Astound Hosted Voice vs Comcast Business VoiceEdge comparison

Astound and Comcast Business are both solutions in the Hosted and Cloud Based VoIP category. Astound is ranked #4, while Comcast Business is ranked #2. Astound holds a 4.9% mindshare in CBV, compared to Comcast Business’s 7.8% mindshare. Additionally, 90% of Astound users are willing to recommend the solution, compared to 100% of Comcast Business users who would recommend it.

Astound Hosted Voice

Read 10 Astound Hosted Voice reviews

440 Views
427 Comparison Views

90% willing to recommend

Comcast Business VoiceEdge

Read 1 Comcast Business VoiceEdge review

373 Views
321 Comparison Views

100% willing to recommend

Astound Hosted Voice

Comcast Business VoiceEdge

Comparison Buyer's Guide

Download the report

Executive Summary

We performed a comparison between Astound Hosted Voice and Comcast Business VoiceEdge based on real PeerSpot user reviews.

Find out what your peers are saying about Yeastar, Comcast Business, 3CX and others in Hosted and Cloud Based VoIP.

To learn more, read our detailed Hosted and Cloud Based VoIP Report (Updated: March 2026).

Buyer's Guide

Hosted and Cloud Based VoIP

March 2026

Download the complete report

Helped 884,933 peers since 2012

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

Astound Hosted Voice

Ranking in Hosted and Cloud Based VoIP

4th

Average Rating

9.0

Reviews Sentiment

7.3

Number of Reviews

Ranking in other categories

No ranking in other categories

Comcast Business VoiceEdge

Ranking in Hosted and Cloud Based VoIP

2nd

Average Rating

9.0

Number of Reviews

Ranking in other categories

No ranking in other categories

Mindshare comparison

As of March 2026, in the Hosted and Cloud Based VoIP category, the mindshare of Astound Hosted Voice is 4.9%, up from 3.8% compared to the previous year. The mindshare of Comcast Business VoiceEdge is 7.8%, down from 19.4% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Hosted and Cloud Based VoIP Mindshare Distribution
Product	Mindshare (%)
Comcast Business VoiceEdge	7.8%
Astound Hosted Voice	4.9%
Other	87.3%

Hosted and Cloud Based VoIP

Featured Reviews

Mazen Fares

IT Manager at Piramal Critical Care, Inc.

Voicemail to email is convenient and in our region the multiple hubs provide redundancy

One area for improvement is the Web Portal. It's not a full-view screen, it's more like a minimized screen. You don't get the full view of your desktop. It's more like a five-inch by five-inch view. I think they said the software was designed that way. I don't know if there's going to be a newer version coming out later. With Google Chrome or if you open Excel you have the full view of your screen. You can see everything. With their portal, you have the web browser in the background in full view screen, but the actual portal itself is minimized, not a full screen That's the only issue that I asked them about it. Other than that, I think their calling features, settings, the voice to email, they're all okay.

Read full review

reviewer1975647

Senior Solutions Architect at a wholesaler/distributor with 10,001+ employees

Saves our organization a lot of money, by eliminating the need for application servers

We use this solution as a platform for application and server integration This product has saved our organization a lot of money, by eliminating the need for application servers like WebLogix or web sphere. We like that this product is open-source, meaning that we spend a lot less on our…

Read full review

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"One feature we leverage is that the phones can be programmed with a softbot, where you program it to dial a number. We have Vonage for international calling to reduce costs on international service. I program the Vonage number into that bot on the phone. Users call it, enter a PIN, and they can call anywhere in the world for lower costs."

"Support is fantastic; I love that it's US-based and within local markets, and I really appreciate calling and speaking to someone I can understand and getting my problem solved."

"We're very happy with it."

"The solution’s reliability and disaster recovery are amazing. Since their uptime is way over 90 percent, it builds my confidence. Secondly, since it's cloud-based, it's not my problem if the system's down."

"As soon as we switched over to the RCN VoIP phone system, the clarity and quality of our calls improved and there has been no downtime."

"The uptime is excellent. We're always up. We don't have issues. The stability of it is spotless. It's rock solid. Everything works great. There's no need to tinker with it."

"The Hunt Group, is the most valuable feature... You can choose round-robin, you can choose priority-for-agents, you can choose the order of agents. There are all kinds of different mechanisms for the next operator to take a call."

"We have absolutely seen less packet loss and higher reliability with this solution."

More Astound Hosted Voice pros

"We like that this product is open-source, meaning that we spend a lot less on our servers etc."

Cons

"If they had better ongoing-training options, for example, if they put something out on YouTube where you could just go and look for individual things that you need by looking at a video, that would be very helpful."

"Wireless needs improvement. We have a manufacturing facility and the majority of the managers walk around with 2.4 gigahertz cordless phones and they have to walk, sometimes, throughout three different buildings."

"I use the voicemail transcription feature but I'm not sure about the security of the voicemail system, as you can only use numbers for a password, and your direct-dial number is your username."

"In our old system, you just dialed the extension directly. With this system, you have to put a "one" in front of it to trigger it."

"I use the voicemail transcription feature but I'm not sure about the security of the voicemail system, as you can only use numbers for a password, and your direct-dial number is your username. That's kind of vulnerable to brute-force attacks. The passwords are limited to six digits, so I'd be a little concerned about security on that end..."

"One area for improvement is the Web Portal. It's not a full-view screen, it's more like a minimized screen. You don't get the full view of your desktop. It's more like a five-inch by five-inch view. I think they said the software was designed that way. I don't know if there's going to be a newer version coming out later."

"The way that you listen to your voicemail messages through the receiver so that you can't fast forward or rewind - I don't like that at all."

"We had a lot of problems with the install, with the initial rolling out and using of the system."

More Astound Hosted Voice cons

"We would like to see an expansion in the range of other technologies that are able to easily integrate into this solution, like plug-ins."

Pricing and Cost Advice

"RCN, as part of the deal, leased us phones at a reasonable price and each line was extremely reasonable as well."

"The pricing is very fair. They have very good pricing."

"The solution is saving our company money, based on the initial, up-front cost that would normally be required. The monthly ongoing cost is comparable to prior solutions."

"We felt that pricing was fair because we chose RCN over quotes from several companies. It was reasonable..."

"Pricing is great. If you're not careful enough, you might just order too many. For the service, the price is right. When you design it, if you mess up and you realize you really need then more lines, the price is negligible."

"It's very affordable. We're very happy with the pricing."

"The pricing is fairly fair... We had a really good rep and she did a great job of working out a contract and a pricing solution that was acceptable..."

"We looked at about five or six other companies but when RCN came in, they beat everybody hands-down, on both the features and on the dollars side. It prompted our people to say they hadn't seen numbers so low for the services you get."

More Astound Hosted Voice pricing and cost advice

Information not available

See which vendors are best for you

Use our free recommendation engine to learn which Hosted and Cloud Based VoIP solutions are best for your needs.

See recommendations

884,933 professionals have used our research since 2012.

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

By reviewers
Company Size	Count
Small Business	6
Midsize Enterprise	2

No data available

Comparisons

AT&T Hosted VoIP vs Astound Hosted Voice

Compared 28% of the time

GoToConnect vs Astound Hosted Voice

Compared 28% of the time

Grasshopper vs Astound Hosted Voice

Compared 22% of the time

More Astound Hosted Voice Competitors

RingCentral Office vs Comcast Business VoiceEdge

Compared 22% of the time

Spectrum Enterprise vs Comcast Business VoiceEdge

Compared 20% of the time

GoToConnect vs Comcast Business VoiceEdge

Compared 19% of the time

AT&T Hosted VoIP vs Comcast Business VoiceEdge

Compared 16% of the time

More Comcast Business VoiceEdge Competitors

Product Reports

Buyer's Guide

Astound Hosted Voice

March 2026

Download Astound Hosted Voice product report

Buyer's Guide

Hosted and Cloud Based VoIP

March 2026

Download Comcast Business VoiceEdge product report

Overview

Astound Hosted Voice is a fully managed cloud-based solution delivered over our wholly owned, fiber-rich network that offers advanced unified communications customized to fit your organization’s specific needs. It offers intuitive features that helps improve productivity while providing flexible, cost-effective pay-as-you-go features to fit any budget. Astound Hosted Voice is a completely scalable solution with unlimited nationwide calling, predictable monthly costs, and offers easily customized call and administration tools.

Astound

Affordable, flexible and reliable, Comcast Business VoiceEdge is a cloud-based PBX system that's ideal for small to mid-sized businesses. A phone solution we maintain, it gives you high service quality at a monthly cost you can budget for.

Comcast Business

Sample Customers

Citi Open Tournament

Information Not Available

Buyer's Guide

Hosted and Cloud Based VoIP

March 2026

Download Free Report

Find out what your peers are saying about Yeastar, Comcast Business, 3CX and others in Hosted and Cloud Based VoIP. Updated: March 2026.

DOWNLOAD NOW

884,933 professionals have used our research since 2012.

See our list of best Hosted and Cloud Based VoIP vendors.

We monitor all Hosted and Cloud Based VoIP reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.