Arcserve Cloud Direct vs HPE Zerto Software comparison

Arcserve and Zerto acquired by HPE are both solutions in the Cloud Backup category. Arcserve is ranked #54, while Zerto acquired by HPE is ranked #3 with an average rating of 8.8. Arcserve holds a 0.3% mindshare in CB, compared to Zerto acquired by HPE’s 4.2% mindshare. Additionally, 98% of Zerto acquired by HPE users are willing to recommend the solution.

Arcserve Cloud Direct

Read 1 Arcserve Cloud Direct review

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121 Comparison Views

0% willing to recommend

HPE Zerto Software

Read 339 HPE Zerto Software reviews

6,275 Views
691 Comparison Views

98% willing to recommend

Arcserve Cloud Direct

HPE Zerto Software

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Executive SummaryUpdated on Jun 11, 2025

HPE Zerto Software and Arcserve Cloud Direct are competing products in the disaster recovery and data protection market. HPE Zerto Software is favored for its robust features and ease of use, while Arcserve Cloud Direct offers a comprehensive solution focusing on backup and recovery capabilities.

Features: HPE Zerto Software provides continuous data protection with real-time replication, seamless disaster recovery solutions, and deployment flexibility. Arcserve Cloud Direct features advanced backup and recovery with multi-platform support and cloud-first architecture, offering a comprehensive backup solution.

Ease of Deployment and Customer Service: HPE Zerto Software supports various environments with minimal setup effort and reliable customer service. Arcserve Cloud Direct offers quick deployment with pre-configured setups and excellent support. The key distinction lies in HPE Zerto's versatile deployment options against Arcserve's streamlined approach.

Pricing and ROI: HPE Zerto Software presents a higher initial setup cost but offers a robust ROI with advanced features and disaster recovery capabilities. Arcserve Cloud Direct is recognized for cost-effective pricing, providing solid ROI through competitive pricing and reliable backup features. The decision hinges on budget considerations versus feature requirements.

To learn more, read our detailed Cloud Backup Report (Updated: June 2025).

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June 2025

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Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

Arcserve Cloud Direct

Ranking in Cloud Backup

54th

Average Rating

5.0

Reviews Sentiment

5.2

Number of Reviews

Ranking in other categories

Disaster Recovery as a Service (17th)

HPE Zerto Software

Ranking in Cloud Backup

3rd

Average Rating

9.0

Reviews Sentiment

7.2

Number of Reviews

339

Ranking in other categories

Backup and Recovery (2nd), Cloud Migration (2nd), Disaster Recovery (DR) Software (2nd)

Mindshare comparison

As of July 2025, in the Cloud Backup category, the mindshare of Arcserve Cloud Direct is 0.3%, down from 0.3% compared to the previous year. The mindshare of HPE Zerto Software is 4.2%, down from 5.4% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Cloud Backup

Featured Reviews

reviewer1321896

Junior Service Desk Operator at a cloud solution provider with 11-50 employees

Good backup retention but it is not a reliable platform and it doesn't giving any sort of alerts that things are not working

StorageCraft wasn't getting full backup coverage. It was backing up around 1 to 2% of the points. It was not a reliable platform and it wasn't giving any sort of alerts that things were not working. The majority of stuff wasn't backed up, so we really weren't happy with them. That's when we went on the look for a new solution.

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Sachin Vinay

Assistant Manager-Networks at Amrita

Leverage disaster recovery with reliable support and cost-effective future-proof features

Zerto is straightforward to implement because it only requires the installation of an agent on the VMs designated for migration. A service, typically a VM, must also be deployed at the disaster recovery location. This entire process is simple and can be completed within three days. Zerto's near-synchronous replication occurs every minute, allowing for highly granular recovery points. This means that even if interruptions or malware disruptions occur within that minute, Zerto can restore to the last known good state, effectively recovering the entire setup to the latest backup. This capability ensures high data security and minimizes potential data loss. One of the main benefits of implementing Zerto is its data compression, which significantly reduces the load on our IPsec VPN. Zerto compresses data by 80 percent before transmitting it across the VPN, minimizing the data transferred between geographically dispersed locations. This compression and subsequent decompression at the destination alleviate the strain on the VPN, preventing overload and ensuring efficient data synchronization. Zerto simplifies malware protection by integrating it into its disaster recovery and synchronization features. This comprehensive approach eliminates the need for separate antivirus setups in virtual machines and applications. It streamlines our security measures and removes the need for additional software or solutions, resulting in an excellent return on investment. Zerto's single-click recovery solution offers exceptional recovery speed. Through the user interface, a single click allows for a complete restoration from the most recent backup within two to three minutes, enabling rapid recovery and minimal downtime. Zerto's Recovery Time Objective is excellent. In the past, if a virtual machine crashed, we would recover it from a snapshot, which could take one to two hours. With Zerto, the recovery process takes only five minutes, and users are typically unaware of any disruption. This allows us to restore everything quickly and efficiently. Zerto has significantly reduced our downtime. When malware affects our data, Zerto immediately notifies us and helps us protect other applications, even those not yet implemented with Zerto. By monitoring these applications, we can quickly identify and address any potential malware spread, minimizing downtime across our systems. Zerto significantly reduces downtime and associated costs during disruptions. Our services are unified, so in the event of a disruption without Zerto, even a half-day disruption would necessitate offline procedures. This would lead to increased manpower, service delays, and substantial financial losses due to interrupted admissions and other critical processes. By unifying service processes, Zerto minimizes the impact of outages. Zerto streamlines our disaster recovery testing across multiple locations by enabling efficient failover testing without disrupting live services. Traditionally, DR testing required downtime of critical systems, but Zerto's replication and failover capabilities allow us to test in parallel with live operations. This non-disruptive approach ensures continuous service availability while validating our DR plan, even in scenarios like malware attacks, by creating a separate testing environment that mirrors the live setup. This comprehensive testing provides confidence in our ability to handle real-world incidents effectively. This saves us over 60 percent of the time. Zerto streamlines system administration tasks by automating many processes, thereby reducing the workload for multiple administrators. This allows them to focus on other university services that require attention and effectively reallocate support resources from automated tasks to those requiring more dedicated management. Zerto is used exclusively for our critical services, providing up to a 70 percent improvement in our IT resilience.

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Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"The backup retention was pretty good. Being able to archive users who had been backed up, is a good functionality. Even if they've been deactivated it'll keep the backups and keep them protected."

"There are several valuable features because of the way we use it. The backup and restore features are definitely indispensable."

"I appreciate most that we can do quick failover tests without actually going to live failover, which is very helpful because we have to do SOC audits, and they want to see that we do test this. It is extremely easy to test to show whether or not these things boot up in a test environment, which they do."

"What I appreciate about Zerto is that it's set and forget."

"I like the ease of recovery and backup the most."

"The product is superior compared to the other vendors."

"It provides real-time backup"

"Zerto's near-synchronous replication is extremely important to our organization."

"The recovery was pretty seamless. It took about a minute for it to kick over when we did our testing. So, it wasn't a long downtime."

More HPE Zerto Software pros

Cons

"StorageCraft wasn't getting full backup coverage. It was backing up around one to 2% of the points. It was not a reliable platform and it wasn't giving any sort of alerts that things were not working."

"I would like to see some graphical improvements in Zerto's interface. There's an option to export a list of all of our servers, but the information isn't presented the way we want. We want it in a specified sequence broken down by region, etc. We can't manipulate the data when we export it. Maybe they could change it to look more like an Excel sheet, and we can customize the graphics and data. We suggested these improvements to Zerto through their portal."

"They are doing a lot of great things, but I have heard that Zerto is expensive."

"The tool must improve its long-term storage cloud strategy, making it more seamless and improving the solution's downtime features."

"The monitoring and alerting functionality need to be improved."

"When it comes to failover tests, we would like to be able to take that extra step to shut things down and see what it looks like at the other site versus just doing it in a virtual environment."

"My only suggestion for how HPE Zerto Software could be improved would be to integrate with other virtualization platforms, as many organizations are moving off of VMware, so having options there would be beneficial."

"If I were to nitpick, I would say that I wish I had a better account manager. Our sales guy has changed a couple of times. I would like a little more responsiveness from our account manager. I've had a couple of issues where getting in touch with him has been a little difficult, and I end up just going around him and dealing with support and support has handled it right away."

"It would be nice if Zerto offered OVFs, which are custom-built VMs that you can install on your virtualized environment. At the moment, I have the Zerto sitting on two custom-built Windows servers, which creates a lot of overhead. I'm waiting for them to create an OVF file, which is a built and hardened version of their Zerto server that I can just install wherever with a couple of mouse clicks."

More HPE Zerto Software cons

Pricing and Cost Advice

Information not available

"I would like to see different service levels. They're good, but it still takes a lot of our budget in ops."

"The pricing is pretty competitive to that of other options out there. When we shopped around, it was in line with the price of other solutions."

"I've been told that when they originally got the quote, it was a little bit of a sticker shock. However, now that we've actually been using it for six months, I've been told that the investment was well worth it."

"The licensing cost is fair."

"Pricing is one area where there could be some improvement. We would like to see a consumption model that would charge in a DR scenario, where you're failing over and consuming those resources, instead of a per-protected-node model. Or it could be a model based on the amount of storage space you're protecting."

"The licensing costs are not cheap. It is kind of an expensive product. However, I am a get-what-you-pay-for kind of person. After using this product, I can understand why the licensing costs are high."

"Zerto's pricing is competitive, given the benefits and ease of setting it up. It may seem more expensive upfront, but you're going to save that over the long term by spending less engineering time configuring, reconfiguring, etc."

"It is less expensive than the full solution that we had previously, but at the same time, it's not an inexpensive product either."

More HPE Zerto Software pricing and cost advice

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Comparison Review

it_user159711

Architect at a tech services company with 51-200 employees

Nov 9, 2014

VMware SRM vs. Veeam vs. Zerto

Disaster recovery planning is something that seems challenging for all businesses. Virtualization in addition to its operational flexibility, and cost reduction benefits, has helped companies improve their DR posture. Virtualization has made it easier to move machines from production to…

Read full review

Top Industries

By visitors reading reviews

No data available

Computer Software Company

23%

Financial Services Firm

10%

Manufacturing Company

Healthcare Company

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

No data available

Questions from the Community

Ask a question

Earn 20 points

What advice do you have for others considering Oracle Data Guard?

Ik fluister:VM Host Oracle en DataGuard hebben we per toeval vervangen door Zerto :-) tijdens de Zerto implementatie en VPG werden de Host Data in write-ack Block-Level gerepliceerd. Qua licentie 1...

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What do you like most about Zerto?

Its ability to roll back if the VM or the server that you are recovering does not come up right is also valuable. You have the ability to roll back a few seconds or a few minutes. The rollback feat...

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What is your experience regarding pricing and costs for Zerto?

I ballpark Zerto's pricing at about $1,000 per VM, which I find fair for what it does, but the cost of entry was tough initially due to the minimum number needed to start. I really needed to prove ...

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Comparisons

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Dell RecoverPoint for Virtual Machines vs HPE Zerto Software

Compared 6% of the time

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Product Reports

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Cloud Backup

June 2025

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Buyer's Guide

HPE Zerto Software

June 2025

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Also Known As

StorageCraft Cloud Services, StorageCraft Disaster Recovery Services, StorageCraft Cloud Backup, Arcserve Cloud Services, Zetta Cloud Backup

Zerto Virtual Replication

Overview

Arcserve Cloud Direct is used for safeguarding data through backup and disaster recovery, swiftly restoring critical data and systems to ensure minimal downtime. It integrates cloud-based management and automated data protection with reliable efficiency.

Arcserve Cloud Direct offers a powerful solution for data protection with automated backup and disaster recovery features. Users appreciate its seamless integration with platforms, emphasizing its reliability and efficiency in preventing data loss. The straightforward setup and intuitive dashboard enhance its usability, while robust security measures safeguard data integrity. Despite its high performance and swift recovery times, users suggest improvements in customer support and reliability of technical assistance. Some face challenges with initial setup complexity, pointing out the need for clearer documentation and more robust features.

What are the most important features of Arcserve Cloud Direct?

Reliable data backup: Ensures consistent data protection and secure storage.
Seamless disaster recovery: Facilitates quick recovery of critical systems and data.
Easy scalability: Allows for flexible and straightforward scaling to meet growing data demands.
Intuitive dashboard: Simplifies management and monitoring of backup and recovery processes.
Robust security: Protects sensitive data against cyber threats and unauthorized access.

What benefits should users look for in reviews?

Efficient performance: Fast recovery times minimize downtime and maintain business continuity.
Comprehensive support: Assistance in resolving issues and optimizing usage.
Reliability in protecting data: Consistently prevents data loss and ensures accessibility.
Ease of setup: Quick and straightforward implementation without significant technical hurdles.
Scalability: Ability to adjust storage needs as data requirements grow.

Arcserve Cloud Direct's integration capabilities make it suitable for industries with extensive data protection needs, including finance, healthcare, and education. These sectors benefit from its efficient disaster recovery solutions and robust security features, ensuring compliance and safeguarding sensitive information. By offering scalable data protection services, Arcserve Cloud Direct supports businesses in maintaining operational continuity and achieving their data management goals.

Arcserve

Zerto is used for disaster recovery, business continuity, data migration, and ransomware recovery, providing continuous data protection and near real-time replication. Valued for ease of use, efficient failover processes, and versatile integration, it enhances organizational efficiency, reduces errors, and boosts productivity.

Zerto acquired by HPE

Sample Customers

Lion

United Airlines, HCA, XPO Logistics, TaxSlayer, McKesson, Insight Global, American Airlines, Tencate, Aaron’s, Grey’s County, Kingston Technologies

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