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Arcserve Cloud Direct vs Veeam Data Platform comparison

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Comparison Buyer's Guide

Executive SummaryUpdated on Feb 1, 2026

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Arcserve Cloud Direct
Ranking in Cloud Backup
52nd
Average Rating
5.0
Reviews Sentiment
5.2
Number of Reviews
1
Ranking in other categories
Disaster Recovery as a Service (17th)
Veeam Data Platform
Ranking in Cloud Backup
1st
Average Rating
8.6
Reviews Sentiment
7.2
Number of Reviews
434
Ranking in other categories
Backup and Recovery (1st), Disaster Recovery (DR) Software (2nd)
 

Mindshare comparison

As of November 2026, in the Cloud Backup category, the mindshare of Arcserve Cloud Direct is 0.7%, up from 0.4% compared to the previous year. The mindshare of Veeam Data Platform is 6.6%, down from 11.1% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Cloud Backup Mindshare Distribution
ProductMindshare (%)
Veeam Data Platform6.6%
Arcserve Cloud Direct0.7%
Other92.7%
Cloud Backup
 

Featured Reviews

reviewer1321896 - PeerSpot reviewer
Junior Service Desk Operator at a cloud solution provider with 11-50 employees
Good backup retention but it is not a reliable platform and it doesn't giving any sort of alerts that things are not working
StorageCraft wasn't getting full backup coverage. It was backing up around 1 to 2% of the points. It was not a reliable platform and it wasn't giving any sort of alerts that things were not working. The majority of stuff wasn't backed up, so we really weren't happy with them. That's when we went on the look for a new solution.
MG
Backup Engineer at Cloud4C Services
Backup policies have strengthened security and replication but still need flexible long-term retention
The support and compatibility are areas of concern. When it comes to Azure workloads, Veeam Data Platform has limitations with only MS SQL database and Cosmos, and no other databases are supported by Veeam Backup for Azure. The main challenge I noticed is that enterprise customers may have a requirement to retain backups for 10 years or 15 years with monthly and weekly backups. In Veeam Data Platform, we do not have customization or compatibility to retain specific data backups as monthly and yearly. The retention schedule is fixed. For instance, it is the first Friday of the backup or the last Friday of the month. If it is weekly, it should be one of the weeks. If it is monthly, it should be the last Friday. For yearly, it is the last Friday of that respective month in that year. However, this should not be the case. When a customer confirms, 'Please go and take an EOD backup and retain it for 10 years,' Veeam Data Platform does not support this sort of customization. I even raised a case with Veeam Data Platform and they clearly stated that Veeam Data Platform only accepts the GFS policy according to the retention defined, and there is no customization available. This is a significant limitation. I should have the customization to go and take a backup of a specific date, month, or year, but Veeam Data Platform does not allow this and restricts me to only the policy supported. For example, if I take any backup, I do not have an option to extend the retention. If a customer asks, 'Please take a backup,' and later requests, 'No, it is very critical. Can you please extend the retention for 15 years?' Veeam Data Platform does not support this. Veeam Data Platform does not allow me to extend the retention in the way other tools do. These are limitations I came across in my experience, and I feel these are minimal requirements. The same features are offered by other third-party backup tools available in the market. From the analytics point of view, I personally feel some challenges. Veeam Data Platform has two different products: VBR and Veeam Backup for Azure. As we are running on cloud platforms, if we are in Azure, we must go for Veeam Backup for Azure. If we need to create copy jobs, I must again come to VBR. However, Veeam ONE is not capable enough to integrate both platforms. For instance, if I am taking backup of workloads through Veeam Backup for Azure, I could not find an option to integrate it into Veeam ONE for reports and analytics. It is only limited to VBR. Whatever jobs we created in VBR are displayed there, but Veeam Backup for Azure does not integrate, at least from what I have explored, and it should not be this way. Veeam ONE should support all Veeam Data Platform products.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The backup retention was pretty good, and being able to archive users who had been backed up is good functionality because even if they've been deactivated it'll keep the backups and keep them protected."
"It's streamlined the backup and recovery for my customers in the sense that it has an easy management console that's easy to set up any type of instant recovery."
"Its simplicity and the fact that it just works are most valuable."
"The most valuable features I have found to be Instant Recovery, quick restore and rollback, and asynchronous copy, and it is a complete solution for our needs."
"With a proper configuration of this product we were able to restore the Hyper-V Infrastructure to our 2nd Data Center and restore functionality to about 20 Hospitals and Imaging centers around the state of Ohio."
"Nearly all of Veeam's features are beneficial, particularly standard backup functionalities, application-specific backup capabilities, and the ability to create backups in Azure and our data center for disaster recovery purposes."
"If you have your VMware virtualization, then Veeam Backup is the best option out there to back up that kind of environment."
"It is a global major solution for quite a lot of people."
"The most important features of backups are them being able to make sure they're reliable, and that whatever you need to restore you have access to, and Veeam offers us that."
 

Cons

"StorageCraft wasn't getting full backup coverage. It was backing up around one to 2% of the points. It was not a reliable platform and it wasn't giving any sort of alerts that things were not working."
"The orchestration feature can be improved. They can improve the virtual machine orchestration to make it similar to VMware. They can also provide an option to automate the backup and recovery and schedule a backup."
"The backup jobs and the scheduled tuning are not as convenient as compared to a solution such as Data Protector."
"Veeam Backup & Replication could improve by making it more user-friendly."
"Part of the issue we've had is with the AIX backup."
"Lacks online training."
"The VMotion feature is not reliable enough to ensure a successful migration operation."
"This product is for virtual environments only, which means it cannot backup physical servers."
"It would be better if the solution presented the number of servers and the success rate on the dashboard."
 

Pricing and Cost Advice

Information not available
"The price is a bit high."
"The price of this product is very good."
"It comes with a higher cost and it is an all-inclusive solution."
"Our licensing fees are paid yearly and the cost is about $12,000 Swiss Francs ($17,400 USD)."
"The license cost is per socket, per processor. We can have one license with two processors and we can cover everything inside of the test environment that we have."
"Veeam is more reasonably priced than some competing products."
"If you have Exchange, Oracle, SQL, or a supported SAN, then I suggest getting at least an Enterprise edition. It’ll pay for itself in no time."
"This is not an expensive solution. It's on the cheaper side."
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Comparison Review

it_user159711 - PeerSpot reviewer
Architect at a tech services company with 51-200 employees
Nov 9, 2014
VMware SRM vs. Veeam vs. Zerto
Disaster recovery planning is something that seems challenging for all businesses. Virtualization in addition to its operational flexibility, and cost reduction benefits, has helped companies improve their DR posture. Virtualization has made it easier to move machines from production to…
 

Top Industries

By visitors reading reviews
Construction Company
23%
Comms Service Provider
17%
Healthcare Company
12%
Manufacturing Company
6%
Outsourcing Company
13%
Manufacturing Company
9%
Construction Company
8%
Financial Services Firm
8%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
By reviewers
Company SizeCount
Small Business218
Midsize Enterprise98
Large Enterprise144
 

Questions from the Community

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Also Known As

StorageCraft Cloud Services, StorageCraft Disaster Recovery Services, StorageCraft Cloud Backup, Arcserve Cloud Services, Zetta Cloud Backup
Veeam Backup & Replication, Veeam ONE, Veeam Backup & Replication
 

Overview

 

Sample Customers

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Find out what your peers are saying about Veeam Software, Hewlett Packard Enterprise, N2WS and others in Cloud Backup. Updated: October 2026.
920,929 professionals have used our research since 2012.