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Automic Automation vs Axway Automator comparison

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Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

JAMS
Sponsored
Ranking in Workload Automation
3rd
Average Rating
8.8
Reviews Sentiment
6.9
Number of Reviews
38
Ranking in other categories
No ranking in other categories
Automic Automation
Ranking in Workload Automation
2nd
Average Rating
8.4
Reviews Sentiment
6.4
Number of Reviews
104
Ranking in other categories
Business Orchestration and Automation Technologies (9th)
Axway Automator
Ranking in Workload Automation
29th
Average Rating
6.0
Number of Reviews
1
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of March 2026, in the Workload Automation category, the mindshare of JAMS is 2.8%, up from 1.8% compared to the previous year. The mindshare of Automic Automation is 6.1%, down from 7.4% compared to the previous year. The mindshare of Axway Automator is 1.2%, up from 0.8% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Workload Automation Mindshare Distribution
ProductMindshare (%)
Automic Automation6.1%
JAMS2.8%
Axway Automator1.2%
Other89.9%
Workload Automation
 

Featured Reviews

reviewer2770605 - PeerSpot reviewer
Cloud Engineer at a financial services firm with 501-1,000 employees
Has streamlined complex job scheduling across scripting languages while reducing manual effort
JAMS could be improved with a web client that is accessible and as fast as a normal website, eliminating the need to RDP to the servers to access the JAMS client. A functionality running on the JAMS server to continuously check the JAMS agents would ensure they are working properly. If an agent is not responding, a feature to restart the service from the job server machine would be beneficial. The upgrade process, particularly when switching from V6 to V7, could be clearer in terms of documentation, ideally with screenshots showing exactly what needs to be done on each screen.
Peter Grundler - PeerSpot reviewer
Senior Consultant at Tricise
Helps to move away from manual tasks and offers wide platform support and web-based interface
Customers want to move away from manual monitoring and checking processes. Automating these processes helps in time-saving and reduces human error. When you automate business processes, it reduces mistakes. It eliminates the risk of manual errors such as typos. There is a 20% to 30% reduction in human error. It fulfills all the needs when it comes to visibility and control across various operating platforms. It is the perfect product for managing processes that span multiple operating platforms. Automic Automation has the widest platform support compared to other products, such as Control-M, Tivoli from IBM, or Stonebranch. It definitely helps with compliance processes. We have had a lot of customers for two years with a focus on compliance, and it works. They were successful. Due to the fact that our customers can automate a lot of things, it reduces operating costs. It is hard to give a number because the savings are different for each customer. If a customer never had any automation, there could be about 80% savings after implementing Automic Automation, whereas for a customer who already has automated tasks, the difference will be less by adding Automic Automation. They might see 5% to 10% more savings. Automic Automation helps improve our ability to meet SLAs. In the recent versions, SLA management has been integrated, which previously was an external component. Because a lot of customers used it and asked Broadcom to implement SLA management into the workload engine, Broadcom included it. We see more and more customers running their SLA management via the Automic Automation product.
it_user656310 - PeerSpot reviewer
Senior Systems Engineer at a financial services firm with 501-1,000 employees
A scheduler that runs scripts on servers of most platforms. I would like it to export information about the configuration in a meaningful format.
* The finance departments are able to run complex processes using scheduled scripts. For example, receiving extract data from service providers via Axway ST, processing the data, reformatting it, sending it out to another system, processing it further, and automating the resulting general ledger reports. These are then viewed by application users. * The IT department is also able to automate complex functions. For example, receiving Bloomberg data from Axway ST, automating the decryption, running a program to filter the data, sending it out to various recipients, and sending email alerts on job failures (scripted). * With routine maintenance procedures, it is a simple thing to pause and restart schedules. It is simple to view the status of schedules and the error outputs from within the console.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"JAMS offers diverse scheduling capabilities for any kind of job, including Linux, PowerShell scripts, and SQL, enabling automation of jobs, which has proven beautiful after three years of usage."
"The code-driven automation for more complex scheduling requirements frees up time because it's really easy to use... It's almost like a stand-alone software that we can't live without."
"JAMS has helped save IT staff time by automating tasks previously performed with scripts, and its scheduling feature has been particularly useful."
"The built-in triggers are great."
"Previously, we manually managed file transfers by writing our scripts. The automated MFT feature is great for me and the company. It helps us know where the files are going and enables us to track errors if anything fails. It also makes the connection seamless for third-party vendors."
"JAMS has improved our productivity immensely because everything flows. I don't think we could operate at our current staffing levels without it."
"The scheduling and execution of jobs are the most valuable features. The scheduling is important because if there is a task we want to execute at 4:00 AM, there's no way we will have someone who can manually run the job. In addition, we execute 100 to 200 jobs per day, and manual intervention is not an option."
"The interface is good, and it's very easy to define and create jobs. If a job is not running or there is an error, the solution will send an email. That's all very good and very useful."
"We automate very manual, robust tasks, which are very time consuming and not error-free."
"The most valuable feature is that it can be installed on any type of application on every kind of operating system and the agent can use it on these applications and systems."
"The most valuable feature is the flexibility of the tool. With a little bit of time and understanding, it is capable of completing any business use case we have encountered. There are many ways to achieve desired results without much issue."
"With the automation, we are able to provide background services. It is very economical and not possible to do manually."
"It is reliable. We have never had any unplanned crashes."
"Automic Automation's most valuable features are perspective analytics and coding."
"It has saved my customers time, money, resources, and efficiency."
"It's allowing us to increase our overall volumes of data that we're working with, without actually increasing the overall amount of team that we need to monitor it."
"With routine maintenance procedures, it is a simple thing to pause and restart schedules."
 

Cons

"If around 5,000 or more jobs run at a time, JAMS slows down, and we have to wait around five to 10 minutes or restart JAMS scheduler services."
"The only thing that they could improve on is the fact that they don't have a browser version of JAMS. They've got all the bits and pieces there if you want to build your own web version of it. It does come with a web client, but it's pretty clunky. They could improve on that."
"Improvements could be made in the service desk's knowledge and communication skills among engineers to better address customer needs and ensure issues are fully resolved."
"The JAMS automation code isn't so clean."
"I'm not sure if they have fixed it in a newer version, but there is no global search in the version I have. If I have multiple sub-folders that are named for business units, like HR or IT, and I have to search for a job, I cannot search from the top. I have to go to the HR folder to search for a particular job, or to the IT folder."
"JAMS has built-in reporting. I've never really used it. I tried using it a few years ago and I couldn't figure it out. It was wonky. It could be improved upon."
"The client is horrible. Every time JAMS puts out a survey on what they can improve, I always say, "The client: When you are setting up jobs, it is quite horrible." The response has been, "Well, we are just using the Windows foundation," and I am like, "Why isn't it only your product?" We can get around it now that we know its quirks, but it is not the most user-friendly of tools out there. The UI is completely unintuitive. We had to go and open up a support ticket with JAMS just to get something back. It is not user-friendly at all."
"The documentation is not super... It's not as quick and slick as I'd like it to be."
"I should be able to grant a user access to execute a job without having to directly list every include, prompt set, output scan, script, login, etc. An inherited read for execution purposes would accomplish the same results without making the admin list every single object every time, as well as deny the user the ability to edit."
"We have some problems with updates where some functions are changed, so you have to check your whole system to see if everything is still running. The update process for us is around two months of testing and one day of updates."
"I am heading up the AWI. I desperately miss the possibility to show my read-only users on the Explorer side only their folders, not all the folders."
"If you're getting deep into some of these workflows, you may have 20 different windows open and, if you didn't already have that deep understanding of how enterprise orchestration works, it would be very overwhelming to get up to speed on something like that... It needs some way to minimize the amount of windows and get it to where you could have all the information you need available on the screen."
"Their pricing model, which has changed now, seems costly to some clients."
"During installation, some database elective issues popped up. These took some time to fix, but after some back and forth communication, these issues were resolved."
"The one big issue that we have is around passwords and not being able to update passwords through a different tool."
"We occasionally encounter bugs when applying new agent versions, patches, or updates to Automic."
"I would give technical support a rating of 4/10. It was difficult to communicate in English with this team."
 

Pricing and Cost Advice

"It's expensive, to be honest, but it does the job."
"I haven't been involved in the financial side for several years, but we buy one host and unlimited agents, and we get a reasonable price for that. We're happy with the amount we pay and the scalability it provides."
"The product is reasonably priced, and we don't have any add-ons."
"There are no additional costs other than the license for Fortra's JAMS which is affordable."
"The pricing is reasonable."
"Fortra's JAMS pricing structure has deteriorated significantly since its acquisition by Fortra."
"In the end, you'll find that it's really worth the price. There is some sticker shock, but it's worth every dime."
"All licensing models are a little overpriced, but JAMS offers a good value, especially given their support response times and ability to handle unforeseen issues like the SFTP transfers. I hope to find more use cases to get a better bang for our buck."
"It has helped us reduce costs."
"We have increased efficiency with this application."
"The solution seems expensive to me, but it does the job well."
"The cost of arrays is high. If you want to buy an array for an application, and see value from it, you need about half a million dollars. That is too expensive."
"This is a support system for us, not our core business, so we purchased this product inexpensively."
"Automic Automation's pricing is excellent, especially in comparison to similar solutions."
"This solution is pretty well-priced."
"Before I joined this company, Automic had a contract with its parent company, and their pricing was very competitive. However, when we split into multiple businesses, the contract increased significantly, becoming an expensive tool."
Information not available
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Top Industries

By visitors reading reviews
Financial Services Firm
16%
Manufacturing Company
10%
Computer Software Company
9%
Healthcare Company
5%
Manufacturing Company
16%
Financial Services Firm
15%
Computer Software Company
9%
Insurance Company
7%
Manufacturing Company
13%
Insurance Company
12%
Government
9%
Financial Services Firm
9%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business12
Midsize Enterprise8
Large Enterprise19
By reviewers
Company SizeCount
Small Business19
Midsize Enterprise14
Large Enterprise67
No data available
 

Questions from the Community

What do you like most about JAMS?
I find the historical tracking feature of JAMS invaluable for reviewing past events.
What is your experience regarding pricing and costs for JAMS?
My thoughts on the pricing of JAMS are that I won't say it is cheap, but it is cost-efficient, and that should be acc...
What needs improvement with JAMS?
An area that has room for improvement is related to the AWS RDS and database part, where they said that is in progres...
What is your experience regarding pricing and costs for Automic Workload Automation?
The pricing was client-wise, but they are changing it to execution-wise pricing. So, we are in negotiation.
What needs improvement with Automic Workload Automation?
Automic Automation has some disadvantages; it is more simplified, and sometimes it can be complicated. The technical ...
What is your primary use case for Automic Workload Automation?
I have been dealing with Automic Automation for probably around ten years. I have been both a partner with Automic, w...
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Also Known As

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Automic Dollar Universe
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Interactive Demo

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Overview

 

Sample Customers

Teradata, Arconic, General Dynamics, Yum!, CVS Health, Comcast, Ghiradelli, & Boston’s Children’s Hospital
ING, Adidas, 84.51, ESB
Metropolitan Borough of Wirral
Find out what your peers are saying about BMC, Broadcom, JAMS Software and others in Workload Automation. Updated: March 2026.
884,933 professionals have used our research since 2012.