Arcserve UDP vs Quest NetVault Plus comparison

Arcserve and Quest Software are both solutions in the Disaster Recovery (DR) Software category. Arcserve is ranked #10 with an average rating of 7.0, while Quest Software is ranked #24 with an average rating of 8.0. Arcserve holds a 2.5% mindshare in DRS, compared to Quest Software’s 1.0% mindshare. Additionally, 84% of Arcserve users are willing to recommend the solution, compared to 83% of Quest Software users who would recommend it.

Arcserve UDP

Read 43 Arcserve UDP reviews

1,719 Views
1,212 Comparison Views

84% willing to recommend

Quest NetVault Plus

Read 12 Quest NetVault Plus reviews

526 Views
341 Comparison Views

83% willing to recommend

Arcserve UDP

Quest NetVault Plus

Comparison Buyer's Guide

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Executive SummaryUpdated on Mar 9, 2025

Arcserve UDP and Quest NetVault Plus compete in the data protection and backup category. Arcserve UDP appears to have the upper hand for diverse enterprise needs thanks to its comprehensive restoration features and ease of use, whereas Quest NetVault Plus excels in large-scale deployments with strong multi-platform support.

Features: Arcserve UDP offers virtual standby, global deduplication, and robust support for Windows, Linux, Hyper-V, and VMware environments. It is user-friendly, and known for its simple installation and efficient data handling. Quest NetVault Plus provides reliable multi-platform support, effective use in large installs, and flexibility in deployment options. NetVault is praised for its user-friendly interface and comprehensive backup options, including snapshot-based backups.

Room for Improvement: Arcserve UDP could enhance its integration with cloud services, simplify virtual appliance setup, and improve ease of management for global users. Quest NetVault Plus users desire faster backup speeds, better integration with emerging technologies like MongoDB, and improved user interface for efficiency. Both could enhance user experience and provide better manual support and documentation for complex configurations.

Ease of Deployment and Customer Service: Arcserve UDP demonstrates flexibility in deployment across on-premises and hybrid cloud environments, receiving mixed feedback on customer service, with some users noting excellent support and others seeking improvements. Quest NetVault Plus shows strength primarily in on-premises deployments, also receiving mixed reviews on support, highlighting the need for better responsiveness and user assistance.

Pricing and ROI: Arcserve UDP is considered cost-effective, offering competitive pricing and good ROI due to efficient data handling and infrastructure savings. Quest NetVault Plus is viewed as somewhat expensive but provides value through its scalability and component licensing model, allowing customers to choose tailored license options for strategic cost savings. Both products offer distinct pricing benefits based on specific enterprise needs.

To learn more, read our detailed Arcserve UDP vs. Quest NetVault Plus Report (Updated: May 2025).

Buyer's Guide

Arcserve UDP vs. Quest NetVault Plus

May 2025

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Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

Arcserve UDP

Ranking in Backup and Recovery

19th

Ranking in Disaster Recovery (DR) Software

10th

Average Rating

7.6

Reviews Sentiment

7.7

Number of Reviews

Ranking in other categories

No ranking in other categories

Quest NetVault Plus

Ranking in Backup and Recovery

42nd

Ranking in Disaster Recovery (DR) Software

24th

Average Rating

7.2

Reviews Sentiment

7.6

Number of Reviews

Ranking in other categories

No ranking in other categories

Mindshare comparison

As of May 2025, in the Disaster Recovery (DR) Software category, the mindshare of Arcserve UDP is 2.5%, down from 3.2% compared to the previous year. The mindshare of Quest NetVault Plus is 1.0%, up from 0.7% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Disaster Recovery (DR) Software

Featured Reviews

MukundKambli

Senior Solutions Architect at Team Computers

Global deduplication, stable, and flexible licensing options

I give the solution ten out of ten. This solution offers one dashboard to manage the BC con, disaster recovery plan, DR solution, and backup as well as different licensing options, unlike other OEM products. We are the system integrators for our clients, so we design the solution as per the customer's requirements. We provide several solutions options to our clients such as Druva inSync, Druva Phoenix, and Arcserve UDP with the specifications and the client makes a decision based on their requirements. I would advise potential users to first be clear on whether they are going to use it as a backup solution for compliance purposes, just wanting to take the backups of files and servers, or for instant recovery. The IQ and RPO discussion with our customers usually takes 30 minutes. I recommend this solution.

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Isa Safii

Senior System Engineer at PT. Virtus Technology Indonesia

Comprehensive data protection and reliable backup capabilities enable smooth disaster recovery operations

The features of Quest NetVault Plus ( /products/quest-netvault-plus-reviews ) that are most valuable include the ability to pick up and restore to tape servers and external hard disks. It allows us to pick up from devices and then restore to the same devices or external server storage. Additionally, the application supports scanning files for malware before backup operations.

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Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"Arcserve UDP has a good configuration and user interface. It makes the job of an administrator easy."

"It is easy to configure."

"It is a very stable solution...It is a scalable solution."

"The most valuable feature of StorageCraft ShadowProtect is the speed and the compression of the backups. The compressed backed-up files do not take up as much storage. Additionally, the incremental backups can be done in one minute and be backed up on a disc very fast."

"The most valuable features are that it is able to restore quickly and that it is able to virtually restore on Hyper-V."

"The standard backup and restore feature is most used."

"Global deduplication is the best feature of this solution."

"The product's deployment process was straightforward."

More Arcserve UDP pros

"Quest NetVault Plus has a high level of stability."

"The platform helps us with efficient QoreStor deduplication (DD) capabilities and configuration."

"Its dashboard is quite well done. When you log into the GUI, you can basically see everything you need to know. There is also the possibility to edit the view as you like, which is great."

"It has File and SQL backup, which is the main benefit for us."

"The interface is very user-friendly."

"The initial setup is straightforward. It's not that complicated. Deployment took maybe about 15 minutes."

"The user interface is good."

"The solution allows us to block off our network and only give access to whatever we want."

More Quest NetVault Plus pros

Cons

"One of the biggest drawbacks of Arcserve UDP is that it does not have a single console, making it an area that needs to be considered for improvement."

"The technical support of the product is an area of concern where improvements are required."

"It takes much time to verify and consolidate images for backups."

"We are looking at scaling up to the cloud and using immutable copies on the cloud. Arcserve UDP 8.0 does have the immutable feature supporting AWS, but I'm looking for multi-cloud support. So, I'm waiting for Arcserve to release that in the next release."

"The problem is just reliability. If the promises in the marketing material were realized in real life, it would be the perfect solution, but it's just the reliability issues."

"The product is not user-friendly."

"We cannot restore each user's mailbox. Each user's mailbox should be independently restorable. Also, this solution is very slow. If you select all of the servers, it runs for a long time... It needs to be faster. Finally, If anything happens to one server we should be able to switch to another server."

"I think that the price could still be a bit cheaper and I do not like that they have been purchased by Arcserve."

More Arcserve UDP cons

"The interface can be improved. It should be more clear what features are available and make them easy to find."

"The product’s SQL backup plugin needs improvement."

"Improvements could be made in the deduplication and data management capabilities. There is also a need for better security measures, as security is critical to ensure backups are safe and free from malware."

"The initial setup is a little complex."

"I would like to see the option of cloud-based management."

"In the next version, I would like to see support for the MongoDB database. As it is now, there is no component that works with it and we cannot back the data up using NetVault."

"The storage capacity is very low."

"There are command-line limitations. There is not a very strong possibility to work with the command line. The commands that are there are not that powerful, and you need to be very good at scripting, for example, in PowerShell or in Bash in case it is running on Linux systems. You need to combine a lot of commands together, and still, you will not get a great output that is presentable to others. You cannot work with it as easily."

More Quest NetVault Plus cons

Pricing and Cost Advice

"The pricing of the product can be considered to be reasonable enough for the Asian region."

"The solution is priced well compared to other solutions."

"We only have the maintenance of three standard UDP licenses. Each license is 50 Euro. There are some additional costs for the storage and software but it has nothing to do with the UDP."

"As an MSP partner, I believe that the prices are fair."

"The solution is expensive."

"Pricing is most likely comparable."

"On a scale from one to ten, where one is cheap and ten is expensive, I rate the solution's pricing a four or five out of ten."

"The retail fee is $1300 for a year for one server. Other than that, there is just the cost of your hardware."

More Arcserve UDP pricing and cost advice

"When we purchased four licenses, we were given a very good price. However, it is still on the high side when compared to some other vendors."

"The tool is expensive."

"The price of our 12-month contract is approximately $1,500 AUD ($1,100 USD)."

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Top Industries

By visitors reading reviews

Computer Software Company

17%

Non Profit

10%

Government

Financial Services Firm

Computer Software Company

15%

Manufacturing Company

Real Estate/Law Firm

Government

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

Questions from the Community

Major Differences Between These 4 Backup and Disaster Recovery Solutions?

Comparing the features of the four is not the right approach. You need to develop a list of requirements for backup and DR that are specific to your organization and then compare each of the four ...

See all answers

What do you like most about StorageCraft ShadowProtect?

The interface is very refined, works fine, and is very intuitive most of the time. Scalability is nice. The multi-tenancy feature is very welcome. The integration with Linux works fine too.

See all answers

What is your experience regarding pricing and costs for StorageCraft ShadowProtect?

Pricing for SPX MRP/MSP is under $400 per server (Single VM) with a 1-year subscription. After discounts, it could decrease by 20%-30%, and opting for a 3/5/10 server pack may offer even better (lo...

See all answers

What do you like most about Quest NetVault ?

NetVault is a great cloud-ready enterprise backup software for hybrid data centers. Here are some of the things I really like about the solution: It is easy to use right out of the box and scales ...

See all answers

What do you like most about Quest NetVault?

If a job is pending, the solution communicates it to us through emails.

See all answers

What needs improvement with Quest NetVault?

Improvements could be made in the deduplication and data management capabilities. There is also a need for better security measures, as security is critical to ensure backups are safe and free from...

See all answers

Comparisons

Veeam Data Platform vs Arcserve UDP

Compared 39% of the time

Rubrik vs Arcserve UDP

Compared 10% of the time

Acronis Cyber Protect vs Arcserve UDP

Compared 9% of the time

Dell PowerProtect DD (Data Domain) vs Arcserve UDP

Compared 6% of the time

Cohesity DataProtect vs Arcserve UDP

Compared 3% of the time

More Arcserve UDP Competitors

Veeam Data Platform vs Quest NetVault Plus

Compared 41% of the time

Quest Rapid Recovery vs Quest NetVault Plus

Compared 14% of the time

Veritas NetBackup vs Quest NetVault Plus

Compared 13% of the time

vRanger vs Quest NetVault Plus

Compared 10% of the time

Rubrik vs Quest NetVault Plus

Compared 8% of the time

More Quest NetVault Plus Competitors

Product Reports

Buyer's Guide

Arcserve UDP

May 2025

Download Arcserve UDP product report

Buyer's Guide

Quest NetVault Plus

May 2025

Download Quest NetVault Plus product report

Also Known As

StorageCraft ShadowProtect, StorageCraft Backup Analyzer

NetVault Backup, Quest NetVault, Quest NetVault Backup, BakBone

Overview

Arcserve UDP is a comprehensive solution that empowers even a one-person IT department to protect virtual and physical environments with a high degree of simplicity. It allows you to design and manage your entire data protection strategy with a unified management console, and enables you to scale your data backup coverage as your organization grows with the push of a button.

Arcserve

Quest NetVault Plus is used by organizations for efficient backup in environments such as retail machines, VMware, and virtual servers, including Hyper-V. It supports hybrid environments with Nutanix Xi.

Quest NetVault Plus is designed for backing up databases, applications, and security logs in hybrid environments. It includes a universal backup system with deduplication and allows data path mapping. Users install a client agent on PCs and a server agent for recovery tasks. Commonly used in industries like pharma, Quest NetVault Plus offers a web interface for network-wide access, dashboards for visualization, and reliable stability and reporting features. While appreciated for its backup management and efficient search capabilities, users desire improvements in its web interface and compatibility.

What are the key features of Quest NetVault Plus?

Efficient Search: Quickly locate tables and databases in backups.
Time-Saving Restoration: Speeds up recovery tasks.
Streamlined Management: Manage backups across different locations easily.
User-Friendly Interface: Offers network-wide access via an intuitive web interface.
Comprehensive Dashboard: Provides clear visibility of backup processes.

What benefits should organizations expect from Quest NetVault Plus?

Stability and Reporting: Reliable backup operations with built-in reporting tools.
Media Utilization: Optimize backup media usage for cost efficiency.
Capacity Planning: Plan for storage needs with detailed reports.
Communication: Stay informed with email notifications on backup status.

In industries like pharma, Quest NetVault Plus is implemented by configuring agents on clients and servers for effective backup and recovery. Its adaptability in hybrid setups with Nutanix Xi enhances server backup management, while its dashboard and reporting capabilities assist in monitoring and optimizing backup workflows across sectors.

Quest Software

Sample Customers

ITPS, North Hertfordshire Homes, SEMIKRON, Kajaani University of Applied Sciences, Test Valley Borough Council, EK Services

intel, Mars, MERK, Microsoft, Uber, Visa

Buyer's Guide

Arcserve UDP vs. Quest NetVault Plus

May 2025

Free Report: Arcserve UDP vs. Quest NetVault Plus

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