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Automox vs Ivanti Neurons Patch for Intune comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Sep 16, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Automox
Ranking in Patch Management
14th
Average Rating
9.0
Reviews Sentiment
6.1
Number of Reviews
12
Ranking in other categories
Vulnerability Management (36th), Endpoint Protection Platform (EPP) (39th), Enterprise Mobility Management (EMM) (12th)
Ivanti Neurons Patch for In...
Ranking in Patch Management
17th
Average Rating
7.8
Reviews Sentiment
7.2
Number of Reviews
11
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of February 2026, in the Patch Management category, the mindshare of Automox is 2.2%, down from 4.0% compared to the previous year. The mindshare of Ivanti Neurons Patch for Intune is 2.4%, up from 1.8% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Patch Management Market Share Distribution
ProductMarket Share (%)
Automox2.2%
Ivanti Neurons Patch for Intune2.4%
Other95.4%
Patch Management
 

Featured Reviews

Naqash Ahmed - PeerSpot reviewer
Senior Data Reporting Analyst at University of Bradford
Automation has saved time and improves secure, centralized patching across all our devices
While Automox has very good features, I think there's still room for improvement. I want the custom reports to be even more detailed, specifically where I can add more details. It would be nice to have more filters in reports based on location and department more easily. Secondly, the notifications could be more customizable. Many times notifications come, but we don't have control over which notification is urgent and which is not. For example, if there's an alert of a critical update or pending approval, it can help me focus better. An alert of a security threat could be another type of notification that tells me something is important. Customized notifications would be much better.I would say the user interface could be improved as well. Some parts of the dashboard are a bit hard to understand. If they could be improved to be more intuitive, for example, if it could be easy to navigate between devices and reports, that would be great. I would say if Automox could also provide automation templates, that would help. I know there are templates, but I want more templates. Having ready-made worklets for common tasks can save a lot of time. Lastly, it should also support the interface for mobile screens.
PA
IT Administrator at FPT Software Strategic Unit no 17
Keeping servers updated while encountering documentation issues and time zone delays in support
In terms of improvement, I would recommend better documentation. During the time I used it, there were issues with up-to-date patching, and the documentation around those specific errors was quite confusing. Sometimes I had to uninstall, reinstall, or engage technical support, which took a lot of time. It would be helpful if the documentation could easily help us fix bugs on our own.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"Its flexibility is most valuable."
"Automox's real-time visibility and control through its intuitive dashboard is important for our response to emerging threats because it tells us which applications need to be updated on a real-time basis."
"The biggest improvement to our organization involves the reduction in its man hours... We've probably saved hundreds of hours."
"They've been adding some new features lately, which I'm not nearly as familiar with, but the ability to just deploy patches and exempt certain machines from certain patches is helpful. For instance, for our servers, we may not want to roll out zero-day patches. We are able to exempt those and make sure that they don't get those policies. We've got certain servers that have to run a particular version of Java, and being able to exempt those servers from receiving Java updates is pretty fantastic."
"The fact that it's just one product that can patch multiple operating systems is really great."
"Coming from prior solutions that were a lot more effort, Automox's patch management abilities are transformational. When I took over patching at my company, they were using on-premise architecture to patch. As the workforce shifted from being in the office into their home offices, I was able to lift and shift with no effort other than deploying the new agent out into the environment."
"It's super easy to use and we haven't found anything easier."
"Out of all these features, if I had to pick one which I'm relying on the most, I would say the automatic patching, because it saves a lot of time and ensures all devices are updated."
"I like the product's Peer to Peer patching feature."
"I have found the interface and ease of use valuable features. Additionally, it is very easy to patch VMs and other systems, such a Linux. We are able to do patches even without the internet manually."
"It is very easy to use, as well as extremely efficient and accurate."
"We use the solution for security patching of Windows devices."
"Both in terms of features and operations, this is a good solution."
"The solution is a good product and I have heard that the interface is more friendly than that of Windows."
"The most valuable features are device management and support for upgrading applications."
"We can set a maintenance window and push the patch."
 

Cons

"We would like to see additional detailed reporting for Service providers like us. We had to build our own reports via their APIs to meet our needs."
"As concerns the patching concepts, there's a bit of a learning curve in terms of working out how Automox wants you to work within the console, not only splitting up everything into groups, but then having the various policies assigned."
"There should be better inventory capabilities. Right now, they only allow you to have insight into software out-of-the-box. It would be nice to also extend that into custom inventory that can be modified and managed by the practitioner."
"Asset management would be a great feature to add to Automox. We would run easier scripts or more out of the box scripts that would help us in audits. \"
"It should have integrated workstation access. So, there should be a remote desktop feature."
"The only thing that we've ever truly wanted is an onsite repository. Currently, all updates are provided directly from the internet. So, if you have 1,000 devices, all 1,000 devices go directly out to the internet. We would love the option of being able to put the updates on local storage so that we're not consuming as much bandwidth. That is literally the only thing that we've ever wanted."
"They need to improve the automation features."
"When we bring on a new client, we need to go into that client and manually set up my account, my chief engineer's account, three technicians' accounts, and a billing person's account all over again, which is annoying. We have probably up to 15 or 16 of our clients on Automox now. For every single one of those, we have had to go in and set this up. Then, if anything changes, we have to remember to go to Automox and change it 15 or 16 times. So, we just want inheritable permissions, and that is it. We have talked to them about this, and they are like, "Yeah, we hear a lot of complaints about it." I am thinking, "Guys, I have been complaining about this for a year and a half. When are you going to do it?" It must be some tricky thing or not an easy fix, because I can only assume if it were easy, then they would have done it by now."
"I tried to be a partner of Ivanti and, from this vantage point, the quotes are, perhaps, a bit high."
"Ivanti Neurons Patch for Intune needs to improve stability. We had issues with patching."
"Customers sometimes ask about non-existent features, and we pass these requests on to Ivanti."
"The reports have to show the compliance level of the patching, which Ivanti does not provide."
"There are times when there is an update that causes some issues. These issues should be sorted out before the release."
"It's a difficult configuration because you need to install many servers in a location, and you have to install the primary server in the main location."
"The product's support and configuration need to improve. It needs to be more scalable."
"Ivanti Patch could be improved with better integration with other cloud solutions."
 

Pricing and Cost Advice

"We are on the premium licensing, which is the one that has the API capability that we use."
"We're doing it annually directly through Automox. It is per endpoint. It is $2 and some change per endpoint, but I believe the cost is right around $28,000. Everything is covered in this fee."
"Its licensing for a year was nine grand. There was no additional fee."
"The pricing and licensing costs have been great for us... My advice to others who are evaluating or thinking of implementing Automox is to give it a shot. If a free trial is still available, definitely use it, because it makes life a lot easier."
"Automox just charges us a set amount per user, per month, for using the product. That is very important to us. Because it's a cloud-native solution, you're saving on the cost of hosting an on-premises solution on your servers."
"The product is a great value."
"For all these software tools, it is usually a subscription model. There is a monthly charge that we need to pass along to our clients because we are doing all this for their benefit. It is only a couple of bucks a month per computer, and that is a low enough price point where our clients, without exception, have accepted it, and said, "This is great. We will pay that. It sounds like a worthwhile thing.""
"There are no additional costs in addition to the extended licensing fees with Automox. You get your support and your per endpoint license with what you purchased."
"The solution is affordable."
"For the one that works with SCCM, it is relatively inexpensive at $8 USD per node, yearly. The standalone product has two versions; the one that patches servers is about $45 USD annually and the version that patches workstations is about half that price at $22 USD."
"The solution is expensive compared to other products."
"While the price is a bit high, it may be equitable with the features one gets with the product, such as that involving the interface."
"The license can get expensive if you have a lot of nodes."
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Top Industries

By visitors reading reviews
Government
9%
Computer Software Company
8%
Manufacturing Company
7%
Financial Services Firm
6%
Computer Software Company
17%
Government
9%
Manufacturing Company
8%
Healthcare Company
6%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business7
Midsize Enterprise3
Large Enterprise2
By reviewers
Company SizeCount
Small Business2
Midsize Enterprise4
Large Enterprise5
 

Questions from the Community

What needs improvement with Automox?
I wouldn't be able to tell you how Automox can be improved; it seems to work very nicely already.
What is your primary use case for Automox?
We use Automox to maintain the software on all our computers. We were using Qualys before and we're still using it, but we found Qualys to be a little bit lacking since it wasn't really eliminating...
What advice do you have for others considering Automox?
Since switching over from Qualys, we have seen no positive impacts for our organization other than being able to update the applications on an endpoint. We haven't used Automox's reporting capabili...
What needs improvement with Ivanti Patch for Windows?
In terms of improvement, I would recommend better documentation. During the time I used it, there were issues with up-to-date patching, and the documentation around those specific errors was quite ...
What advice do you have for others considering Ivanti Patch for Windows?
The only downside I found regarding technical support was the time zone difference. Since we are two hours behind, we occasionally had to wait until the next morning for assistance. I would rate th...
What is your primary use case for Ivanti Patch for Windows?
The primary use case of Ivanti Neurons Patch for Intune ( /products/ivanti-neurons-patch-for-intune-reviews ) was primarily for updating all servers, ensuring that both main servers and production ...
 

Also Known As

No data available
Ivanti Patch for Windows, Patch for Windows, Shavlik Patch for Windows
 

Overview

 

Sample Customers

Information Not Available
Presbyterian Church
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881,733 professionals have used our research since 2012.