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Arcserve Cloud Direct vs N2W comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Nov 16, 2025

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Arcserve Cloud Direct
Ranking in Cloud Backup
63rd
Average Rating
5.0
Reviews Sentiment
5.2
Number of Reviews
1
Ranking in other categories
Disaster Recovery as a Service (12th)
N2W
Ranking in Cloud Backup
6th
Average Rating
9.4
Reviews Sentiment
5.4
Number of Reviews
20
Ranking in other categories
Backup and Recovery (8th), Disaster Recovery (DR) Software (7th)
 

Mindshare comparison

As of January 2026, in the Cloud Backup category, the mindshare of Arcserve Cloud Direct is 0.5%, up from 0.3% compared to the previous year. The mindshare of N2W is 1.3%, up from 0.4% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Cloud Backup Market Share Distribution
ProductMarket Share (%)
N2W1.3%
Arcserve Cloud Direct0.5%
Other98.2%
Cloud Backup
 

Featured Reviews

reviewer1321896 - PeerSpot reviewer
Junior Service Desk Operator at a cloud solution provider with 11-50 employees
Good backup retention but it is not a reliable platform and it doesn't giving any sort of alerts that things are not working
StorageCraft wasn't getting full backup coverage. It was backing up around 1 to 2% of the points. It was not a reliable platform and it wasn't giving any sort of alerts that things were not working. The majority of stuff wasn't backed up, so we really weren't happy with them. That's when we went on the look for a new solution.
reviewer2757345 - PeerSpot reviewer
Cloud Engineer at a financial services firm with 1,001-5,000 employees
Automation has transformed our backup process and validated our disaster recovery strategy
While the product is excellent, there are a couple of areas for potential improvement. The process for version upgrades, which sometimes requires deploying a new instance, could be streamlined to allow for a more seamless in-place update. It would be extremely useful to have the ability to set a retention period on manual backups. Occasionally, we take a manual snapshot before a major deployment, and currently, these can be forgotten, leading to unnecessary storage costs. Adding an 'auto-delete after X days' option to manual backups, similar to scheduled policies, would be a fantastic addition for cost management and general housekeeping. The EKS backup module should be a great feature, and it would have been a useful functionality to have for cluster backup management.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The backup retention was pretty good. Being able to archive users who had been backed up, is a good functionality. Even if they've been deactivated it'll keep the backups and keep them protected."
"The initial setup is easy."
"N2W has significantly improved our operational efficiency and our confidence in our business continuity plan."
"N2WS Backup & Recovery is very easy to use and configure backup for AWS instances."
"We had a ransomware event in 2023, and we were able to recover every machine with minimal effort."
"N2W has significantly improved our operational efficiency and our confidence in our business continuity plan."
"After acquiring two additional products in 2018, which we migrated from data centers to the cloud, N2W allowed us to streamline our backup process for three products within one tool."
"N2WS is a perfect backup solution for AWS EC2 instances and VPC backups, and it has made our backup process and monitoring simple and effective."
"The recovery time is fantastic and proven. Also, by providing a simple interface, the solution lowers the cost."
 

Cons

"StorageCraft wasn't getting full backup coverage. It was backing up around one to 2% of the points. It was not a reliable platform and it wasn't giving any sort of alerts that things were not working."
"More documentation would be helpful, especially some step-by-step documents for recovery scenarios."
"It's a global feature that the customer thinks they don't have enough tools to manage, to copy, to delay, and to classify the object file in the backup directory. So they need more tools to manage files in object directory."
"One area where we would appreciate improvement is support for additional AWS native services, such as Lambda function backups and S3 beyond archive."
"The EKS environment solution could be improved."
"I would like to see native support for more AWS services beyond EC2 and EBS, such as full coverage of RDS, DynamoDB, and Redshift."
"Improved disaster recovery options and expanded multicloud support are two areas where N2WS has already made significant advancements in the latest version."
"I believe onboarding could be easier. While the platform supports multi-account architectures, the initial process for new customer accounts could be more automated."
"The only challenges we have because we are enterprise level and have so many accounts is that the rollout of the new JSON scripts that come out when you upgrade sometimes can be a little tedious."
 

Pricing and Cost Advice

Information not available
"It has very good pricing per instance and comes with three options, for both small and large environments, to fit your needs."
"The pricing and licensing on AWS is fine, because you can do it for smaller tiers depending on your number of instances, so it's not that scary."
"AWS adds more features and offer things for free, or cheaply. Therefore, we will be evaluating AWS Data Lifecycle Manager, because it will probably do backups. Thus, make sure the product that you are using is competitive or adds more value than AWS."
"The purchasing process through the AWS Marketplace is easy. Just click the button."
"It's very economical and worth the cost."
"The price is not cheap, nor is it costly."
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Top Industries

By visitors reading reviews
No data available
Computer Software Company
12%
University
8%
Government
8%
Outsourcing Company
8%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
By reviewers
Company SizeCount
Small Business10
Midsize Enterprise4
Large Enterprise9
 

Questions from the Community

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Earn 20 points
What is your experience regarding pricing and costs for N2WS Backup & Recovery?
My experience with pricing, setup cost, and licensing is smooth, as I have not faced any issues while spinning up the instance from the marketplace, and the documentation is very comprehensive.
What needs improvement with N2WS Backup & Recovery?
The EKS environment solution could be improved.
What is your primary use case for N2WS Backup & Recovery?
Backup and snapshots. Before implementing a dedicated cloud-native solution, our primary pain point was the fragmented and manual nature of our data protection strategy. We were relying on a patchw...
 

Also Known As

StorageCraft Cloud Services, StorageCraft Disaster Recovery Services, StorageCraft Cloud Backup, Arcserve Cloud Services, Zetta Cloud Backup
N2WS Backup & Recovery, N2WS Cloud Protection Manager, N2W Backup & Recovery for AWS Free Trial/BYOL
 

Interactive Demo

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Overview

 

Sample Customers

Lion
Deloitte, NASA, Johnson & Johnson, Dyson, Deuthsche Bahn, Skechers, Allan Gray, Hewlett Packard, St. John's University, City of Oakland
Find out what your peers are saying about Veeam Software, Commvault, Hewlett Packard Enterprise and others in Cloud Backup. Updated: January 2026.
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