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Arcserve Cloud Direct vs Veeam Data Cloud for Microsoft 365 comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Mar 1, 2026

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Arcserve Cloud Direct
Ranking in Cloud Backup
62nd
Average Rating
5.0
Reviews Sentiment
5.2
Number of Reviews
1
Ranking in other categories
Disaster Recovery as a Service (18th)
Veeam Data Cloud for Micros...
Ranking in Cloud Backup
3rd
Average Rating
8.2
Reviews Sentiment
7.1
Number of Reviews
73
Ranking in other categories
SaaS Backup (1st)
 

Mindshare comparison

As of August 2026, in the Cloud Backup category, the mindshare of Arcserve Cloud Direct is 0.6%, up from 0.3% compared to the previous year. The mindshare of Veeam Data Cloud for Microsoft 365 is 3.2%, down from 4.9% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Cloud Backup Mindshare Distribution
ProductMindshare (%)
Veeam Data Cloud for Microsoft 3653.2%
Arcserve Cloud Direct0.6%
Other96.2%
Cloud Backup
 

Featured Reviews

reviewer1321896 - PeerSpot reviewer
Junior Service Desk Operator at a cloud solution provider with 11-50 employees
Good backup retention but it is not a reliable platform and it doesn't giving any sort of alerts that things are not working
StorageCraft wasn't getting full backup coverage. It was backing up around 1 to 2% of the points. It was not a reliable platform and it wasn't giving any sort of alerts that things were not working. The majority of stuff wasn't backed up, so we really weren't happy with them. That's when we went on the look for a new solution.
SS
Manager, Information Technology at Greencoast Enterprises LLC
Backup has protected our office data and now restores individual emails while admins configure settings
Although Veeam Data Cloud for Microsoft 365 is a Backup as a Service, it should give slight leverage to the admins to do more of their own configurations. When it comes to Software as a Service, we do need to agree on certain things, as we do not have much control over the software. If Veeam Data Cloud for Microsoft 365 can improve, it would be better. It could be slightly better, but it is acceptable. As long as support is provided in a timely manner, it is good. I cannot tell it is fully bad or fully good. If I were to give a rating of one to five, I might give 3.5 to four. Rather than giving a help database, which is an ocean of information to search through ourselves, we should be able to open a ticket and have them guide us on how to do it. As an end-user, different levels of admins exist—a fresh admin and a more experienced admin. They need to encourage us to open a ticket quickly, and from there they should guide us straightforwardly with the steps to follow to achieve the desired outcome.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The backup retention was pretty good, and being able to archive users who had been backed up is good functionality because even if they've been deactivated it'll keep the backups and keep them protected."
"It is easy to use and easy to recover files."
"The way it backs up personal files is great."
"Technical support in Veeam is good."
"It was easy to set up."
"The most valuable features of Veeam Backup for Microsoft 365 are its intuitive interface, ease of use, and unlimited capacity for backup and restore."
"The solution does good backups."
"It’s amazing how the solution helps restore old data."
"Overall, the solution is okay, the way the system is built is very good, the product offers good stability, the solution is scalable, we have found the technical support to be helpful, and the pricing of the solution is very reasonable and not expensive."
 

Cons

"StorageCraft wasn't getting full backup coverage. It was backing up around one to 2% of the points. It was not a reliable platform and it wasn't giving any sort of alerts that things were not working."
"The solution could improve by having the ability to back up without an agent installed on the system."
"I'm very satisfied with Veeam Backup for Microsoft 365 and would continue using it if it were up to me. However, my management is considering alternative solutions due to issues with our storage solutions."
"The installation could always be a little bit easier. You do need to be a bit technical."
"With Veeam for Office 365 for companies that require long-term retention, they often complain about the capacity storage it might take."
"The support for deduplication appliances is an area to consider for improvement."
"This solution does provide the option to choose a different target of storage."
"While Veeam Backup for Microsoft 365 is a highly convenient product, there is room for improvement in its integration with Microsoft 365."
"I found that Veeam Backup for Office 365 is not scalable."
 

Pricing and Cost Advice

Information not available
"The solution is not expensive."
"Veeam Backup for Office 365 is a subscription-based solution."
"This is not a stand-alone product and requires a standard Veeam license for your organization in addition to the cost of the solution."
"From our perspective in South Africa, our biggest challenge is the exchange rate from the South African currency to the US dollar. This makes it a bit pricey for us. However, compared to other backup solutions available, I would rate the pricing at a nine out of ten. For the servers, features, and functionality you get, it's worth the money. Of course, we'd always prefer things to be cheaper, but we also understand that you have to pay for proper functionality. So overall, it's not badly priced at all."
"Its cost is pretty high. I would rate it a three out of five in terms of pricing."
"We have 2000 users and pay about $10,000. It may be a little bit more per year. We have an education institute and may have fewer expenses."
"The licensing price is quite high. It's expensive."
"The cost of Veeam Backup for Office 365 is $19 for one mailbox."
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Top Industries

By visitors reading reviews
Construction Company
26%
Comms Service Provider
16%
Healthcare Company
11%
Financial Services Firm
7%
Construction Company
10%
Comms Service Provider
9%
Computer Software Company
8%
Manufacturing Company
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
By reviewers
Company SizeCount
Small Business38
Midsize Enterprise21
Large Enterprise17
 

Questions from the Community

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How does AvePoint Cloud Backup compare with Veeam Backup for Office 365?
AvePoint Cloud Backup for MS Office 365 is a SaaS backup whose features include secure storage and unlimited and automated backups. The storage is saved in AvePoint’s Azure storage or it can also b...
What is your experience regarding pricing and costs for Veeam Backup for Office 365?
The initial onboarding plus the initial expenses are slightly more when compared to another cloud-to-cloud backup. However, the actual Total Cost of Ownership is overall acceptable. Comparatively a...
What needs improvement with Veeam Backup for Office 365?
That is something probably related to the way we have integrated the backup because we have moved the backup infrastructure away from our local domain. When we try to use application-aware backups,...
 

Also Known As

StorageCraft Cloud Services, StorageCraft Disaster Recovery Services, StorageCraft Cloud Backup, Arcserve Cloud Services, Zetta Cloud Backup
Veeam Backup for Office 365, Veeam Backup for Microsoft Office 365, Cirrus Backup
 

Overview

 

Sample Customers

Lion
Information Not Available
Find out what your peers are saying about Veeam Software, Hewlett Packard Enterprise, Commvault and others in Cloud Backup. Updated: July 2026.
908,834 professionals have used our research since 2012.