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Arcserve Cloud Direct vs Veeam Data Platform comparison

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Comparison Buyer's Guide

Executive SummaryUpdated on Feb 1, 2026

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Arcserve Cloud Direct
Ranking in Cloud Backup
57th
Average Rating
5.0
Reviews Sentiment
5.2
Number of Reviews
1
Ranking in other categories
Disaster Recovery as a Service (18th)
Veeam Data Platform
Ranking in Cloud Backup
1st
Average Rating
8.6
Reviews Sentiment
7.2
Number of Reviews
433
Ranking in other categories
Backup and Recovery (1st), Disaster Recovery (DR) Software (2nd)
 

Mindshare comparison

As of September 2026, in the Cloud Backup category, the mindshare of Arcserve Cloud Direct is 0.7%, up from 0.4% compared to the previous year. The mindshare of Veeam Data Platform is 6.5%, down from 12.7% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Cloud Backup Mindshare Distribution
ProductMindshare (%)
Veeam Data Platform6.5%
Arcserve Cloud Direct0.7%
Other92.8%
Cloud Backup
 

Featured Reviews

reviewer1321896 - PeerSpot reviewer
Junior Service Desk Operator at a cloud solution provider with 11-50 employees
Good backup retention but it is not a reliable platform and it doesn't giving any sort of alerts that things are not working
StorageCraft wasn't getting full backup coverage. It was backing up around 1 to 2% of the points. It was not a reliable platform and it wasn't giving any sort of alerts that things were not working. The majority of stuff wasn't backed up, so we really weren't happy with them. That's when we went on the look for a new solution.
JitendraSadaye - PeerSpot reviewer
Associate Technical Specialist at a consultancy with 10,001+ employees
Backup operations have become reliable and reporting now simplifies hybrid cloud protection
Veeam Data Platform has Veeam Enterprise Manager as well as Veeam ONE as valuable features, which allow us to generate various kinds of reports that are required for the customer. Instant VM Recovery is a good feature of the high-speed recovery features in Veeam Data Platform, and Continuous Data Protection (CDP) is also a good feature. Ransomware protection is a good feature added in Veeam Data Platform from version 12 onwards, and the ability to create immutable repositories is also a good feature in Veeam. The analytics part of Veeam Data Platform is a good solution because I have worked on various backup technologies such as EMC NetWorker and NetBackup. However, I have not used the analytical parts currently but will check it out. Streamlining processes as well as saving money are benefits that Veeam Data Platform provides for the end user, as it allows for application-aware backups and database backups without the need for various kinds of licenses that other backup software requires. Veeam offers socket-based licenses, instance-based licenses, and capacity-based licenses, which is a great feature.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The backup retention was pretty good, and being able to archive users who had been backed up is good functionality because even if they've been deactivated it'll keep the backups and keep them protected."
"Recovery of backup data is the most valuable feature."
"My technical team can provide a more accurate answer regarding experience with its recovery speed and reliability, but we haven't had any issues with it."
"I would mostly recommend this product because it's easy to use and it is easy to install."
"The interface is very user-friendly."
"The pricing of the solution is fair."
"They have some of the best vendor support around."
"Veeam ONE saves me a lot of time, so I don't have to look and monitor each service on its own."
"Veeam Backup & Replication is definitely very useful and simple to learn, and the restoring processes are very straightforward, making it a very solid product."
 

Cons

"StorageCraft wasn't getting full backup coverage. It was backing up around one to 2% of the points. It was not a reliable platform and it wasn't giving any sort of alerts that things were not working."
"The solution's pricing may be expensive compared to other products."
"Could offer a better conclusion of the backups."
"I would like to see more broad support for other applications such as databases, or other operating systems."
"They also do not monitor physical workloads, for example, physical Windows Servers and physical Linux Servers."
"One common customer complaint is that Veeam, not just Veeam ONE, has become increasingly complex over time. This means that it is now very feature-rich, which can be challenging for some users to navigate and understand. There is a need for more education on how to use the GUI and all of the available features. Even regular users of Veeam may struggle to utilize the new features, which makes it more challenging for backup administrators to manage their backups. The platform is not becoming simpler, but rather, it is becoming more complicated over time."
"There is a lot of room for improvement, but the primary issue we have is that it's not built for the cloud."
"When you have to renew the licenses you sometimes have some trouble getting rid of the old one and reassigning it to the new one. That's an aspect that could run smoother and could be better."
"The only real issues that I’ve had have been navigating the user interface particularly with restores."
 

Pricing and Cost Advice

Information not available
"We pay on an annual basis. We pay roughly $12,000 for our software subscription."
"We pay yearly licensing fees for Veeam in our data centers where we're using disaster recovery and replication between our many solutions, especially cloud solutions. From the beginning, we've done our licensing from a separate channel through our data center team in Seattle."
"Veeam ONE is offered at a good price."
"It is more expensive than other solutions."
"The price of the solution is high."
"Compared to other enterprise solutions, Veeam Backup & Replication generally offers a competitive price point. However, there has been a noticeable and concerning increase in pricing, particularly in the year 2023. The rate of price hikes has been significant, with prices escalating three times during the first quarter of the year. This trend indicates a substantial shift in the pricing structure, which may have implications for customers and their budgeting considerations."
"The pricing is on the higher side, so I think they have to think about the price. It's a stable product and there was no requirement to keep in touch with the support team, so the renewal license was too expensive."
"Room for improvement is actually more in the way of licensing. The really good and useful features are in the Enterprise plus edition, and that one is really expensive."
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Comparison Review

it_user159711 - PeerSpot reviewer
Architect at a tech services company with 51-200 employees
Nov 9, 2014
VMware SRM vs. Veeam vs. Zerto
Disaster recovery planning is something that seems challenging for all businesses. Virtualization in addition to its operational flexibility, and cost reduction benefits, has helped companies improve their DR posture. Virtualization has made it easier to move machines from production to…
 

Top Industries

By visitors reading reviews
Construction Company
25%
Comms Service Provider
16%
Healthcare Company
13%
Financial Services Firm
7%
Outsourcing Company
11%
Construction Company
9%
Financial Services Firm
8%
Manufacturing Company
8%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
By reviewers
Company SizeCount
Small Business218
Midsize Enterprise98
Large Enterprise143
 

Questions from the Community

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Technically, Veeam is best for hyper-v & VMWare replications, snapshots, HA failover, also support for file system backups inside VMs., support for tape library & FC too. But Veritas Netbac...
How does Nakivo compare with Veeam Backup & Replication?
Nakivo is my favorite backup software. Below are the main benefits of Nakivo compared to Veeam 1. Low cost. 2. Backup storage with global deduplication (this is the main requirement of a backup sol...
 

Also Known As

StorageCraft Cloud Services, StorageCraft Disaster Recovery Services, StorageCraft Cloud Backup, Arcserve Cloud Services, Zetta Cloud Backup
Veeam Backup & Replication, Veeam ONE, Veeam Backup & Replication
 

Overview

 

Sample Customers

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Find out what your peers are saying about Veeam Software, Hewlett Packard Enterprise, Commvault and others in Cloud Backup. Updated: August 2026.
912,022 professionals have used our research since 2012.