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ARIS Cloud vs Microsoft Azure comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

ARIS Cloud
Average Rating
8.0
Reviews Sentiment
6.5
Number of Reviews
14
Ranking in other categories
Business Process Design (17th), Business Process Management (BPM) (33rd)
Microsoft Azure
Average Rating
8.4
Reviews Sentiment
6.9
Number of Reviews
323
Ranking in other categories
Infrastructure as a Service Clouds (IaaS) (1st), PaaS Clouds (1st)
 

Mindshare comparison

ARIS Cloud and Microsoft Azure aren’t in the same category and serve different purposes. ARIS Cloud is designed for Business Process Design and holds a mindshare of 2.4%, up 2.0% compared to last year.
Microsoft Azure, on the other hand, focuses on Infrastructure as a Service Clouds (IaaS), holds 10.8% mindshare, down 19.0% since last year.
Business Process Design Market Share Distribution
ProductMarket Share (%)
ARIS Cloud2.4%
Visio11.3%
Bizagi10.3%
Other76.0%
Business Process Design
Infrastructure as a Service Clouds (IaaS) Market Share Distribution
ProductMarket Share (%)
Microsoft Azure10.8%
Amazon AWS17.2%
Akamai Connected Cloud (Linode)9.5%
Other62.5%
Infrastructure as a Service Clouds (IaaS)
 

Featured Reviews

AB
Administrator at a healthcare company with 51-200 employees
Collaboration integrates seamlessly with intuitive user interface for effective process management
ARIS Cloud offers easy query writing for retrieving information and includes a user-friendly Governance, Risk, and Compliance (GRC) part that aids risk managers effectively. The simplicity in drawing dashboards is also appreciated. Their collaboration features function similarly to social media platforms, allowing tagging and subject-specific discussions, all while being intuitive and user-friendly. ARIS Cloud is scalable, evidenced by its use in various organizations as a single source of truth, supported by the UMG database and an open e-learning platform.
Syed Abid  - PeerSpot reviewer
Snr. Infrastructure Architect (Data Centre) at LogicEra
Versatile integrations and reliable customer satisfaction elevate cloud service experience
For Microsoft Azure improvement, they need to enhance their support system. The first level of support should be improved in terms of quality and response time. They need more technical support at the first level, as there are currently only one or two technical people among five to ten staff members at this level. They should ensure that the first level support is more technical because we normally provide services to technical users ourselves. When an issue arises, it usually escalates to the second or third level. When facing first level support, they may have limited knowledge and only collect screenshots to forward to their seniors. They should ensure that the first level support is aligned with L2 and L3 to better assist us, especially since we mention in the ticket that our issues are related to specific problems and require that sort of support.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"It's very easy to collaborate with. It's very user-friendly"
"Signavio is more intuitive, allowing users with no prior knowledge to navigate and understand its functionality more readily."
"In the end, what stands out to me is the ease of using the cloud. I don't see any distinct or unique advantages in business process modeling software compared to other application software. The cloud simplifies operations and removes many operational complexities, which is a significant benefit."
"This solution has improved the way our organization does training."
"ARIS Cloud is scalable."
"The most valuable feature is GUI; it is very intuitive and easy to use."
"In terms of using the cloud version, if you're somebody who, like myself, has got a lot of experience and understands measures and notations and things, basically it's unrestricted. You can do so many things. You can do your Archimaze, you can do BPMN. There's lots of stuff you can do in there and if you're a good field person and you cause yourself re-using things or whatever, then it's very nice, it's very easy to use."
"From a total cost of ownership perspective, running this on the cloud is more efficient than having someone in the company take care of the infrastructure."
"With the Azure solution, you can get more value from your cloud investment no matter what your future goals are. It depends on your level of familiarity with the cloud you are using or with your computing. Azure helps you with every stage of the cloud."
"Active Directory is a good feature. The infrastructure features that Azure provides are also good."
"The solution has high stability."
"Azure virtual machines are stand-out."
"I have found all the features to be good."
"I would rate my experience with the initial setup an eight out of ten, with ten being easy."
"I think Azure's level of automation to achieve efficiency or agility is valuable. I also like the change capability cadence, the showback capabilities, and understanding what our costs are."
"It is a scalable solution. Scalability-wise, I rate the solution a ten out of ten."
 

Cons

"ARIS' flexibility and power add a certain complexity. And if ARIS could be more streamlined, I think customers would have a better handle on what to do with it in the end. So if you're not a tech geek, you might struggle to understand what you should do with it as a customer because it's that powerful."
"It would be very helpful if this solution were more open and could integrate with other solutions like ServiceNow."
"The trial version of this solution does not give you enough time to learn how to use it, so it should be extended to one year."
"The stability was poor due to frequent outages."
"I encounter challenges, and I am using Yuri to establish principles, define rules, conduct training sessions, and offer coaching to application owners, SMEs, and individuals responsible for technologies. This aids in providing support during these migrations. Security is a consideration when migrating to the cloud. It's crucial to address potential risks and include security measures in the contract with the cloud provider. While there haven't been issues so far, acknowledging the risks is essential, especially when dealing with applications like ARIS. With the increasing capabilities and advancements in technology, many current challenges are likely to be resolved in the future. Despite security concerns, utilizing opportunities in the cloud and the internet offers significant advantages. Regarding areas for improvement, security remains a key consideration, especially when deploying ARIS in the cloud. However, this is not solely a product-specific concern but also pertains to the cloud environment. Beyond security, the strength of ARIS lies in its ability to serve as a unified repository for enterprise architecture. Having all information in one place facilitates alignment with the company's vision, strategy, and business objectives. Reducing redundancies across departments is crucial for maintaining service quality and minimizing costs. It ensures that everyone is on the same page, fostering collaboration and preventing discrepancies in information and services. While I currently use Guardis for this purpose, the concept of enterprise architecture is applicable, and ARIS stands as a valuable tool to support business processes and technology alignment within the company."
"On an enterprise level, the ability to onboard somebody quickly is cumbersome because it just has too many things in it. It's got something like a hundred or more techniques and things in it."
"The support team of ARIS Cloud has certain shortcomings where improvements are required."
"It seems that there could be innovations in fostering spontaneous cooperation between departments and individuals. This extends to case management and finding new paradigms for enhancing such cooperation. While some approaches, like basic case management tools, have been tried in the past, they may not have met expectations entirely. However, ongoing efforts in administrative science are focused on these areas. Companies with innovative ideas can contribute to progress, possibly involving concepts related to trust, even within the context of web 3. There are intriguing developments in how economic and business organizations can be formed. When it comes to learning about these concepts, starting with simple examples and gradually moving to more complex ones is advisable. Begin with the basics, excluding unnecessary details that might hinder understanding. Over time, you can delve into more intricate aspects, such as Bitcoin and the Lightning Network, to gain a deeper understanding of these technologies."
"Most of the challenges we encounter when integrating Microsoft Azure with existing IT infrastructure are related to the lack of documentation when they release new products on the Microsoft side."
"It would be nice if there was an on-premises version of the solution, and it wasn't just cloud-based."
"In my opinion, what could be improved is making the actual costs more predictable. It is very difficult to estimate the cost or the budget you are going to need to run your environment in Azure Cloud. You have to be a specialist to understand how you will be charged, which constantly changes."
"The solution is too expensive."
"There is room for improvement in Microsoft Azure."
"I don't understand why we spend so much time and money on Azure when Microsoft relies on third-party companies for support in the CSP model. I don't know how the support model works within Microsoft, but giving it to poor-performing third-party companies is not ideal."
"I would like to see it more easily accessible."
"I would like it if Microsoft communicated better about upcoming changes before they roll them out. Sometimes when Microsoft implements changes, they don't notify the users promptly enough. I would like to know about new features, especially Office 365."
 

Pricing and Cost Advice

"There is a student version of this solution that can be used for free."
"The cloud deployment is not more expensive. In the cloud, you pay for what you use, and there's no need for maintaining infrastructure or additional personnel, making it cost-effective. On-premises deployment, on the other hand, involves infrastructure costs and maintenance expenses."
"The licensing model of ARIS Cloud is leaner and more beneficial to the customer. The new license model is great. With the on-premise, you needed to subscribe to many more types of licenses. Now there are licensed bundles available on the cloud."
"We have approached our clients about using Kubernetes or Docker because it's cheaper when inflation is considered."
"The pricing is relatively high."
"Monthly billing convenience reduced cost overheads up to 70 percent."
"Pricing of Microsoft Azure services depends on the build of what you prepare to deploy."
"We're paying in dollars, and it's very expensive for us because of the exchange rates."
"It has the pay-as-you-go model. Its pricing should be better."
"Licensing fees are paid monthly."
"The solution does require a license."
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Comparison Review

it_user8586 - PeerSpot reviewer
Engineer at a tech consulting company with 51-200 employees
Aug 14, 2013
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Top Industries

By visitors reading reviews
Financial Services Firm
19%
Computer Software Company
12%
Government
8%
Manufacturing Company
8%
Financial Services Firm
13%
Manufacturing Company
11%
Computer Software Company
8%
University
6%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business8
Large Enterprise7
By reviewers
Company SizeCount
Small Business140
Midsize Enterprise53
Large Enterprise150
 

Questions from the Community

What is your experience regarding pricing and costs for ARIS Cloud?
The price of ARIS Cloud is relatively high and not every firm can afford it, especially if the company is not mature enough to require such extensive process modeling and optimization.
What needs improvement with ARIS Cloud?
It would be beneficial for ARIS Cloud to add more customization options, such as having a landing page. Improving the importation script from Microsoft Visio ( /products/visio-reviews ) would also ...
What is your primary use case for ARIS Cloud?
I am currently working with both ARIS Cloud ( /products/aris-cloud-reviews ) and MEGA HOPEX ( /products/mega-hopex-reviews ), having switched from ARIS BPM ( /products/aris-bpa-reviews ) to MEGA HO...
Which is preferable - IBM Public Cloud or Microsoft Azure?
IBM Public Cloud is IBM’s Platform-as-a-Service. It aims to provide organizations with a secure cloud environment to manage data and applications. One of the features we like is the cloud activity ...
Which is better - SAP Cloud Platform or Microsoft Azure?
One of the best features of SAP Cloud Platform is that it is web-based and you can log in from anywhere in the world. SAP Cloud Platform is suitable for companies of any size; it works well with bo...
How does Microsoft Azure compare to Google Firebase?
I would recommend Google Firebase instead of Microsoft Azure, simply for the array of features that it has to offer. In particular, the Firebase library grants you access to a shared data structure...
 

Also Known As

Process Live, ARIS Simulation, ARIS Aware, ARIS Connect
Windows Azure, Azure, MS Azure
 

Overview

 

Sample Customers

Tesco, Weifu, Airbus, Siemens, Proximus, Alicorp, Sekerbank, Bancor, Philips,Sky, Emirates NBD, Dubai Municipality, Suva, U.S. Army, Australia Post, Westfalen Weser Energie - ARIS serves customers across all industries and of every size worldwide. Companies trust ARIS as the market leader for process excellence with more than 30 years of experience in the market and 10 million users worldwide, from 1 user companies to the Fortune 500.
BMW, Toyota, easyJet, NBC Sports, HarperCollins, Aviva, TalkTalk Business, Avanade, and Telenor.
Find out what your peers are saying about Camunda, Microsoft, Bizagi and others in Business Process Design. Updated: January 2026.
881,114 professionals have used our research since 2012.