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Arcserve Cloud Direct vs Veeam Data Platform comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Feb 1, 2026

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Arcserve Cloud Direct
Ranking in Cloud Backup
66th
Average Rating
5.0
Reviews Sentiment
5.2
Number of Reviews
1
Ranking in other categories
Disaster Recovery as a Service (15th)
Veeam Data Platform
Ranking in Cloud Backup
1st
Average Rating
8.6
Reviews Sentiment
7.2
Number of Reviews
430
Ranking in other categories
Backup and Recovery (1st), Virtualization Management Tools (3rd), Disaster Recovery (DR) Software (2nd), Cloud Monitoring Software (11th)
 

Mindshare comparison

As of February 2026, in the Cloud Backup category, the mindshare of Arcserve Cloud Direct is 0.4%, up from 0.3% compared to the previous year. The mindshare of Veeam Data Platform is 8.4%, down from 15.1% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Cloud Backup Market Share Distribution
ProductMarket Share (%)
Veeam Data Platform8.4%
Arcserve Cloud Direct0.4%
Other91.2%
Cloud Backup
 

Featured Reviews

reviewer1321896 - PeerSpot reviewer
Junior Service Desk Operator at a cloud solution provider with 11-50 employees
Good backup retention but it is not a reliable platform and it doesn't giving any sort of alerts that things are not working
StorageCraft wasn't getting full backup coverage. It was backing up around 1 to 2% of the points. It was not a reliable platform and it wasn't giving any sort of alerts that things were not working. The majority of stuff wasn't backed up, so we really weren't happy with them. That's when we went on the look for a new solution.
JitendraSadaye - PeerSpot reviewer
Associate Technical Specialist at a consultancy with 10,001+ employees
Backup operations have become reliable and reporting now simplifies hybrid cloud protection
Veeam Data Platform has Veeam Enterprise Manager as well as Veeam ONE as valuable features, which allow us to generate various kinds of reports that are required for the customer. Instant VM Recovery is a good feature of the high-speed recovery features in Veeam Data Platform, and Continuous Data Protection (CDP) is also a good feature. Ransomware protection is a good feature added in Veeam Data Platform from version 12 onwards, and the ability to create immutable repositories is also a good feature in Veeam. The analytics part of Veeam Data Platform is a good solution because I have worked on various backup technologies such as EMC NetWorker and NetBackup. However, I have not used the analytical parts currently but will check it out. Streamlining processes as well as saving money are benefits that Veeam Data Platform provides for the end user, as it allows for application-aware backups and database backups without the need for various kinds of licenses that other backup software requires. Veeam offers socket-based licenses, instance-based licenses, and capacity-based licenses, which is a great feature.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The backup retention was pretty good. Being able to archive users who had been backed up, is a good functionality. Even if they've been deactivated it'll keep the backups and keep them protected."
"All features of Veeam Data Platform, such as backup, immutability, and replication, are highly valuable."
"Sandbox feature is like a power tool for troubleshooting."
"Veeam's file monitoring capabilities are strong and consistent."
"Veeam communicates with the vCenter in VMware, which means it's very smooth and doesn't interrupt production on VMware and you can backup or restore anytime, anywhere."
"The ntegration of physical agents with our cloud connect service is positive."
"I have found the backup call feature very good."
"Veeam is highly scalable. In one scenario, we started with 2,000 users and scaled up to 24,000."
"The pricing of the solution is fair."
 

Cons

"StorageCraft wasn't getting full backup coverage. It was backing up around one to 2% of the points. It was not a reliable platform and it wasn't giving any sort of alerts that things were not working."
"Veeam One has its ransomware monitoring, but it's based on static parameters."
"The documentation and communication could be better in Veeam Backup Replication."
"They need to support more platforms."
"They need to focus more on cloud backup."
"Sometimes the solution give reports that are confusing and has errors. So the integration of the full solution with the resolution of resolving the error should be added in the next release.The solution should also provide more customization, automation, better documentation."
"Lacks online training."
"It would be better if the solution presented the number of servers and the success rate on the dashboard."
"Offering mobile apps that give engineers a global view of his backup regime would be a "nice to have" feature."
 

Pricing and Cost Advice

Information not available
"Veeam Backup Replication can be quite expensive for Office 365 because its license is per user and not for the space that you use. You need one license for each user. If the user only uses a few files on one hard drive, you need a license to back up these files. It was better to have a license model, such as in the Cohesity solution. Cohesity has a license for a space that you use. It's more useful in this case because the license for backup data is on-premises is for CPU. The license is based on how many CPUs you have but it does not depend on how many users use the CPU."
"We dont have the exact licensing costs, but we pay for a comprehensive service package that includes technical support, cloud services, and data center services. There may be additional costs beyond the standard license, but I'm not sure about the specifics. However, I believe the yearly cost is around five thousand dollars."
"On a one to ten scale, where one is very cheap and ten is very expensive, I rate the price as a five out of ten."
"It comes with a higher cost and it is an all-inclusive solution."
"The price is pretty cheap for our market."
"The price of Veeam Backup and Replication is expensive."
"The price of the solution is high."
"The product is expensive for small businesses."
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Comparison Review

it_user159711 - PeerSpot reviewer
Architect at a tech services company with 51-200 employees
Nov 9, 2014
VMware SRM vs. Veeam vs. Zerto
Disaster recovery planning is something that seems challenging for all businesses. Virtualization in addition to its operational flexibility, and cost reduction benefits, has helped companies improve their DR posture. Virtualization has made it easier to move machines from production to…
 

Top Industries

By visitors reading reviews
No data available
Computer Software Company
12%
Manufacturing Company
9%
Financial Services Firm
8%
Comms Service Provider
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
By reviewers
Company SizeCount
Small Business217
Midsize Enterprise99
Large Enterprise139
 

Questions from the Community

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Also Known As

StorageCraft Cloud Services, StorageCraft Disaster Recovery Services, StorageCraft Cloud Backup, Arcserve Cloud Services, Zetta Cloud Backup
Veeam Backup & Replication, Veeam ONE, Veeam Backup & Replication
 

Overview

 

Sample Customers

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Information Not Available
Find out what your peers are saying about Veeam Software, Hewlett Packard Enterprise, Commvault and others in Cloud Backup. Updated: January 2026.
881,707 professionals have used our research since 2012.