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Astound Managed SD-WAN vs Secureworks Taegis Managed XDR / MDR comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Feb 3, 2025

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Astound Managed SD-WAN
Ranking in Managed Security Services Providers (MSSP)
19th
Average Rating
10.0
Reviews Sentiment
8.0
Number of Reviews
2
Ranking in other categories
Managed SD-WAN Services (1st)
Secureworks Taegis Managed ...
Ranking in Managed Security Services Providers (MSSP)
2nd
Average Rating
7.8
Reviews Sentiment
7.1
Number of Reviews
14
Ranking in other categories
Managed Detection and Response (MDR) (14th)
 

Mindshare comparison

As of March 2026, in the Managed Security Services Providers (MSSP) category, the mindshare of Astound Managed SD-WAN is 1.7%, up from 1.0% compared to the previous year. The mindshare of Secureworks Taegis Managed XDR / MDR is 5.2%, down from 7.6% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Managed Security Services Providers (MSSP) Mindshare Distribution
ProductMindshare (%)
Secureworks Taegis Managed XDR / MDR5.2%
Astound Managed SD-WAN1.7%
Other93.1%
Managed Security Services Providers (MSSP)
 

Featured Reviews

MK
Staff Pastor - Student and Creative Arts director at The Lifehouse Church
SD-WAN has simplified the gear we need and makes it easy to manage network connections
If, to use a less-than-desirable vernacular, there were an "idiot-proof" mode, that would be helpful. It might be something like "the paperclip guy" in Microsoft Word. When you don't know how to do something, there are some prompts. There are some help features in Astound, but they're a little less intuitive. As a church, we don't employ a typical IT person, so it would help if they could set up a more user-friendly layman's type of profile and settings, where everything is simplified into layman's terms. For example, it could say, "Turn internet speed up for guest use," or "Turn it down," or "Turn it off," or "Reset it." This is not even a complaint, it's just that this field is beyond me, in my industry.
reviewer2396166 - PeerSpot reviewer
VP International Business and Alliances at a tech services company with 51-200 employees
Customers have found quick incident response and proactive security management through effective threat detection
Secureworks Taegis Managed XDR MDR is a great product that has not posed any challenges from my perspective. I am extremely happy with the quick response from the Secureworks team. After the Sophos merger, I look forward to seeing a better and more enhanced version of the product. The team does a phenomenal job with automatic maintenance.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The solution is easy to use; I haven't had any troubleshooting issues, and we're getting exactly what we paid for, if not more."
"Astound is adequate, sufficient, and gives us room to grow."
"It's just a huge improvement compared to where we came from. I can get in, configure, identify, and reconfigure, and I don't have to troubleshoot anything. It's all very easy and flows really well."
"The most valuable features are IDS and IPS."
"It provides more visibility and more control over endpoints. It reduces the noise. It clears things and only shows things that are really important. It only shows those things that need to be looked at or need to be investigated further. Other similar solutions give you a lot of alerts and other things, but Secureworks gives you a defined or less noisy view so that you can work or focus on things that are important in terms of investigation, response, and remediation."
"We can easily isolate affected machines in the network."
"The most valuable feature is the support. The support chat. It's always connecting to people. And you open the chat, and it's not about that automated response. It's actually a human being that responds to you."
"The solution is great for managing alerts and dealing with them as they arise."
"There are some patent pending detectors within the platform that provides a lot of value."
"The knowledge base is up to date and easy to use."
"The initial setup was very straight forward."
 

Cons

"As a new customer opening our first worship center, I would have liked for Astound to provide examples of products other churches use."
"As a new customer opening our first worship center, I would have liked for Astound to provide examples of products other churches use."
"As a church, we don't employ a typical IT person, so it would help if they could set up a more user-friendly layman's type of profile and settings, where everything is simplified into layman's terms. For example, it could say, "Turn internet speed up for guest use," or "Turn it down," or "Turn it off," or "Reset it.""
"Secureworks Taegis ManagedXDR's query language and stability need improvement."
"The integration with the Carbon Black sensor could be better. ManagedXDR doesn't seem to know how to extract the forensic data from an endpoint that was quarantined by Carbon Black."
"This solution could be improved with a higher degree of automation such as automated emails, triggers and defining the severity of the cases."
"Dell Secureworks could improve its integration with other third-party solutions."
"In terms of ROI, I'd be surprised if there is any investment return on the SIM."
"It would be nice if the solution were a little more affordable."
"I would rate the scalability at 50%. We have been having a problem as we are shifting from a previous appliance to a virtual machine."
"In the next release of this solution, I would like to see file integrity monitoring."
 

Pricing and Cost Advice

"Financially, it was a big jump. We went from just shy of a couple of hundred bucks a month to close to $1,200. It's an expense that, although it's significantly higher than what we were paying, is worth it."
"The price is kind of on par. The licensing was comparable to other solutions. It's not particularly high or low."
"It is expensive but there is no better product than this."
"The Red Cloak agent is free."
"Initially, the cost was going to be something around $160 or $170. And eventually, I think they brought it down to $110 and they also threw in some endpoint protection platforms."
"Secureworks Taegis ManagedXDR is very expensive and could be more cost-effective."
"The pricing for this solution is reasonable. One agent costs approximately 270 dirhams/70 USD for one year. There is a reduction in cost per licence as the number of licences used increases."
"The pricing of Dell Secureworks is very reasonable."
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Top Industries

By visitors reading reviews
No data available
Financial Services Firm
9%
Computer Software Company
9%
Manufacturing Company
7%
Government
6%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
By reviewers
Company SizeCount
Small Business5
Midsize Enterprise5
Large Enterprise4
 

Questions from the Community

Ask a question
Earn 20 points
What needs improvement with Secureworks Taegis ManagedXDR?
I would not say there is a potential area of improvement. I am also waiting to see what Sophos will bring in terms of enhancement. There is room for AI integration as the industry evolves, and more...
What is your primary use case for Secureworks Taegis ManagedXDR?
The solution is used for threat detection and response. We generally use it for quick responses during incidents and to secure our systems.
What advice do you have for others considering Secureworks Taegis ManagedXDR?
I would rate Secureworks Taegis Managed XDR MDR at ten out of ten. This solution provides excellent support and response.
 

Also Known As

RCN Business Managed Security
Secureworks Red Cloak Managed Detection and Response, Dell Secureworks, SecureWorks Taegis Managed TDR
 

Overview

 

Sample Customers

Information Not Available
RICOH, Owens and Minor
Find out what your peers are saying about Astound Managed SD-WAN vs. Secureworks Taegis Managed XDR / MDR and other solutions. Updated: March 2026.
884,976 professionals have used our research since 2012.