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Arcserve Cloud Direct vs Veeam Data Cloud for Microsoft 365 comparison

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Comparison Buyer's Guide

Executive SummaryUpdated on Mar 1, 2026

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Arcserve Cloud Direct
Ranking in Cloud Backup
57th
Average Rating
5.0
Reviews Sentiment
5.2
Number of Reviews
1
Ranking in other categories
Disaster Recovery as a Service (18th)
Veeam Data Cloud for Micros...
Ranking in Cloud Backup
3rd
Average Rating
8.2
Reviews Sentiment
7.1
Number of Reviews
73
Ranking in other categories
SaaS Backup (1st)
 

Mindshare comparison

As of September 2026, in the Cloud Backup category, the mindshare of Arcserve Cloud Direct is 0.7%, up from 0.4% compared to the previous year. The mindshare of Veeam Data Cloud for Microsoft 365 is 3.1%, down from 5.0% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Cloud Backup Mindshare Distribution
ProductMindshare (%)
Veeam Data Cloud for Microsoft 3653.1%
Arcserve Cloud Direct0.7%
Other96.2%
Cloud Backup
 

Featured Reviews

reviewer1321896 - PeerSpot reviewer
Junior Service Desk Operator at a cloud solution provider with 11-50 employees
Good backup retention but it is not a reliable platform and it doesn't giving any sort of alerts that things are not working
StorageCraft wasn't getting full backup coverage. It was backing up around 1 to 2% of the points. It was not a reliable platform and it wasn't giving any sort of alerts that things were not working. The majority of stuff wasn't backed up, so we really weren't happy with them. That's when we went on the look for a new solution.
SS
Manager, Information Technology at Greencoast Enterprises LLC
Backup has protected our office data and now restores individual emails while admins configure settings
Although Veeam Data Cloud for Microsoft 365 is a Backup as a Service, it should give slight leverage to the admins to do more of their own configurations. When it comes to Software as a Service, we do need to agree on certain things, as we do not have much control over the software. If Veeam Data Cloud for Microsoft 365 can improve, it would be better. It could be slightly better, but it is acceptable. As long as support is provided in a timely manner, it is good. I cannot tell it is fully bad or fully good. If I were to give a rating of one to five, I might give 3.5 to four. Rather than giving a help database, which is an ocean of information to search through ourselves, we should be able to open a ticket and have them guide us on how to do it. As an end-user, different levels of admins exist—a fresh admin and a more experienced admin. They need to encourage us to open a ticket quickly, and from there they should guide us straightforwardly with the steps to follow to achieve the desired outcome.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The backup retention was pretty good, and being able to archive users who had been backed up is good functionality because even if they've been deactivated it'll keep the backups and keep them protected."
"It is easy to set up. You can use some functions to make sure you get the maximum bandwidth to do the backup. It has an option to bypass Microsoft network limitations and things like that."
"At the moment I think we have all we need for backing up our Office 365 emails reliably, we have a solid solution with this product so I don't see any reason it would have to change."
"The solution provides good backup services for Microsoft 365."
"The most valuable feature of Veeam Backup for Office 365 is the backups, we do not want to lose any files. Each one of the files is updated on a regular long-term basis and kept together in the Microsoft cloud-only."
"It is a perfect, mature product."
"The way it backs up personal files is great."
"One of the valuable features is the ability to restore a specific email. For example, if a user has deleted an email and they would like that particular email back we are able to restore it."
"Once you set it up, it works very well. You do not have to go back to reconfigure it– it is very easy to use"
 

Cons

"StorageCraft wasn't getting full backup coverage. It was backing up around one to 2% of the points. It was not a reliable platform and it wasn't giving any sort of alerts that things were not working."
"The product cannot back up Active Directory objects while its competitors can. Self-service power enables us to deal with service providers. We provide services for our clients, so having a multi-tenant service portal would be good."
"While Veeam Backup for Microsoft 365 is a highly convenient product, there is room for improvement in its integration with Microsoft 365."
"They should improve the backup and restoration time."
"We would like to have a single management console for all of our backups."
"When you add a new site for backup, it gives you a notice that there is a new site, but the way you select that and configure that could be slightly better. It works, but it is not always very clear. For example, for the URL, you need to hover over the title or the name of the site. You should see it immediately on the screen. It should have a better user interface for selecting what you want to back up so that you get a more clear overview of the sites that are there and the ones that you want to combine in a backup. Its user interface should be more user-friendly. It has a lot of scrolling and doesn't give you a complete overview when needed. That's the main thing why it is not very user-friendly. It should have a better user interface."
"I have not really seen an ROI from Veeam Data Cloud for Microsoft 365. On the customer side, we don't really see the ROI."
"Its price is a little bit high, but it is a fantastic solution."
"Technical support could be improved."
 

Pricing and Cost Advice

Information not available
"It is not the cheapest solution in the market."
"The licensing price is quite high. It's expensive."
"The price of Veeam Backup for Office 365 is inexpensive. We have a license to use the solution."
"Veeam Backup for Microsoft 365 is expensive, and I rate it an eight out of ten."
"Its price is a little bit high, but it is a fantastic solution. It is more expensive than NetApp."
"It is strictly subscribed on a per-user basis."
"Veaam Backup is licensed per mailbox, which customers like because it's per user and so they don't have to pay for shared mailboxes."
"For the number of users and amount of storage you receive, it is not expensive."
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Top Industries

By visitors reading reviews
Construction Company
25%
Comms Service Provider
17%
Healthcare Company
14%
Financial Services Firm
7%
Construction Company
10%
Comms Service Provider
9%
Outsourcing Company
8%
Computer Software Company
8%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
By reviewers
Company SizeCount
Small Business38
Midsize Enterprise21
Large Enterprise17
 

Questions from the Community

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How does AvePoint Cloud Backup compare with Veeam Backup for Office 365?
AvePoint Cloud Backup for MS Office 365 is a SaaS backup whose features include secure storage and unlimited and automated backups. The storage is saved in AvePoint’s Azure storage or it can also b...
What is your experience regarding pricing and costs for Veeam Backup for Office 365?
The initial onboarding plus the initial expenses are slightly more when compared to another cloud-to-cloud backup. However, the actual Total Cost of Ownership is overall acceptable. Comparatively a...
What needs improvement with Veeam Backup for Office 365?
That is something probably related to the way we have integrated the backup because we have moved the backup infrastructure away from our local domain. When we try to use application-aware backups,...
 

Also Known As

StorageCraft Cloud Services, StorageCraft Disaster Recovery Services, StorageCraft Cloud Backup, Arcserve Cloud Services, Zetta Cloud Backup
Veeam Backup for Office 365, Veeam Backup for Microsoft Office 365, Cirrus Backup
 

Overview

 

Sample Customers

Lion
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Find out what your peers are saying about Veeam Software, Hewlett Packard Enterprise, Commvault and others in Cloud Backup. Updated: September 2026.
913,924 professionals have used our research since 2012.