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Arcserve Cloud Direct vs Azure Site Recovery comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Arcserve Cloud Direct
Ranking in Disaster Recovery as a Service
17th
Average Rating
5.0
Reviews Sentiment
5.2
Number of Reviews
1
Ranking in other categories
Cloud Backup (62nd)
Azure Site Recovery
Ranking in Disaster Recovery as a Service
2nd
Average Rating
8.0
Reviews Sentiment
6.9
Number of Reviews
26
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of May 2026, in the Disaster Recovery as a Service category, the mindshare of Arcserve Cloud Direct is 2.4%, up from 0.9% compared to the previous year. The mindshare of Azure Site Recovery is 9.9%, down from 23.7% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Disaster Recovery as a Service Mindshare Distribution
ProductMindshare (%)
Azure Site Recovery9.9%
Arcserve Cloud Direct2.4%
Other87.7%
Disaster Recovery as a Service
 

Featured Reviews

reviewer1321896 - PeerSpot reviewer
Junior Service Desk Operator at a cloud solution provider with 11-50 employees
Good backup retention but it is not a reliable platform and it doesn't giving any sort of alerts that things are not working
StorageCraft wasn't getting full backup coverage. It was backing up around 1 to 2% of the points. It was not a reliable platform and it wasn't giving any sort of alerts that things were not working. The majority of stuff wasn't backed up, so we really weren't happy with them. That's when we went on the look for a new solution.
AP
IT Manager at NTT DATA
Long-term user praises cost savings and reliability of disaster recovery solutions
There is only one thing to note: the agent has to be up-to-date when SCCM or any third-party tools are doing patching activities. If their agent version is mismatched and the health status is critical, you will not be able to perform your Azure Site Recovery. Recently, I worked with a mass issue related to Recovery Services Vault, and the VM support engineers are taking a lot of time to extend support to the customer. When you raise a call, they wait too long, and even if you request an engineer to set up a call for severity B cases, they are not ready to communicate over the phone, preferring email instead.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The backup retention was pretty good. Being able to archive users who had been backed up, is a good functionality. Even if they've been deactivated it'll keep the backups and keep them protected."
"The backup retention was pretty good, and being able to archive users who had been backed up is good functionality because even if they've been deactivated it'll keep the backups and keep them protected."
"The most useful thing is that it provides a snapshot of your environment in about 15 minutes. It is stable, and it always works. It is also scalable and easy to set up."
"They're moving a lot of their workload to cloud and aiming for a seamlessly integrated product."
"Our primary use case is for disaster recovery and business continuity and disaster recovery (BCDR)."
"The solution is secure, reliable, and scalable."
"It is a very stable product and very scalable."
"Azure Site Recovery is an easy-to-use and fairly stable solution for disaster recovery."
"It’s native to Azure and does exactly what it’s designed to do—recover one site to another without creating all the VMs on that site. This helps reduce costs on the secondary site."
"Azure Site Recovery's automated file synchronization was a game-changer in managing legacy systems."
 

Cons

"StorageCraft wasn't getting full backup coverage. It was backing up around one to 2% of the points. It was not a reliable platform and it wasn't giving any sort of alerts that things were not working."
"StorageCraft wasn't getting full backup coverage. It was backing up around one to 2% of the points."
"We've invested nearly 20 million pounds in Azure and it's been an absolute disaster for us."
"It would be good if we could replicate the solution to multiple locations simultaneously because we are currently allowed to replicate to just a single location."
"One area for improvement with Azure is helping customers predict usage more accurately."
"I would like to see more security features."
"I conveyed the feedback to the agent, suggesting an increase in the agent count in our VNS in the USA. I also addressed notification concerns, as some issues didn't trigger alerts during a recent call."
"There have been issues with replication. It would be helpful if error logging was handled more effectively."
"Azure Site Recovery does not support shared disk options."
"Currently, Azure Site Recovery does not support shared disk options. Moreover, it does not support services like AppConfig or App Services."
 

Pricing and Cost Advice

Information not available
"Azure Site Recovery is neither very expensive nor very cheap."
"Azure Site Recovery is affordable."
"Azure Site Recovery is a very reasonably priced product."
"They have a license to pay."
"The tool's licensing is yearly and not expensive."
"The tool is expensive. What is expensive to me might not be expensive to you. As I mentioned, we seek ways to reduce our costs. If the price goes down, that would be great. I rate the tool's pricing a six out of ten."
"It should have more straightforward billing. The billing was what got funky. It was really cheap. We would pay based on the usage. We paid around $225 a month for site-to-site replication."
"I'm not sure about the Azure Site Recovery pricing, but my organization gets monthly bills from providers."
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Top Industries

By visitors reading reviews
No data available
Financial Services Firm
11%
University
8%
Computer Software Company
7%
Comms Service Provider
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
By reviewers
Company SizeCount
Small Business9
Midsize Enterprise4
Large Enterprise14
 

Questions from the Community

Ask a question
Earn 20 points
What is your experience regarding pricing and costs for Azure Site Recovery?
A major advantage is that you do not want to pay any more for huge costs to build a DR site. It is very flexible and will save your cost.
What needs improvement with Azure Site Recovery?
The flexibility of Azure Site Recovery regarding integration with different IT environments is limited; it is purely an Azure platform service for business continuity, not meant for integration wit...
What is your primary use case for Azure Site Recovery?
My main use case for Azure Site Recovery is that we are doing cross-region disaster recovery and processing.
 

Also Known As

StorageCraft Cloud Services, StorageCraft Disaster Recovery Services, StorageCraft Cloud Backup, Arcserve Cloud Services, Zetta Cloud Backup
No data available
 

Overview

 

Sample Customers

Lion
Russell Reynolds Associates, Union Insurance, Rackspace
Find out what your peers are saying about Broadcom, Microsoft, datto and others in Disaster Recovery as a Service. Updated: April 2026.
893,244 professionals have used our research since 2012.