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Azure Site Recovery vs HPE Zerto Software comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
7.2
Azure Site Recovery is cost-effective, time-saving, and reliable, optimizing virtual machine processes and offering an alternative to secondary data centers.
Sentiment score
7.0
HPE Zerto enhances efficiency through automated disaster recovery, reducing downtime, saving costs, and providing significant ROI and resilience.
Azure Site Recovery, while being pricier than some providers, has a sufficient service level to justify costs.
Client Relationship Manager at Infomag
Azure Site Recovery is time-saving, and its features allow us to automate processes and save resources.
Senior Infrastructure Engineer at MIC Global
Before, it was a huge cost. It was several thousand dollars to do a DR test, whereas now, I click a button.
CTO at Erisa Administrative Services, Inc.
It saves us a lot of time and gives us the ability to perform other DR plans for other systems.
System Engineer at a wholesaler/distributor with 1,001-5,000 employees
It's not only in the cloud; it's DR as a service, which means that the recovery operations are performed by a dedicated team specializing in this area.
Founder & CEO at Itix Cyber Ltd
 

Customer Service

Sentiment score
6.4
Microsoft's Azure Site Recovery support is knowledgeable but inconsistent, with mixed reviews on response times and communication efficiency.
Sentiment score
7.5
HPE Zerto Software's customer service is praised for responsiveness and professionalism, though some desire quicker responses and improved documentation.
During a global outage that affected our operations, there was no apology or in-depth follow-up from Microsoft.
Chief Technology Officer at a insurance company with 51-200 employees
Microsoft support could be improved as it rates only a five out of ten, with slow response times and a preference for email over phone communication even in severity B cases.
IT Manager at NTT DATA
We primarily rely on our Cloud Support Partner for support.
Senior Infrastructure Engineer at MIC Global
I have never had an issue that was not resolved, and I have never been in a situation where they did not respond.
Sr. Systems Engineer at a legal firm with 1,001-5,000 employees
I would give them a rating of ten because it represents the highest level of support based on the technical knowledge of the support team, response time, and effectiveness of the provided resolutions.
Disaster Recovery Manager at a financial services firm with 10,001+ employees
When I open a ticket, I usually get a call within an hour or two.
Systems Engineering Manager at a legal firm with 1,001-5,000 employees
 

Scalability Issues

Sentiment score
7.7
Azure Site Recovery is scalable, excelling in cloud migration and disaster recovery for businesses, despite regional scalability variations.
Sentiment score
7.4
HPE Zerto Software is praised for its scalability, efficient licensing, and adaptability across various infrastructure sizes with minimal issues.
I would rate the scalability of Azure Site Recovery as a nine out of ten.
Chief Technology Officer at a insurance company with 51-200 employees
Scalability is provided because they are offering 99.95% availability.
IT Manager at NTT DATA
Azure Site Recovery is a very scalable product and service mechanism.
Client Relationship Manager at Infomag
I would rate it a ten out of ten for scalability.
Head of IT at TWM SOLICITORS LLP
Customers need to follow good engineering practices for optimal product use.
Tech Lead, Storage and Data Protection at a energy/utilities company with 10,001+ employees
By adding more hosts and installing VRAs on each, tasks can be efficiently managed.
Senior Systems Engineer at a financial services firm with 51-200 employees
 

Stability Issues

Sentiment score
7.7
Azure Site Recovery is highly rated for stability and scalability, frequently scoring between seven and ten by users.
Sentiment score
8.0
HPE Zerto Software is highly stable and reliable, with minimal issues and responsive support resolving minor concerns.
The system did go down a couple of times, which impacted our operations.
Chief Technology Officer at a insurance company with 51-200 employees
I would rate the stability of Azure Site Recovery at eight to nine out of ten.
Senior Infrastructure Engineer at MIC Global
I promptly delete the malfunctioning elements and set them up again to resume replication, ensuring stability.
Technical Architect at a manufacturing company with 10,001+ employees
The ease of use was so good with Zerto that they were able to migrate things much quicker.
Inside Sales Representative at a tech services company with 51-200 employees
It is very reliable.
Systems Engineering Manager at a legal firm with 1,001-5,000 employees
 

Room For Improvement

Azure Site Recovery needs better integration, deployment, stability, security, and support, with improved logging, pricing, and platform compatibility.
HPE Zerto Software struggles with limited support, high costs, integration issues, and demands improvements in usability and flexibility.
If their agent version is mismatched and the health status is critical, you will not be able to perform your Azure Site Recovery.
IT Manager at NTT DATA
There is room for improvement in the release of patches, such as ensuring they are properly managed to avoid outages.
Client Relationship Manager at Infomag
Currently, Azure Site Recovery does not support shared disk options.
Senior Infrastructure Engineer at MIC Global
If I have 350 objects that I am protecting, I would like Zerto to be able to fire them up in one order, rather than having to manually bring them up in a sequence.
Enterprise data management supervisor at a insurance company with 1,001-5,000 employees
If the host has a lot of VMs on it, there may not always be enough time to relocate all of the VMs from a protection group standpoint to other hosts before the replication appliance that Zerto uses to manage that powers itself down.
Systems Engineering Manager at a legal firm with 1,001-5,000 employees
If HPE Zerto Software has it built-in where we're going to vCenter and you click on it, it will build the VPG and indicate configuration requirements, that would be amazing.
Senior Converged Infrastructure Engineer at a educational organization with 1,001-5,000 employees
 

Setup Cost

Azure Site Recovery offers cost-effective DR solutions despite complex billing, with average monthly site-to-site replication costs at $225.
HPE Zerto is valued for its disaster recovery features, flexible licensing, and justifiable investment despite higher costs.
It was not the expensive part of our costs.
Chief Technology Officer at a insurance company with 51-200 employees
A major advantage is that you do not want to pay any more for huge costs to build a DR site.
IT Manager at NTT DATA
The pricing of Azure Site Recovery is around a four out of ten, being somewhat cost-effective.
Client Relationship Manager at Infomag
If you want a good-quality tool that is robust and does a good job for you, you have to pay a higher price to get that, and Zerto is no different.
IT Manager at American Pioneer Federal Credit Union
However, it can become quite expensive when you start looking at the number of workloads you have in the environment and what you would like to do.
Cloud and Infrastructure Services Manager at a healthcare company with 1,001-5,000 employees
Zerto is easier to set up and use, and it's less expensive.
Professional Services Engineer at US Signal
 

Valuable Features

Azure Site Recovery is praised for seamless failover, ease of use, compatibility, but may be costly for smaller clients.
HPE Zerto Software offers efficient disaster recovery with near-synchronous replication, user-friendly management, and enhanced cloud integration features.
Its time-saving aspects allow us to write PowerShell scripts to automate failover processes.
Senior Infrastructure Engineer at MIC Global
Azure provides a 99.99% SLA for their uptime, ensuring that even during outages due to patch releases, there is no data loss, merely hindered accessibility.
Client Relationship Manager at Infomag
The most valuable features of Azure Site Recovery are its ease of use and speed of recovery.
Chief Technology Officer at a insurance company with 51-200 employees
Zerto offers excellent technical support with responsive and helpful experts.
Assistant Manager-Networks at a university with 1,001-5,000 employees
If we were attacked, I could revert to a backup from five seconds before the attack, and no one would know we were attacked.
Senior Systems Engineer at a financial services firm with 51-200 employees
The replication time and the minor amount of time it takes to sync a new server outside of any of my huge 40-terabyte boxes is ridiculously quick.
Sr. Systems Engineer at a legal firm with 1,001-5,000 employees
 

Categories and Ranking

Azure Site Recovery
Average Rating
8.0
Reviews Sentiment
6.9
Number of Reviews
26
Ranking in other categories
Disaster Recovery as a Service (3rd)
HPE Zerto Software
Average Rating
9.0
Reviews Sentiment
7.2
Number of Reviews
346
Ranking in other categories
Backup and Recovery (2nd), Cloud Migration (1st), Cloud Backup (2nd), Disaster Recovery (DR) Software (1st)
 

Featured Reviews

AP
IT Manager at NTT DATA
Long-term user praises cost savings and reliability of disaster recovery solutions
There is only one thing to note: the agent has to be up-to-date when SCCM or any third-party tools are doing patching activities. If their agent version is mismatched and the health status is critical, you will not be able to perform your Azure Site Recovery. Recently, I worked with a mass issue related to Recovery Services Vault, and the VM support engineers are taking a lot of time to extend support to the customer. When you raise a call, they wait too long, and even if you request an engineer to set up a call for severity B cases, they are not ready to communicate over the phone, preferring email instead.
reviewer2802231 - PeerSpot reviewer
Dev Ops Engineer at a media company with 201-500 employees
Near-zero downtime has protected critical workloads and now simplifies hybrid cloud recovery
The best features of HPE Zerto Software are mainly very sophisticated and relevant to the current market. The data protection CDP part has real-time replication, unlike other solutions that have snapshot backups. We can set it up hourly, making it ideal for use with workloads. Another attraction is the near-zero RTO, with automated failover within minutes and one-click failover and failback. Currently, we are using a hybrid cloud solution, and HPE Zerto Software supports multi-cloud environments, making it easy to migrate between on-premises and cloud. Regarding the impact of HPE Zerto Software on our RTOs, we have near-zero RTO, meaning the system must be back online within thirty minutes if we measure the time. It is very quick to recover services. With HPE Zerto Software's near-synchronous replication, we have some CDP protection, so we typically write interceptions along with some asynchronous replication. There is almost real-time replication available.
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Use our free recommendation engine to learn which Disaster Recovery (DR) Software solutions are best for your needs.
884,976 professionals have used our research since 2012.
 

Comparison Review

it_user159711 - PeerSpot reviewer
Architect at a tech services company with 51-200 employees
Nov 9, 2014
VMware SRM vs. Veeam vs. Zerto
Disaster recovery planning is something that seems challenging for all businesses. Virtualization in addition to its operational flexibility, and cost reduction benefits, has helped companies improve their DR posture. Virtualization has made it easier to move machines from production to…
 

Top Industries

By visitors reading reviews
Computer Software Company
10%
Financial Services Firm
10%
Insurance Company
8%
University
8%
Computer Software Company
9%
Manufacturing Company
9%
Financial Services Firm
9%
Healthcare Company
8%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business9
Midsize Enterprise4
Large Enterprise14
By reviewers
Company SizeCount
Small Business90
Midsize Enterprise92
Large Enterprise195
 

Questions from the Community

What is your experience regarding pricing and costs for Azure Site Recovery?
A major advantage is that you do not want to pay any more for huge costs to build a DR site. It is very flexible and will save your cost.
What needs improvement with Azure Site Recovery?
The flexibility of Azure Site Recovery regarding integration with different IT environments is limited; it is purely an Azure platform service for business continuity, not meant for integration wit...
What is your primary use case for Azure Site Recovery?
My main use case for Azure Site Recovery is that we are doing cross-region disaster recovery and processing.
What advice do you have for others considering Oracle Data Guard?
Ik fluister:VM Host Oracle en DataGuard hebben we per toeval vervangen door Zerto :-) tijdens de Zerto implementatie en VPG werden de Host Data in write-ack Block-Level gerepliceerd. Qua licentie 1...
What do you like most about Zerto?
Its ability to roll back if the VM or the server that you are recovering does not come up right is also valuable. You have the ability to roll back a few seconds or a few minutes. The rollback feat...
What is your experience regarding pricing and costs for Zerto?
From a pricing standpoint, HPE Zerto Software was reasonably priced initially compared to SRM, but now it is almost on par, if not better.
 

Also Known As

No data available
Zerto Virtual Replication
 

Overview

 

Sample Customers

Russell Reynolds Associates, Union Insurance, Rackspace
United Airlines, HCA, XPO Logistics, TaxSlayer, McKesson, Insight Global, American Airlines, Tencate, Aaron’s, Grey’s County, Kingston Technologies
Find out what your peers are saying about Azure Site Recovery vs. HPE Zerto Software and other solutions. Updated: March 2026.
884,976 professionals have used our research since 2012.