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Atera vs Qualys Patch Management comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Sep 16, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
6.8
Atera boosts client satisfaction and reduces costs by automating tasks, extending hardware lifespan, and offering integrated features.
Sentiment score
5.8
Qualys Patch Management enhances security efficiency, reducing workload and vulnerabilities, automating patches, and decreasing ransomware exposure, improving security posture.
With Qualys, we can save around 70 percent of time and between 30 to 40 percent of money.
Information Security Manager at BARC India
We have a 50 percent return on investment due to reduced operational complexity and increased efficiency in patching and detection.
Information Security - Manager at Infosys
In the past, it took us seven to ten days to close critical patches, but now we manage to address them within forty-eight hours, while high-priority SLAs can often be resolved within seven days.
IS Service Technical Specialist For Qualys Patch Management at ABB
 

Customer Service

Sentiment score
7.8
Atera's customer service is praised for its responsiveness, technical expertise, reliability, and effective multi-factor authentication and updates.
Sentiment score
7.2
Qualys Patch Management offers efficient, responsive support, with most users praising fast resolutions despite occasional language and urgency issues.
The support team is experienced and responsive.
Senior Security Consultant at CyberNxt Solutions LLP
The support team is responsive and provides detailed information.
Vulnerability Management Engineer at a comms service provider with 10,001+ employees
Whenever we raise a request and mention the priority of the ticket, they respond immediately via email or call.
Security Consultant at Onity
 

Scalability Issues

Sentiment score
7.3
Atera excels in scalability and versatility, managing endpoints efficiently, but users seek enhancements in ticketing and functionality.
Sentiment score
7.7
Qualys Patch Management efficiently scales from small to large environments with strong ratings, though some seek affordability improvements.
It scales efficiently across different machines globally, ensuring patches are deployed smoothly.
Senior Information Security Engineer at a consultancy with 10,001+ employees
Qualys Patch Management is a globally scalable product, easily handling increasing workloads and users.
Information Security Manager at BARC India
If a client has purchased licensing for ten thousand assets and exceeds that, Qualys continues to scan those additional assets, which ensures the client's coverage.
Lead Product Manager ASM at a tech vendor with 1,001-5,000 employees
 

Stability Issues

Sentiment score
8.1
Atera offers stable, reliable performance with minimal downtime, regular updates, and rare minor issues, enhancing user satisfaction.
Sentiment score
7.7
Qualys Patch Management is highly stable and reliable, praised for cloud-native features and quality support with minor performance issues.
I would rate the stability of Qualys Patch Management nine point five out of ten.
Information Security Lead at a consultancy with 10,001+ employees
The stability of Qualys Patch Management is impeccable.
Sr Cyber Security Manager at BARC India
Overall, it is reliable.
System Engineer at a tech services company with 11-50 employees
 

Room For Improvement

Users seek improved access management, enhanced mobility, integration, customization, better controls, and scalability in Atera's platform features.
Qualys Patch Management needs improvements in accuracy, integration, UI, reporting, support, automation, error clarity, and patch coverage.
Some of the more advanced reports are locked behind higher pricing tiers, which feels restrictive.
IT Manager at Telstra
There is a limitation where Qualys may not always offer solutions for remediation, particularly for end-of-life or end-of-service applications.
System Engineer at a tech services company with 11-50 employees
It would be better if Qualys Patch Management identifies whether the process has failed at the first instance and provides a retry button or retry mechanism, allowing retries for failed patches.
Sr Security Engineer at a tech services company with 10,001+ employees
For critical options, they could make them red, green for medium, and blue for less significant options.
Cyber Security Specialist at a financial services firm with 10,001+ employees
 

Setup Cost

Atera's per-technician pricing allows unlimited devices, offering cost-effective scalability and predictability, ideal for enterprise users.
Qualys Patch Management offers competitive pricing, valued for functionality, but may seem expensive; bundles enhance cost-effectiveness for large infrastructures.
We get many more features at the same price as other solutions such as Microsoft SCCM.
Senior Security Consultant at CyberNxt Solutions LLP
However, it can be a bit expensive sometimes, and I think clients can be shocked when they see the price.
Lead Product Manager ASM at a tech vendor with 1,001-5,000 employees
The pricing is reasonable and less expensive than the previous tool.
Technical Lead - Security Operations at a tech services company with 51-200 employees
 

Valuable Features

Atera offers powerful RMM, automation, and remote access features, with unlimited endpoints and AI Copilot for efficient IT management.
Qualys Patch Management offers efficient vulnerability management, remote management, and improves patch compliance with TruRisk scoring and cloud scalability.
Unlimited endpoints for a flat monthly fee per tech is a model that makes sense for us, since we are not paying more every time we add a new endpoint.
IT Manager at Telstra
We can run commands such as PowerShell, batch scripts, and implement automation.
Owner at Sytex Ltd.
We leverage this functionality to deploy scripts that adjust registry values, effectively patching vulnerabilities and enhancing the security of our machines.
Senior Information Security Engineer at a consultancy with 10,001+ employees
We have been able to apply workarounds for zero-day vulnerabilities efficiently.
Senior Security Consultant at CyberNxt Solutions LLP
It provides insight into the organization's security posture and keeps databases updated with new CVEs.
Security Specialist at a photography company with 11-50 employees
 

Categories and Ranking

Atera
Ranking in Patch Management
11th
Average Rating
9.4
Reviews Sentiment
7.5
Number of Reviews
16
Ranking in other categories
Help Desk Software (11th), Network Monitoring Software (39th), IT Infrastructure Monitoring (39th), IT Service Management (ITSM) (10th), Remote Monitoring and Management (RMM) (5th), AIOps (19th), Agentic Automation (8th)
Qualys Patch Management
Ranking in Patch Management
1st
Average Rating
8.8
Reviews Sentiment
7.0
Number of Reviews
54
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of June 2026, in the Patch Management category, the mindshare of Atera is 3.4%, down from 3.8% compared to the previous year. The mindshare of Qualys Patch Management is 2.8%, down from 4.3% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Patch Management Mindshare Distribution
ProductMindshare (%)
Qualys Patch Management2.8%
Atera3.4%
Other93.8%
Patch Management
 

Featured Reviews

NC
IT Manager at Telstra
Remote monitoring has streamlined endpoint management and consistently reduced ticket resolution time
The best features Atera offers include the per-technician pricing, which is honestly one of the biggest things. Unlimited endpoints for a flat monthly fee per tech is a model that makes sense for us, since we are not paying more every time we add a new endpoint. The AI Copilot feature has been a nice addition that helps our techs summarize tickets and suggest fixes faster, which has cut our resolution times noticeably. The AI Copilot feature has specifically helped my team because the automation handles a lot of the routine work, such as patch deployments, maintenance tasks, and monitoring alerts. Atera has positively impacted my organization by transforming how our team operates day-to-day, and the pricing model is hard to beat. The outcomes or metrics showing how Atera has made a positive impact include the 30% reduction in ticket resolution time I mentioned earlier.
Saurab Gnagurde - PeerSpot reviewer
IT Analyst | Aws Cloud Ops | Dev Ops | Fin Ops at Tata Consultancy
Centralized patch automation has improved compliance and keeps hybrid cloud servers always updated
One area where I think Qualys Patch Management can improve is reporting and dashboard customization. As patching and vulnerability remediation are regular operational activities, having more flexible reporting options and granular insights would help operations teams track patch compliance, remediation status, failed deployments, and outstanding vulnerabilities more effectively. In larger environments, it would also be useful to have more customizable dashboards tailored to different teams such as operations, security, and management. This would make it easier to view the most relevant information without creating multiple reports. Another improvement could be enhanced troubleshooting information for failed patch deployments or agent communication issues. During large-scale patching activities, having more detailed error reporting would help teams identify and resolve issues faster. Overall, my experience with Qualys Patch Management has been positive. It provides good visibility into vulnerabilities and patch compliance, and with some additional reporting and dashboard enhancements, it would be even more useful for day-to-day operational teams.
report
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Top Industries

By visitors reading reviews
Comms Service Provider
9%
Construction Company
9%
Educational Organization
9%
Manufacturing Company
7%
Financial Services Firm
11%
Government
10%
Manufacturing Company
10%
Computer Software Company
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business14
Large Enterprise1
By reviewers
Company SizeCount
Small Business17
Midsize Enterprise8
Large Enterprise31
 

Questions from the Community

What is your experience regarding pricing and costs for Atera?
The prices have increased over time. After expressing concerns about pricing to account managers, they offered a 30% discount option for annual commitments. The main benefit we see with this produc...
What needs improvement with Atera?
Reporting is probably the main frustration. Some of the more advanced reports are locked behind higher pricing tiers, which feels restrictive. Atera can be improved in that the remote access can al...
What is your primary use case for Atera?
My main use case for Atera is remote monitoring and management across all our endpoints. We have devices spread across multiple sites, so having one platform where we can see everything, push patch...
What is your experience regarding pricing and costs for Qualys Patch Management?
In terms of quantifying how much it reduces the cost, I have no issues asking.
What needs improvement with Qualys Patch Management?
One area where I think Qualys Patch Management can improve is reporting and dashboard customization. As patching and vulnerability remediation are regular operational activities, having more flexib...
What is your primary use case for Qualys Patch Management?
What are your main use case/s for Qualys Patch Management? M7 4C6.44772 4 6 4.44772 6 5V12V19C6 19.5523 6.44772 20 7 20H14C15.1935 20 16.3381 19.5259 17.182 18.682C18.0259 17.8381 18.5 16.6935 18.5...
 

Overview

 

Sample Customers

MSPs, IT consultants, and IT departments worldwide trust and use Atera. 
Information Not Available
Find out what your peers are saying about Atera vs. Qualys Patch Management and other solutions. Updated: June 2026.
900,644 professionals have used our research since 2012.