ArcSight Logger vs Grafana Loki comparison

OpenText and Grafana Labs are both solutions in the Log Management category. OpenText is ranked #31 with an average rating of 6.7, while Grafana Labs is ranked #4 with an average rating of 8.3. OpenText holds a 0.8% mindshare in Log Management, compared to Grafana Labs’s 8.5% mindshare. Additionally, 80% of OpenText users are willing to recommend the solution, compared to 94% of Grafana Labs users who would recommend it.

ArcSight Logger

Read 31 ArcSight Logger reviews

1,469 Views
1,332 Comparison Views

80% willing to recommend

Grafana Loki

Read 17 Grafana Loki reviews

8,566 Views
7,745 Comparison Views

94% willing to recommend

ArcSight Logger

Grafana Loki

Comparison Buyer's Guide

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Executive SummaryUpdated on Oct 9, 2024

ArcSight Logger and Grafana Loki are key competitors in the log management solutions category. Users suggest Grafana Loki holds an advantage due to its superior query performance and scalability, while ArcSight Logger is recognized for its data retention capabilities.

Features: ArcSight Logger is recognized for extensive data retention, supporting high-speed search performance, favored for its intuitive management options. Grafana Loki stands out with integrated dashboarding, diverse data source support, and extensive customization options.

Room for Improvement: ArcSight Logger users note the need for adaptation to new log types, enhanced analytics features, and improved dynamic log handling. Grafana Loki users express a desire for better metric collection, streamlined configuration processes, and enhanced handling of dynamic logs.

Ease of Deployment and Customer Service: ArcSight Logger is noted for straightforward deployment and consistent support, aligning with enterprise needs. Grafana Loki is suited for rapid cloud deployments but can encounter setup complexity. Customer service receives positive feedback for both, with ArcSight Logger more consistently praised.

Pricing and ROI: ArcSight Logger presents higher initial costs but a strong ROI in large-scale environments. Grafana Loki is more cost-effective initially, offering good ROI in agile, cloud-centric scenarios. Users find Grafana Loki's price-performance ratio beneficial for evolving IT landscapes.

To learn more, read our detailed ArcSight Logger vs. Grafana Loki Report (Updated: March 2025).

Buyer's Guide

ArcSight Logger vs. Grafana Loki

March 2025

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Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

ArcSight Logger

Ranking in Log Management

31st

Average Rating

7.8

Reviews Sentiment

6.7

Number of Reviews

Ranking in other categories

No ranking in other categories

Grafana Loki

Ranking in Log Management

4th

Average Rating

8.2

Reviews Sentiment

8.0

Number of Reviews

Ranking in other categories

No ranking in other categories

Mindshare comparison

As of April 2025, in the Log Management category, the mindshare of ArcSight Logger is 0.8%, down from 1.2% compared to the previous year. The mindshare of Grafana Loki is 8.5%, up from 3.0% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Log Management

Featured Reviews

Geraldo Freitas

Analista de TI - suporte a redes e segurança at Tribunal de Contas da União

Enhances our security incident investigation but not good for correlation

Investigation is good when you know what you want to search for in Logger. The most difficult part is parsing the logs and configuring the parsers. For investigation, it's good. For correlation, it's not good. We use Sentinel, and Sentinel has pre-built use cases that are much easier to configure. So, it enhances our security incident investigation. We have inbound integration, but configuring the parsers is sometimes very difficult. We only have two use cases where we have a correlation set up. We send the information to Check Point to block IP addresses when we see a lot of blocks from the same source. We have a trigger. So, Logger automatically blocks these IP addresses. We could have Logger put them on a blacklist. So, it offers the ease of integration.

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CarlosPimentel

Manager Director at Earth

Efficient log filtering enhances quick network troubleshooting

We use Grafana Loki for various verticals including manufacturing, finance, health, and aerospatial sectors. It primarily helps in monitoring security and access to devices. Grafana dashboards are used to track access success and failure and audit commands issued on devices Loki significantly…

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Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"It provides in-depth information on business activities once we log into the system."

"The technical support team is good...It is a scalable solution."

"In terms of ArcSight Logger's most valuable feature, it is their scalability. ArcSight's real advantage is its scalability because they have two layers, including the logger layer."

"Our return on investment for implementing ArcSight Logger over the past 12 months has been positive."

"We check a lot of logs in ArcSight Logger because we're running a massive database platform."

"ArcSight's robustness is its most valuable feature."

"It's a brilliant log collection tool, and it can handle hundreds of thousands of servers in a single shot to ingest the data."

"I am impressed with the product's ability to pick up logs. It also has UEBA which has reduced the time to take charge of the events."

More ArcSight Logger pros

"The effectiveness of filters is pivotal for optimizing the search process and extracting the specific information we need from the extensive log data."

"Grafana Loki is easy to monitor and detect errors."

"The log collection feature is good and the solution is easily understandable. v"

"Loki also utilizes the same service discovery mechanism as used by Prometheus. So, whatever labeled metadata you see in Prometheus, you have the exact same metadata in the Loki system. Given this level of intricacy and the attempt to address these challenges, I firmly believe that Loki deserves praise for the work."

"Loki significantly saves time in troubleshooting by quickly pinpointing network issues."

"The solution's stability has never been a problem. Stability-wise, I rate the solution a nine to ten out of ten."

"The most valuable features of the solution stem from the fact that it is an open-source tool that is stable and flexible."

"The most valuable feature of the solution is the tool's GUI. The solution's GUI is very user-friendly."

More Grafana Loki pros

Cons

"It's not a new product and is a bit complex. So, it requires a person dedicated to working on it and to know about it in and out. It is a huge product, and the search operation is a bit complicated for a new user or someone who has not used it for long. So for that person, it becomes a bit difficult."

"The speed of Logger indexing and searching for certain bugs for some queries that we provide could be improved. It can handle a huge number of logs but it can be improved."

"I think the ArcSight team should try to simplify legacy products for the customers, because that product is not easy to use or to work with. It needs more more competency or appeal to use. We hope Micro Focus is trying to resolve this."

"In the next release, I want to see more intelligence."

"The next release should have AI capabilities."

"The console in older versions is not user-friendly."

"The initial setup was a little bit complex."

"I had some latency issues for two months. I had to increase our storage capacity significantly to reduce the latency."

More ArcSight Logger cons

"We encountered certain limitations when it came to alerting, particularly when dealing with specific data sources."

"The platform's stability needs improvement."

"The solution has shortcomings regarding security monitoring-oriented features that need improvement."

"The Docker container partition feature needs improvement as they do not reuse the space and goes into a pending state."

"My main concern is the recommended production-grade setup. They suggest using tools like Tanka or Jsonnet. They should simplify the process to increase adoption."

"There is a need for some change in the alerting types of the product. In short, a few changes in the alert area are needed due to minor shortcomings."

"Enhancing speed could be a game-changer, and while it might vary depending on the application, it's a factor worth exploring."

"Visualization-wise, Grafana Loki's dashboard looks a little outdated compared to other open-source visualization tools like Chronograf."

More Grafana Loki cons

Pricing and Cost Advice

"We have a lifetime license, so we don't pay a monthly fee."

"Pricing is reasonable compared to similar tools on the market. They offer perpetual licenses."

"ArcSight is an expensive solution."

"The pricing is quite harsh."

"ArcSight Logger is very expensive compared to their competitors, but when we talk to the customer and explain what the features are and how we can scale, they understand. Still, ArcSight is more expensive than the competition."

"I would rate the product a seven out of ten since it's an enterprise product."

"I rate the product’s pricing a seven out of ten, where one is inexpensive, and ten is expensive."

"It's not cheap at all as it's a big product and has been in the market for quite some time now."

"Grafana Loki is an open-source solution."

"We use a free version."

"The cost is less than other paid services like CloudWatch."

"Since we are using the open-source version of Grafana Loki, we are not paying anything for the solution."

"Grafana Loki is a free, open-source solution."

"The pricing structure varies based on the number of users; there might be specific taxes to pay for it."

"You can use the free version of Grafana Loki on-premises."

"My company doesn't need to pay for the licensing cost of the solution."

More Grafana Loki pricing and cost advice

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Top Industries

By visitors reading reviews

Financial Services Firm

20%

Computer Software Company

17%

Government

Educational Organization

Computer Software Company

18%

Financial Services Firm

10%

Comms Service Provider

Manufacturing Company

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

Questions from the Community

What do you like most about ArcSight Logger?

We have a trigger. So, Logger automatically blocks these IP addresses. We could have Logger put them on a blacklist.

See all answers

What is your experience regarding pricing and costs for ArcSight Logger?

The pricing isn't the problem. We have a lifetime license, so we don't pay a monthly fee.

See all answers

What needs improvement with ArcSight Logger?

The solution has room for improvement. We're currently upgrading to the newer version, where they have something like Kafka, a hub for all solutions feeding information into Logger. However, I thin...

See all answers

What do you like most about Grafana Loki?

We are using Grafana Loki as a database for real-time metrics.

See all answers

What is your experience regarding pricing and costs for Grafana Loki?

We use the open-source version of Loki. The cloud version is competitively priced compared to other market solutions.

See all answers

What needs improvement with Grafana Loki?

It would be beneficial if Loki could directly access Windows Server logs or events directly from the servers.

See all answers

Comparisons

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Compared 38% of the time

IBM Security QRadar vs ArcSight Logger

Compared 35% of the time

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Compared 9% of the time

Wazuh vs ArcSight Logger

Compared 7% of the time

Dynatrace vs ArcSight Logger

Compared 3% of the time

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Graylog vs Grafana Loki

Compared 31% of the time

Amazon OpenSearch Service vs Grafana Loki

Compared 11% of the time

Wazuh vs Grafana Loki

Compared 11% of the time

Amazon CloudWatch vs Grafana Loki

Compared 7% of the time

Seq vs Grafana Loki

Compared 5% of the time

More Grafana Loki Competitors

Product Reports

Buyer's Guide

ArcSight Logger

March 2025

Download ArcSight Logger product report

Buyer's Guide

Grafana Loki

March 2025

Download Grafana Loki product report

Also Known As

Micro Focus Arcsight Logger, HPE Arcsight Logger

No data available

Overview

HPE ArcSight Data Platform (ADP) offers a future-ready data solution that enriches data in real time and supports open standards for better threat detection. Using security data connectors, ADP collects data and enriches it in real-time to give analysts organized information that can be acted upon instantly.

OpenText

Grafana Loki is a powerful log aggregation and analysis tool designed for cloud-native environments. Its primary use case is to collect, store, and search logs efficiently, enabling organizations to gain valuable insights from their log data.

The most valuable functionality of Loki is its ability to scale horizontally, making it suitable for high-volume log data. It achieves this by utilizing a unique indexing approach called "Promtail," which efficiently indexes logs and allows for fast searching and filtering. Loki also supports log streaming in real-time, ensuring that organizations can monitor and analyze logs as they are generated.

By centralizing logs in a single location, Loki simplifies log management and troubleshooting processes. It provides a unified view of logs from various sources, making it easier to identify and resolve issues quickly. With its powerful query language, organizations can extract meaningful information from logs, enabling them to gain insights into system performance, identify anomalies, and detect potential security threats.

Loki's integration with Grafana, a popular open-source visualization tool, allows users to create rich dashboards and visualizations based on log data. This combination enhances the observability of systems and applications, enabling organizations to make data-driven decisions and improve overall operational efficiency.

Grafana Labs

Sample Customers

China Merchants Bank, Bank AlJazira, Banca Intesa

Information Not Available

Buyer's Guide

ArcSight Logger vs. Grafana Loki

March 2025

Free Report: ArcSight Logger vs. Grafana Loki

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