

Arcserve UDP and Microsoft DPM are key players in the data protection solutions market. Arcserve UDP appears to have an edge due to its advanced features and strong multi-platform support, while Microsoft DPM shines within Microsoft-centric environments due to its integration capabilities and cost-effectiveness.
Features: Arcserve UDP impresses with features like global deduplication, cross-platform support, and virtual standby, making it flexible for various IT infrastructures. It offers an intuitive interface that simplifies backup and recovery processes across Windows, Linux, Hyper-V, and VMware environments. Microsoft DPM excels with its seamless integration into Microsoft applications, providing robust backup and recovery functionalities tailored for environments heavily relying on Microsoft technologies. Its item-level recovery allows for precise data restoration without complete system rollbacks.
Room for Improvement: Arcserve UDP could enhance its cloud interaction, especially concerning streamlined integrations for appliances and hypervisors. Improvements in multi-tenancy and globalization efforts would also increase its appeal. Meanwhile, Microsoft DPM users report a need for better disaster recovery capabilities and integrations with third-party systems, which could lift its utility outside the strictly Microsoft ecosystem.
Ease of Deployment and Customer Service: Arcserve UDP is praised for its hybrid deployment flexibility, supporting both on-premises and cloud solutions. However, customer support experiences vary, with some users pointing to slow response times for complex issues. Microsoft DPM also supports hybrid models but mainly suits on-premises deployments. Its customer service feedback is mixed, highlighting the need for more comprehensive assistance, especially for users unfamiliar with its configuration.
Pricing and ROI: Arcserve UDP's licensing is perceived as fair, with a moderate cost that aligns with market standards, offering a good return on investment mainly due to features like deduplication. Microsoft DPM benefits from its cost-effective licensing structure, which integrates with broader Microsoft agreements, reducing overall expenses for businesses entrenched in the Microsoft ecosystem. Both solutions provide solid ROI, although their financial value depends significantly on existing infrastructure alignments.
I have local support; we have a team that has expertise in the solution, so we usually resolve situations in-house without sending questions to Arcserve.
They provide professional services that are quite good and can meet your needs.
The product is very stable, rating between eight and nine out of ten.
The backup should have compression, deduplication, and DR replication.
Microsoft DPM could improve by adding S3 backup to S3 storage capabilities.
Regarding the setup cost for Arcserve UDP, it is significantly important, but the price is similar to all our options where clients need to have backup on-premises and replication in the cloud.
Microsoft licensing is complex, especially for enterprise or data center solutions.
The pricing of Microsoft solutions rates in the middle range at five out of ten.
I have utilized Arcserve UDP's data deduplication feature, and the data deduplication feature helps my storage efficiency significantly.
The two-layer backup system is a particularly valuable feature in Microsoft DPM.
Microsoft DPM impacted my organization positively, and that was definitely possible.
One of the most effective features of Microsoft DPM is its integration with the entire Microsoft ecosystem.
| Product | Market Share (%) |
|---|---|
| Arcserve UDP | 1.1% |
| Microsoft DPM | 0.9% |
| Other | 98.0% |

| Company Size | Count |
|---|---|
| Small Business | 24 |
| Midsize Enterprise | 10 |
| Large Enterprise | 9 |
| Company Size | Count |
|---|---|
| Small Business | 9 |
| Midsize Enterprise | 7 |
| Large Enterprise | 7 |
Microsoft Data Protection Manager (DPM) is an enterprise backup system that can be used to back up data from a source location to a target secondary location. Microsoft DPM allows you to back up application data from Microsoft servers and workloads, and file data from servers and client computers. You can create full backups, incremental backups, differential backups, and bare-metal backups to completely restore a system. Microsoft DPM can store backup data to disks for short-term storage, to Azure Cloud for both for short-term and long-term storage off-premises, and to tapes for long-term storage, which can then be stored offsite. Backed up files are indexed, which allows you to easily search your recovered data.
Microsoft DPM contributes to your business continuity and disaster recovery strategy by facilitating the backup and recovery of enterprise data, ensuring resources are available and recoverable during planned and unplanned outages. When outages occur and source data is unavailable, you can use DPM to easily restore data to the original source or to an alternate location.
Key Features of Microsoft DPM:
Reviews from Real Users
Microsoft DPM stands out among its competitors for a number of reasons. Two major ones are its robust and flexible backup capabilities and its being easy to manage with one central dashboard.
William M., the head of ICT infrastructure & security at a tech services company, notes, "The automated procedure is quite good for us, as it is able to capture all of the information that we require. The compatibility is very good. We have an IBM AS/400 machine in our office that we're using, and we're able to back it up fine. This is the same for other systems, as well. I think that overall, it is really adaptable, compatible, and scalable."
Mohammed I., a managing director at Adalites, notes, "I would definitely recommend data protection DPM. It has an application backup, a file backup, a system backup and a hypervisor. It works flawlessly, never a problem."
Rodney C. a system analyst at a financial services firm, writes, "The most valuable feature is that DPM has an index so individual files can be searched. This is our primary tool for recovering deleted files or folders. Once we implement a System Center Operations Manager, all of our DPM servers can then be seen on one dashboard."
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