Avantra vs ConnectWise RMM comparison

Avantra and ConnectWise are both solutions in the Server Monitoring category. Avantra is ranked #29, while ConnectWise is ranked #16 with an average rating of 8.3. Avantra holds a 1.9% mindshare in SM, compared to ConnectWise’s 1.9% mindshare. Additionally, 100% of Avantra users are willing to recommend the solution, compared to 100% of ConnectWise users who would recommend it.

Avantra

Read 5 Avantra reviews

5,379 Views
1,076 Comparison Views

100% willing to recommend

ConnectWise RMM

Read 8 ConnectWise RMM reviews

5,506 Views
1,101 Comparison Views

100% willing to recommend

Avantra

ConnectWise RMM

Comparison Buyer's Guide

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Executive Summary

We performed a comparison between Avantra and ConnectWise RMM based on real PeerSpot user reviews.

Find out in this report how the two Server Monitoring solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI.

To learn more, read our detailed Avantra vs. ConnectWise RMM Report (Updated: August 2026).

Buyer's Guide

Avantra vs. ConnectWise RMM

August 2026

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Helped 908,834 peers since 2012

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

Avantra

Ranking in Server Monitoring

29th

Ranking in IT Infrastructure Monitoring

51st

Average Rating

8.6

Reviews Sentiment

7.2

Number of Reviews

Ranking in other categories

Application Performance Monitoring (APM) and Observability (52nd), SAP Service Providers (15th)

ConnectWise RMM

Ranking in Server Monitoring

16th

Ranking in IT Infrastructure Monitoring

45th

Average Rating

8.6

Reviews Sentiment

7.8

Number of Reviews

Ranking in other categories

Network Monitoring Software (54th), Cloud Monitoring Software (31st), IT Alerting and Incident Management (16th), Remote Monitoring and Management (RMM) (7th), Patch Management (16th), Unified Endpoint Management (UEM) (16th)

Mindshare comparison

As of August 2026, in the Server Monitoring category, the mindshare of Avantra is 1.9%, up from 0.2% compared to the previous year. The mindshare of ConnectWise RMM is 1.9%, up from 0.2% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Server Monitoring Mindshare Distribution
Product	Mindshare (%)
ConnectWise RMM	1.9%
Avantra	1.9%
Other	96.2%

Server Monitoring

Featured Reviews

Mani Velayudhan

Manager, SAP Basis at The Scotts Miracle-Gro Company

Useful automation capabilities, scales well, and simple implementation

We are currently exploring automation options for various areas, and Avantra should consider implementing automation for change request management, an area they have not yet ventured into. While Avantra is currently excelling in monitoring and system refreshes, there is scope for improvement in automating change request management. In addition to primarily focusing on SAP, Avantra currently performs kernel patches which are core SAP patches. However, exploring more into OS patching could be another potential area for Avantra to expand its automation capabilities. Looking ahead to future releases, I would like to see more advanced automation features. As a long-term goal, I am considering the possibility of automating SAP system upgrades. While this would not be an easy feat, advancements in technology may make it feasible in the future. Overall, a key feature I hope to see in future releases is increased automation capabilities.

Read full review

Faiz Fortune

Project Engineer at Moksh Tech

Automated monitoring has streamlined time tracking and project management across all clients

I think the most valuable feature of ConnectWise RMM is scheduling my time with clients and capturing my times with them. Time management is key for my workflow. It helps with keeping track of all our clients and all the devices, so ConnectWise RMM has been quite helpful in managing my IT environment overall. Automated patch management in ConnectWise RMM has made everything streamlined, allowing me to concentrate on more important tasks. I can run my automations and ensure that they go through every server, every cloud infrastructure, and every client. I've observed that with ConnectWise RMM, capturing my times used to be quite an issue when working with overseas countries, but now it's much easier, and I can monitor everything I'm doing in real-time.

Read full review

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"It's very easy to manage and use."

"You can customize alerts based on need."

"I definitely recommend this solution, it provides good value for money."

"The most valuable feature of Avantra is automation. The reduction of manual work and having them automated is one of the top reasons why I would use it."

"It's just very user-friendly, and it's very easy to monitor the servers using Avantra."

"It prevented two major failures in our SAP production systems."

"Deployment was amazingly short and simple; I do not think I have seen any SAP-related product installs ready to work so fast, and out-of-box it included most of the functions and settings that we needed."

"The most valuable feature is the patching solution."

"It enables us to respond to issues quickly and efficiently."

"We've seen a lot of MSPs who have grown by using Continuum."

"My advice for others looking into using ConnectWise RMM is that it is the best tool to work with in terms of RMM, and I do not know why people prefer NinjaOne; I clearly prefer ConnectWise much more."

"The technical support has been fantastic."

"The user interface is the first valuable feature. The integration is the second valuable feature. The integration that you are doing with the products needs to be very certain. There shouldn't be any glitches. There are different software out there that will give you an option called scripting and ask you to do a hundred different things to set up a script for a particular customer. With Continuum, everything is done a single way. You just select the clients, script, and machine, and then you just go and deploy. The best part of Continuum is that it is not just a software company. It is a pure services company. It is an RMM software; it isn't used as a PSA. The software is just a part of the service offering. This is the difference between all other service providers out there and Continuum. Continuum is basically providing services. Continuum doesn't sell the software."

"At this point, this product does everything that I want."

"The best features of ConnectWise RMM are the automation tools that they've included, which are quite good, enabling us to mass manage systems, schedule scripts, etc."

More ConnectWise RMM pros

Cons

"The machine-learning is lacking and should be improved."

"A downside of Avantra is that it comes with predefined values."

"I think they can improve their UI, while very intuitive, I would like to see graphic updates."

"The dashboard needs to improve; it's not so clear right now and we need it to be more usable so we can have all of our reports in one easy-to-access place."

"We are currently exploring automation options for various areas, and Avantra should consider implementing automation for change request management, an area they have not yet ventured into. While Avantra is currently excelling in monitoring and system refreshes, there is scope for improvement in automating change request management. In addition to primarily focusing on SAP, Avantra currently performs kernel patches which are core SAP patches. However, exploring more into OS patching could be another potential area for Avantra to expand its automation capabilities."

"The dashboard needs to improve."

"It's a legacy tool with many outdated approaches. It is managed offshore which affects everyone because it seems the developers don't fully understand our needs."

"If a computer hasn't been turned on for a long time and the client software is installed, it may not reconnect to the dashboard once it's powered up."

"They can include support for vaulting, where you can actually document the entire infrastructure, including servers, desktops, networks, passwords, maps, diagrams, and customer information. Continuum has integrated everything, and you have to use a PSA. Continuum has a ticketing system and an RMM. They could integrate the functionality for IT documentation. An MSP would want everything into one tool."

"The solution could improve by offering better overall management and dashboards."

"The initial setup with ConnectWise RMM is painful, to be completely honest. The pain points during the initial setup with ConnectWise RMM include the migration from Automate to RMM being very time-consuming and the process not being as straightforward as indicated."

"ConnectWise RMM sometimes has a lag, and the speed can be an issue."

"I would like to see the incorporation of the dashboards for other products that they work with into the main dashboard."

Pricing and Cost Advice

Information not available

"Continuum Command price is more expensive than competitors, it is three times the price of the next lowest and costs approximately $25 an endpoint. However, when you take that into account you receive the help desk and outsource NOC included it has a lot more value because competitors do not provide the outsourced NOC and help desk."

"The licensing works such that the more you add, the more it costs, but for the most part, the price starts at about $5 USD per client."

"It has a pay-as-you-go model. They don't have any minimum, maximum, or such sorts of commitments with any of their partners or customers. I don't believe they have any restrictions about using a specific number of agents. You don't have to use 100 agents or 200 agents to work with this. They have a lock-in period of three months, during which you cannot switch a service plan, which is fine."

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Top Industries

By visitors reading reviews

Construction Company

14%

Outsourcing Company

13%

Manufacturing Company

Comms Service Provider

Construction Company

14%

Comms Service Provider

Outsourcing Company

Performing Arts

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

No data available

By reviewers
Company Size	Count
Small Business	7
Midsize Enterprise	1

Questions from the Community

Ask a question

Earn 20 points

What is your experience regarding pricing and costs for Continuum Command?

My experience with pricing, setup cost, and licensing was very smooth; I quickly got a quote from a ConnectWise account manager and was able to proceed with signing the contract and getting the sol...

See all answers

What needs improvement with Continuum Command?

I have not noticed any limitations or pain points so far.

See all answers

What is your primary use case for Continuum Command?

I have been using ConnectWise RMM for about a year and a few months now, and I am also getting Bitdefender GravityZone EDR licenses through ConnectWise directly through a partnership. I use Connect...

See all answers

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Product Reports

Buyer's Guide

Avantra

August 2026

Download Avantra product report

Buyer's Guide

ConnectWise RMM

August 2026

Download ConnectWise RMM product report

Also Known As

No data available

Continuum Command, Continuum RMM

Overview

Avantra is an industry-leading platform designed to automate SAP operations for enterprises. It optimizes SAP landscapes, ensuring efficient performance management to meet the demands of large-scale environments while reducing manual tasks.

Avantra automates SAP operations, providing tools that enhance efficiency and reliability. It assists enterprises with advanced monitoring, performance optimization, and predictive analytics, crucial for managing complex SAP landscapes. By integrating seamlessly with SAP environments, it offers comprehensive insights and automations that lead to improved operational control and reduced manual intervention. Businesses benefit significantly by bridging IT operations with business objectives, thereby facilitating more effective resource allocation and decision-making processes.

What are the key features of Avantra?

Automated Health Checks: Conducts daily system analysis for consistent performance tracking.
Predictive Monitoring: Uses AI for early detection of potential SAP issues to prevent downtime.
Customizable Dashboards: Offers a clear view of system performance with customizable metrics.
Integration Capabilities: Seamlessly fits into existing workflows with robust integrations.

What benefits or ROI should users expect?

Increased Efficiency: Automation reduces the workload on IT teams, freeing up resources.
Cost Reduction: Minimizes downtime and resource wastage, leading to cost savings.
Improved Decision Making: Real-time data insights enable better strategic planning.
Enhanced Performance: Boosts system stability and enhances user satisfaction.

Avantra is particularly beneficial in industries with heavy reliance on SAP systems, such as manufacturing and finance. It helps streamline operations, providing rapid responsiveness to market changes and regulatory requirements, ensuring that businesses remain competitive and compliant in their respective fields.

Avantra

ConnectWise RMM enhances efficiency for MSPs through patch management and security automation, effectively reducing manual tasks and improving operational capabilities.

ConnectWise RMM empowers Managed Service Providers by offering comprehensive monitoring, management, and automation tools. Its capabilities include effective patch management, remote access via ScreenConnect, and automation tools that support system administration and script scheduling. The platform ensures network discovery and monitoring, maintaining visibility and swiftly addressing potential issues. While users appreciate its seamless integration and sophisticated interface, they also identify limitations such as its predefined nature and connectivity issues when devices are offline. Clients desire enhanced automation and customizable dashboards, as well as integration with IT documentation tools to bolster its utility.

What are the key features of ConnectWise RMM?

Patch Management: Automates updates to reduce manual effort and enhance security.
Remote Access: Utilizes ScreenConnect for efficient remote operations.
Automation Tools: Supports system management and script scheduling for streamlined processes.
Network Discovery: Maintains visibility and resolves issues quickly.
Software Deployment: Simplifies software deployment and status monitoring.

What benefits should users expect in reviews?

Operational Efficiency: Reduces manual tasks with robust automation.
Enhanced Support: Features outsourced NOC and help desk for substantial support.
Improved ROI: Effective software deployment and monitoring increase returns.

ConnectWise RMM has become integral for Managed Service Providers, particularly in IT environments requiring constant monitoring, management, and automation. It supports agent-based monitoring and real-time alerts, aiding in quick issue resolution. The platform facilitates efficient handling of network activities like responding to critical issues, deploying anti-malware, and executing scheduled commands, significantly enhancing client support dynamics in sectors relying on IT infrastructure and services.

ConnectWise

Sample Customers

Migros, Strauss, Migros, LAM research, Deloitte, Deloitte, Kiewit

Frontier Business Products, Itek Systems Management, ZLan, Karpel, MySherpa, Arvig, CCSI, Leap Managed IT, eProsper, Pensar, Gordon Flesch, LeadingEdge, NSI, Server Sentry, Computer Consultants, Keystone IT Consulting, Ekaru, Epic Technologies, Rouse Consulting, Empower Information Systems, Computer Solutions Group, The Critical Update, Voice Smart Networks, CMIT Solutions, Preferred Communication Systems, G2 Tech Group, Pulse Business Solutions, Greystone Technology Group, Clare Computer Solutions, Evolve IT Australia

Buyer's Guide

Avantra vs. ConnectWise RMM

August 2026

Free Report: Avantra vs. ConnectWise RMM

Find out what your peers are saying about Avantra vs. ConnectWise RMM and other solutions. Updated: August 2026.

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