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Pros & Cons summary

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Prominent pros & cons

PROS

With HPE Zerto Software, users experience significant reductions in both RTO and RPO, allowing near-instantaneous recovery and minimizing data loss.
The near-synchronous replication feature enables fast failover to maintain business operations, providing peace of mind during disruptions.
The continuous data protection ensures data is consistently backed up, facilitating swift recovery in the event of incidents such as ransomware attacks.
HPE Zerto Software allows for seamless migration between platforms, efficiently handling workloads and reducing downtime during transitions.
The powerful failover testing capabilities permit regular drills and scenario assessments without impacting production, ensuring readiness for any real events.

CONS

Users have expressed concerns about the steep learning curve associated with HPE Zerto Software, indicating there is room for improvement in this area.
The cost associated with HPE Zerto Software is considered high, which has led to calls for more competitive pricing models.
There are challenges with the integration and flexibility of HPE Zerto Software with other platforms, particularly for those who rely on VMware and look for alternatives like Hyper-V.
The dependency on Windows Server as the base operating system for HPE Zerto Software is seen as a drawback, with requests for more deployment options.
Technical support and response times post-HPE acquisition have been criticized, with users noting delays and a lack of expertise in handling complex issues.
 

HPE Zerto Software Pros review quotes

it_user6492 - PeerSpot reviewer
Cloud Architect at a tech services company with 11-50 employees
May 13, 2013
Allows for semi-synchronic replication, even though it's hardware independent.
it_user6600 - PeerSpot reviewer
Senior Manager of IT at a healthcare company with 51-200 employees
May 20, 2013
Meets all the ticks when looking for a Disaster Recovery Product/Service.
it_user159276 - PeerSpot reviewer
Data Center Expert with 501-1,000 employees
Oct 28, 2014
I work for a data center solutions company and DR was always the toughest challenge, and when we stumbled upon Zerto 4 years ago it became our standard recommendation in these projects.
Learn what your peers think about HPE Zerto Software. Get advice and tips from experienced pros sharing their opinions. Updated: March 2026.
884,933 professionals have used our research since 2012.
it_user159705 - PeerSpot reviewer
Senior Vmware administrator at a manufacturing company with 1,001-5,000 employees
Oct 30, 2014
Zerto has given us a sense of security; to know that we can move our production data to our DR site in minutes lets me sleep much better at night.
RL
Systems Specialist at KESA
Nov 30, 2018
We have used Zerto to recover from ransomware three times and between the attacks we have recovered over 2 million files, never paid a ransom, and our users were only affected for just under two hours.
it_user161283 - PeerSpot reviewer
Engineer at a insurance company with 501-1,000 employees
Nov 6, 2014
Customer Service: Sales and customer service are responsive to questions.
it_user187677 - PeerSpot reviewer
Network Manager at a wholesaler/distributor with 501-1,000 employees
Feb 2, 2015
The simplicity of replication and test failover make this a very easy-to-use solution.
it_user265812 - PeerSpot reviewer
Cloud Solutions Architect at Clouditalia Telecomunicazioni
May 4, 2016
Our customers think this tool is awesome.
it_user282024 - PeerSpot reviewer
Cloud Solution Architect at a tech services company with 501-1,000 employees
Aug 3, 2015
I love the application, and it has become essential in my work.
it_user360021 - PeerSpot reviewer
Manager - Storage & Servers at a retailer with 10,001+ employees
Apr 17, 2016
Zerto allows for a more granular replication ability and therefore a more flexible model than the per-socket licensed alternatives.
 

HPE Zerto Software Cons review quotes

it_user6492 - PeerSpot reviewer
Cloud Architect at a tech services company with 11-50 employees
May 13, 2013
Poor documentation
it_user6600 - PeerSpot reviewer
Senior Manager of IT at a healthcare company with 51-200 employees
May 20, 2013
Needs better reporting.
it_user159276 - PeerSpot reviewer
Data Center Expert with 501-1,000 employees
Oct 28, 2014
Physical servers would be a nice enhancement. I would also like to see the backup portion really enhanced further.
Learn what your peers think about HPE Zerto Software. Get advice and tips from experienced pros sharing their opinions. Updated: March 2026.
884,933 professionals have used our research since 2012.
it_user159705 - PeerSpot reviewer
Senior Vmware administrator at a manufacturing company with 1,001-5,000 employees
Oct 30, 2014
Support for Hyper-V which is on the way.
RL
Systems Specialist at KESA
Nov 30, 2018
I would like to see Zerto come up with an emergency line for support.
it_user161283 - PeerSpot reviewer
Engineer at a insurance company with 501-1,000 employees
Nov 6, 2014
Would like to see additional reports after recovery operations with details on recovery of each VM
it_user187677 - PeerSpot reviewer
Network Manager at a wholesaler/distributor with 501-1,000 employees
Feb 2, 2015
Remediating VMware clusters gets more complicated because the VRAs are pinned to each host and will prevent the host from entering maintenance mode.
it_user265812 - PeerSpot reviewer
Cloud Solutions Architect at Clouditalia Telecomunicazioni
May 4, 2016
Backup dedup and online restore, support for SMTP authentication.
it_user282024 - PeerSpot reviewer
Cloud Solution Architect at a tech services company with 501-1,000 employees
Aug 3, 2015
Bandwidth throttling schedule should include days of week
it_user360021 - PeerSpot reviewer
Manager - Storage & Servers at a retailer with 10,001+ employees
Apr 17, 2016
The product has significant promise but it’s a long way from fully functional, there are fantastic features in the product and fantastic features promised “in the next release” too.