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Automox vs Ivanti Neurons Patch for Intune comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Sep 16, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Automox
Ranking in Patch Management
13th
Average Rating
9.0
Reviews Sentiment
7.4
Number of Reviews
13
Ranking in other categories
Vulnerability Management (39th), Endpoint Protection Platform (EPP) (35th), Enterprise Mobility Management (EMM) (14th)
Ivanti Neurons Patch for In...
Ranking in Patch Management
15th
Average Rating
7.8
Reviews Sentiment
7.2
Number of Reviews
11
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of May 2026, in the Patch Management category, the mindshare of Automox is 2.6%, down from 3.4% compared to the previous year. The mindshare of Ivanti Neurons Patch for Intune is 2.4%, up from 1.5% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Patch Management Mindshare Distribution
ProductMindshare (%)
Automox2.6%
Ivanti Neurons Patch for Intune2.4%
Other95.0%
Patch Management
 

Featured Reviews

Naqash Ahmed - PeerSpot reviewer
Senior Data Reporting Analyst at University of Bradford
Automation has saved time and improves secure, centralized patching across all our devices
While Automox has very good features, I think there's still room for improvement. I want the custom reports to be even more detailed, specifically where I can add more details. It would be nice to have more filters in reports based on location and department more easily. Secondly, the notifications could be more customizable. Many times notifications come, but we don't have control over which notification is urgent and which is not. For example, if there's an alert of a critical update or pending approval, it can help me focus better. An alert of a security threat could be another type of notification that tells me something is important. Customized notifications would be much better. I would say the user interface could be improved as well. Some parts of the dashboard are a bit hard to understand. If they could be improved to be more intuitive, for example, if it could be easy to navigate between devices and reports, that would be great. I would say if Automox could also provide automation templates, that would help. I know there are templates, but I want more templates. Having ready-made worklets for common tasks can save a lot of time. Lastly, it should also support the interface for mobile screens.
PA
IT Administrator at FPT Software Strategic Unit no 17
Keeping servers updated while encountering documentation issues and time zone delays in support
In terms of improvement, I would recommend better documentation. During the time I used it, there were issues with up-to-date patching, and the documentation around those specific errors was quite confusing. Sometimes I had to uninstall, reinstall, or engage technical support, which took a lot of time. It would be helpful if the documentation could easily help us fix bugs on our own.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"Having Automox allows us to bother people less, fix things faster, and generally be a better managed services provider providing better service."
"Previously, we would run a report, scan it, and compare it. We were spending 15 to 30 minutes a month on each machine on this stuff because you would find stuff that wasn't up to date, then you had to fix it. This solution takes that time down to minutes. Automox saves us easily many hours a month."
"It's easy to deploy agents to endpoints."
"Automox's real-time visibility and control through its intuitive dashboard is important for our response to emerging threats because it tells us which applications need to be updated on a real-time basis."
"Out of all these features, if I had to pick one which I'm relying on the most, I would say the automatic patching, because it saves a lot of time and ensures all devices are updated."
"Automox has saved us on multiple tasks at least 10 to 15 hours a week."
"Coming from prior solutions that were a lot more effort, Automox's patch management abilities are transformational."
"Automox is the only one that we've found that we can just set and then forget; it simply works and is the best."
"I have found the interface and ease of use valuable features, and it is very easy to patch VMs and other systems, such as Linux, and we are able to do patches even without the internet manually."
"Both in terms of features and operations, this is a good solution."
"The technical support from Ivanti is good."
"The solution is a good product and I have heard that the interface is more friendly than that of Windows."
"We use the solution for security patching of Windows devices."
"We can set a maintenance window and push the patch."
"The most valuable features are device management and support for upgrading applications."
"This product helps us to create a streamlined process and it is working as expected."
 

Cons

"The biggest area they need to fix, without a doubt, is the ability to copy and sync profiles and worklets between all of the organizations you manage, and the ability to have top-level user access control across all of the companies that you manage."
"We would like to see additional detailed reporting for Service providers like us. We had to build our own reports via their APIs to meet our needs."
"There should be better inventory capabilities. Right now, they only allow you to have insight into software out-of-the-box. It would be nice to also extend that into custom inventory that can be modified and managed by the practitioner."
"The only thing that we've ever truly wanted is an onsite repository."
"The only thing that we've ever truly wanted is an onsite repository. Currently, all updates are provided directly from the internet. So, if you have 1,000 devices, all 1,000 devices go directly out to the internet. We would love the option of being able to put the updates on local storage so that we're not consuming as much bandwidth. That is literally the only thing that we've ever wanted."
"When we bring on a new client, we need to go into that client and manually set up my account, my chief engineer's account, three technicians' accounts, and a billing person's account all over again, which is annoying. We have probably up to 15 or 16 of our clients on Automox now. For every single one of those, we have had to go in and set this up. Then, if anything changes, we have to remember to go to Automox and change it 15 or 16 times. So, we just want inheritable permissions, and that is it. We have talked to them about this, and they are like, "Yeah, we hear a lot of complaints about it." I am thinking, "Guys, I have been complaining about this for a year and a half. When are you going to do it?" It must be some tricky thing or not an easy fix, because I can only assume if it were easy, then they would have done it by now."
"The stability has come a long way from what it was like when it started and now it's really good."
"When we bring on a new client, we need to go into that client and manually set up my account, my chief engineer's account, three technicians' accounts, and a billing person's account all over again, which is annoying."
"Customers sometimes ask about non-existent features, and we pass these requests on to Ivanti."
"It's a difficult configuration because you need to install many servers in a location, and you have to install the primary server in the main location."
"The reports have to show the compliance level of the patching, which Ivanti does not provide."
"The reports have to show the compliance level of the patching, which Ivanti does not provide."
"The biggest problem that I have with technical support is that it is not regional and we are dealing with time differences."
"I tried to be a partner of Ivanti and, from this vantage point, the quotes are, perhaps, a bit high."
"There are times when there is an update that causes some issues. These issues should be sorted out before the release."
"There are times when there is an update that causes some issues. These issues should be sorted out before the release."
 

Pricing and Cost Advice

"We're doing it annually directly through Automox. It is per endpoint. It is $2 and some change per endpoint, but I believe the cost is right around $28,000. Everything is covered in this fee."
"For all these software tools, it is usually a subscription model. There is a monthly charge that we need to pass along to our clients because we are doing all this for their benefit. It is only a couple of bucks a month per computer, and that is a low enough price point where our clients, without exception, have accepted it, and said, "This is great. We will pay that. It sounds like a worthwhile thing.""
"We are on the premium licensing, which is the one that has the API capability that we use."
"The product is a great value."
"The pricing and licensing costs have been great for us... My advice to others who are evaluating or thinking of implementing Automox is to give it a shot. If a free trial is still available, definitely use it, because it makes life a lot easier."
"There are no additional costs in addition to the extended licensing fees with Automox. You get your support and your per endpoint license with what you purchased."
"The cost is very reasonable compared to the competition."
"Its licensing for a year was nine grand. There was no additional fee."
"The license can get expensive if you have a lot of nodes."
"While the price is a bit high, it may be equitable with the features one gets with the product, such as that involving the interface."
"The solution is expensive compared to other products."
"The solution is affordable."
"For the one that works with SCCM, it is relatively inexpensive at $8 USD per node, yearly. The standalone product has two versions; the one that patches servers is about $45 USD annually and the version that patches workstations is about half that price at $22 USD."
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Top Industries

By visitors reading reviews
Financial Services Firm
12%
Manufacturing Company
9%
Government
8%
Computer Software Company
7%
Computer Software Company
12%
Financial Services Firm
8%
Government
7%
Construction Company
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business7
Midsize Enterprise3
Large Enterprise10
By reviewers
Company SizeCount
Small Business2
Midsize Enterprise4
Large Enterprise5
 

Questions from the Community

What is your experience regarding pricing and costs for Automox?
The cost is very affordable. We have been able to save a lot of time, approximately 30%. Cost reduction has been noticeable, ranging from 50% to 40%, especially because we do not have to travel fro...
What needs improvement with Automox?
Automox has significant potential and we truly appreciate its features and capabilities. However, we have encountered several performance issues, particularly with the remote access tool. We believ...
What is your primary use case for Automox?
Automox serves as a backbone tool for my company. We rely on Automox for application and operating system patching, which ensures that our machines remain compliant and secure. We also take advanta...
What needs improvement with Ivanti Patch for Windows?
In terms of improvement, I would recommend better documentation. During the time I used it, there were issues with up-to-date patching, and the documentation around those specific errors was quite ...
What advice do you have for others considering Ivanti Patch for Windows?
The only downside I found regarding technical support was the time zone difference. Since we are two hours behind, we occasionally had to wait until the next morning for assistance. I would rate th...
What is your primary use case for Ivanti Patch for Windows?
The primary use case of Ivanti Neurons Patch for Intune ( /products/ivanti-neurons-patch-for-intune-reviews ) was primarily for updating all servers, ensuring that both main servers and production ...
 

Also Known As

No data available
Ivanti Patch for Windows, Patch for Windows, Shavlik Patch for Windows
 

Overview

 

Sample Customers

Information Not Available
Presbyterian Church
Find out what your peers are saying about Automox vs. Ivanti Neurons Patch for Intune and other solutions. Updated: April 2026.
893,311 professionals have used our research since 2012.