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Automation Anywhere AI Agent vs UiPath Platform comparison

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Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Automation Anywhere
Sponsored
Ranking in AI Finance & Accounting
2nd
Average Rating
8.4
Reviews Sentiment
6.8
Number of Reviews
668
Ranking in other categories
Business Process Management (BPM) (2nd), Robotic Process Automation (RPA) (2nd), Process Mining (1st), Intelligent Document Processing (IDP) (1st), Agentic Automation (1st), Business Orchestration and Automation Technologies (2nd), AI Legal & Compliance (1st), AI Procurement & Supply Chain (1st)
Automation Anywhere AI Agent
Ranking in AI Finance & Accounting
7th
Average Rating
7.4
Number of Reviews
3
Ranking in other categories
AI Data Analysis (36th), AI Customer Support (16th), AI Sales & Marketing (14th), AI Content Creation (7th)
UiPath Platform
Ranking in AI Finance & Accounting
1st
Average Rating
8.8
Reviews Sentiment
6.9
Number of Reviews
1062
Ranking in other categories
Robotic Process Automation (RPA) (1st), Agentic Automation (2nd), AI Agent Builders (1st), Business Orchestration and Automation Technologies (1st)
 

Featured Reviews

Venkat Sivaprakash - PeerSpot reviewer
Management Consultant at Accenture
Has significantly improved document-driven workflows and reduced processing time across finance and HR functions
Automation Anywhere has evolved significantly and upgraded itself to provide agentic AI and AI-based automation solutions for document automation. The product has matured considerably over time. We can create workflows that can call an API. We can include prompts in particular workflows for ChatGPT-related functions, connecting to an LLM and RAG to perform tasks. For document automation, modern features are available to train documents, ensuring high accuracy and repeatability over time. The system is very easy to use. I recently completed a course in document automation, typically designed for people involved in coding and technical aspects. Though I understand coding comprehensively, I don't do actual coding. The course was very accessible. Currently, extensive coding isn't necessary due to the hybrid model incorporating GenAI aspects, low-code, no-code capabilities, APIs, and numerous pre-built objects in Automation Anywhere. The features include GenAI-driven prompting methods and workflow creation capabilities. In these workflows, we can create decision boxes and call APIs without coding. We simply pull objects, drop them, connect them, and add minimal coding when needed. The most crucial aspect isn't coding but rather sizing the automation and fleshing out the details. Automation Co-pilot takes notes and performs automated analysis. It can extract details from videos, summarize conversations, and provide detailed information. During calls, it identifies instructions and performs tasks such as preparing reports and reconciliation. Automation Anywhere can also connect with Microsoft Co-pilot. Through Co-pilot, real-time operations can be executed, allowing direct interaction between vendors and automation through this component.
KS
Account Director at a tech vendor with 10,001+ employees
Automation has transformed invoice and bank processing but still needs faster setup and better integration
Automation Anywhere AI Agent could be improved in a few ways. Since I am currently working with Salesforce and I understand that to compete Automation Anywhere as a middleware product with Mulesoft or Informatica, the implementation phase needs to be quicker. The POC is always successful, but the implementation phase has to be quicker. The business needs to understand this better. Automation Anywhere should get into the business team and focus on explainability at the business level, not just a technical thing, but in the language or discussion where the business team can understand. There is clear business reasoning missing right now. The learning is strong within the process for sure, but there is limited reuse of learning across processes, which I think is very important. Simple model governance for business users is needed so that anyone should be able to use or create bots on Automation Anywhere. Right now, consultants and partners are needed in place. Additionally, Automation Anywhere should have native integrations with core platforms such as Oracle, SAPs, Salesforce, and ServiceNow. It should have out of the box integration rather than going for APIs because the deals which are not getting closed with Automation Anywhere or UIPath are purely because these organizations do not have out-of-the-box connectors available.
HP
Senior Business Process Automation Engineer at a manufacturing company with 10,001+ employees
Automation has transformed document processing and frees teams to focus on higher‑value analysis
Sometimes, we encounter system errors that could be resolved via support, but connection issues are more frequent in enterprise applications. However, these can usually be solved by raising tickets if you are part of an enterprise, though we are not, which makes it somewhat challenging. It is vital to ensure the connections of UiPath Platform are maintained because it has a larger community. If UiPath Platform website included more features and documentation accessible easily, it would greatly enhance the experience. Instead of continually needing to raise support tickets, having a documentation hub where details can just be entered to retrieve required documents would be extremely beneficial.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"Before Automation Anywhere, the insurance companies used to transfer data manually from one app to another, but after introducing them to automation the speed and accuracy have been outstanding."
"AA improves process consistency and reduces human error."
"We reduce the time that scientists spend on manual tasks and put them on more value-added work."
"Ease of use is one thing that definitely first comes to mind when I think of Automation Anywhere. The tools are built in a fairly straightforward way. The documentation is really good and a Knowledge Base is available on every topic."
"The RPA automation itself is valuable."
"We are using Automation Anywhere for our leave approval process. We used to have three FTEs on the day shift working on this process. Now, we only have one FTE working on the leave approval process. The bot supports everything else in the process. With this bot, we are saving the cost of two FTEs."
"I love the Bot Store. I encourage a lot of my staff to use it, because it changes the game and the time that it takes to build automation. It has a lot of reusable things that you can use off the bat."
"It frees individuals up from mundane tasks so they can concentrate on being more active and creative other things that they need to do."
"I feel Automation Anywhere AI Agent is better than Blue Prism in that specific context."
"By automating repetitive processes such as data entry, report generation, and transaction processing, I reduced manual effort significantly as tasks that earlier took hours now take minutes, resulting in clear time savings."
"Since all three benefits are achieved—accuracy, efficiency, and cost saving—the business impact and dollar impact is really high."
"The software has an excellent UI; it's very user-friendly. The drag-and-drop options are some of my favorite tools, as they speed up the process, and I find that UiPath offers a solution for all kinds of automation."
"As soon as you can, do it. You're not going to believe how well the automation will save you time, your company time, and even quality issues."
"The product has freed up employee time - and it's not just the employee time. We do have some triggers that run. Some jobs are run that people use to manually do at night and weekends. We also don't have to hire additional people just to learn 80 different types of things in a claim and identify correctness manually. The robots will go through and then they can identify if there are specific things that are wrong. That part will go to our experts and they'll review those exact issues."
"We reduced our work time by at least 70 percent because developers no longer need to write a considerable amount of code for a single automated task."
"Being the first SI partner and a certified vendor partner with UiPath has positioned Sporidian Technologies in the market as a vendor partner that is a subject matter expert."
"A user interface for developers: You can develop something without being a programmer!"
"Using UiPath, my organization is able to provide to clients, a unique tool to develop RPA in many different systems."
"The user interface of UiPath is very easy to understand, and one does not need a technical background to learn it."
 

Cons

"We encountered issues during the upgrade of the framework. We were using the older framework of version 10.3.5. When we were upgrading, we were having a few issues in terms of getting the proper hardware and software prerequisites. For some things, like getting the controls of some of the application's tools, we were getting Automation Anywhere's help."
"Unfortunately, this process was not used for a long time due to latency issues and a functionality gap."
"The quality and speed of Automation Anywhere's support need significant improvement."
"The AA portal should not give us pop-ups every time a bot agent is updated."
"If we are getting input from a CSV file, we have to add one more layer of automation that first saves the data to an Excel file."
"I would like to see a lot around API integration going forward, like the ability for other systems to talk to the AI better by opening it up. I would like to see more chatbots or anything in the journey of making it truly immersive for human workers working with these bots."
"I would like to be able to look at the steps that are completed as a process is running."
"Automation Anywhere is a fantastic platform, but I rate it nine because I see one scope of improvement."
"The OCR and document understanding of Automation Anywhere AI Agent still struggle with complex and unstructured formats such as invoices with multiple layouts, poor scan quality, or handwritten fields."
"The implementation cost even for a POC was very high, and that was a pain for all the customers."
"When considering weaknesses and improvements, the platform does not give us the liberty to use our own features where we can bring out creativity."
"I think UiPath needs to do a better job of setting expectations and defining the skill level required."
"We would like to see small modules that we can pick and use. Currently, we have to implement a lot of things. The platform is very good, but we would love to have some more templates that we can quickly implement."
"Backward compatibility has room for improvement because it often happens that when someone starts developing on one version of UiPath Platform, for example, version 2023.4, and newer versions come out, they might not have a proper SDLC which covers keeping up-to-date on UiPath Platform."
"I've struggled a lot with automating Citrix applications with UiPath."
"Sometimes, we encounter system errors that could be resolved via support, but connection issues are more frequent in enterprise applications."
"I would definitely appreciate efforts to be made to build useful tools that meet regulatory standards in different fields so that we can all get the most out of automation."
"Making improvements in the processing speed would be a good idea."
"With UiPath, one needs the UiPath Assistant installed on every machine, which is unrealistic as many people use the same machine in the hospital."
 

Pricing and Cost Advice

"The pricing for Automation Anywhere is reasonable."
"UiPath is exceptionally more expensive than Automation Anywhere. UiPath is far ahead of its competition, but in terms of finances, Automation Anywhere offers better value and is more effective for organizations seeking cost-effective solutions."
"I feel the cost of licensing is very high for the A2019 version."
"We have purchased licenses, but are trying to obtain more bot programmer licenses."
"We have seen ROI in terms of cost and time with a couple of our projects."
"Regarding the price, licensing, and maintenance, Automation Anywhere provides its customers with its best and affordable value."
"Their licensing processes are in par with most industry standards."
"I am not involved in the pricing, but based on what I hear from our central RPA team, it is not very expensive; it is also not cheap. Its price is in the midrange."
Information not available
"The main reason we went ahead with UiPath was the pricing... the pricing of the paid version was not that high. It's low- to mid-level pricing."
"The price and setup costs need to be supported by a strong business case."
"We saw ROI in 15 days."
"The pricing is moderate."
"A robot license costs $6,000 USD per year, or $10,000 NZD."
"UiPath is not cheap."
"Do your research, the infrastructure piece is important to understand before purchasing."
"UiPath is not the cheapest solution, it's more or less the most expensive one, but we get what we pay for."
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Top Industries

By visitors reading reviews
Outsourcing Company
14%
Comms Service Provider
12%
Financial Services Firm
11%
Manufacturing Company
11%
Construction Company
30%
Outsourcing Company
16%
Manufacturing Company
13%
Comms Service Provider
10%
Financial Services Firm
12%
Outsourcing Company
11%
Manufacturing Company
10%
Construction Company
9%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business162
Midsize Enterprise86
Large Enterprise565
No data available
By reviewers
Company SizeCount
Small Business272
Midsize Enterprise161
Large Enterprise796
 

Questions from the Community

How good is Automation Anywhere for RPA processes?
It depends on your use case. Is it simply to automate a couple of processes? Is it to augment a human team? AA is ver...
How good is Automation Anywhere for RPA processes?
From my experience using AA tool, it depends on the applications that you want to automate, because there some applic...
How good is Automation Anywhere for RPA processes?
It is a highly preferred RPA tool. You can check my Automation Anywhere Review to know more.
What needs improvement with Automation Anywhere AI Agent?
Automation Anywhere AI Agent is quite good overall, and I believe the main area for improvement is working on differe...
What is your primary use case for Automation Anywhere AI Agent?
My main use case for Automation Anywhere AI Agent is to extract data from different invoices such as bills of lading,...
What advice do you have for others considering Automation Anywhere AI Agent?
My advice for others looking into using Automation Anywhere AI Agent is to start with a well-defined, stable process ...
Best RPA tools for IBM iSeries
I can only speak to UiPath since that is the only RPA solution that I have used. I know that there are specific packa...
RPA that Bots can run without centralized control?
Yes, Attended Bots which can run without centralized control Module. RPA Tools like Automation Anywhere, uiPath ,Pow...
How do I choose between UiPath and Microsoft Power Automate?
Microsoft‌ ‌Power‌ ‌Automate‌ ‌is‌ ‌intuitive‌ ‌and‌ ‌easy‌ ‌to‌ ‌integrate‌ ‌and‌ ‌use.‌ ‌I‌ ‌like‌ ‌that‌ ‌there‌ ‌...
 

Also Known As

Automation Anywhere, Testing Anywhere, Automation Anywhere Enterprise, Agentic Process Automation System (Now Certified for WorkSpaces)
No data available
UiPath Maestro, UiPath Apps, UiPath Agent Builder
 

Interactive Demo

 

Overview

 

Sample Customers

Google, Linkedin, Cisco, Juniper Networks, DellEMC, Comcast, Mastercard, Quest Diagnostics
Information Not Available
1. Accenture 2. Deloitte 3. PwC 4. IBM 5. Capgemini 6. KPMG 7. Ernst & Young 8. Infosys 9. Cognizant 10. Wipro 11. Tata Consultancy Services 12. HCL Technologies 13. Genpact 14. Tech Mahindra 15. DXC Technology 16. Atos 17. NTT Data 18. CGI 19. L&T Infotech 20. Hexaware Technologies 21. Mindtree 22. Mphasis 23. Virtusa 24. Syntel 25. Zensar Technologies 26. WNS Global Services 27. Hexaware Technologies 28. Larsen & Toubro Infotech 29. Persistent Systems 30. QuEST Global 31. Sonata Software 32. Zensar Technologies
Find out what your peers are saying about Automation Anywhere AI Agent vs. UiPath Platform and other solutions. Updated: September 2026.
920,929 professionals have used our research since 2012.