs for Arcserve Backup?
I think the licensing costs of Arcserve Backup are not very expensive. I am satisfied with the current price of Arcserve Backup.
What needs improvement with Arcserve Backup?
I have noticed that support needs to improve in Arcserve Backup.
What is your primary use case for Arcserve Backup?
I have been using Arcserve Backup for around 10 years.
What's the difference between Dell EMC Avamar and Dell EMC NetWorker?
From the very beginning, Dell EMC NetWorker considers users and those who might potentially become users. In terms of both pricing and setup, this product offers an experience that is significantly...
What needs improvement with Dell Avamar?
It is a very good product. My only concern is that there is no tape backup. For tape backup, we have to use Dell NetWorker. They could add more features for cyber resilience and multi-cloud options...
 

Also Known As

No data available
Avamar
 

Overview

 

Sample Customers

Information Not Available
Dodge County, St Laurence's College, FieldCore (a GE Company), Comanche County Memorial Hospital, Getronics, Lewisville Independent School District, EnvisionRxOptions, Cincinnati Bell Technology Solutions
Find out what your peers are saying about Veeam Software, Hewlett Packard Enterprise, Rubrik and others in Backup and Recovery. Updated: July 2026.
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