Try our new research platform with insights from 80,000+ expert users

ArcSight Logger vs Grafana Loki comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Oct 9, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

ArcSight Logger
Ranking in Log Management
30th
Average Rating
7.8
Reviews Sentiment
6.7
Number of Reviews
31
Ranking in other categories
No ranking in other categories
Grafana Loki
Ranking in Log Management
4th
Average Rating
8.2
Reviews Sentiment
8.0
Number of Reviews
17
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of May 2025, in the Log Management category, the mindshare of ArcSight Logger is 0.8%, down from 1.1% compared to the previous year. The mindshare of Grafana Loki is 8.7%, up from 3.7% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Log Management
 

Featured Reviews

Nagendra Nekkala. - PeerSpot reviewer
A scalable and stable solution that enables users to see all the event logs in one place
The technical support team is very slow. The support persons do not take prompt action. They take too much time to implement new changes. Even if we tell them that we are not able to get critical logs, they take almost three to four days to provide a resolution. The support is not good.
CarlosPimentel - PeerSpot reviewer
Efficient log filtering enhances quick network troubleshooting
We use Grafana Loki for various verticals including manufacturing, finance, health, and aerospatial sectors. It primarily helps in monitoring security and access to devices. Grafana dashboards are used to track access success and failure and audit commands issued on devices Loki significantly…

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"We have a trigger. So, Logger automatically blocks these IP addresses. We could have Logger put them on a blacklist."
"ArcSight provides the basic information that we want."
"The ability to customize the solution in great detail is its most valuable features. We can customize the use cases and also have the ability to do scripting. We can personalize our dashboard as well. The scalability the solution offers is quite impressive."
"It's a brilliant log collection tool, and it can handle hundreds of thousands of servers in a single shot to ingest the data."
"The solution provides information about the risk factors."
"The machine learning is a good feature."
"It's an efficient solution."
"Our return on investment for implementing ArcSight Logger over the past 12 months has been positive."
"The most valuable feature of Grafana Loki is the dashboards which are really simple to create."
"The solution's stability has never been a problem. Stability-wise, I rate the solution a nine to ten out of ten."
"Loki significantly saves time in troubleshooting by quickly pinpointing network issues."
"The effectiveness of filters is pivotal for optimizing the search process and extracting the specific information we need from the extensive log data."
"The tool can be used in multi-cluster environments."
"I appreciate the capability to process logs from microservices and seamlessly integrate them into Grafana."
"The most valuable feature is the capability to set up alerts, which becomes necessary when we need to receive notifications for specific events."
"The product's most valuable features are ease of installation, management, and reporting. It has an efficient ability to set thresholds for alerts, as well."
 

Cons

"It is really difficult to work in ArcSight Logger, as it is very slow."
"You have limited reporting capabilities and I wouldn't choose ArcSight Logger for this purpose."
"I think the ArcSight team should try to simplify legacy products for the customers, because that product is not easy to use or to work with. It needs more more competency or appeal to use. We hope Micro Focus is trying to resolve this."
"The next release should have AI capabilities."
"The solution must provide readymade connectors for different applications."
"The console in older versions is not user-friendly."
"The solution could be improved in maintenance settings."
"It's not a new product and is a bit complex. So, it requires a person dedicated to working on it and to know about it in and out. It is a huge product, and the search operation is a bit complicated for a new user or someone who has not used it for long. So for that person, it becomes a bit difficult."
"We encountered certain limitations when it came to alerting, particularly when dealing with specific data sources."
"The correlation of requests is not simple in Grafana Loki and can be improved."
"Visualization-wise, Grafana Loki's dashboard looks a little outdated compared to other open-source visualization tools like Chronograf."
"It would be beneficial if Loki could directly access Windows Server logs or events directly from the servers."
"I do not see any areas for improvement at the moment."
"There is a need for some change in the alerting types of the product. In short, a few changes in the alert area are needed due to minor shortcomings."
"The platform's stability needs improvement."
"My main concern is the recommended production-grade setup. They suggest using tools like Tanka or Jsonnet. They should simplify the process to increase adoption."
 

Pricing and Cost Advice

"ArcSight is an expensive solution."
"We have a lifetime license, so we don't pay a monthly fee."
"ArcSight Logger is very expensive compared to their competitors, but when we talk to the customer and explain what the features are and how we can scale, they understand. Still, ArcSight is more expensive than the competition."
"It's not cheap at all as it's a big product and has been in the market for quite some time now."
"I rate the product’s pricing a seven out of ten, where one is inexpensive, and ten is expensive."
"I would rate the product a seven out of ten since it's an enterprise product."
"Pricing is reasonable compared to similar tools on the market. They offer perpetual licenses."
"The pricing is quite harsh."
"I use the open-source version of the product."
"I find the licensing structure quite reasonable, as the free license effectively meets my requirements."
"We use a free version."
"My company doesn't need to pay for the licensing cost of the solution."
"You can use the free version of Grafana Loki on-premises."
"I use the solution's open-source version. Grafana Loki is a completely free solution for me."
"The solution is open source."
"Since we are using the open-source version of Grafana Loki, we are not paying anything for the solution."
report
Use our free recommendation engine to learn which Log Management solutions are best for your needs.
851,604 professionals have used our research since 2012.
 

Top Industries

By visitors reading reviews
Financial Services Firm
20%
Computer Software Company
17%
Government
9%
Educational Organization
6%
Computer Software Company
18%
Financial Services Firm
10%
Comms Service Provider
10%
Manufacturing Company
8%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

What do you like most about ArcSight Logger?
We have a trigger. So, Logger automatically blocks these IP addresses. We could have Logger put them on a blacklist.
What is your experience regarding pricing and costs for ArcSight Logger?
The pricing isn't the problem. We have a lifetime license, so we don't pay a monthly fee.
What needs improvement with ArcSight Logger?
The solution has room for improvement. We're currently upgrading to the newer version, where they have something like Kafka, a hub for all solutions feeding information into Logger. However, I thin...
What do you like most about Grafana Loki?
We are using Grafana Loki as a database for real-time metrics.
What is your experience regarding pricing and costs for Grafana Loki?
We use the open-source version of Loki. The cloud version is competitively priced compared to other market solutions.
What needs improvement with Grafana Loki?
It would be beneficial if Loki could directly access Windows Server logs or events directly from the servers.
 

Also Known As

Micro Focus Arcsight Logger, HPE Arcsight Logger
No data available
 

Overview

 

Sample Customers

China Merchants Bank, Bank AlJazira, Banca Intesa
Information Not Available
Find out what your peers are saying about ArcSight Logger vs. Grafana Loki and other solutions. Updated: April 2025.
851,604 professionals have used our research since 2012.