Astound Hosted Voice vs Comcast Business VoiceEdge comparison

Astound and Comcast Business are both solutions in the Hosted and Cloud Based VoIP category. Astound is ranked #5, while Comcast Business is ranked #2. Astound holds a 4.5% mindshare in CBV, compared to Comcast Business’s 8.3% mindshare. Additionally, 90% of Astound users are willing to recommend the solution, compared to 100% of Comcast Business users who would recommend it.

Astound Hosted Voice

Read 10 Astound Hosted Voice reviews

300 Views
291 Comparison Views

90% willing to recommend

Comcast Business VoiceEdge

Read 1 Comcast Business VoiceEdge review

318 Views
277 Comparison Views

100% willing to recommend

Astound Hosted Voice

Comcast Business VoiceEdge

Comparison Buyer's Guide

Download the report

Executive Summary

We performed a comparison between Astound Hosted Voice and Comcast Business VoiceEdge based on real PeerSpot user reviews.

Find out what your peers are saying about Yeastar, Comcast Business, 3CX and others in Hosted and Cloud Based VoIP.

To learn more, read our detailed Hosted and Cloud Based VoIP Report (Updated: January 2026).

Buyer's Guide

Hosted and Cloud Based VoIP

January 2026

Download the complete report

Helped 881,082 peers since 2012

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

Astound Hosted Voice

Ranking in Hosted and Cloud Based VoIP

5th

Average Rating

9.0

Reviews Sentiment

7.3

Number of Reviews

Ranking in other categories

No ranking in other categories

Comcast Business VoiceEdge

Ranking in Hosted and Cloud Based VoIP

2nd

Average Rating

9.0

Number of Reviews

Ranking in other categories

No ranking in other categories

Mindshare comparison

As of January 2026, in the Hosted and Cloud Based VoIP category, the mindshare of Astound Hosted Voice is 4.5%, up from 3.5% compared to the previous year. The mindshare of Comcast Business VoiceEdge is 8.3%, down from 19.4% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Hosted and Cloud Based VoIP Market Share Distribution
Product	Market Share (%)
Comcast Business VoiceEdge	8.3%
Astound Hosted Voice	4.5%
Other	87.2%

Hosted and Cloud Based VoIP

Featured Reviews

Mazen Fares

IT Manager at Piramal Critical Care, Inc.

Voicemail to email is convenient and in our region the multiple hubs provide redundancy

One area for improvement is the Web Portal. It's not a full-view screen, it's more like a minimized screen. You don't get the full view of your desktop. It's more like a five-inch by five-inch view. I think they said the software was designed that way. I don't know if there's going to be a newer version coming out later. With Google Chrome or if you open Excel you have the full view of your screen. You can see everything. With their portal, you have the web browser in the background in full view screen, but the actual portal itself is minimized, not a full screen That's the only issue that I asked them about it. Other than that, I think their calling features, settings, the voice to email, they're all okay.

Read full review

reviewer1975647

Senior Solutions Architect at a wholesaler/distributor with 10,001+ employees

Saves our organization a lot of money, by eliminating the need for application servers

We use this solution as a platform for application and server integration This product has saved our organization a lot of money, by eliminating the need for application servers like WebLogix or web sphere. We like that this product is open-source, meaning that we spend a lot less on our…

Read full review

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"We've had 100 percent uptime so far. We haven't been down once, not even for a brief second, not even for a reboot. Nothing."

"This solution is easy... Right now we have a 48-port switch, and at any point, if I want, I can throw in a larger switch, or add an additional switch, and I don't have to call anybody to install it. I can do it myself."

"We haven't had to face any disaster recovery... [But as] a smaller company, it's nice to be able to pay for somebody else to take care of that."

"One feature we leverage is that the phones can be programmed with a softbot, where you program it to dial a number. We have Vonage for international calling to reduce costs on international service. I program the Vonage number into that bot on the phone. Users call it, enter a PIN, and they can call anywhere in the world for lower costs."

"As soon as we switched over to the RCN VoIP phone system, the clarity and quality of our calls improved and there has been no downtime."

"We like the administrative features RCN has available. It is important that we can balance call loads through programming options, and have full control of our messaging, schedules, etc."

"The Voicemail Transcription is more accurate than what we had with our previous company. Also, and I'm not sure if this is because it's a fiber line, we seem to get the responses and the transcription almost instantaneously, faster than what we had prior."

"This is what's cool about the RCN setup. RCN allows you to go to any web browser, at any time, and configure the phones... Our disaster recovery is: We log in to an RCN website... and we put in a new phone number for the incoming number. If you dial our number, it will actually go to that other number."

More Astound Hosted Voice pros

"We like that this product is open-source, meaning that we spend a lot less on our servers etc."

Cons

"It should be easier to set up new phone additions to the network."

"I use the voicemail transcription feature on my phone and I think all staff members do. We also have voicemails that we receive from our main number and that can be really confusing. It's something that I've recently had some problems with: The way that these calls are bounced around from line to line before they land in a specific voicemail box that we have to check."

"Wireless needs improvement... We're still looking for the quintessential IP phone, the one phone that will actually be SIP-enabled and use the WiFi and be able to carry through three [different] buildings."

"In our old system, you just dialed the extension directly, With this system, you have to put a "one" in front of it to trigger it. A lot of clients didn't know that and they'd keep trying to dial the old extension number and would get nowhere... It's been a little confusing."

"The way that you listen to your voicemail messages through the receiver so that you can't fast forward or rewind - I don't like that at all."

"I use the voicemail transcription feature but I'm not sure about the security of the voicemail system, as you can only use numbers for a password, and your direct-dial number is your username. That's kind of vulnerable to brute-force attacks. The passwords are limited to six digits, so I'd be a little concerned about security on that end..."

"The analytic part of it, the control panel, those are their biggest areas where they have to improve. There are competitors out there where, when you open the control panel, they have tons of analytics, the ability to add lines, to see which people are on the phone.... RCN has a great product, but they could make it outstanding with the right analytics and control panel."

"One area for improvement is the Web Portal. It's not a full-view screen, it's more like a minimized screen. You don't get the full view of your desktop. It's more like a five-inch by five-inch view. I think they said the software was designed that way. I don't know if there's going to be a newer version coming out later."

More Astound Hosted Voice cons

"We would like to see an expansion in the range of other technologies that are able to easily integrate into this solution, like plug-ins."

Pricing and Cost Advice

"Pricing is great. If you're not careful enough, you might just order too many. For the service, the price is right. When you design it, if you mess up and you realize you really need then more lines, the price is negligible."

"We're okay with the pricing and licensing... It's based on the number of extensions."

"RCN, as part of the deal, leased us phones at a reasonable price and each line was extremely reasonable as well."

"The pricing is fairly fair... We had a really good rep and she did a great job of working out a contract and a pricing solution that was acceptable..."

"We felt that pricing was fair because we chose RCN over quotes from several companies. It was reasonable..."

"The solution is saving our company money, based on the initial, up-front cost that would normally be required. The monthly ongoing cost is comparable to prior solutions."

"For us, the monthly price was 38 percent lower. We were paying somewhere between $5,600 and $5,800 every month for voice and data. We got it down to about $4,000 with tax."

"It's very affordable. We're very happy with the pricing."

More Astound Hosted Voice pricing and cost advice

Information not available

See which vendors are best for you

Use our free recommendation engine to learn which Hosted and Cloud Based VoIP solutions are best for your needs.

See recommendations

881,082 professionals have used our research since 2012.

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

By reviewers
Company Size	Count
Small Business	6
Midsize Enterprise	2

No data available

Comparisons

No data available

RingCentral Office vs Comcast Business VoiceEdge

Compared 28% of the time

GoToConnect vs Comcast Business VoiceEdge

Compared 26% of the time

Spectrum Enterprise vs Comcast Business VoiceEdge

Compared 23% of the time

AT&T Hosted VoIP vs Comcast Business VoiceEdge

Compared 23% of the time

More Comcast Business VoiceEdge Competitors

Product Reports

Buyer's Guide

Astound Hosted Voice

January 2026

Download Astound Hosted Voice product report

Buyer's Guide

Hosted and Cloud Based VoIP

January 2026

Download Comcast Business VoiceEdge product report

Overview

Astound Hosted Voice is a fully managed cloud-based solution delivered over our wholly owned, fiber-rich network that offers advanced unified communications customized to fit your organization’s specific needs. It offers intuitive features that helps improve productivity while providing flexible, cost-effective pay-as-you-go features to fit any budget. Astound Hosted Voice is a completely scalable solution with unlimited nationwide calling, predictable monthly costs, and offers easily customized call and administration tools.

Astound

Affordable, flexible and reliable, Comcast Business VoiceEdge is a cloud-based PBX system that's ideal for small to mid-sized businesses. A phone solution we maintain, it gives you high service quality at a monthly cost you can budget for.

Comcast Business

Sample Customers

Citi Open Tournament

Information Not Available

Buyer's Guide

Hosted and Cloud Based VoIP

January 2026

Download Free Report

Find out what your peers are saying about Yeastar, Comcast Business, 3CX and others in Hosted and Cloud Based VoIP. Updated: January 2026.

DOWNLOAD NOW

881,082 professionals have used our research since 2012.

See our list of best Hosted and Cloud Based VoIP vendors.

We monitor all Hosted and Cloud Based VoIP reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.