

Fidelis Elevate and Arctic Wolf Managed Detection and Response are competing cybersecurity solutions in advanced threat detection and incident response. Arctic Wolf appears to have the upper hand with its comprehensive features that justify its pricing.
Features: Fidelis Elevate offers advanced threat detection, network anomaly capture, and deep system analysis capabilities. Arctic Wolf offers 24/7 monitoring, dedicated security operations center access, and seamless integration with existing infrastructures.
Room for Improvement: Fidelis Elevate could shorten configuration time and improve deployment efficiency. Arctic Wolf could offer more customization in their alerting system and enhance the formatting of their auto-generated ticket emails.
Ease of Deployment and Customer Service: Arctic Wolf offers agile deployment with robust customer service, enabling quick implementation and user-friendly assistance through its dedicated SOC. Fidelis Elevate provides flexible deployment but may need more configuration time.
Pricing and ROI: Fidelis Elevate is cost-effective with notable ROI through extensive analytics, though it may have higher setup costs. Arctic Wolf, despite potentially higher upfront investment, delivers significant long-term value through managed services and SOC insights, leading to higher ROI with reduced threat impact.
Employee engagement is high, with a 96% viewing and participation rate for their training materials.
Arctic Wolf Managed Detection and Response helped secure our investor relationships, specifically with Merrill Lynch, which required us to document our security posture.
I have seen a return on investment, definitely saving about 20% of time in triaging security incidents, which has led to much less panic.
The customer support for Arctic Wolf Managed Detection and Response is excellent and very fast.
We have monthly meetings where they help us with network security.
They have been very quick and respond within six to eight hours.
The threat intelligence feature is expected to be a significant advantage.
Some of the reports from Arctic Wolf Managed Detection and Response were difficult to understand, and it would take time to go through the report to actually be able to comprehend all of the data.
I do not see any point of criticism so far regarding Arctic Wolf Managed Detection and Response.
It was a good experience because of the transparent pricing, which was very reasonable based on some of the other services that we looked at.
I had no issues with pricing, setup cost, or licensing.
The pricing is okay and comparable to other solutions, with competitive pricing obtained for most options.
Arctic Wolf Managed Detection and Response has helped with investor requirements by assisting us with incident response paperwork, providing a score for NIST 2.0 framework rating, and allowing us to easily fill out documentation for bigger investors like Merrill Lynch so we can continue to work with them.
When any issues arise, I know that I have something as an EDR tool to rely on.
The solution works well for our team as it offers a hands-off approach, which we need.
| Product | Market Share (%) |
|---|---|
| Arctic Wolf Managed Detection and Response | 5.1% |
| Fidelis Elevate | 1.1% |
| Other | 93.8% |


| Company Size | Count |
|---|---|
| Small Business | 17 |
| Midsize Enterprise | 5 |
| Large Enterprise | 1 |
| Company Size | Count |
|---|---|
| Small Business | 6 |
| Large Enterprise | 2 |
Built on the industry’s only cloud-native platform to deliver security operations as a concierge service, the Arctic Wolf® Managed Detection and Response (MDR) solution eliminates alert fatigue and false positives to promote a faster response with detection and response capabilities tailored to the specific needs of your organization. Your Arctic Wolf Concierge Security® Team (CST) works directly with you to perform threat hunting, incident response, and guided remediation, while also providing strategic recommendations uniquely customized for your environment.
Fidelis Elevate integrates network visibility, data loss prevention, deception, and endpoint detection and response into one unified solution. Now your security team can focus on the most urgent threats and protect sensitive data rather than spending time validating and triaging thousands of alerts.
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