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ArcSight Logger vs Graylog comparison

OpenText and Graylog are both solutions in the Log Management category. OpenText is ranked #27 with an average rating of 7.0, while Graylog is ranked #15 with an average rating of 7.0. OpenText holds a 0.7% mindshare in Log Management, compared to Graylog’s 6.4% mindshare. Additionally, 81% of OpenText users are willing to recommend the solution, compared to 95% of Graylog users who would recommend it.
ArcSight Logger
Read 32 ArcSight Logger reviews
  • 1,237 Views
  • 1,237 Comparison Views
81% willing to recommend
Graylog
Read 21 Graylog reviews
  • 8,998 Views
  • 8,998 Comparison Views
95% willing to recommend
 

Comparison Buyer's Guide

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Executive SummaryUpdated on Oct 9, 2024

ArcSight Logger and Graylog are prominent competitors in the log management solutions market. ArcSight Logger tends to have an advantage with its strong security features, while Graylog is noted for its user-friendly architecture and flexibility.

Features: ArcSight Logger stands out for its robust compliance and security features, reliable threat detection, and data integrity. These attributes make it suitable for enterprises facing strict regulatory demands. On the other hand, Graylog is known for its ease of customization, integration capabilities, and user-friendly interface, which appeals to organizations seeking agile, adaptable solutions.

Room for Improvement: ArcSight Logger could improve its integration options, streamline its processes, and enhance its user interface for better adaptability. Graylog needs more comprehensive documentation, improved troubleshooting capabilities, and enhanced user support to streamline operations.

Ease of Deployment and Customer Service: ArcSight Logger is recognized for a structured deployment process but may lack flexibility during implementation. Its customer service is reliable but may not be flexible enough for all users. Graylog offers an easy and simple deployment process, leading to faster setup but needs improvement in response times and detailed customer support.

Pricing and ROI: ArcSight Logger's initial setup cost is high, but users justify this with its strong ROI supported by its extensive feature set. Graylog offers a cost-effective solution, being particularly appealing with its open-source option, though users sometimes note a longer timeline for ROI realization as they configure it to their specific requirements.

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Buyer's Guide
ArcSight Logger vs. Graylog
July 2025
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Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

ArcSight Logger
Ranking in Log Management
27th
Average Rating
7.6
Reviews Sentiment
5.8
Number of Reviews
32
Ranking in other categories
No ranking in other categories
Graylog
Ranking in Log Management
15th
Average Rating
8.0
Reviews Sentiment
7.2
Number of Reviews
21
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of August 2025, in the Log Management category, the mindshare of ArcSight Logger is 0.7%, down from 1.0% compared to the previous year. The mindshare of Graylog is 6.4%, up from 6.0% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Log Management
 

Featured Reviews

Nagendra Nekkala. - PeerSpot reviewer
A scalable and stable solution that enables users to see all the event logs in one place
The technical support team is very slow. The support persons do not take prompt action. They take too much time to implement new changes. Even if we tell them that we are not able to get critical logs, they take almost three to four days to provide a resolution. The support is not good.
Read full review
Ivan Kokalovic - PeerSpot reviewer
Facilitates backend service monitoring with efficient log retrieval and API flexibility
Graylog is valuable because it bridges technical knowledge to non-technical teams, presenting complex backend processes in a simple timeline. It boosts the knowledge of sales and customer support teams by allowing them to see the backend operations without needing to read the code. Its API is flexible for visualization, and its powerful search engine efficiently handles large volumes of log data. Moreover, its stability, fast search capabilities, and compatibility with languages like ANSI SQL enhance its utility in IT infrastructure.
Read full review

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The most valuable feature is the level of detail that you can see about certain events, even when they do not come up in the console."
"The ability to customize the solution in great detail is its most valuable features. We can customize the use cases and also have the ability to do scripting. We can personalize our dashboard as well. The scalability the solution offers is quite impressive."
"I am impressed with the product's ability to pick up logs. It also has UEBA which has reduced the time to take charge of the events."
"It's an efficient solution."
"The log digestion features from threat intelligence platforms like Recorded Future or Talos are valuable."
"The most valuable feature is the search capability, which is simple to use."
"We have a trigger. So, Logger automatically blocks these IP addresses. We could have Logger put them on a blacklist."
"It's a robust, mature product and you can do some really complex operations and analytics."
More ArcSight Logger pros
"I like the correlation and the alerting."
"Everything stands out as valuable, including the fact that I can quantify and qualify the logs, create pipelines and process the logs in any way I like, and create charts or data maps."
"Graylog is very handy."
"Graylog is valuable because it bridges technical knowledge to non-technical teams, presenting complex backend processes in a simple timeline."
"The Graylog features that have proven to be most beneficial for our data analysis in particular are that we tend to use it as a big data store, so we have the correlation rules that, if something matches under certain conditions, it raises an alarm."
"What I like about Graylog is that it's real-time and you have access to the raw data. So, you ingest it, and you have access to every message and every data item you ingest. You can then build analytics on top of that. You can look at the raw data, and you can do some volumetric estimations, such as how big traffic you have, how many messages of data of a type you have, etc."
"It has data adapters and lookup tables that utilize HTTP calls to APIs."
"The ability to write custom alerts is key to information security and compliance."
More Graylog pros
 

Cons

"We find that the search and access functionality is quite slow."
"It is really difficult to work in ArcSight Logger, as it is very slow."
"You have limited reporting capabilities and I wouldn't choose ArcSight Logger for this purpose."
"I would rate the technical support only 5 out of 10. The technical support is not satisfactory."
"They are migrating to Splunk because ArcSight Logger doesn't have those features for user or customer behavior analysis."
"The next release should have AI capabilities."
"I think the ArcSight team should try to simplify legacy products for the customers, because that product is not easy to use or to work with. It needs more more competency or appeal to use. We hope Micro Focus is trying to resolve this."
"The platform is quite expensive. They should reduce its cost."
More ArcSight Logger cons
"It would be great if Graylog could provide a better Python package in order to make it easier to use for the Python community."
"Its scalability gets complicated when we have to update or edit multiple nodes."
"When it comes to configuring the processing pipeline, writing the rules can be very tedious, especially since the documentation isn't extensive on how the functions provided for these rules work."
"With technical support, you are on your own without an enterprise license."
"Lacks sufficient documentation."
"Graylog could improve the process of creating rules. We have to create them manually by doing parses and applying them. Other SIEM solutions have basic rules and you can create and get more events of interest."
"I would like to see a date and time in the Graylog Grok patterns so that I can save time when searching for a log. I like how the streams and the search query work, but adding a date and time will allow me to pull out a log in a milli-second."
"The biggest problem is the collector application, as we wanted to avoid using Graylog Collector Sidecar due to its architecture."
More Graylog cons
 

Pricing and Cost Advice

"Pricing is reasonable compared to similar tools on the market. They offer perpetual licenses."
"ArcSight is an expensive solution."
"The pricing is quite harsh."
"We have a lifetime license, so we don't pay a monthly fee."
"It's not cheap at all as it's a big product and has been in the market for quite some time now."
"I rate the product’s pricing a seven out of ten, where one is inexpensive, and ten is expensive."
"ArcSight Logger is very expensive compared to their competitors, but when we talk to the customer and explain what the features are and how we can scale, they understand. Still, ArcSight is more expensive than the competition."
"I would rate the product a seven out of ten since it's an enterprise product."
"Having paid official support is wise for projects."
"I use the free version of Graylog."
"There is an open source version and an enterprise version. I wouldn't recommend the enterprise version, but as an open source solution, it is solid and works really well."
"​You get a lot out-of-the-box with the non-enterprise version, so give it a try first."
"Graylog is a free open-source solution. The free version has a capacity limitation of 2 GB daily, if you want to go above this you have to purchase a license."
"I am using a community edition. I have not looked at the enterprise offering from Graylog."
"It's open source and free. They have a paid version, but we never looked into that because we never needed the features of the paid version."
"We're using the Community edition."
More Graylog pricing and cost advice
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Top Industries

By visitors reading reviews
Financial Services Firm
15%
Computer Software Company
12%
Government
8%
Educational Organization
7%
Computer Software Company
17%
Comms Service Provider
11%
Government
8%
University
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

What do you like most about ArcSight Logger?
We have a trigger. So, Logger automatically blocks these IP addresses. We could have Logger put them on a blacklist.
See all answers
What is your experience regarding pricing and costs for ArcSight Logger?
The pricing isn't the problem. We have a lifetime license, so we don't pay a monthly fee.
See all answers
What needs improvement with ArcSight Logger?
This decision is made by higher management as they don't want to have multiple solutions for one solution. ArcSight Logger themselves don't provide good support, but companies such as ours provide ...
See all answers
What do you like most about Graylog?
The product is scalable. The solution is stable.
See all answers
What is your experience regarding pricing and costs for Graylog?
I am not familiar with the pricing details of Graylog, as I was not responsible for that aspect. It was determined that we didn't need an enterprise plan, which is more suited for clients with less...
See all answers
What needs improvement with Graylog?
An improvement I would suggest is in Graylog's user interface, such as allowing for font size adjustments. A potential enhancement could be the integration with Ollama to run large language models ...
See all answers
 

Comparisons

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Compared 35% of the time
Elastic Security vs ArcSight Logger Logo
Elastic Security vs ArcSight Logger
Compared 10% of the time
Wazuh vs ArcSight Logger Logo
Wazuh vs ArcSight Logger
Compared 7% of the time
Grafana Loki vs ArcSight Logger Logo
Grafana Loki vs ArcSight Logger
Compared 5% of the time
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Grafana Loki vs Graylog Logo
Grafana Loki vs Graylog
Compared 33% of the time
Wazuh vs Graylog Logo
Wazuh vs Graylog
Compared 25% of the time
syslog-ng vs Graylog Logo
syslog-ng vs Graylog
Compared 11% of the time
Security Onion vs Graylog Logo
Security Onion vs Graylog
Compared 6% of the time
Fortinet FortiAnalyzer vs Graylog Logo
Fortinet FortiAnalyzer vs Graylog
Compared 3% of the time
More Graylog Competitors
 

Product Reports

Buyer's Guide
ArcSight Logger
August 2025
ArcSight Logger reportDownload ArcSight Logger product report
Buyer's Guide
Graylog
August 2025
Graylog reportDownload Graylog product report
 

Also Known As

Micro Focus Arcsight Logger, HPE Arcsight Logger
Graylog2
 

Overview

HPE ArcSight Data Platform (ADP) offers a future-ready data solution that enriches data in real time and supports open standards for better threat detection. Using security data connectors, ADP collects data and enriches it in real-time to give analysts organized information that can be acted upon instantly.
OpenText

Graylog is purpose-built to deliver the best log collection, storage, enrichment, and analysis. Graylog is:

  • Considerably faster analysis speeds.
  • More robust and easier-to-use analysis platform.
  • Simpler administration and infrastructure management.
  • Lower cost than alternatives.
  • Full-scale customer service.
  • No expensive training or tool experts required.
Graylog
 

Sample Customers

China Merchants Bank, Bank AlJazira, Banca Intesa
Blue Cross Blue Shield, eBay, Cisco, LinkedIn, SAP, King.com, Twilio, Deutsche Presse-Agentur
Buyer's Guide
ArcSight Logger vs. Graylog
July 2025
Free Report: ArcSight Logger vs. Graylog
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