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Arcserve UDP vs Microsoft DPM comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Jul 13, 2025

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Arcserve UDP
Ranking in Backup and Recovery
19th
Average Rating
7.6
Reviews Sentiment
7.7
Number of Reviews
43
Ranking in other categories
Disaster Recovery (DR) Software (11th)
Microsoft DPM
Ranking in Backup and Recovery
28th
Average Rating
7.2
Reviews Sentiment
5.9
Number of Reviews
20
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of August 2025, in the Backup and Recovery category, the mindshare of Arcserve UDP is 1.2%, down from 1.4% compared to the previous year. The mindshare of Microsoft DPM is 1.0%, down from 1.3% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Backup and Recovery
 

Featured Reviews

TeresitaSabile - PeerSpot reviewer
Cost savings and efficient decompression but needs better cloud integration
Our primary use case for Arcserve UDP is its decompression feature, which helped us save money by reducing storage needs. Despite moving to cloud applications, we have been using Arcserve UDP for backup and disaster recovery Arcserve UDP has helped our organization save considerable amounts of…
Nirukshitha Gamage - PeerSpot reviewer
User finds setup straightforward but seeks wider platform support and advanced features
Microsoft DPM could implement backup capabilities for third-party systems such as Linux. They also need to consider other features such as replication to DR sites, similar to what Veeam and other products offer. Microsoft DPM didn't have that capability at that time. If they want to remain competitive in the market, they need to observe the competition and implement improvements. The backup should have compression, deduplication, and DR replication. They should also improve monitoring of the environment. Microsoft DPM didn't have these basics at that time. If they had continued development on the products, they could have reached a higher level, especially given Microsoft's significant presence and majority of servers. Microsoft DPM didn't have any support structure in the backend. If they had a support structure, we could have escalated issues. I never received any support from Microsoft DPM.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"I would recommend it if there is a general case."
"We are satisfied with Arcserve UDP. The most important feature that we use and why we choose this product is the RHA feature."
"Instant recovery is the most valuable feature of Arcserve UDP."
"The most valuable feature of Arcserve UDP is its decompression capability."
"There are many backup options available in this solution. For example, you are able to do backups of servers, email, OST files, and users. This is a complete backup solution which is very good."
"One of the things that I do like about it is that it has a very good deduplication feature."
"It's simple to set up."
"The recovery part of the product is very good."
"I like the core backup feature. I also like the file server backup feature. I find Microsoft DPM interesting because it has fantastic integration with Microsoft products. For example, in Exchange and SharePoint, DPM is excellent when it comes to backing up data. It also does a decent job with open-source products."
"One of the most effective features of Microsoft DPM is its integration with the entire Microsoft ecosystem."
"The most valuable feature is that DPM has an index so individual files can be searched."
"The user interface is very good. The reporting and monitoring features are also good."
"This solution helps us to manage all of the operations across servers and different workstations."
"One of the most effective features of Microsoft DPM is its integration with the entire Microsoft ecosystem."
"Microsoft DPM is scalable."
"The automated procedure is quite good for us, as it is able to capture all of the information that we require."
 

Cons

"We cannot restore each user's mailbox. Each user's mailbox should be independently restorable. Also, this solution is very slow. If you select all of the servers, it runs for a long time... It needs to be faster. Finally, If anything happens to one server we should be able to switch to another server."
"They could work on their marketing approach. I don't see many people leveraging it."
"I think that the price could still be a bit cheaper and I do not like that they have been purchased by Arcserve."
"Its interface can be improved. I find it unintuitive."
"Backups are very slow and time consuming."
"One of the biggest drawbacks of Arcserve UDP is that it does not have a single console, making it an area that needs to be considered for improvement."
"StorageCraft ShadowProtect can improve by making one console that can control backups of all desktops and servers in one place. Additionally, the recovery process of the backups is very slow and could improve. It's very slow when we went to recover a complete disc but to recover one file is very fast."
"A lot of their new technologies are not very good."
"It needs portability for other vendors. It is good for backing up Microsoft servers, but it doesn't support third-party solutions such as Oracle Database. It depends on Microsoft Volume Shadow Copy, especially for Hyper-V, which has a lot of problems. They should enhance the Volume Shadow Copy functionality. Its reporting should also be better. Reporting is too weak in DPM."
"It would be better if it integrated seamlessly with open source and competitor products. In the next release, I would like to see some data governance frameworks. It should have support features for data integration and data replication like Veeam. Right now, we are also using Veeam for certain scenarios."
"There is a very poor online user community in terms of people blogging about their experiences with DPM."
"Management reporting could be improved."
"The data tagging feature needs improvement. The solution could be a bit more intuitive in certain aspects."
"You have only a few settings and if you change them for some special configurations, it's very difficult."
"Compatibility and integration with other products needs improvement."
"Additional Hyper-V knowledge would be great."
 

Pricing and Cost Advice

"It is approximately $400 to purchase a virtual service outright."
"The retail fee is $1300 for a year for one server. Other than that, there is just the cost of your hardware."
"I feel that the product is fairly priced."
"I do not work with the pricing or licensing issues of the solution for our organization."
"There is an annual license required for this solution and it is priced well."
"As an MSP partner, I believe that the prices are fair."
"Its price seems reasonable. Its price is average as compared to the other products I've looked at. We have a three-year license right now. There are no other costs beyond the standard licensing fee."
"The solution is priced well compared to other solutions."
"I think Microsoft DPM pricing is reasonable. The additional costs are related to storage and technical support."
"Microsoft DPM can be considered as an expensive solution for smaller or medium enterprises, but we have been satisfied with the price structure as it is fixed and it offers a variety of useful features"
"Microsoft DPM is a free solution. However, we pay approximately $3,000 annually for support."
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Top Industries

By visitors reading reviews
Computer Software Company
16%
Non Profit
12%
Manufacturing Company
9%
Government
7%
Computer Software Company
16%
Government
10%
Manufacturing Company
8%
Educational Organization
6%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

Major Differences Between These 4 Backup and Disaster Recovery Solutions?
Comparing the features of the four is not the right approach. You need to develop a list of requirements for backup and DR that are specific to your organization and then compare each of the four ...
What do you like most about StorageCraft ShadowProtect?
The interface is very refined, works fine, and is very intuitive most of the time. Scalability is nice. The multi-tenancy feature is very welcome. The integration with Linux works fine too.
What is your experience regarding pricing and costs for StorageCraft ShadowProtect?
Pricing for SPX MRP/MSP is under $400 per server (Single VM) with a 1-year subscription. After discounts, it could decrease by 20%-30%, and opting for a 3/5/10 server pack may offer even better (lo...
What do you like most about Microsoft DPM?
This solution helps us to manage all of the operations across servers and different workstations.
What is your experience regarding pricing and costs for Microsoft DPM?
Microsoft DPM was more affordable for customers compared to other products such as Veritas, which were somewhat expensive. This was one of the main reasons customers chose to purchase Microsoft DPM...
What needs improvement with Microsoft DPM?
Microsoft DPM could implement backup capabilities for third-party systems such as Linux. They also need to consider other features such as replication to DR sites, similar to what Veeam and other p...
 

Also Known As

StorageCraft ShadowProtect, StorageCraft Backup Analyzer
DPM, Data Protection Manager, MS DPM
 

Overview

 

Sample Customers

ITPS, North Hertfordshire Homes, SEMIKRON, Kajaani University of Applied Sciences, Test Valley Borough Council, EK Services
Medical Park, Centropol Energy, a.s., NCFE, D & H Distributing, Metalor, Colosseum, a.s., Sanitas S.A., Icebreaker
Find out what your peers are saying about Arcserve UDP vs. Microsoft DPM and other solutions. Updated: July 2025.
865,295 professionals have used our research since 2012.