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Arcserve Cloud Direct vs Veeam Data Cloud for Microsoft 365 comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Mar 1, 2026

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Arcserve Cloud Direct
Ranking in Cloud Backup
62nd
Average Rating
5.0
Reviews Sentiment
5.2
Number of Reviews
1
Ranking in other categories
Disaster Recovery as a Service (17th)
Veeam Data Cloud for Micros...
Ranking in Cloud Backup
5th
Average Rating
8.0
Reviews Sentiment
7.1
Number of Reviews
72
Ranking in other categories
SaaS Backup (1st)
 

Mindshare comparison

As of May 2026, in the Cloud Backup category, the mindshare of Arcserve Cloud Direct is 0.5%, up from 0.3% compared to the previous year. The mindshare of Veeam Data Cloud for Microsoft 365 is 3.3%, down from 5.2% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Cloud Backup Mindshare Distribution
ProductMindshare (%)
Veeam Data Cloud for Microsoft 3653.3%
Arcserve Cloud Direct0.5%
Other96.2%
Cloud Backup
 

Featured Reviews

reviewer1321896 - PeerSpot reviewer
Junior Service Desk Operator at a cloud solution provider with 11-50 employees
Good backup retention but it is not a reliable platform and it doesn't giving any sort of alerts that things are not working
StorageCraft wasn't getting full backup coverage. It was backing up around 1 to 2% of the points. It was not a reliable platform and it wasn't giving any sort of alerts that things were not working. The majority of stuff wasn't backed up, so we really weren't happy with them. That's when we went on the look for a new solution.
SS
Manager, Information Technology at Greencoast Enterprises LLC
Backup has protected our office data and now restores individual emails while admins configure settings
Although Veeam Data Cloud for Microsoft 365 is a Backup as a Service, it should give slight leverage to the admins to do more of their own configurations. When it comes to Software as a Service, we do need to agree on certain things, as we do not have much control over the software. If Veeam Data Cloud for Microsoft 365 can improve, it would be better. It could be slightly better, but it is acceptable. As long as support is provided in a timely manner, it is good. I cannot tell it is fully bad or fully good. If I were to give a rating of one to five, I might give 3.5 to four. Rather than giving a help database, which is an ocean of information to search through ourselves, we should be able to open a ticket and have them guide us on how to do it. As an end-user, different levels of admins exist—a fresh admin and a more experienced admin. They need to encourage us to open a ticket quickly, and from there they should guide us straightforwardly with the steps to follow to achieve the desired outcome.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The backup retention was pretty good. Being able to archive users who had been backed up, is a good functionality. Even if they've been deactivated it'll keep the backups and keep them protected."
"The backup retention was pretty good, and being able to archive users who had been backed up is good functionality because even if they've been deactivated it'll keep the backups and keep them protected."
"I appreciate the feature of having a single tool for backup, replication, and secondary backup; with the same tool, the same job can be extended and configured to meet compliance requirements as per customer needs."
"Its absolute functionality and intuitiveness are the most valuable features."
"Veeam Backup does backup and restore very well, comparable to Acronis, and we have found both Veeam Backup and Acronis to be very easy to use and integrate naturally for administration."
"The feature that I like the most is the system backup recovery from OneDrive."
"The most valuable feature of Veeam Backup for Office 365 is the ease of use. You only need to create a folder in your drive and it's as simple as dragging and dropping files to store them."
"I believe the solution is very scalable. We can continuously add mailboxes and sites."
"One of the main features of the solution is it is easy to use."
"It is a perfect, mature product."
 

Cons

"StorageCraft wasn't getting full backup coverage. It was backing up around one to 2% of the points. It was not a reliable platform and it wasn't giving any sort of alerts that things were not working."
"StorageCraft wasn't getting full backup coverage. It was backing up around one to 2% of the points."
"With Veeam for Office 365 for companies that require long-term retention, they often complain about the capacity storage it might take."
"The customer service and support response time can be improved."
"Some additional training materials would be helpful."
"The installation could always be a little bit easier. You do need to be a bit technical."
"Veeam's performance is inconsistent."
"You can't really edit. For example, if you have created a backup for a user, you can't drill down on a granular level during the backup."
"It would be beneficial to implement a mechanism that allows for more efficient input processing, such as recognizing the first capital letter of an email account."
"A while back, I had some trouble using the agent. It might be a problem with older versions. Sometimes, I also have issues installing or making backups from the console to that type of operating system."
 

Pricing and Cost Advice

Information not available
"The cost is a bit on the high side."
"This is not a stand-alone product and requires a standard Veeam license for your organization in addition to the cost of the solution."
"For the number of users and amount of storage you receive, it is not expensive."
"It is not the cheapest solution in the market."
"The licensing price is quite high. It's expensive."
"From our perspective in South Africa, our biggest challenge is the exchange rate from the South African currency to the US dollar. This makes it a bit pricey for us. However, compared to other backup solutions available, I would rate the pricing at a nine out of ten. For the servers, features, and functionality you get, it's worth the money. Of course, we'd always prefer things to be cheaper, but we also understand that you have to pay for proper functionality. So overall, it's not badly priced at all."
"Veeam Backup for Office 365 is a low-priced solution, so it is scalable and is priced for the market, comparable to other solutions."
"The price of Veeam Backup for Office 365 is inexpensive. We have a license to use the solution."
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Top Industries

By visitors reading reviews
No data available
Computer Software Company
10%
Comms Service Provider
9%
Construction Company
8%
Manufacturing Company
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
By reviewers
Company SizeCount
Small Business37
Midsize Enterprise22
Large Enterprise16
 

Questions from the Community

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How does AvePoint Cloud Backup compare with Veeam Backup for Office 365?
AvePoint Cloud Backup for MS Office 365 is a SaaS backup whose features include secure storage and unlimited and automated backups. The storage is saved in AvePoint’s Azure storage or it can also b...
What is your experience regarding pricing and costs for Veeam Backup for Office 365?
The initial onboarding plus the initial expenses are slightly more when compared to another cloud-to-cloud backup. However, the actual Total Cost of Ownership is overall acceptable. Comparatively a...
What needs improvement with Veeam Backup for Office 365?
Although Veeam Data Cloud for Microsoft 365 is a Backup as a Service, it should give slight leverage to the admins to do more of their own configurations. When it comes to Software as a Service, we...
 

Also Known As

StorageCraft Cloud Services, StorageCraft Disaster Recovery Services, StorageCraft Cloud Backup, Arcserve Cloud Services, Zetta Cloud Backup
Veeam Backup for Office 365, Veeam Backup for Microsoft Office 365, Cirrus Backup
 

Overview

 

Sample Customers

Lion
Information Not Available
Find out what your peers are saying about Veeam Software, Hewlett Packard Enterprise, Rubrik and others in Cloud Backup. Updated: May 2026.
893,244 professionals have used our research since 2012.