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Arcserve Cloud Direct vs Azure Site Recovery comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Arcserve Cloud Direct
Ranking in Disaster Recovery as a Service
12th
Average Rating
5.0
Reviews Sentiment
5.2
Number of Reviews
1
Ranking in other categories
Cloud Backup (63rd)
Azure Site Recovery
Ranking in Disaster Recovery as a Service
2nd
Average Rating
8.0
Reviews Sentiment
6.9
Number of Reviews
26
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of January 2026, in the Disaster Recovery as a Service category, the mindshare of Arcserve Cloud Direct is 2.9%, up from 1.1% compared to the previous year. The mindshare of Azure Site Recovery is 14.3%, down from 21.8% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Disaster Recovery as a Service Market Share Distribution
ProductMarket Share (%)
Azure Site Recovery14.3%
Arcserve Cloud Direct2.9%
Other82.8%
Disaster Recovery as a Service
 

Featured Reviews

reviewer1321896 - PeerSpot reviewer
Junior Service Desk Operator at a cloud solution provider with 11-50 employees
Good backup retention but it is not a reliable platform and it doesn't giving any sort of alerts that things are not working
StorageCraft wasn't getting full backup coverage. It was backing up around 1 to 2% of the points. It was not a reliable platform and it wasn't giving any sort of alerts that things were not working. The majority of stuff wasn't backed up, so we really weren't happy with them. That's when we went on the look for a new solution.
AP
IT Manager at NTT DATA
Long-term user praises cost savings and reliability of disaster recovery solutions
There is only one thing to note: the agent has to be up-to-date when SCCM or any third-party tools are doing patching activities. If their agent version is mismatched and the health status is critical, you will not be able to perform your Azure Site Recovery. Recently, I worked with a mass issue related to Recovery Services Vault, and the VM support engineers are taking a lot of time to extend support to the customer. When you raise a call, they wait too long, and even if you request an engineer to set up a call for severity B cases, they are not ready to communicate over the phone, preferring email instead.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The backup retention was pretty good. Being able to archive users who had been backed up, is a good functionality. Even if they've been deactivated it'll keep the backups and keep them protected."
"Azure Site Recovery is an easy-to-use and fairly stable solution for disaster recovery."
"It is a very stable product and very scalable."
"The setup is quite easy, just requiring the creation of a vault."
"The solution is secure, reliable, and scalable."
"Site Recovery's most valuable features include its user-friendly console and the ease of migration."
"The most valuable feature is the visibility of what is happening with our business as well as the good reporting and dashboards."
"We use the tool for business continuity purposes."
"The solution is very easy to use."
 

Cons

"StorageCraft wasn't getting full backup coverage. It was backing up around one to 2% of the points. It was not a reliable platform and it wasn't giving any sort of alerts that things were not working."
"It is for site-to-site replication. When something goes wrong on your site, you only get 15 minutes before it also goes wrong on your replicated site. There should be some way to be able to say that we want to restore it, but we want to restore it to the version from yesterday. It should support versioning. I would also like to see real-time scanning for advanced threat protection, more straightforward billing, and quicker turnaround on the tech support."
"The flexibility of Azure Site Recovery regarding integration with different IT environments is limited; it is purely an Azure platform service for business continuity, not meant for integration with other services."
"It could include more of a backup and recovery."
"Site Recovery's scalability could be improved."
"Currently, Azure Site Recovery does not support shared disk options. Moreover, it does not support services like AppConfig or App Services."
"The system did go down a couple of times, which impacted our operations. For stability, I would rate it a seven out of ten."
"The pricing predictability and clarity around the final cost of the plan of this solution could be improved."
"The primary area for improvement in Azure Site Recovery is its pricing."
 

Pricing and Cost Advice

Information not available
"It should have more straightforward billing. The billing was what got funky. It was really cheap. We would pay based on the usage. We paid around $225 a month for site-to-site replication."
"Azure Site Recovery is neither very expensive nor very cheap."
"Azure Site Recovery is a very reasonably priced product."
"Azure Site Recovery is affordable."
"I'm not sure about the Azure Site Recovery pricing, but my organization gets monthly bills from providers."
"The tool is expensive. What is expensive to me might not be expensive to you. As I mentioned, we seek ways to reduce our costs. If the price goes down, that would be great. I rate the tool's pricing a six out of ten."
"They have a license to pay."
"The tool's licensing is yearly and not expensive."
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Top Industries

By visitors reading reviews
No data available
Computer Software Company
13%
Financial Services Firm
9%
Manufacturing Company
9%
Insurance Company
8%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
By reviewers
Company SizeCount
Small Business9
Midsize Enterprise4
Large Enterprise14
 

Questions from the Community

Ask a question
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What do you like most about Azure Site Recovery?
Azure Site Recovery allows my company to save around 30 percent of the time on every VM that we need to back up and restore.
What is your experience regarding pricing and costs for Azure Site Recovery?
A major advantage is that you do not want to pay any more for huge costs to build a DR site. It is very flexible and will save your cost.
What needs improvement with Azure Site Recovery?
The flexibility of Azure Site Recovery regarding integration with different IT environments is limited; it is purely an Azure platform service for business continuity, not meant for integration wit...
 

Also Known As

StorageCraft Cloud Services, StorageCraft Disaster Recovery Services, StorageCraft Cloud Backup, Arcserve Cloud Services, Zetta Cloud Backup
No data available
 

Overview

 

Sample Customers

Lion
Russell Reynolds Associates, Union Insurance, Rackspace
Find out what your peers are saying about Broadcom, Microsoft, Commvault and others in Disaster Recovery as a Service. Updated: January 2026.
881,082 professionals have used our research since 2012.