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Arcserve SaaS Backup vs Commvault Cloud comparison

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Comparison Buyer's Guide

Executive SummaryUpdated on Dec 15, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Arcserve SaaS Backup
Ranking in SaaS Backup
23rd
Average Rating
8.0
Reviews Sentiment
6.7
Number of Reviews
2
Ranking in other categories
No ranking in other categories
Commvault Cloud
Ranking in SaaS Backup
2nd
Average Rating
8.6
Reviews Sentiment
7.0
Number of Reviews
113
Ranking in other categories
Backup and Recovery (4th), eDiscovery (1st), Cloud Backup (3rd), Disaster Recovery as a Service (1st), Disaster Recovery (DR) Software (6th), Container Backup Software (2nd), Autonomous Operational Resilience (2nd)
 

Mindshare comparison

As of October 2026, in the SaaS Backup category, the mindshare of Arcserve SaaS Backup is 1.2%, up from 0.8% compared to the previous year. The mindshare of Commvault Cloud is 5.5%, down from 8.6% compared to the previous year. It is calculated based on PeerSpot user engagement data.
SaaS Backup Mindshare Distribution
ProductMindshare (%)
Commvault Cloud5.5%
Arcserve SaaS Backup1.2%
Other93.3%
SaaS Backup
 

Featured Reviews

Hoang Long Nguyen - PeerSpot reviewer
IT Infrastructure And Architect Specialist at Cmit
Efficient data management but struggles with new hardware limitations
We use it for many different purposes, including SQL, files, and other applications. We are considering a solution to replace it due to limitations with new hardware that it does not support The data application is working well, and it does manage to match data when using the data option. There…
Sanjay Singh Bisht - PeerSpot reviewer
Assistant Manager at a outsourcing company with 51-200 employees
Unified data protection has simplified hybrid backups and has improved ransomware recovery speed
Commvault Cloud's best feature in terms of protection is that it provides data protection and accomplishes its job effectively. It offers a unified approach to backup across all environments, including on-premises, public cloud, and SaaS applications such as M365 and Salesforce. I also use it for virtual machines and databases. The unified protection approach helps my team manage different environments effectively. Before Commvault Cloud, I used a separate VM backup tool to protect the VMware environment. For database backup, I had to use the native tool or backup scripts. For the cloud part, I had to use the native AWS or Azure cloud tools. After moving to Commvault Cloud, a single policy or a set of backup policies is applied across virtual machines, databases, workloads, and cloud workloads. I can protect my environments, which reduces manual configuration errors. Regarding visibility, it provides one dashboard to manage and centralize monitoring of all workloads. It is very easy to track backup success or failure. I can see the SLA compliance and storage usage without needing to jump between tools to check or have visibility of it. Regarding the recovery experience, the recovery time has been reduced drastically by using Commvault Cloud. It has simplified cloud management and provides easier manageability to manage retention policies, encryption policies, and compliance rules. This helps reduce operational workloads. Commvault Cloud has impacted me very positively. It simplifies and unifies data protection across hybrid workloads. Instead of managing multiple backup tools for virtual machines, databases, and SaaS applications, I now have a single platform with consistent policies and centralized visibility. This has really reduced my operational complexity and improved backup reliability. Regarding the cyber resiliency posture, the immutable backups and ransomware recovery workflow give me greater confidence in recovering quicker from potential risks. Commvault Cloud has positively impacted me in several key areas: unified backup management across environments, reduced operational overhead, improved ransomware resiliency, faster recovery times, better visibility for compliance, and easier management of hybrid or cloud workloads.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The data application is working well, and it does manage to match data when using the data option."
"In terms of data recovery, both the performance and reliability have been excellent."
"We find the most valuable features in Commvault Cloud to be from the appliances perspective."
"The beauty of this solution is that it includes two disk libraries therefore backing up to tape will often not be required, unless very long term retention is needed and even then it is likely to be very infrequent."
"Commvault makes it easier to back up new additions to our environment."
"Real-time synchronization is a good feature."
"Commvault is easy to deploy and easy to understand for any end-user or any new system."
"There is no reason for me to rate them other than a 10 out of 10."
"The return points are very valuable."
"The initial setup is straightforward."
 

Cons

"There are limitations with new hardware where it does not support failover and does not support the three-star bank group."
"They should include the capability to back up on-premises environments."
"The local support could be improved."
"This is not a very high standard product."
"It does not have an easy deployment. The deployment is not something that just anybody can go in and deploy."
"The tool must improve the 1-Touch recovery of Oracle and Active Directory."
"Support could improve and the initial configuration would be easier with assistance from a professional engineer."
"This product is overly complex to operate and run."
"Adding new users who are non-technical can be a little challenging."
"Commvault is complex even if the product has comprehensive solutions and covers pretty much every technology out there. There's no unified way to manage all of the products on one single console."
 

Pricing and Cost Advice

"The SaaS platform offers many benefits; the licensing structure is suitable for monitoring and controlling users' storage space."
"It is a little too high. I would like to get more of a consumption model or more of a periodic true-up type of model that is more friendly to the ups and downs that you may have in your data instead of locking into multi-year agreements."
"Commvault's license fee is per server-based."
"It would not be affordable for small to medium size organizations."
"One of the issues with backup vendors is that they overprice, or overvalue their products."
"The solution is licensed based on the number of objects that we're going to back up, and that's a known quantity. As a result, we get predictable costs for our backup requirements."
"On a scale of one to ten, where ten is the highest price, I rate the pricing an eight."
"The price could perhaps be lower as well."
"The solution is expensive. However, there are no additional costs involved. I rate the pricing a five out of ten."
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Top Industries

By visitors reading reviews
No data available
Manufacturing Company
11%
Financial Services Firm
10%
Computer Software Company
9%
Outsourcing Company
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
By reviewers
Company SizeCount
Small Business58
Midsize Enterprise24
Large Enterprise82
 

Questions from the Community

What is your experience regarding pricing and costs for Arcserve SaaS Backup?
I am still in evaluation, and the procurement process for getting the price is not completed yet.
What needs improvement with Arcserve SaaS Backup?
There are limitations with new hardware where it does not support failover and does not support the three-star bank group. It slows down the three-star process.
What is your primary use case for Arcserve SaaS Backup?
We use it for many different purposes, including SQL, files, and other applications. We are considering a solution to replace it due to limitations with new hardware that it does not support.
What is your experience regarding pricing and costs for ThreatWise?
Commvault Cloud is expensive, and there is room for the price to be 10-15 percent lower than what they are charging currently.
What needs improvement with ThreatWise?
Commvault Cloud is a very powerful tool, but it can be improved in various ways. Commvault Cloud can be improved by simplifying its interface, reducing configuration complexity, and making more adv...
What is your primary use case for ThreatWise?
Commvault Cloud's main core use case is backup and recovery for protecting on-premises workloads, databases, the file system, NAS, and on-premises infrastructure. Another primary use case is immuta...
 

Also Known As

No data available
Commvault Complete Data Protection, Commvault Backup & Recovery, Commvault HyperScale X, Metallic, ThreatWise
 

Overview

 

Sample Customers

Information Not Available
Aberdeenshire Council, Acxiom, BAM Group Ireland, Catholic Education Diocese of Parramatta, CI Investments, Clifford Chance, American Municipal Power, American Pacific Mortgage, AstraZeneca, Dongbu Steel, Denver Health, Dow Jones, Emirates Steel, Penn State Health, Prime Healthcare, Sonic Healthcare, Sony Network Communications, TiVO, UCONN Health, The Weitz Company
Find out what your peers are saying about Arcserve SaaS Backup vs. Commvault Cloud and other solutions. Updated: September 2026.
919,894 professionals have used our research since 2012.