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Arcserve Cloud Direct vs N2W comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Nov 16, 2025

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Arcserve Cloud Direct
Ranking in Cloud Backup
63rd
Average Rating
5.0
Reviews Sentiment
5.2
Number of Reviews
1
Ranking in other categories
Disaster Recovery as a Service (18th)
N2W
Ranking in Cloud Backup
5th
Average Rating
9.6
Reviews Sentiment
5.2
Number of Reviews
25
Ranking in other categories
Backup and Recovery (6th), Disaster Recovery (DR) Software (4th)
 

Mindshare comparison

As of June 2026, in the Cloud Backup category, the mindshare of Arcserve Cloud Direct is 0.6%, up from 0.3% compared to the previous year. The mindshare of N2W is 1.6%, up from 0.5% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Cloud Backup Mindshare Distribution
ProductMindshare (%)
N2W1.6%
Arcserve Cloud Direct0.6%
Other97.8%
Cloud Backup
 

Featured Reviews

reviewer1321896 - PeerSpot reviewer
Junior Service Desk Operator at a cloud solution provider with 11-50 employees
Good backup retention but it is not a reliable platform and it doesn't giving any sort of alerts that things are not working
StorageCraft wasn't getting full backup coverage. It was backing up around 1 to 2% of the points. It was not a reliable platform and it wasn't giving any sort of alerts that things were not working. The majority of stuff wasn't backed up, so we really weren't happy with them. That's when we went on the look for a new solution.
reviewer2802048 - PeerSpot reviewer
Service Delivery Manager at a consultancy with 11-50 employees
Automated backups have transformed our multi-account recovery and now streamline compliance reporting
While N2WS has served us well, there are areas for improvement. The user interface feels somewhat dated and could benefit from modernization. Navigation between sections could be more intuitive, and the dashboard design could be more streamlined compared to contemporary AWS tools. The initial setup process has a steeper learning curve than we’d prefer, especially for complex multi-account configurations. More guided setup wizards would help new team members get up to speed faster. Reporting capabilities could be more granular, particularly around cost optimization metrics and backup performance analytics. Currently, we need to gather information from multiple screens to get comprehensive insights. For future releases, we’d value enhanced integration with AWS native services like Config and CloudTrail for better compliance reporting. More advanced scheduling options that adjust based on application load would also be beneficial. Better support for newer AWS services as they’re released would help us maintain comprehensive coverage as our infrastructure evolves. Additionally, native integration with popular ITSM tools beyond email notifications would improve our workflow automation.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The backup retention was pretty good, and being able to archive users who had been backed up is good functionality because even if they've been deactivated it'll keep the backups and keep them protected."
"The ability to recover instances or volumes within minutes has improved our RTOs dramatically."
"N2WS is a mature and reliable solution that delivers strong value for AWS backup and disaster recovery."
"N2WS has significantly improved our organization’s data protection and disaster recovery capabilities"
"The product is successful with the SMB market."
"The backup and recovery are the most valuable features. So, our developers can work with confidence."
"N2WS Backup & Recovery is very easy to use and configure backup for AWS instances."
"The recovery time is fantastic and proven. Also, by providing a simple interface, the solution lowers the cost."
"We had a ransomware event in 2023, and we were able to recover every machine with minimal effort."
 

Cons

"StorageCraft wasn't getting full backup coverage. It was backing up around one to 2% of the points. It was not a reliable platform and it wasn't giving any sort of alerts that things were not working."
"S3 backups, which I know is already in the feature pipeline, would be a useful improvement."
"There is room for improvement in stability."
"The reporting engine could be easier to use, but it does a good enough job for what is needed."
"The solution could benefit from a friendlier UI."
"The process for version upgrades, which sometimes requires deploying a new instance, could be streamlined to allow for a more seamless in-place update."
"It could be improved to include disaster recovery in cross accounts for Azure in upcoming releases."
"It's a global feature that the customer thinks they don't have enough tools to manage, to copy, to delay, and to classify the object file in the backup directory. So they need more tools to manage files in object directory."
"The EKS environment solution could be improved."
 

Pricing and Cost Advice

Information not available
"The price is not cheap, nor is it costly."
"The purchasing process through the AWS Marketplace is easy. Just click the button."
"It has very good pricing per instance and comes with three options, for both small and large environments, to fit your needs."
"AWS adds more features and offer things for free, or cheaply. Therefore, we will be evaluating AWS Data Lifecycle Manager, because it will probably do backups. Thus, make sure the product that you are using is competitive or adds more value than AWS."
"It's very economical and worth the cost."
"The pricing and licensing on AWS is fine, because you can do it for smaller tiers depending on your number of instances, so it's not that scary."
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Top Industries

By visitors reading reviews
No data available
Construction Company
16%
Outsourcing Company
9%
Comms Service Provider
8%
Manufacturing Company
8%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
By reviewers
Company SizeCount
Small Business12
Midsize Enterprise4
Large Enterprise12
 

Questions from the Community

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What is your experience regarding pricing and costs for N2WS Backup & Recovery?
Pricing is reasonable considering the features provided, especially for organizations heavily invested in AWS. The cost savings from automation and lifecycle management can offset the licensing cos...
What needs improvement with N2WS Backup & Recovery?
While the platform is strong overall, the user interface could be further modernized and made more intuitive in certain areas, especially when navigating complex environments. Reporting and analyti...
What is your primary use case for N2WS Backup & Recovery?
Our primary use case is automated backup and disaster recovery for AWS workloads across multiple accounts and regions. We use N2WS to protect EC2 instances, EBS volumes, and critical application da...
 

Also Known As

StorageCraft Cloud Services, StorageCraft Disaster Recovery Services, StorageCraft Cloud Backup, Arcserve Cloud Services, Zetta Cloud Backup
N2WS Backup & Recovery, N2WS Cloud Protection Manager, N2W Backup & Recovery for AWS Free Trial/BYOL
 

Interactive Demo

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Overview

 

Sample Customers

Lion
Deloitte, NASA, Johnson & Johnson, Dyson, Deuthsche Bahn, Skechers, Allan Gray, Hewlett Packard, St. John's University, City of Oakland
Find out what your peers are saying about Veeam Software, Hewlett Packard Enterprise, Commvault and others in Cloud Backup. Updated: June 2026.
900,747 professionals have used our research since 2012.