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Arcserve OneXafe vs MSP360 Backup comparison

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Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Arcserve OneXafe
Ranking in Backup and Recovery
53rd
Average Rating
6.0
Reviews Sentiment
4.6
Number of Reviews
2
Ranking in other categories
File and Object Storage (25th)
MSP360 Backup
Ranking in Backup and Recovery
51st
Average Rating
8.0
Reviews Sentiment
7.2
Number of Reviews
15
Ranking in other categories
Cloud Backup (36th), Disaster Recovery (DR) Software (30th), MSP Backup (6th)
 

Mindshare comparison

As of November 2026, in the Backup and Recovery category, the mindshare of Arcserve OneXafe is 0.5%, up from 0.3% compared to the previous year. The mindshare of MSP360 Backup is 1.1%, up from 0.7% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Backup and Recovery Mindshare Distribution
ProductMindshare (%)
MSP360 Backup1.1%
Arcserve OneXafe0.5%
Other98.4%
Backup and Recovery
 

Featured Reviews

Sergio Itikawa - PeerSpot reviewer
Software Solutions Architect at SPEData
Has improved data reliability while requiring better pricing and localized support
The most valuable features of Arcserve OneXafe are improving persistent data, which I believe is very important. I use other products too, not only Arcserve OneXafe; we use TrueNAS as well. I have utilized Arcserve OneXafe's data deduplication feature. It helps my storage efficiency significantly. The product satisfaction with this product helps with storage efficiency. Regarding Arcserve OneXafe's immutable object storage helping against ransomware, the call was not clear, and I had difficulty listening to what was discussed. Arcserve OneXafe improves precision of data. I have used Arcserve OneXafe's continuous data protection. This is beneficial for operational continuity because we use it constantly. I have no objections to Arcserve OneXafe technology; I think that is very good.
CONRAD FORREST - PeerSpot reviewer
President at MTS Consulting Group, Inc.
The solution provides the ability to backup all types of cloud drives, is inexpensive, and has decent support
MSP360 Backup provides the backup functionality, but we need to provide the storage component. We can use Azure, AWS, or another provider, but we need to choose the storage provider and create a bucket to store our data. The vendor is making changes to improve the functionality of the service and the separation of storage, but I would like to see more integration and a knowledge base of the tool. Currently trying to understand why the storage is separated and how to implement the storage properly is a challenge. Using the solution incurs additional charges for the device storage and backup which are not included in the service. Unlike other solutions such as Kohl which includes everything at one price. MSP360 Backup can be improved by adding inclusive pricing.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The simplicity and the ability to perform small backups are the most effective features for data protection in Arcserve OneXafe."
"The most valuable features of Arcserve OneXafe are improving persistent data, which I believe is very important, and I have utilized Arcserve OneXafe's data deduplication feature, which helps my storage efficiency significantly."
"I was mainly concerned with cloud backups, OneDrive backups, consumer OneDrive, business OneDrive, Google backups, and SharePoint backups. The solution did a good job of the backup."
"The feature that I have found most valuable is its online backup capacity because you don't have to do an entire backup again and again, it just does whatever you type in, you type a, it goes a, you type b, it goes b. It doesn't take an entire site up again and again. So that incremental and bit by bit backup is important, it is a nice feature here."
"One massive advantage of this solution, as compared to more enterprise products, is that no firewall changes are needed on the client's premises. For the product to back up from the client's premise to the cloud, it just needs port 8 and port 443, which are anyway always open. This was one of the things that made us decide to go with the product. It is very difficult to justify a firewall change for a small client who doesn't even know what a firewall is and how to maintain a firewall, or doesn't have anybody maintaining their firewall. You then have to maintain the firewall. MSP360 Backup takes away firewall change requirements, VPNs, or channels that are needed for the backup."
"MSP360 is vastly cheaper than its competitors and has almost all the same features."
"Every user of IT infrastructure needs to have a backup, and this is a good solution to implement because it is so easy and straightforward."
"I would recommend the solution; it's a very trustworthy solution."
"The best feature is that it's very user-friendly to do scheduled backups and version maintenance."
"Technical support is very good."
 

Cons

"Arcserve OneXafe is not used in many cases in the market that we work in."
"The price is not the best; it is too high."
"The price is not the best; it is too high. It's not the best solution in terms of price, although the solution itself is good."
"The interface feels like it is targeted for end users who typically are looking for an all-in-one integrated push button solution. It would be better if the interface had a beginner mode and an expert mode."
"Maybe implement an easier interface for basic users. For example, a set-up wizard with all the commonly used features as default."
"If I have an incident and I need to restore something very fast, I want to restore a particular virtual machine, maybe in an hour and that is not possible to do with MSP360."
"The interface could use some updating."
"There are some things that we don't like about it. That is why I was exploring alternatives in a hyper-scale environment. That is why I was checking IT Central Station."
"The product could be more user-friendly."
"Using the solution incurs additional charges for the device storage and backup which are not included in the service."
"The main improvement is that it should have GDPR compliance. That's the problematic point. They say they are GDPR compliant, but they are not."
 

Pricing and Cost Advice

Information not available
"We have a very good return on investment."
"It includes a standard licensing fee. Once a year, there is a rebranding fee. The licensing costs are available on the internet for MSP360 Backup. There is a discount structure where if you have over 50 devices, you get a 50% discount. So, my cost is $2 a license per month."
"It provides a good cost savings compared to our previous cloud backup."
"MSP360 is vastly cheaper than its competitors and has almost all the same features."
"The solution is expensive."
"Its pricing needs improvement."
"Pricing is reasonable although can be quite a large upfront cost."
"I rate the price of MSP360 Backup a seven out of ten."
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Top Industries

By visitors reading reviews
Construction Company
26%
Manufacturing Company
9%
Comms Service Provider
9%
Outsourcing Company
9%
Comms Service Provider
13%
Financial Services Firm
13%
Construction Company
12%
Manufacturing Company
9%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
By reviewers
Company SizeCount
Small Business12
Midsize Enterprise2
Large Enterprise2
 

Questions from the Community

What is your experience regarding pricing and costs for Arcserve OneXafe?
Regarding pricing and setup cost, my client said all the options are very expensive. Price is always a key point for Brazilian clients, especially in retail; first of all is the cost, so the operat...
What needs improvement with Arcserve OneXafe?
There are areas that could be improved. We use other technologies for persistent data as well. So we depend on the options that create what my clients prefer in terms of technology. Arcserve OneXaf...
What is your primary use case for Arcserve OneXafe?
The main use case for this product is that I use a backup repository for persistent data. I use it exclusively for this purpose. The industry I use this for is financial, specifically Brazilian ret...
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Also Known As

StorageCraft OneBlox
Cloudberry Backup
 

Overview

 

Sample Customers

Sonic, Amazon, Kawasaki, Callaway, Drake University, Mazda, Thales, California Highway Patrol, Guggenheim, Bruker, NASA, Oregon.gov
StratX
Find out what your peers are saying about Arcserve OneXafe vs. MSP360 Backup and other solutions. Updated: November 2026.
920,929 professionals have used our research since 2012.