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ArcSight Logger vs Graylog comparison

OpenText and Graylog are both solutions in the Log Management category. OpenText is ranked #24 with an average rating of 7.4, while Graylog is ranked #15 with an average rating of 7.0. OpenText holds a 0.7% mindshare in Log Management, compared to Graylog’s 6.5% mindshare. Additionally, 81% of OpenText users are willing to recommend the solution, compared to 95% of Graylog users who would recommend it.
ArcSight Logger
Read 32 ArcSight Logger reviews
  • 1,322 Views
  • 328 Comparison Views
81% willing to recommend
Graylog
Read 21 Graylog reviews
  • 9,223 Views
  • 5,549 Comparison Views
95% willing to recommend
 

Comparison Buyer's Guide

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Executive SummaryUpdated on Oct 9, 2024

ArcSight Logger and Graylog are prominent competitors in the log management solutions market. ArcSight Logger tends to have an advantage with its strong security features, while Graylog is noted for its user-friendly architecture and flexibility.

Features: ArcSight Logger stands out for its robust compliance and security features, reliable threat detection, and data integrity. These attributes make it suitable for enterprises facing strict regulatory demands. On the other hand, Graylog is known for its ease of customization, integration capabilities, and user-friendly interface, which appeals to organizations seeking agile, adaptable solutions.

Room for Improvement: ArcSight Logger could improve its integration options, streamline its processes, and enhance its user interface for better adaptability. Graylog needs more comprehensive documentation, improved troubleshooting capabilities, and enhanced user support to streamline operations.

Ease of Deployment and Customer Service: ArcSight Logger is recognized for a structured deployment process but may lack flexibility during implementation. Its customer service is reliable but may not be flexible enough for all users. Graylog offers an easy and simple deployment process, leading to faster setup but needs improvement in response times and detailed customer support.

Pricing and ROI: ArcSight Logger's initial setup cost is high, but users justify this with its strong ROI supported by its extensive feature set. Graylog offers a cost-effective solution, being particularly appealing with its open-source option, though users sometimes note a longer timeline for ROI realization as they configure it to their specific requirements.

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Buyer's Guide
ArcSight Logger vs. Graylog
June 2025
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Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

ArcSight Logger
Ranking in Log Management
24th
Average Rating
7.8
Reviews Sentiment
5.8
Number of Reviews
32
Ranking in other categories
No ranking in other categories
Graylog
Ranking in Log Management
15th
Average Rating
8.0
Reviews Sentiment
7.2
Number of Reviews
21
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of July 2025, in the Log Management category, the mindshare of ArcSight Logger is 0.7%, down from 1.1% compared to the previous year. The mindshare of Graylog is 6.5%, up from 5.9% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Log Management
 

Featured Reviews

Nagendra Nekkala. - PeerSpot reviewer
A scalable and stable solution that enables users to see all the event logs in one place
The technical support team is very slow. The support persons do not take prompt action. They take too much time to implement new changes. Even if we tell them that we are not able to get critical logs, they take almost three to four days to provide a resolution. The support is not good.
Read full review
Ivan Kokalovic - PeerSpot reviewer
Facilitates backend service monitoring with efficient log retrieval and API flexibility
Graylog is valuable because it bridges technical knowledge to non-technical teams, presenting complex backend processes in a simple timeline. It boosts the knowledge of sales and customer support teams by allowing them to see the backend operations without needing to read the code. Its API is flexible for visualization, and its powerful search engine efficiently handles large volumes of log data. Moreover, its stability, fast search capabilities, and compatibility with languages like ANSI SQL enhance its utility in IT infrastructure.
Read full review

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"ArcSight Logger is very stable and useful for customers."
"ArcSight's robustness is its most valuable feature."
"It is one of the best products available in the market."
"The ESM use cases are the most valuable. It enables us to use the big data collection inside our company. We are able to create use cases for whatever it suits and I find that the most interesting part of any SIEM solution."
"In terms of ArcSight Logger's most valuable feature, it is their scalability. ArcSight's real advantage is its scalability because they have two layers, including the logger layer."
"The ability to customize the solution in great detail is its most valuable features. We can customize the use cases and also have the ability to do scripting. We can personalize our dashboard as well. The scalability the solution offers is quite impressive."
"Our return on investment for implementing ArcSight Logger over the past 12 months has been positive."
"Some of the most valuable features I really appreciate are the performance, how quick the solution is, and how easy it is to create a query."
More ArcSight Logger pros
"The solution's most valuable feature is its new interface."
"One of the most valuable features is that you are able to do a very detailed search through the log messages in the overview."
"We have scaled from a single machine installation (a VM with a Graylog + ES + MongoDB) to (2 Graylog + 2 ES + 3 MongoDB). This was done smoothly with a minimal impact on logging."
"The ability to write custom alerts is key to information security and compliance."
"I like the correlation and the alerting."
"It is used as a log manager/SIEM. It provides visibility into the infrastructure and security related events."
"Graylog is very handy."
"UDP is a fast and lightweight protocol, perfect for sending large volumes of logs with minimal overhead."
More Graylog pros
 

Cons

"The speed of Logger indexing and searching for certain bugs for some queries that we provide could be improved. It can handle a huge number of logs but it can be improved."
"The console in older versions is not user-friendly."
"The solution must provide readymade connectors for different applications."
"It would be better if the product is cheaper."
"The integration with other systems could be improved."
"It is really difficult to work in ArcSight Logger, as it is very slow."
"I would rate the technical support only 5 out of 10. The technical support is not satisfactory."
"The initial setup was a little bit complex."
More ArcSight Logger cons
"Graylog needs to improve their authentication. Also, the fact that Graylog displays logs from the top down is just ridiculous."
"When it comes to configuring the processing pipeline, writing the rules can be very tedious, especially since the documentation isn't extensive on how the functions provided for these rules work."
"When it comes to configuring the processing pipeline, writing the rules can be very tedious, especially since the documentation isn't extensive on how the functions provided for these rules work."
"I would like to see some kind of visualization included in Graylog."
"I hope to see improvements in Graylog for more interactivity, user-friendliness, and creating alerts. The initial setup is complex."
"We ran into problems with Elasticsearch throwing a circuit-breaking exception due to field data size being too large. It turned out that the heap size directly impacted this size in a high-throughput environment, causing unexplained instability in Graylog. We were able to troubleshoot on the Elasticsearch size, but we should have been able to reference some minimum requirements for Graylog to know that our settings weren't sufficient."
"Over six months, I had two similar issues where searches were performed on field "messages". It exhausted all the memory of the ES node causing an ES crash and a Graylog halt."
"I would like to see a date and time in the Graylog Grok patterns so that I can save time when searching for a log. I like how the streams and the search query work, but adding a date and time will allow me to pull out a log in a milli-second."
More Graylog cons
 

Pricing and Cost Advice

"ArcSight is an expensive solution."
"The pricing is quite harsh."
"ArcSight Logger is very expensive compared to their competitors, but when we talk to the customer and explain what the features are and how we can scale, they understand. Still, ArcSight is more expensive than the competition."
"We have a lifetime license, so we don't pay a monthly fee."
"I rate the product’s pricing a seven out of ten, where one is inexpensive, and ten is expensive."
"It's not cheap at all as it's a big product and has been in the market for quite some time now."
"Pricing is reasonable compared to similar tools on the market. They offer perpetual licenses."
"I would rate the product a seven out of ten since it's an enterprise product."
"We are using the free version of the product. However, the paid version is expensive."
"There is an open source version and an enterprise version. I wouldn't recommend the enterprise version, but as an open source solution, it is solid and works really well."
"​You get a lot out-of-the-box with the non-enterprise version, so give it a try first."
"Graylog is a free open-source solution. The free version has a capacity limitation of 2 GB daily, if you want to go above this you have to purchase a license."
"Consider Enterprise support if you have atypical needs or setup requirements.​"
"We're using the Community edition."
"Having paid official support is wise for projects."
"It's an open-source solution that can be used free of charge."
More Graylog pricing and cost advice
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Top Industries

By visitors reading reviews
Financial Services Firm
18%
Computer Software Company
16%
Government
7%
Educational Organization
6%
Computer Software Company
17%
Comms Service Provider
10%
University
7%
Educational Organization
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

What do you like most about ArcSight Logger?
We have a trigger. So, Logger automatically blocks these IP addresses. We could have Logger put them on a blacklist.
See all answers
What is your experience regarding pricing and costs for ArcSight Logger?
The pricing isn't the problem. We have a lifetime license, so we don't pay a monthly fee.
See all answers
What needs improvement with ArcSight Logger?
The solution has room for improvement. We're currently upgrading to the newer version, where they have something like Kafka, a hub for all solutions feeding information into Logger. However, I thin...
See all answers
What do you like most about Graylog?
The product is scalable. The solution is stable.
See all answers
What is your experience regarding pricing and costs for Graylog?
I am not familiar with the pricing details of Graylog, as I was not responsible for that aspect. It was determined that we didn't need an enterprise plan, which is more suited for clients with less...
See all answers
What needs improvement with Graylog?
An improvement I would suggest is in Graylog's user interface, such as allowing for font size adjustments. A potential enhancement could be the integration with Ollama to run large language models ...
See all answers
 

Comparisons

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Compared 10% of the time
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Compared 4% of the time
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Compared 36% of the time
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Compared 25% of the time
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Compared 11% of the time
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Compared 6% of the time
Fortinet FortiAnalyzer vs Graylog Logo
Fortinet FortiAnalyzer vs Graylog
Compared 3% of the time
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Product Reports

Buyer's Guide
ArcSight Logger
June 2025
ArcSight Logger reportDownload ArcSight Logger product report
Buyer's Guide
Graylog
June 2025
Graylog reportDownload Graylog product report
 

Also Known As

Micro Focus Arcsight Logger, HPE Arcsight Logger
Graylog2
 

Overview

HPE ArcSight Data Platform (ADP) offers a future-ready data solution that enriches data in real time and supports open standards for better threat detection. Using security data connectors, ADP collects data and enriches it in real-time to give analysts organized information that can be acted upon instantly.
OpenText

Graylog is purpose-built to deliver the best log collection, storage, enrichment, and analysis. Graylog is:

  • Considerably faster analysis speeds.
  • More robust and easier-to-use analysis platform.
  • Simpler administration and infrastructure management.
  • Lower cost than alternatives.
  • Full-scale customer service.
  • No expensive training or tool experts required.
Graylog
 

Sample Customers

China Merchants Bank, Bank AlJazira, Banca Intesa
Blue Cross Blue Shield, eBay, Cisco, LinkedIn, SAP, King.com, Twilio, Deutsche Presse-Agentur
Buyer's Guide
ArcSight Logger vs. Graylog
June 2025
Free Report: ArcSight Logger vs. Graylog
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