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Automox vs Cisco Meraki Systems Manager (MDM+EMM) comparison

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Comparison Buyer's Guide

Executive SummaryUpdated on Oct 1, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
5.6
Microsoft Intune significantly reduced costs, improved efficiency, integrated seamlessly with Microsoft 365, enhancing productivity and reducing resource needs.
Sentiment score
6.7
Automox boosts ROI with cost and time savings through automation, remote troubleshooting, and efficient endpoint management and patching.
Sentiment score
8.5
Cisco Meraki Systems Manager enhances remote management, reduces downtime, and offers centralized support, improving customer service efficiency.
Everything we've gained from it makes my job easier day after day, and I see value in it as an engineer.
IT Systems Engineer at Syracuse University
Microsoft Intune not only saves costs by reducing the number of personnel needed but also offers a comprehensive solution for managing laptops, applications, security, individual access, and enrollment.
Subject Matter Expert at Engage IT Services Pvt Ltd
With Microsoft Intune, tasks such as device provisioning, policy deployment, application delivery, and compliance enforcement require less manual effort than in more traditional management models.
Endpoint Cloud Solution Architect at Lutech
It has also been a great tool because we are able to reduce both manual labor and operational expenses by automating patching of roughly 200 Windows servers.
Data at Infosys
Our team used to spend 10 hours per week just to update these things, and now we're doing it automatically.
Senior Data Reporting Analyst at University of Bradford
 

Customer Service

Sentiment score
5.8
Microsoft Intune's support is mixed; premium users experience better outcomes, but standard support often faces delays and issues.
Sentiment score
7.0
Automox offers excellent, reliable customer service with responsive, knowledgeable support, resolving issues quickly and leaving users highly satisfied.
Sentiment score
7.7
Customer service is highly rated but costly, with excellent support lacking local assistance and needing improvement in complex issues.
When a support ticket is submitted, it directly reaches someone with Intune support expertise.
Collaborations engineer at a financial services firm with 1,001-5,000 employees
When I contacted Microsoft, they had the same expertise, if not more, which is phenomenal because I felt heard and my problem was solved.
IT Systems Engineer at Syracuse University
Sometimes, the support provided is excellent, and the representative is knowledgeable, while other times, the service needs improvement.
Engineer at a healthcare company with 5,001-10,000 employees
They are really good because they don't take five days to get back to me; they respond within 24 hours with really good information.
Network & Security Administrator at a legal firm with 51-200 employees
They're very knowledgeable and have given us many channels for support, including email, chat, and documentation.
Senior Data Reporting Analyst at University of Bradford
The customer support for Automox is very responsive and proactive.
Data at Infosys
I am definitely satisfied with Cisco support.
Technical Manager at AiGENZ Communication and Services WLL
My experience with the technical support of Cisco Meraki Systems Manager (MDM+EMM) involves configuring firewalls and troubleshooting switches and IPs, which is our primary focus.
Monitoring and Operations Pilot at Egis S.A.
 

Scalability Issues

Sentiment score
7.1
Microsoft Intune scales efficiently, supporting diverse organizational sizes and environments, offering seamless management and consistent performance as needs evolve.
Sentiment score
7.0
Automox is praised for scalability and ease of integration, though minor issues exist, especially in multi-tenant setups.
Sentiment score
8.9
Cisco Meraki Systems Manager is praised for scalability, efficiently supporting varying enterprise sizes and adapting to global demands effortlessly.
The scalability of Microsoft Intune is ten out of ten.
Solutions Architect at a computer software company with 51-200 employees
Ideally, we want to automatically segregate devices based on user properties like primary use, but currently, dynamic groups seem limited to device properties.
Engineer, Systems Admin . at a financial services firm with 5,001-10,000 employees
It supports organizations with 200 endpoints and those with more than 15,000 endpoints.
Director at Provisioned
It's pretty easy to scale because it's SaaS, and adding more devices doesn't require any extra server or anything similar.
Senior Data Reporting Analyst at University of Bradford
Automox is very scalable because it has continued to handle my organization's growth.
Data at Infosys
I affirm that Cisco Meraki Systems Manager (MDM+EMM) is very scalable.
Enterprise Architect at Intertec Systems
Cisco Meraki Systems Manager (MDM+EMM) is very scalable, as we can configure multiple devices, handling a lot of devices, such as 100 plus devices.
Monitoring and Operations Pilot at Egis S.A.
 

Stability Issues

Sentiment score
7.2
Microsoft Intune delivers high stability with minimal issues; users rate it highly for reliable integration and day-to-day operations.
Sentiment score
8.2
Automox offers stable, reliable performance with minimal downtime, providing significant time savings and error reduction for users.
Sentiment score
8.5
Cisco Meraki Systems Manager is praised for its stability and reliability, with minor issues during updates or external interruptions.
We have not experienced downtime, bugs, or glitches.
Head of IT at TWM SOLICITORS LLP
It appears Microsoft Intune undergoes changes without informing customers.
Support Engineer at a tech services company with 201-500 employees
In my experience, Microsoft Intune is a stable platform as it is a cloud-based service, and updates are regularly delivered by Microsoft.
IT Administrator at Newrest Inflight España, S.A
It's not crashing or experiencing any downtime.
Senior Data Reporting Analyst at University of Bradford
I rate the stability of Cisco Meraki Systems Manager (MDM+EMM) as an eight to nine.
Enterprise Architect at Intertec Systems
 

Room For Improvement

Microsoft Intune struggles with non-Windows compatibility, complex setups, slow sync, limited customization, inefficient policies, and unsatisfactory integration.
Automox users seek better synchronization, automation, integration, customizable settings, and improved support for Linux/iOS amid high pricing concerns.
Cisco Meraki Systems Manager struggles with integration, reliability, customization, high pricing, compatibility issues, and insufficient feature development.
Features like unlocking devices sometimes fail, and the support offered for other operating systems is insufficient.
Strategy & Portfolio Advisor at a insurance company with 1,001-5,000 employees
There are communication issues, so you might start working with a feature without knowing if it will be deprecated six months from now.
Collaborations engineer at a financial services firm with 1,001-5,000 employees
Many third-party companies offer single-pane-of-glass reporting that shows you what your update environment looks like, how your patch is doing, application status, etc., but Intune's reporting is not intuitive.
Engineer at a healthcare company with 5,001-10,000 employees
An alert of a security threat could be another type of notification that tells me something is important.
Senior Data Reporting Analyst at University of Bradford
I would add that remote support for iOS could be better, and remote support of Linux is also lacking.
Data at Infosys
It could also leverage AI, which would help in autonomous patch prioritization and risk remediation.
Technical Product Manager at Hireright
I see room for improvement in integration with third-party tools.
Enterprise Architect at Intertec Systems
An area of Cisco Meraki Systems Manager (MDM+EMM) that could be improved is if we could connect directly with the responsible person from that device, which would be very useful.
Monitoring and Operations Pilot at Egis S.A.
 

Setup Cost

Microsoft Intune is cost-effective within Microsoft 365 packages, with discounts for nonprofits and bulk purchases, though standalone licenses cost more.
Automox offers cost-effective, flexible per-endpoint pricing with a free trial, supporting multiple OS and saving on on-premises costs.
Cisco Meraki Systems Manager is priced high but considered valuable for its enterprise features, support, and per-device cost-effectiveness.
Introductory professional services, like a fast-track service, were included with our E5 membership, and there have been no additional costs.
Senior Systems Architect IV at a aerospace/defense firm with 10,001+ employees
The Intune suite and add-ons, such as batch management and remote help, are costly.
Technical Sales Professional (Microsoft Modern Workplace) at Alnafitha IT
It costs approximately forty euros per user per month.
Cyber Security Officer at Gudu
Automox's price is very cost-effective and affordable.
Data at Infosys
There are cheaper and more expensive tools available, but the price features parity is good.
Enterprise Architect at Intertec Systems
 

Valuable Features

Microsoft Intune excels in device management, integration, automation, and security, enhancing efficiency with Autopilot, Azure AD, and advanced features.
Automox offers cloud-native, cross-platform patch management, enhancing security and efficiency with automated features and real-time visibility.
Cisco Meraki Systems Manager offers easy device management with centralized control, enhanced security, and seamless Cisco tool integration.
Intune excels in configuration and compliance management for Windows 10, ensuring devices receive timely updates and adhere to organizational standards.
Microsoft Practice Lead at a tech services company with 11-50 employees
Dynamic groups allow us to set conditions for automatic membership, eliminating the need for user intervention or manual review and ensuring a seamless workflow.
Engineer, Systems Admin . at a financial services firm with 5,001-10,000 employees
Windows Autopatch is the most valuable because it removes the burden of patch management.
Director at Provisioned
One of the best features I appreciate about Automox is automated patching.
Senior Data Reporting Analyst at University of Bradford
It has also improved our security posture since automated patching has allowed vulnerabilities to be patched automatically.
Data at Infosys
It has very strong patch automation, particularly in automated OS patching, third-party patching, policy-based rollout, patch scheduling, and vulnerability remediation.
Technical Product Manager at Hireright
Features such as being very easy to use and troubleshoot have been the most valuable for me, and we can identify if there are any hardware issues easily.
Monitoring and Operations Pilot at Egis S.A.
The remote security feature, as well as the ability to control devices from anywhere, is one of the more beneficial features of Cisco Meraki Systems Manager (MDM+EMM).
Enterprise Architect at Intertec Systems
 

Categories and Ranking

Microsoft Intune
Sponsored
Ranking in Enterprise Mobility Management (EMM)
1st
Average Rating
8.2
Reviews Sentiment
6.7
Number of Reviews
378
Ranking in other categories
Configuration Management (2nd), Remote Access (2nd), Unified Endpoint Management (UEM) (1st), Microsoft Security Suite (1st)
Automox
Ranking in Enterprise Mobility Management (EMM)
15th
Average Rating
8.8
Reviews Sentiment
7.0
Number of Reviews
14
Ranking in other categories
Vulnerability Management (38th), Endpoint Protection Platform (EPP) (36th), Patch Management (13th)
Cisco Meraki Systems Manage...
Ranking in Enterprise Mobility Management (EMM)
8th
Average Rating
8.6
Reviews Sentiment
7.9
Number of Reviews
33
Ranking in other categories
Mobile Device Management (MDM) (5th)
 

Mindshare comparison

As of June 2026, in the Enterprise Mobility Management (EMM) category, the mindshare of Microsoft Intune is 22.7%, down from 33.5% compared to the previous year. The mindshare of Automox is 1.2%, up from 0.8% compared to the previous year. The mindshare of Cisco Meraki Systems Manager (MDM+EMM) is 2.8%, up from 2.2% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Enterprise Mobility Management (EMM) Mindshare Distribution
ProductMindshare (%)
Microsoft Intune22.7%
Cisco Meraki Systems Manager (MDM+EMM)2.8%
Automox1.2%
Other73.3%
Enterprise Mobility Management (EMM)
 

Featured Reviews

OluwashileAdeniyi - PeerSpot reviewer
Senior Infrastructure Security Engineer at a outsourcing company with 51-200 employees
Centralized endpoint security has improved and supports hybrid work and BYOD policies
Regarding what I dislike about Microsoft Intune and its downsides, I would say that more Mac controls are needed because we have limited Mac and Linux control. When comparing controls and policies between Windows, Mac, and Linux, Windows has almost everything you can think of, while Mac and Linux have limited types of control. You cannot implement certain things on Mac and Linux that you can on Windows. The limited controls are a major issue. Additionally, if Microsoft could find a way to embed servers into Microsoft Intune, that would be beneficial. Microsoft Intune is not really designed for servers or Windows servers. It is more tailored towards Windows 11 and Windows 10 operating systems. Windows servers are not fully supported. Enterprise organizations usually have both servers and endpoints, which are users' workstations. For servers, most people look for other solutions such as SCCM, which is Configuration Manager. However, SCCM is what Microsoft Intune is trying to replace. Both SCCM and Microsoft Intune belong to Microsoft. Microsoft is trying to transition organizations into Microsoft Intune, the native cloud solution. However, because this update is still in process, servers are not fully compatible with Microsoft Intune and cannot be managed by it. The current policy that has emerged from issues with clients is what they call co-management, which is relatively new, and I do not know if adoption is significant. Many legacy or older customers who have been using these products for decades still have SCCM. When it is time for them to manage their Windows devices, they use what is called cloud attach. Cloud attach is a term whereby your SCCM is connected to your Microsoft Intune. Most people do not know about it, but I have deployed it for several organizations. Cloud attach and co-management work together so that your device is in SCCM, but some policies are pushed from Microsoft Intune. It is like two different solutions working hand in hand. That is what they call co-management. Microsoft Intune does not bring all of your endpoint and security management tools into one place, which is the goal and how it should be. However, as I mentioned, servers are not included. If we talk about end users, Microsoft Intune does bring all your devices together. In a typical enterprise environment, you have end users with workstations, laptops, company-issued phones, and bring your own devices. You can create policies for all of these. However, for the backend, your servers do not have much coverage. Servers are not really covered by Microsoft Intune in that way.
Naqash Ahmed - PeerSpot reviewer
Senior Data Reporting Analyst at University of Bradford
Automation has saved time and improves secure, centralized patching across all our devices
While Automox has very good features, I think there's still room for improvement. I want the custom reports to be even more detailed, specifically where I can add more details. It would be nice to have more filters in reports based on location and department more easily. Secondly, the notifications could be more customizable. Many times notifications come, but we don't have control over which notification is urgent and which is not. For example, if there's an alert of a critical update or pending approval, it can help me focus better. An alert of a security threat could be another type of notification that tells me something is important. Customized notifications would be much better. I would say the user interface could be improved as well. Some parts of the dashboard are a bit hard to understand. If they could be improved to be more intuitive, for example, if it could be easy to navigate between devices and reports, that would be great. I would say if Automox could also provide automation templates, that would help. I know there are templates, but I want more templates. Having ready-made worklets for common tasks can save a lot of time. Lastly, it should also support the interface for mobile screens.
Sulesh PK - PeerSpot reviewer
Monitoring and Operations Pilot at Egis S.A.
Has simplified hardware issue identification but needs integrated communication options
We have monitoring capabilities and we are monitoring some network tools from Cisco Meraki Systems Manager (MDM+EMM) and troubleshooting as well. I am currently working with version MR 32.1.4. Policy involves connecting mostly through emails, as we don't have any special kind of policy features. If any alert comes, we connect via mail. We don't utilize the geolocation tracking feature. The unified dashboard helps me simplify device management for my team based on the location, as we have configured devices from many different countries. We give the device's name based on the location, allowing us to identify easily in the dashboard. Regarding operational cost savings, it is cost-saving because in other companies, they use different tools for different networks, such as one for Windows, another for Linux, and a different one for VMware. We use all the systems including Windows, Linux, and networking under Cisco, Centreon, and Cisco Meraki Systems Manager (MDM+EMM), which is very cost-efficient. Regarding pricing and licensing of Cisco Meraki Systems Manager (MDM+EMM), I don't have information about that, as we are from the technical department. Details about subscription and quotation come from another department. I rate this solution 8 out of 10.
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Top Industries

By visitors reading reviews
Financial Services Firm
10%
Manufacturing Company
10%
Computer Software Company
8%
Government
7%
Financial Services Firm
11%
Manufacturing Company
10%
Outsourcing Company
7%
Government
7%
Manufacturing Company
10%
Construction Company
9%
Financial Services Firm
9%
Computer Software Company
8%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business192
Midsize Enterprise62
Large Enterprise185
By reviewers
Company SizeCount
Small Business7
Midsize Enterprise3
Large Enterprise11
By reviewers
Company SizeCount
Small Business16
Midsize Enterprise5
Large Enterprise14
 

Questions from the Community

How does Microsoft Intune compare with VMware Workspace One?
Microsoft Intune is a great tool for managing a mobile device fleet while keeping access control. The solution makes ...
What are the pros and cons of Microsoft Intune?
Microsoft Intune is a great configuration management tool and has a lot of good things going for it. Here are some of...
How does Google Cloud Identity compare with Microsoft Intune?
Microsoft Intune offers not only an easy-to-deploy data protection and productivity management solution, but also ...
What is your experience regarding pricing and costs for Automox?
The cost is very affordable. We have been able to save a lot of time, approximately 30%. Cost reduction has been noti...
What needs improvement with Automox?
From an enterprise perspective, Automox could have better compliance reporting, which is needed for audit readiness, ...
What is your primary use case for Automox?
Automox is used in our system primarily to manage patch management. It helps in managing Windows updates, third-party...
What is your experience regarding pricing and costs for Cisco Meraki Systems Manager (MDM+EMM)?
The pricing sits at a mid-level range, around five or six. There are cheaper and more expensive tools available, but ...
What needs improvement with Cisco Meraki Systems Manager (MDM+EMM)?
An area of Cisco Meraki Systems Manager (MDM+EMM) that could be improved is if we could connect directly with the res...
What is your primary use case for Cisco Meraki Systems Manager (MDM+EMM)?
I work with system management in Cisco Meraki Systems Manager (MDM+EMM) products. Our usual use cases for Cisco Merak...
 

Also Known As

Intune, MS Intune, Microsoft Endpoint Manager
No data available
Meraki MDM
 

Overview

 

Sample Customers

Mitchells and Buzzers, Callaway
Information Not Available
Hafen Hamburg & Empire Riverside Hotel, Eastview Church, Tourism Holdings, Colegio Sagrada Familia Hijas de Jesús, Tommy Bahama's, Canadian School Mexico, Rosebank College
Find out what your peers are saying about Automox vs. Cisco Meraki Systems Manager (MDM+EMM) and other solutions. Updated: June 2026.
900,644 professionals have used our research since 2012.