Try our new research platform with insights from 80,000+ expert users

Arcserve UDP vs Microsoft DPM comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Apr 6, 2025

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Arcserve UDP
Ranking in Backup and Recovery
19th
Average Rating
7.6
Reviews Sentiment
7.7
Number of Reviews
43
Ranking in other categories
Disaster Recovery (DR) Software (10th)
Microsoft DPM
Ranking in Backup and Recovery
26th
Average Rating
7.2
Reviews Sentiment
7.1
Number of Reviews
19
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of May 2025, in the Backup and Recovery category, the mindshare of Arcserve UDP is 1.3%, down from 1.5% compared to the previous year. The mindshare of Microsoft DPM is 1.1%, down from 1.3% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Backup and Recovery
 

Featured Reviews

MukundKambli - PeerSpot reviewer
Global deduplication, stable, and flexible licensing options
I give the solution ten out of ten. This solution offers one dashboard to manage the BC con, disaster recovery plan, DR solution, and backup as well as different licensing options, unlike other OEM products. We are the system integrators for our clients, so we design the solution as per the customer's requirements. We provide several solutions options to our clients such as Druva inSync, Druva Phoenix, and Arcserve UDP with the specifications and the client makes a decision based on their requirements. I would advise potential users to first be clear on whether they are going to use it as a backup solution for compliance purposes, just wanting to take the backups of files and servers, or for instant recovery. The IQ and RPO discussion with our customers usually takes 30 minutes. I recommend this solution.
RifkanHasan - PeerSpot reviewer
Backup and recovery that is stable but support is no longer in existence
The DPM is pretty good, but when it comes to external devices, you can't back up to the external device. It's a huge drawback because once everything goes down, it goes down fully. We can't take a snapshot and take it outside, which is a problem. Also, when it comes to recovery, the recovery process doesn't work properly. It doesn't recover. One of our drives failed and when we wanted to recover it from the other drive, it never worked. So, we couldn't recover the data. Recovery of data if the server goes down, is not very good. The DPM is good apart from the support services. We were told that the support was no longer in existence, which is why we are looking for another provider. In the next release, I would like to see backup to external devices, so it can always restore the backup and we can take it externally and store it somewhere that it is off-site and archived. Currently, it does not allow us to do that because it is required to be in one location.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The most valuable features are the replication to the cloud and the deduplication."
"The most valuable feature of Arcserve UDP is live replication."
"We are satisfied with Arcserve UDP. The most important feature that we use and why we choose this product is the RHA feature."
"The product's deployment process was straightforward."
"Instant recovery is the most valuable feature of Arcserve UDP."
"The most valuable feature of StorageCraft ShadowProtect is the speed and the compression of the backups. The compressed backed-up files do not take up as much storage. Additionally, the incremental backups can be done in one minute and be backed up on a disc very fast."
"The backup is the most valuable feature. It also makes storage very easy."
"The solution has no limitations because it does backup for Linux and Windows."
"One of the most effective features of Microsoft DPM is its integration with the entire Microsoft ecosystem."
"The automated procedure is quite good for us, as it is able to capture all of the information that we require."
"It has an application backup, a file backup, a system backup and a hypervisor."
"The most valuable feature is the total integration of the System Center solution."
"I could back up all the stuff we had, even the VMs we have for Hyper V."
"The initial setup is quite straightforward."
"The most valuable feature is that DPM has an index so individual files can be searched."
"The solution backs up Microsoft workloads as well as anything on the market."
 

Cons

"The problem is just reliability. If the promises in the marketing material were realized in real life, it would be the perfect solution, but it's just the reliability issues."
"StorageCraft ShadowProtect can improve by making one console that can control backups of all desktops and servers in one place. Additionally, the recovery process of the backups is very slow and could improve. It's very slow when we went to recover a complete disc but to recover one file is very fast."
"Licensing is an area that needs improvement."
"I don't know whether the tool has VMware integrations. It would be good to cover this area if it doesn't have those."
"I think that the price could still be a bit cheaper and I do not like that they have been purchased by Arcserve."
"The solution's reporting could be improved and should provide customized reports."
"Every time I change the disc, I have to do a full backup."
"Based on my experience, whenever we need support, there are difficulties with communication when trying to resolve the issue."
"The problem lies with the 2019 version, it's the file system they’re using."
"We can't take a snapshot and take it outside, which is a problem."
"Compatibility and integration with other products needs improvement."
"It can back up, yet it lacks features compared to Veeam."
"It would be better if it integrated seamlessly with open source and competitor products. In the next release, I would like to see some data governance frameworks. It should have support features for data integration and data replication like Veeam. Right now, we are also using Veeam for certain scenarios."
"The user friendliness could be improved."
"You have only a few settings and if you change them for some special configurations, it's very difficult."
"The user interface can be improved quite a bit."
 

Pricing and Cost Advice

"It is approximately $400 to purchase a virtual service outright."
"The retail fee is $1300 for a year for one server. Other than that, there is just the cost of your hardware."
"As an MSP partner, I believe that the prices are fair."
"The price of StorageCraft ShadowProtect is competitive in the market."
"The solution is not very expensive, but it is not cheap."
"The pricing of the product can be considered to be reasonable enough for the Asian region."
"I feel that the product is fairly priced."
"I do not work with the pricing or licensing issues of the solution for our organization."
"Microsoft DPM is a free solution. However, we pay approximately $3,000 annually for support."
"Microsoft DPM can be considered as an expensive solution for smaller or medium enterprises, but we have been satisfied with the price structure as it is fixed and it offers a variety of useful features"
"I think Microsoft DPM pricing is reasonable. The additional costs are related to storage and technical support."
report
Use our free recommendation engine to learn which Backup and Recovery solutions are best for your needs.
851,604 professionals have used our research since 2012.
 

Top Industries

By visitors reading reviews
Computer Software Company
17%
Non Profit
10%
Government
8%
Financial Services Firm
7%
Computer Software Company
14%
Government
10%
Manufacturing Company
7%
Educational Organization
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

Major Differences Between These 4 Backup and Disaster Recovery Solutions?
Comparing the features of the four is not the right approach. You need to develop a list of requirements for backup and DR that are specific to your organization and then compare each of the four ...
What do you like most about StorageCraft ShadowProtect?
The interface is very refined, works fine, and is very intuitive most of the time. Scalability is nice. The multi-tenancy feature is very welcome. The integration with Linux works fine too.
What is your experience regarding pricing and costs for StorageCraft ShadowProtect?
Pricing for SPX MRP/MSP is under $400 per server (Single VM) with a 1-year subscription. After discounts, it could decrease by 20%-30%, and opting for a 3/5/10 server pack may offer even better (lo...
What do you like most about Microsoft DPM?
This solution helps us to manage all of the operations across servers and different workstations.
What is your experience regarding pricing and costs for Microsoft DPM?
Microsoft licensing is complex, especially for enterprise or data center solutions. However, it's not more complicated compared to other competitors and the market is well balanced.
What needs improvement with Microsoft DPM?
I am not sure if I am competent enough to address areas for improvement in Microsoft DPM.
 

Also Known As

StorageCraft ShadowProtect, StorageCraft Backup Analyzer
DPM, Data Protection Manager, MS DPM
 

Overview

 

Sample Customers

ITPS, North Hertfordshire Homes, SEMIKRON, Kajaani University of Applied Sciences, Test Valley Borough Council, EK Services
Medical Park, Centropol Energy, a.s., NCFE, D & H Distributing, Metalor, Colosseum, a.s., Sanitas S.A., Icebreaker
Find out what your peers are saying about Arcserve UDP vs. Microsoft DPM and other solutions. Updated: April 2025.
851,604 professionals have used our research since 2012.