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Arcserve OneXafe vs MSP360 Backup comparison

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Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Arcserve OneXafe
Ranking in Backup and Recovery
56th
Average Rating
6.0
Reviews Sentiment
4.6
Number of Reviews
2
Ranking in other categories
File and Object Storage (25th)
MSP360 Backup
Ranking in Backup and Recovery
55th
Average Rating
8.0
Reviews Sentiment
7.2
Number of Reviews
15
Ranking in other categories
Cloud Backup (41st), Disaster Recovery (DR) Software (31st), MSP Backup (6th)
 

Mindshare comparison

As of September 2026, in the Backup and Recovery category, the mindshare of Arcserve OneXafe is 0.5%, up from 0.2% compared to the previous year. The mindshare of MSP360 Backup is 1.1%, up from 0.7% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Backup and Recovery Mindshare Distribution
ProductMindshare (%)
MSP360 Backup1.1%
Arcserve OneXafe0.5%
Other98.4%
Backup and Recovery
 

Featured Reviews

Sergio Itikawa - PeerSpot reviewer
Software Solutions Architect at SPEData
Has improved data reliability while requiring better pricing and localized support
The most valuable features of Arcserve OneXafe are improving persistent data, which I believe is very important. I use other products too, not only Arcserve OneXafe; we use TrueNAS as well. I have utilized Arcserve OneXafe's data deduplication feature. It helps my storage efficiency significantly. The product satisfaction with this product helps with storage efficiency. Regarding Arcserve OneXafe's immutable object storage helping against ransomware, the call was not clear, and I had difficulty listening to what was discussed. Arcserve OneXafe improves precision of data. I have used Arcserve OneXafe's continuous data protection. This is beneficial for operational continuity because we use it constantly. I have no objections to Arcserve OneXafe technology; I think that is very good.
CONRAD FORREST - PeerSpot reviewer
President at MTS Consulting Group, Inc.
The solution provides the ability to backup all types of cloud drives, is inexpensive, and has decent support
MSP360 Backup provides the backup functionality, but we need to provide the storage component. We can use Azure, AWS, or another provider, but we need to choose the storage provider and create a bucket to store our data. The vendor is making changes to improve the functionality of the service and the separation of storage, but I would like to see more integration and a knowledge base of the tool. Currently trying to understand why the storage is separated and how to implement the storage properly is a challenge. Using the solution incurs additional charges for the device storage and backup which are not included in the service. Unlike other solutions such as Kohl which includes everything at one price. MSP360 Backup can be improved by adding inclusive pricing.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The most valuable features of Arcserve OneXafe are improving persistent data, which I believe is very important, and I have utilized Arcserve OneXafe's data deduplication feature, which helps my storage efficiency significantly."
"The simplicity and the ability to perform small backups are the most effective features for data protection in Arcserve OneXafe."
"The most valuable feature for me is that I can see what has has been successfully backed up and what not. I do not mean the file or folder view, because that's problematic with GDPR, but I mean which machines have successfully backed up. It's very valuable because you don't have to check the machines. The second feature is that you can change backup settings in the portal."
"MSP360 Backup's most valuable feature is its backup interface."
"MSP360 is vastly cheaper than its competitors and has almost all the same features."
"One massive advantage of this solution, as compared to more enterprise products, is that no firewall changes are needed on the client's premises. For the product to back up from the client's premise to the cloud, it just needs port 8 and port 443, which are anyway always open. This was one of the things that made us decide to go with the product. It is very difficult to justify a firewall change for a small client who doesn't even know what a firewall is and how to maintain a firewall, or doesn't have anybody maintaining their firewall. You then have to maintain the firewall. MSP360 Backup takes away firewall change requirements, VPNs, or channels that are needed for the backup."
"The solution is appliance-free, the initial setup is very straightforward, the scalability and stability have never been a problem for us, technical support is very good, and we have found the price point to be quite good."
"Block level transfers have significantly reduced the amount of time for transfers over some other solutions"
"It has allowed me to implement a cost effective, highly configurable solution."
"I liked the way the product worked, its flexibility on the storage and cost, and the way it was supported."
 

Cons

"The price is not the best; it is too high."
"Arcserve OneXafe is not used in many cases in the market that we work in."
"The price is not the best; it is too high. It's not the best solution in terms of price, although the solution itself is good."
"The solution needs a better graphical user interface. It's a graphical user interface that is very old-school right now. They could give it a little more modern feel."
"Using the solution incurs additional charges for the device storage and backup which are not included in the service."
"The initial setup is a little complex as it has to be done in the office and requires someone to come in and install the solution on your server, then configure the scheduling, backup pushing, and so on."
"The interface feels like it is targeted for end users who typically are looking for an all-in-one integrated push button solution. It would be better if the interface had a beginner mode and an expert mode."
"If I have an incident and I need to restore something very fast, I want to restore a particular virtual machine, maybe in an hour and that is not possible to do with MSP360."
"The main improvement is that it should have GDPR compliance. That's the problematic point. They say they are GDPR compliant, but they are not."
"Maybe implement an easier interface for basic users. For example, a set-up wizard with all the commonly used features as default."
"The other issue is that I don't like the implementation of the SQL backup."
 

Pricing and Cost Advice

Information not available
"I rate the price of MSP360 Backup a seven out of ten."
"Its pricing needs improvement."
"It includes a standard licensing fee. Once a year, there is a rebranding fee. The licensing costs are available on the internet for MSP360 Backup. There is a discount structure where if you have over 50 devices, you get a 50% discount. So, my cost is $2 a license per month."
"MSP360 is vastly cheaper than its competitors and has almost all the same features."
"The solution is expensive."
"We have a very good return on investment."
"It provides a good cost savings compared to our previous cloud backup."
"Pricing is reasonable although can be quite a large upfront cost."
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Top Industries

By visitors reading reviews
Construction Company
27%
Financial Services Firm
9%
Outsourcing Company
7%
Comms Service Provider
7%
Construction Company
13%
Financial Services Firm
12%
Comms Service Provider
12%
Outsourcing Company
9%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
By reviewers
Company SizeCount
Small Business12
Midsize Enterprise2
Large Enterprise2
 

Questions from the Community

What is your experience regarding pricing and costs for Arcserve OneXafe?
Regarding pricing and setup cost, my client said all the options are very expensive. Price is always a key point for Brazilian clients, especially in retail; first of all is the cost, so the operat...
What needs improvement with Arcserve OneXafe?
There are areas that could be improved. We use other technologies for persistent data as well. So we depend on the options that create what my clients prefer in terms of technology. Arcserve OneXaf...
What is your primary use case for Arcserve OneXafe?
The main use case for this product is that I use a backup repository for persistent data. I use it exclusively for this purpose. The industry I use this for is financial, specifically Brazilian ret...
Ask a question
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Also Known As

StorageCraft OneBlox
Cloudberry Backup
 

Overview

 

Sample Customers

Sonic, Amazon, Kawasaki, Callaway, Drake University, Mazda, Thales, California Highway Patrol, Guggenheim, Bruker, NASA, Oregon.gov
StratX
Find out what your peers are saying about Arcserve OneXafe vs. MSP360 Backup and other solutions. Updated: September 2026.
913,806 professionals have used our research since 2012.